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    Hall Bert S III Dr

    4.0 (3 reviews)

    Services - Hall Bert S III Dr

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    Harmon Orthodontics

    Harmon Orthodontics

    4.3(34 reviews)
    2.9 mi

    The front office staff needs training. No other way to put it. I called to reschedule an…read moreappointment and the person who answered the phone 1. MUMBLED the name of the office and then 2. Proceeded to put me on hold to 3. Finish typing out her work on the computer. I know because she didn't actually put me on hold, just threw the phone down and I heard all the typing. Then after 6+ minutes, she picked up the phone and hung it up... So I call back and had to give her all the information I just told her minutes before. " I am calling to reschedule my appt" her: "What is your name?" I give her my name... and then she says " ok, you're all set." Ma'am. We didn't reschedule anything yet. Pay attention to the customer calling on the phone and put your work to the side for a second. This happened every time I called, so then they gave the option of texting the office. Great! But they don't answer the text for days. You have to send multiple texts. Their ortho work is good but that front office staff needs customer service training. It's really bad.

    I went for a consultation and still have of yet to receive a price list for treatment. Seems as if…read morethe front office works on their own time, not to mention one could be seen strolling on IG. It was my first time there and mored than likely I'll be taking my business elsewhere. Dr. Harmon was amazing but should seek staff that actually wants to work. When I go to my regular dentist they run my insurance while I was there and had a price list of my services by the end of my appointment. It took over a month just to get the consultation.

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    Hall Bert S III Dr - generaldentistry - Updated June 2026

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