I had an excellent experience with B12 Complete Automotive. I brought in my 2019 Honda Pilot after…read moreHonda gave me a repair estimate of almost $9,000. The owner took the time to review Honda's diagnostic information, inspect the issue, and clearly explain what actually needed to be done. From the moment I arrived, the owner and service advisor were friendly, professional, and honest. Instead of replacing the larger wiring harness Honda recommended, they repaired the Bank 2 Sensor 1 wiring harness connector for less than 5% of Honda's quoted price. My check-engine light is gone, and the car drives great again. The owner also recommended maintenance items since my vehicle is approaching 100,000 miles, and I plan to return for those repairs. I truly appreciate their honesty, fair pricing, and quality work. I highly recommend B12 Complete Automotive to anyone looking for a trustworthy, budget-friendly repair shop. They saved my family thousands!

All service lights came on my dashboard . Truck started cutting out. Mechanic did diagnostic and…read moretold me an estimate. It was less. He also gave me a ride home and picked me up when they were done'

Patrick went the extra mile to fix my car on a Saturday! I love this place, friendly,…read moreaccommodating, fast, I'll never go anywhere else now that I found him. Ladies, if you're uncomfortable taking your car in for servicing this is the place you can trust!! He taught me valuable info about my car that will save me money later. Patrick thank you for being so wonderful to do business with!! Best stop you'll find!

Would give zero stars but I had to pick. Customer service was awful. The gentleman dealing with us…read morewas extremely rude And dismissive. I would never recommend this business for anyone.

I cannot recommend Alpha Auto Center enough!…read more David has been taking care of my vehicles since **2018**, and I honestly wouldn't trust my cars with anyone else. As a teacher, I truly appreciate having a mechanic who understands the importance of staying within a budget without sacrificing quality. Over the years, I've gone to him for everything from unexpected car emergencies to routine repairs, and he has always been gracious, effective, and efficient. No matter how busy he is, he somehow finds a way to fit me into his schedule when I have an urgent issue. That level of customer service is rare these days. What really sets David apart is his integrity. He stands behind his work and takes responsibility for every repair his shop performs. If something isn't quite right or you're not completely satisfied, he'll make it right. That kind of accountability gives me tremendous peace of mind. Another reason I've remained a loyal customer for so many years is the quality of the parts and workmanship. David doesn't cut corners. The parts he uses are dependable, and his repairs last. The value you receive for both the parts and labor is outstanding because you're not constantly returning for the same repair. His experience and years in the automotive industry are evident in the way he diagnoses problems accurately and fixes them correctly the first time. Finding an honest, knowledgeable, and trustworthy mechanic is not easy, but David and the team at Alpha Auto Center have consistently earned my trust. If you're looking for quality work, fair pricing, excellent customer service, and someone who genuinely cares about his customers, I highly recommend Alpha Auto Center.

David is the owner, he's the best! Very understanding and keeps his word on what's happening with…read moreyour automobile!

They swapped out parts to fix things and if it didn't work they replaced something else. Vibration…read morein the steering wheel ended up with replacing the whole rear axle. Why, not sure but I have a new rear axle. Right front brake locking up and smoking hot, I ended up with new rotors, brake pads and calipers on both sides. After a week the right front brake locked up again and they replaced the right side again. They now wanted to replace the ABS unit and brake lines for 2K. Told them to put it back together and I'll do it on my own. Left a message with the service manager to talk about things that happened and he never called me back. Will not ever come back to this place.

As expected I went into the dealership for a battery issue and they found other issues. It was all…read moregood though because it's was issues that I needed to take care of for the maintenance and longevity of my vehicle. Also, the service associate Selange Robinson was absolute attentive, responsive, empathetic, knowledgeable, helpful and all around awesome with assisting my and with my experience with Dodge. I hate dealerships but I like this one. Thanks

As always, amazing service from Hardy! Tabby was amazing and couldn't have asked for a better…read moreexperience. Booked my appointment and from there it was smooth sailing. I have a 2008 Pontiac Solstice GXP who needed key fobs and tpms reprogrammed. Everything was completed at a fair price and in a timely manner, as promised! Tabby was right in that their service was so great I would t want to take this car anywhere else. Highly recommend. Thank you again!!

This is by far the worst dealership I've ever been to especially the service department. I took my…read morewife's car in for just a simple oil change which was scheduled by the way. I perform all maintenance on our cars except the oil changes because if we sell it shows maintenance history for oil changes. That being said they kept me there for 4 hours trying to scam me into purchasing replacement parts that were already brand new and had been replaced already. One example was the battery, it was only a month old and from that point I knew they were going to keep trying to scam. Another scam they tried was charging me for a tire rotation on a Camaro which the front tires are smaller than the rear which is offset so they had to give me my money back for that and they gave me hard to about that which I would call stealing when you take money and not want to give it back. This went on for 4 hours when a had a scheduled oil change and other customers were coming and going also getting oil changes. This is the main reason why I took my wife's car for her this time so I can see the BS they try to pull with women not knowing I work on cars too. This happens at many dealers like Ford, Dodge and Chevrolet being the worst. Over the last 2 decades I have purchased a lot of cars but this is the worse experience I have ever had for just a basic oil change. Be careful out here with your hard earned money because the dealer does not work in your best interest. Be safe....

Update to the response: Pat has stated he doesn't run a "charity" but clearly he thinks his…read morecustomers do, because I paid him and his employee to cause damage to my vehicle, which I now have to take to a professional mechanic shop to be repaired correctly. This will take more money, time and frustration. Pat failed to address that I asked him to quote the job prior to work being done, and instead he completed the work and then demanded what I felt was overcharging based on the scope of work. This is not how to professionally conduct one self. Mistakes happen, but the lack of communication and me having to discover his shoddy work later is the issue. The money is not the issue, but the approach he took is unethical. If you are okay with a mechanic that's untrustworthy, unreliable, unprofessional and takes zero accountability, this is the mechanic for you! If you choose to use this business you have been warned. I recommend having a backup professional to fix this guy's mistakes, and then plan on paying for work more than once. Like I stated earlier, mistakes happen, it's unfortunate this guy has no intention of learning from them. Communication is key. Don't cover up your mistakes and not take ownership. It makes you look bad. I do not recommend using this mechanic. I asked for a quote to remove locking lugs nuts on my wife's Kia, and after completing the job Patt told me the price which I thought sounded too high and was expecting to get a quote prior to the work being done, not after. I explained that I had no idea it was going to cost that much and he knocked $100 off the price. Later I discovered that Pat and another young man that works for him, had cross threaded 3 wheel studs on 2 different wheels. Given the time, money and frustration I would recommend saving your hard earned money and contacting a professional mechanic. I understand mistakes happen, but the lack of integrity and poor communication are just bad business. Lesson learned on my end. I will never trust this guy to touch another vehicle again.

saved my butt today replaced belt and got me back on the road. called did not have an appt were…read morehere in an hour done in 30 min charged a lot less then I expected

They've been around a while... Heard good stuff, heard bad stuff... I heard they are closing... I'm…read moresure there's a good reason... They seem to always be busy...

This is a great independent tire dealer and repair shop. They still have the feel of a place where…read moreyou are welcome and you trust everyone from the first visit. I have been dealing with Tony for many 15+ years. This a great place for repairs, tires, oil change or alignment. I think they still offer free rotation for the life of the tires you buy. The pricing is great and they offer many brands.