We have been working with top tier for almost 5 years and have been very happy with them. We really…read moreappreciate their fast and dedicated responses. Both Christian and Paige are amazing to work with and their services are unrivaled.

Christian and his team have been diligently managing my properties over the years and I have…read morenothing but positive things to say about them. They are always easy to reach and know how to get the job done properly and efficiently, even during stressful situations.

Outstanding, steady, and a pleasure to work with. Took so much of my stress away. Highly…read morerecommended.

I needed to rent my family home after living in it for decades. I interviewed Eric and was…read morefavorably impressed, so I signed up with him to manage my 5-bedroom house. He was extremely helpful as I was getting the house ready, finding cleaners, painters, movers etc. (I needed a LOT of help!) As soon as the house was ready, he had an ideal tenant in two days (!). I continue to be happy with his work several weeks later. His fee is fair and reasonable.

Our experience with this management company has been extremely disappointing. We have serious…read moreconcerns regarding professionalism, accountability, and overall integrity. Repeated concerns have been reported through the proper channels, yet meaningful resolution has been virtually nonexistent and many complaints have gone unanswered. Most concerning is the apparent unwillingness of management to address issues involving its own property manager. In our experience, the standards and rules expected of residents do not appear to be applied consistently, and repeated concerns have been met with little meaningful action.

From the owner: Barcelon Associates Management Corp, based in Walnut Creek, CA, has been a trusted name in property…read moremaintenance for over 40 years. With decades of expertise, they provide top-notch property management services that ensure the upkeep and value of your property. Dedicated to excellence, Barcelon Associates Management Corp is your go-to partner for reliable and efficient property maintenance solutions.

Note that all of the positive reviews for CCP are AT LEAST 4 years old... That's when the original…read moreowner Paul and his wife Lauren sold the business. They were always wonderful to work with, fixed issues promptly, never raised the rent, and I'm sure everyone who was a client of theirs was sad to see them go, but wishes them the best. Since then this place has been run into the ground by Pete, who hasn't the slightest clue how to run a business or interact with people. This review is of how CCP currently operates. I'm not even sure where to start. So many illegal practices such as-- Increasing the rent by almost 15% without notice. Not repairing basic services such as toilets that overflow raw sewage into the bathtub repeatedly. And not responding for multiple days at a time. Retaliation by evicting without cause when toilet issues are brought up. Not returning deposit within 21 days (claiming damage) but when I offer to come back and fix some basic things (paint, etc.) they claim I didn't even do the things I repaired. Dishwasher broke, and despite repeated correspondence with Justin (front desk) nothing was EVER done about it in the 9 months between bringing it up and moving out. Overall, very difficult to communicate and work with as a tenant. I have been immensely disappointed with their practices.

Contra Costa Properties is one of the best property management companies out there. Pete is miles…read moreahead of any other property managers as he is a honest guy who is trustworthy. Whether you are a tenant or a homeowner, he is always attentive, friendly, and professional. Communication is always great and prompt just like all the bookkeeping, financial transactions, and taking care of all things related to the property, such as the gardening to repairs that are needed. There is something to be said when things are done the right way for their clients. Highly recommended.

We just moved here and we rent with Astound. We submitted a maintenance request and got a call for…read moresomeone to come take a look that day. We were unavailable, so they came out the following day. It turned into a bigger job than anticipated but was STILL taken care of that day. So far so good with Astound!

We rented a condo from Astound Property Management for a little over 4 years and overall had a…read morereally great experience. And Julie, the property manager, was always friendly, kind, and easy to work with. That honestly made a big difference over the years. Anytime we had questions or needed something, she was approachable and helpful. We didn't need maintenance often, but when we did, it was handled quickly and without any hassle, which I definitely appreciated. Staying somewhere for 4+ years probably says the most--we were comfortable there and felt taken care of. We left the area for work, not because of any issues with the condo itself. I'd definitely recommend it to anyone looking for a place that's well-managed and responsive.

After managing our own rental property for years, we made the decision to hire Paul to manage our…read moretownhome after our previous renters left. It was the best decision we made during such a busy time in our lives. Paul is incredibly professional and dependable. When we were on a time crunch to turn the place over to the new renters, Paul had the right contacts to get the place ready to be listed. Now that our renters have moved in, it truly saves us the headache of managing the renters needs. We know we can count on Paul to manage our property and to handle the small issues that occasional arise. His fees are well worth the care that he provides. I highly recommend choosing Paul as your property manager.

4.5 stars rounded to 5…read more I found Paul through Yelp in August this year while trying to find a property management company to manage our family rental after we were finally fed up with the previous company. The last company assigned us a property manager who was unresponsive, lazy and incompetent. After contacting multiple property management companies around the contra costa area and interviewing a few of them, my family decided to hire Paul to manage our family rental moving forward. He has been managing the rental since mid September. I've interacted with him multiple times throughout the past 3 months and he has been very efficient and responsive. Communication through email does sometimes take a little longer for a reply but communication via text has been pretty instantaneous. Whenever I needed to get a hold of Paul via cell phone and I leave a voice message, he does reply very promptly. Please do keep in mind that CCPM is a small business and Paul does everything on his own so expectations of getting a response in 5 minutes is unrealistic. Compared to the responsiveness of the previous company my family used, Paul's communication has been great so far and I hope he will keep up the good work. CCPM's monthly management fees are very reasonable especially in the Bay Area where the cost of living is relatively high. With that in mind, the contract provided by CCPM is very detailed in listing all the fees that will be expected if additional requests such as annual inspections is requested by the landlord. I've interviewed a good amount of property management companies prior to selecting CCPM so I definitely can say that his fees (relative to the amount of service he provided) are very affordable and landlord friendly. The owner's portal is also user friendly and his monthly disbursement day is one of the best I've seen after talking to multiple property management companies. Overall, Paul is a very genuine and reliable property manager and even though we live in a world where no one is perfect, I can see him always striving to be the best for his clients. If you are looking for a property management company who can deliver very personable service, I highly recommend CCPM. I look forward to working alongside Paul as a team to manage my family's rental property. An update of our experience will be provided after our one year anniversary is up with CCPM.

Most landlords don't know what they're doing, especially when it comes to landlord/tenant laws…read more This is where a good property manager comes into play. Many landlords won't hire a property manager because it takes money from the bottom line. But I will tell you, it can be the best money ever spent. A good property manager will SAVE you money, time, energy, hassles....the list goes on. And then there are good and bad property managers. Rob is one of the GOOD ones. If you have a property that you are renting or wanting to rent out, look no further and hire Rob as your property manager. He is fair, honest, quick to respond and looks to make sure both the landlord and the tenant are taken care of fairly and completely. Trust me, you're gonna want Rob. You can thank me later.

My family were renters in a home in Concord through Robert Miller and received exceptional service…read moreand meticulous handling of our home as a property manager. Everything was fine until the homeowner of our rental decided to fire Robert as property managers and manage the home themselves. This is where living in our Woodcrest Drive home became a huge nightmare. At month two, we started hearing running water in the home after we stopped using any water. I found water was leaking under the house and notified the owner (now property managing) they needed to hire a plumber. The next 4 days the owner had 5 plumbing companies come out to do estimates until they found a price they liked. The owner then changed their mindset into the tenant is responsible for all repairs, this was a bill for $900. After another hellish week of me arguing with the owner of who needs to pay the plumber, the owner caved paid the bill. At month six, our toilets clogged and started backing up into our showers. I notified the owner and they stated all clogs are the tenants responsibility. I rented a drain auger and tried to clear it myself. I notified the owner it was uncloggable. The owner stood firm and stated I would be breaching my lease contract if I failed to maintain the home. I reached out to Robert asking for advice. Even though he was no longer our property management he stepped in and gave guidance. I notified Concord Code Enforcement. And after 13 days of no toilets and showers the city of concord notified the owner is responsible for fixing out unhabitable home. The plumber came and fixed the issue for $700 billed to the owner. Six months into our one year lease we knew we needed to leave this home. This wasn't the last of the issues with our rental the owner failed to remedy. Ex: fence falling down, trees touching power lines, blinds breaking, bugs coming through the attic, taking our deposit, etc. When it came to leaving the home at the end of our lease. Robert happily gave our family rental refferal, answered phone calls as our property manager, and gave us a great review as rental tenants all the way till we got into our current home. This was many months of no longer being our property manager Robert helped us with our home owner and helped us secure a new home. Above and beyond the standards for a property management company. Robert is a great person to have on your side and our new friend in the city of Concord.

I contacted this company to see if they could manage my Condo in downtown Walnut Creek and I must…read moresay, I am very impressed with their responsiveness and communication. Kirk was extremely responsive, timely, and courteous on the phone. Unfortunately, they declined to manage my property because they are moving away from condos and taking on higher end homes. It seems they are a bit overwhelmed this time of year as well. I am a bit bummed because this is the type of company I would like to do business with. I would recommend this company regardless.

We have been residents in a premium properties unit for 4-5 years now and we couldn't be happier…read morewith Kirk and his team and how professional and quick they are to serve the tenants. We will do whatever we can to stick with premium properties and Kirk has been extremely helpful during the process of trying to find a bigger place to stay with premium. We would highly recommend anyone looking to move to try to find a premium properties unit with the Walnut Creek Premium Properties!

When we first viewed the property that we eventually rented through Mt. Diablo Prop Management,…read moreRaquel was refreshingly honest with us, letting us know that they had only just contracted with the property and she was not especially familiar with it and we would be the first tenants they managed there. And yes, there did turn out to be a few unexpected issues and repairs that have needed to be made. But every single time I have submitted a work order or discussed a problem, Raquel has responded quickly, often the same day. Repair people are sent out immediately. We have now been at this property for going on two years and have been treated very well. We had an issue with a lack of concern from our previous landlord before moving here, so to have a property manager who cares about the concerns of both tbe property owners and the tenants, is such a nice change of pace. If you are looking for a new home, I recommend Mt. Diablo Realty and Property Management.

Raquel at Mt. Diablo Management has been absolutely wonderful over the past three years. Anytime we…read moreneeded assistance, there was rarely any wait--our requests and concerns were almost always addressed within 24 hours. She has consistently been courteous, professional, and highly responsive. It's been a pleasure working with her. Veronica

If I could give a zero rating, I would. I have never dealt with such an unresponsive team in my…read morelife. Working with this property management company has been a nightmare, and I would never trust them to manage any property. I've been without a functioning HVAC unit since July, and even now--when temperatures are below 50 degrees--they remain unresponsive. From the maintenance team to the property manager, no one seems to care. The health issues that come with sitting in a cold home mean nothing to them. I do not recommend this company.

This team cares more about getting their money than to provide the customers with the best…read moreexperience ever (especially when it comes to house hunting). These people are some of the most unprofessional and disorganized property managers I have ever encounter. Not only do they not return any phone calls and text messages in a timely manner; they also would rather have tenants break a $1 million dollar home and allow those tenants to get away with those property damages than to actually fix those damages and hold the tenants responsible for those damages. Our tenants not only fully damaged the shutters; they also damaged the walls and floors of our house. On top of that, these property managers would allow their dog (not so sure if it's a pet but it is not a service animal) roam around our property without cleaning up or training the dog. I would stay far away from this management company.