Great stay at the Hawthorne--had dinner in the tavern, great food and cocktails. Room was clean…read more They said it might be hot and they could bring a fan up but temperature was fine. Great location--right in the center. Two things of note--we stayed on the 6th floor, room 622. The 6th floor is the pet-friendly floor (we didn't have any pets), and my husband opened the door to get ice and there was a mini Doberman pinscher (cute!) desperate to get in our room. Then the owner came around the corner and could not figure out why he wanted to get in our room so bad. My husband went in search of the ice and saw the couple with the dog was staying in the room that would be exactly parallel to ours on the other side. I had a great sleep. Husband did as well except around 3 or so he was awoken to a hard poking several times on his shoulder. He said I was dead asleep and facing away so it was not me. We are both FAR from superstitious and don't believe in ghosts etc, so his mind went to someone broke in--but everything was locked up quite securely. He even checked under the bed! After the fact we found out about its ghost stories with specifically the 6th floor--specifically room 612. Again we were room 622, so does 612 (with the doggie) mirror ours? Other people have also mentioned getting poked as well, which we again didn't see about the hotel till after. So between the desperate dog and the poke, probably nothing--but most creeped out I've been in a while!! (Not so creeped out that we wouldn't go back!)

When we were walking in Salem, we came across an elderly lady in a wheelchair and she was…read morecompletely lost finding this hotel. We all stop what we we were doing and walked safely to this hotel. I went to the front desk to let the lady working on July 9 around midnight about this guest being lost, and she was extremely rude, annoyed and told me that she the guest has been calling the hotel for three hours asking for help. The lady who is working, the Front Desk has short gray hair and was very rude and obviously did not care about a guest at this hotel. If a guest is lost, wouldn't it be the right thing to do by assisting them instead of complaining about a loss elderly guest who was a retired school teacher? When other people in the hotel were leaving, the same lady was talking to another lady about the guest and talking about how rude they were and how much they were drinking, though when I was there, I did not witness any of this. When I recommend going to this hotel based off of the people who represent this Brand, the answer is no.

My husband and I stayed here for a few days for my birthday, and we had a such a good time. The…read moreDaniels House was beautiful and so historic. It's like two blocks from the water and the House of Seven Gables; a few more blocks to the Witch Museum and everything else. We stayed in the Great Room, and it was amazing. There's a fireplace in the bathroom! I don't think it works, but it's still awesome. We also did the house tour, which turned out to be one of my favorite tours for the whole trip. Vijay was our guide (and also our point if contact during our stay), and he was super nice and informative. The house has a rich history, and you can tell that Vijay is really excited to share it. The tour is just the downstairs area, but it was so fascinating that it was totally worth it. When we stayed, they were still giving vouchers to Red's Sandwich Shop, which turned out to be perfect for us. We ate breakfast there most of the trip. I'm a vegetarian, and my husband can't have any dairy, and Red's had something for each of us. I'd recommend everything about the Daniels House, and we'd definitely stay here again.

Didn't get to take the tour, it seemed a little expensive to me... but I felt like it did offer…read moremuch more bang for your buck then some other near by attractions. And honestly I would have paid it but we were almost out of our fun money for the trip. I will probably do it next time, or honestly staying here would be really cool!

This was a good hotel for a one night stay in Salem. They offer a buffet breakfast with lots of…read moreoptions. There is a full fitness center too with pelaton bikes. Additionally, it's only a 10 minute walk from the train station. The amenities all seem pretty new as well. The only thing that was annoying is our key cards stopped working 3-4 times. The front desk was always willing to help, but I wasn't expecting our cards to stop working so much. Other than that, it was an incredible stay!

Great location -- very walkable to many of the attractions in Salem, easy to drive elsewhere, and…read morevery close to the train/T if you're coming in that way or want to take it into Boston for a day. We did have a car, and while the attached garage made things convenient, the daily parking fee felt high for what it is (almost $30 a day). Just a heads-up. Also, there is self-park, and at risk of sounding cheap, here's a tip to save you on some tips... valet is optional, and I don't think I've ever been in a hotel where it's less necessary. Self-park is the same price, but you spare yourself the constant tipping, which feels like one more tiny cash grab unless maybe the garage fills up at certain times and they have to move cars elsewhere. The room was nice enough for a short stay, though some acceptable / common deficiencies are starting to show -- scuffed walls, certain outlets loosening up so the prongs don't stay in well, one bulb burned out, etc. But the beds were comfortable enough, the bedding seemed clean, the bathroom was also clean and the shower worked well, and the room overall still had a reasonably new look and style to it. The pool was also clean, warm, and the overall pool area looked well maintained with plenty of clean towels available and a good amount of seating. The pool deck definitely gets a little slick when wet, so watch your step. Breakfast was almost exactly what you'd expect from similar U.S. chain hotels -- pre-made omelets or scrambled eggs depending on the day, home fries, paper-thin bacon or sausage patties, a few cereals and yogurts, a make-your-own waffle station, a couple fruit options, a push-button juice machine, instant oatmeal, etc. There's a good amount of seating, and a handful of tables have their own TVs (though you may have to hunt for a remote, and you might get some cross-room interference if someone else points theirs the wrong way). One interesting detail: breakfast isn't on the ground floor, and you can't reach it via the elevator without a keycard. I assume that's intentional to reduce non-guest walk-ins. Overall, I'd stay here again for the location and reasonable price -- just with the caveat to budget for the nearly $30/day parking or have a workaround ready. The convenience makes it tolerable, but it's definitely something to be aware of.

Amazing stay. Can not say enough about Bob. Incredible and generous host. Wharf view from the…read morebalcony was beautiful. Short easy walk to all of the attractions, shopping, food and drink. Hope to be back and stay longer in the future.

Perfect Location; Bob is a great host; Have a drink or coffee on the deck off the rooms overlooking…read morethe water or on the patio. Plenty of restaurants within walking distance. In the summer- go to The Landing. Bob will give great local advice if needed. Can't recommend Morning Glory enough!

Stayed here while on vacation after looking at many other hotels. This place was perfect! Plus the…read moreindoor pool was perfect in the winter which my son enjoyed. Loved the decor. Great location!

Room had missing furniture and no carpet! ordered breakfast and it never came. left message for…read moremanager, didn't respond. emailed and called several times after our stay and the manager never responded. clearly they don't care about "guests"!

Hotel Salem is the perfect location to experience Salem to the fullest! Rooms are modern and…read morespacious. The staff is friendly and helpful as soon as you check in. The rooftop and restaurant on the first floor are wonderful amenities. I don't think we will be booking anywhere else when we return.

My first stay at The Hotel Salem was a mixed bag. Three and half stars, if that were possible…read more Somethings that detracted from my experience were beyond the control of the hotel (e.g., loud, belligerent drunks on the street waking us up), but some could be amended in the future. The central location makes it easy to walk to restaurants, shops, and musems. That central location in mind, parking is going to cost you as it isn't available on the hotel property. You're going to have to carry your luggage from wherever you find parking, which wasn't a problem for a short stay. We ponied up for a king suite and a private bathroom. That bathroom, however, has a floating barn door so you better be really comfortable with your travel companion because you're going to hear everything. Speaking of hearing everything, the walls are kinda thin (despite the being in a corner room). The bed was comfortable but some of the furniture in our room was looking pretty worn, particularly the wood on the side tables. It was nice to have a fridge, but the lack of a coffee maker in the room is a bit perplexing. My husband and I found the TV system annoying. There wasn't traditional cable and multiple possible past guests left their streaming services connected to the TV. The TV would pick up on anyone trying to connect via their iPhone in other rooms, interrupting whatever we were watching. We now have an inside joke about Vanessa's iPhone. Sorry about your connection issues, Vanessa. Over all, it was a comfortable, safe place to lay our heads. Staff were very friendly and helpful. I'm not sure if we'll be back.

The property was under construction when we arrived. It's located off the main tourist area…read more Tucked behind a liquor store. So maybe not the best location. The courtyard area was very cute. Lounge was updated as well. I upgraded my room and we were put into one of the themed rooms. Very fun and beautifully decorated. It looks like the construction is going to be a brand new updated addition.

We has no problems with the king room we request. There was no construction no loud noises. Walls…read moreare thin so we could here others doing other activities ( if you get my drift) but we has enough room in our room and control of the heating and cooling as well. The shower was huge and hot water was long lasting ! Area in all was quite and avoids all the loud tourist coming to Salem for Halloween . The out door patio lounge area is great as well they even have a small spooky area for Halloween which was cute .the people at the office was nice and check in was easy as I did everything online when I received the text to do so......it is not cheap to stay at Salem at least during Halloween but I enjoyed my stay here and would come back and try one of the them rooms maybe next time.

Stayed here as part of a retreat. Stayed for 3 nights and the room and properly are comfortable…read more Easy walking distance from all things Salem.

The moment we stepped in wife and I fell in love with it…read more The manager was the best. Attentive and took care of us. Came back to room one night and what do we find? Bottle of champagne and chocolates. Love it. Will 100% will be back.