We just stayed here for six nights. Firstly, I loved the location; it's very close to the mall and you can walk to all the Smithsonian Museums with ease. The room we had was well appointed and very clean, but small. They had the usual one cup Keurig coffee maker and it wasn't properly stocked. I mentioned this to the front desk on my way out. When we headed back to the property after a long day sightseeing, I saw that they had a Starbucks in the hotel ! That's the reason it wasn't stocked in addition you get 25% off your coffee if your a guest, so that was cool. The men that were working the doors we always so very sweet and professional to me as was the front desk. The one Major problem I had was every day when we would get back at around 3-4 exhausted the maids were just starting to clean our floor... Super annoying since we would leave each morning @ 9 ish. So I would just give them our garbage and not get the room clean :( in the end we probably only got our room cleaned 3 out of a 6 night stay. One more thing, when we were checking out they said we had charged $110.00 at the mini bar, that's a H-No, I never buy that rip off stuff when a CVS right down on the corner. Finally the hotel has 13 floors and has a 12 & 14, please... read more

Hamilton Hotel - Hotels Near Me - Washington, DC, District of Columbia

I usually don't leave reviews, especially when they are bad. However, I was staying at this location for my birthday festivities. I searched many hotels, but opted for this one because of location and the pictures online, even though it was one of the higher priced lodging options. I booked my room via telephone, and I was prompted to upgrade for a better view of the park by the hotel. Upon arrival, the VERY FRIENDLY staff advised me about parking. Once going to my room, I opened the door...and was SEVERELY UNDERWHELMED!! The room looked like an upgraded Ramada room, the view was a small window, and the room looked nothing like the pictures online. At about 9 AM, room service stopped by, as if to clean the room, when checkout was 11AM - 12PM. The next day I voiced my displeasure to the staff and then via survey. As I stated prior, I don't usually leave negative reviews, but this one warranted a response. Most of the reviews for the location are great, so this may have been my isolated experience. The staff was awesome and empathized with my issues. The online response was more straightforward and cold. I overall did my best to enjoy the moment and the beautiful sunrise!! read more

Hamilton Hotel - Hotels Near Me - Washington, DC, District of Columbia

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The attention to fine details and modern luxury makes for a very comfy stay at the Hamilton Hotel! The ornate lights and eye catching paintings in the lobby lured me to spend some time downstairs . One of the best feature of any hotel is the control of the water in the shower! Not only can you control how hot or cold you want it but how much water volume!!! The room was richly decorated! Though my view was blocked I had the front, ornate looking metal lace that took over my windows! There were a lot of amenities from robes and slippers to free shoe shine, mini fridge, and even a mini bar if you wanted some convenience snacks but those you had to pay! I shouldn't forget the luxuries like the end of bed benches. On the mornings, I made my way to the restaurant Via Sophia to enjoy a free breakfast from their menu and it was freshly made! The eggs are any style and you get two. Most people's breakfast had more items because I can't eat certain things but if you have a normal diet you'll get your money's worth. Art of Tea teabags were top notch and hot water was housed in a cute teal colored teapot! Most of the staff were friendly and helpful and was run professionally! Via Sophia restaurant had a very nice staff as well! read more

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We spent two evenings here. We had a lovely stay. The staff was very helpful and always available with a bottle of water. Yes, you have to pay for the parking, but it's in such close proximity to several Metro lines & short Lyft rides to some of the best sights in DC, it's worth the charge knowing your car is safe and sound in their garage. Our rooms were very comfortable and clean. We enjoyed a cocktail in the "speakeasy", however, the drinks took way too long to make and were over priced given the labels used. The bartender also kept leaving the room to get ice, liquor and supply's. The music was way too loud given the small space. It only holds about 12 people as well. It became very warm in the room, so we went and sat in the lobby while we finished our drinks. We then ordered the same drinks from the bar at Via Sophia, and they were just as good for half the price. The lobby was a wonderful place to sit and enjoy a good conversation. read more

Hamilton Hotel - Lobby - Hotels Near Me - Washington, DC, District of Columbia

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The hotel is located at 14th & K. When we arrived there was construction going on in front of the hotel. We parked in a self park around the corner from the hotel. We were early and just wanted to leave our luggage in the lobby as we had reservations at the Holocaust Museum. They kindly checked us in an upgraded our room to overlook the park. We got to our room and were greeted with two windows in our room and 1 in the bathroom. We were excited. We leveraged taking the Metro to get around town. The 52 stops in the corner and gets you to the major museums. Very convenient. Until you try to sleep....car horns, people yelling and sirens...lots of sirens. It was impossible to get a good night rest and you need it after walking 5+ miles a day. The hotel restaurant is excellent. Dinner service is on point servings are in the smaller side. Breakfast is huge but service is more lax. Overall we had a great time. It would have been better if we could have slept. Valet parking is $59/night read more

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My wife and I had a great stay here in DC. This location is a little further from the national mall than the other location, but we still had a great time. Someone was always opening the door for us on entry, the text concierge feature made requesting some champagne flutes easy, and the staff even printed some tickets for we needed paper copies of for us. The elevators not working was a pain. Some of the front desk staff were more helpful than others. The in-room mini bar and snack items were mislabeled. The in-room ordering from the downstairs restaurant was exorbitantly overcharged relative to the in person price. They didn't mention (nor did I see on the check in sheet they gave us that refreshing our room came at an additional cost each day. Other than that I enjoyed our stay! read more

The Hamilton Hotel in DC is a great place to stay in the middle of everything. I really like the location and everything that they have available here. I have been impressed with their level of customer service and everything that they do to make sure that you have the best stay. read more

Hamilton Hotel - Hamilton Hotel DC - Hotels Near Me - Washington, DC, District of Columbia

One of our favorites. Door staff are awesome. We love the rooms. Enjoyed it when bands are playing in the park next door. Close enough to walk anywhere. Enjoy the bar and bar staff. Not the best breakfast but doesn't stop us from keeping this place near the top of our list. read more

Came here for dinner date night w/ bae...we had a reservation, which helped because it was pretty packed, and we were there before 6. Service was pretty good and for the most part, our meals were delicious....except that oyster roll.... omg, H-O-R-R-I-B-L-E!!! I am a diehard lover of sushi and hate it when I have a bad encounter. There was no flavor and honestly, it was inedible. I did not send it back. Just took a "L" and ended the dining experience with another glass of Pinot Grigio.... read more

An unexpected cancelled flight and I found myself in DC overnight with my teen son and no where to go. I found this place (nearby and had 2 bed set up available) and booked it. The hotel is beautiful, the staff very polite and and helpful. There's a CVS walking distance, very close by, so you can get snacks and toiletries etc. There's plenty of coffee options in the morning. Beds were very comfy and the room was quiet. read more

Literally trash at the entrance of our room as we arrived. Got to the hotel early hoping to check in with adequate heads up. Took over 4hrs for room to be ready, but I do understand check in is at 4pm. However saw guests that arrived after us being checked in sure is frustrating. Now waiting for our bags that have yet to arrive!! read more

Hamilton Hotel - What a nice way to enter your room? - Hotels Near Me - Washington, DC, District of Columbia

This has been a crap of a hotel since day one. When we entered our room , it had a musty smell. I had to use my body spray to try to get the stench out. The sheets had stains and so did the shower curtain. The shower head was clogged with so much hard water residue that there was water coming out from everywhere!! And let's talk about the door that enters from the hallway to the room. There is a huge gap between the door and the frame, that the room lights up at night because the door is too small for the doorway. Also, I dropped my pen and when I bend down to pick it up, there was all kinds of trash underneath the dresser. I expressed my concerns to the front desk, only for them to say," I hate to hear that. I'll make a note of it." They never asked if I wanted a new room because of the stench or let me get someone up there to clean your shower head. Nope! They basically gave me one of these and sent me on my way! This is a crappy hotel with crappy service. Stay here only if your desperate! read more

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First time visiting DC. we had a great time. We arrived very late around 10:30pm. Check in was easy as was valet parking at that hour. Very nice staff all around. Lincoln Park view Room was definitely smaller than I had hoped it would be. The bed was acceptable since we were tired but definitely noticeable the second night that it could have been softer. The AC wouldn't go below 68 which was a preset hotel limit. Unfortunately the weather outside was 90+ so the room felt warm after initially entering. We called maintenance late at night and they came right away. They were supposed to check with housekeeping about a fan but never returned. For us the hotel was great except for the hot nighta. I would suggest lowering the preset limit to 65. read more

We just stayed at The Hamilton Hotel in DC to celebrate the 4th of July. It was a good place to to see the fireworks. Our hotel room was gorgeous and spacious. Definitely a first-class hotel! We were also very impressed by their team of staff. Sarah and Jordan were so friendly and welcoming at the front desk. Highly recommend!! read more

The hotel staff was great and the little hot cocoa bar was a perfect treat during the cold of December. Conveniently located with quick access to so many things in DC! read more

Let me just start with I am a hotel snob! The moment you get off your car you are greeted by the Bellman and you will feel like royalty when you walk in. This establishment was designed by a French architect in the 1920s and it has been fully upgraded with a lot of American touches but they didn't lose the feel of the beautiful historical hotel. There are a few steps up to the hotel, side ramp for handicap. Once you enter it is a complete grand establishment. You will see in the pictures but they don't do the hotel justice. The Hamilton is located Located right in the heart of Washington D.C., just minutes from all the fun things to explore like the Smithsonian, the White House, the National Mall, MLK museum and countless other cultural and historical monuments are within walking distance of our front door. Check-in was super easy, the rooms were small but that's what you get in a downtown location, we didn't even unpack our bags because there wasn't much storage in the room. Also, I always have to let you guys know about the comfort of the bed because that is most important to me with my back issues, the bed was PERFECT! Great night sleep after all those flights! No complaints! They do have a Starbucks downstairs and you get 15% off. The parking was a little annoying because the parking garage is on the other street, the backside. The parking garage is located in the Washington Post building and unfortunately if that building goes on lockdown which it did when we were there your vehicle is stuck until they are done with their lockdown. But it wasn't too much of a big deal we just enjoyed an extra three hours of walking around instead of driving. OMG , I forgot to tell you guys you get a complementary shoeshining and let me tell you my honey got his shoes shined and they look amazing. Don't forget to bring your cash for tips because these workers deserve it! read more

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I am split on the staff at this hotel. The concierge who assisted me was so nice and friendly, however. Then the two people who helped me at the front desk were rude and unfriendly. The man who helped me was actually noticeably rude to me that my young daughter picked up on it. The hotel itself is clean. The building is old so the elevators are tiny. My room was standard but comfortable. My mini fridge couldn't regulate its temperature well so either my stuff froze or it was wet. The toilet kept clogging and the shower's water pressure wasn't great. The valet for overnight parking was great. The men who ran that were friendly and very helpful, however. Next time I will try and find a hotel that has parking attached. read more

I stayed in January for my son's birthday & an outing to The Little Inn at Washington, the entire visit was exceptional. Look forward to coming back again.... read more

Tony was the best concierge. Very helpful and very friendly. Other than Tony being the amazing man he is, it was overall a great hotel for its price. read more

I really enjoyed our recent trip to the Hamilton for my birthday weekend. It was close to everything! We arrived early and our room wasn't ready, but they held our bags and we started sight seeing instead which was great. We returned after we were texted our room was ready which was before check in, which we appreciated. I'm not sure what the name of the young man with the dark hair was, he seemed to work both Friday and Saturday evening at the front desk, but he was AMAZING. I was offered a glass of champagne upon check in which was a nice touch. He also switched my room reservation to a double room, and also moved our room when our neighbor had a small child who was screaming. I really appreciated. Both times he was super nice about it, even when I requested the change in the middle of a slight rush. The rooms are a little bit older, but they're very nice and the bed was comfortable. It's also a historic hotel, so they had more character than some newer, sleek places I've stayed. The room service was super fast and the food was really good. This was a weekend to remember, and thank you to all the Hamilton staff for making it happen! read more

I've been staying at a bunch of Crown Plazas lately this by far is the BEST. (It's also pricier than other Crown Plaza hotels.) Situated near the National Mall, it's a mere 6 minute walk to the White House. If you're looking for it, its next door to the Washington Post and you can usually see their neon sign a block or two away. Valet was about $50, which I didn't mind because it was quick and easy. The service of this hotel was akin to an Intercontinental hotel, which is also in the IHG chain of hotels. The staff was attentive and our bellman was excellent! The best way I can describe the decor is Presidential (well, it is DC). The room was very clean and a lot more spacious than I thought it would be. The elevator was tiny, but that's expected in an older building. The elevator capacity said 8 people, but it was really tight with just 4 people. I've been to some big city hotels where waiting for an elevator was a nightmare, but we never found this to be an issue at the Hamilton. Anyway, I'm giving the Hamilton Crown Plaza 5 stars because it surprised me. I usually don't have very high expectations with Crown Plaza hotels, but I would definitely recommend this hotel to anyone looking for a classy, fairly priced hotel room in the District. read more

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The Good: The hotel is beautiful, in an amazing location, renovated, clean, and affordable. The front desk staff is amazing, discrete, and well trained. They are also offering overnight parking downtown for the unheard-of (definitely pandemic-related) rate of $10/night -with coupon. The hotel was definitely older, but tastefully updated. The bathrooms are luxuriously new. Bright, white, with new tile and fixtures and excellent water pressure. No complaints there! The duvets were AHMAZING. You could sleep naked with the AC on 66 and be perfectly toasty all night. Don't ask how I know. Also, the room was well insulated and our room overlooked a courtyard, not the street, upon request for a quiet room, and it was SO peaceful (except when our neighbors were in the hallway). The mattress was perfect. Not too soft, but definitely not hard. The pillowtop esconses you in comfort while the mattress supports your lumbar regions accordingly. We slept 11 hours and woke feeling refreshed, not like we'd fallen asleep on the floor, which happened at our last AirBnb- don't ask. The Meh: The housekeeping services are LOUD and seem determined to rouse you from your room as early as possible. I swear they knocked on our door 4 times before 10am. I mean...it's true, my husband THOUGHT he put on the do not disturb sign and failed to realize it fell on the floor, so maybe not their fault. Also, the doors aren't very thick. We had a fairly rambunctious group staying across and every time they came in and out, we heard EVERYTHING. They use those sensor fridges that charge you as soon as you move something out of it. I moved something to try to slide my water bottle in and realized AFTER doing it that I had been charged- at least it was for water, which I drank since they were going to charge me anyway lol, but I HATE those and haven't ever seen them outside of Vegas. Thankfully we had leftovers from Bobby Van's so we didn't need anything, but the minifridge was WOEFULLY understocked. There were NO snacks, 2 bottles of water, and like 6 canned beers (yuk). I mean... I guess this is what we're doing \_O_/ Overall a solid 7/10 mainly for the location. Downtown two blocks off of 16th, a quick walk to metro center, and tons of restaurants. It was a night out away from the kids for the anniversary, we enjoyed it, so I can't say anything bad about it. I like older and cozy vibes, but I truly had some of the best sleep of this year in that room! The Bad: Nothing, really to think of here. read more

Overall found this hotel to be clean and nice hotel for the price. Staff were nice and helpful. It is fairly close to most tourist destinations, places to dine and lots of coffee shops nearby. Would recommend that they provide vending machines with water and snacks however there is a CVS fairly close by but, that didn't help when wanting water on our late arrival. read more

One of the best stays I have ever had in DC! My fiancée surprised me on my birthday with a surprise stay at The Hamilton Hotel. I had no clue and WOW this hotel meet all sorts of expectations with outstanding customer service from the start! The guest services upgraded our room to a suit just for my birthday and gave us breakfast on the house :) we were pleasantly surprised and delighted with the amount of care and how generous they were. They have excellent valet parking and they just really take care of everything. The room was top notch! The suite was absolutely amazing on the 14th floor (top floor) overlooking DC and you can see the Washington Monument from the window! They have ac in both the main room and the bed area, the bathroom was just gorgeous and the room overall was VERY SPACIOUS! The bed was extremely comfortable and the wrap around couch was amazing in the room. It was absolutely quiet in the room and it was a great nights rest! There is A LOT within walking distance from the hotel like The White House and the mall to see all the monuments, plenty of restaurants within a block and overall this is a great location! We will definitely be back soon! read more

You can a get a more spacious room for an $100 per night. The hotel looks nice but terrible customer service! You have to call 3 times for a towel. read more

My favorite place to stay in DC. Love the historical hotels. Nice location. Good prices even when huge conventions are in town

I loved my stay here at The Hamilton Hotel it was wonderful If you are not from DC the concierge is an amazing help he and she found us an amazing restaurant and walked to the location to direct us there I am highly impressed The restaurant in the hotel was very pricey and expensive. I mean 18$ for a pizza meant for 1 that wasn't even that good. The Valet was very expensive but was very helpful The Service wAs 10/10 I came back from a long day every day and the bed was made and the floor was vacuumed every time I recommend this place to anyone who wants a great experience read more

Hamilton Hotel - Outside - Hotels Near Me - Washington, DC, District of Columbia

Enjoyed My Stay. The rate was great. It took 1 hour to get a room that was acceptable room. Obstructive views, broken toilet in another room. Vent system issue. Each time I had to go back to front desk. Front desk was nice and accomodating each time. Finally, one representative gave me a suite and the manager, Mahmoud Cherkaoui escorted me to make sure it was agreeable and it was nice but again and obstructed view. Mr. Cherkaoui then placed me in suite with BEST view of City and McPherson park in corner. Most important, My mother and I were comfortable and slept well on Thanksgiving2022.. The staff was very nice. read more

Stayed at Hamilton Hotel for 6 nights and it was great! Got a fantastic deal via Booking.com. *The rooms are spacious (enough) and clean. The walls aren't soundproof but they're not paper thin either. Good shower water pressure as well. *Hamilton Hotel's selling point is its location. It's right across from the McPherson Metro stop and within walking distance of Dupont Circle & Logan Circle food spots! Also helped that it was within walking distance of all our daytime activities as well. *There's a Starbucks in the lobby! It's a Hamilton-owned one so you can't redeem rewards, but the service in this Starbucks is some of the BEST I've ever had at a Starbucks. My only complaint is that the elevator is a little slow, but it's not terrible. 11/365 read more

Pros: The decor, and speakeasy lead to our decision to stay here. The decor spoke to me, and I love the character of the hotel. Their speakeasy reminds me of Winston's hideout in the movie, John Wick 3. We shared an old-fashioned, and boy, was it strong! Wasn't expecting it to be that expensive though. Your key card will only allow access the floor your room is on. Absolutely love that extra security measure! Their toiletries are in pumps on the bathroom wall, which appeal to my semi-hippie tendencies. All that plastic is disastrous for the only planet we have to live on. Cons: Not loving the various fees, (which include, but aren't limited to); the $25/night facility fee; an early check-in fee; the re-stocking fee if you wanted them to clear out the mini-bar in your room; or the administrative fee to order room service. Neither here, or there: You can tell it's an older hotel, and had some work done. Overall, not someplace I'd come back to as a hotel guest. However, I might stop by their speakeasy for a drink, if someone else was buying. read more

I had reserved and fully paid for my room on the hamiltonhoteldc.com website well in advance of my arrival. During check-in I was asked for my credit card number and was told that it was only to be charged for any incidentals that I would use during my stay. During check-out, I noticed that I was being charged an additional $244.46. On inquiring about the additional charge, I was told that a parking charge had been made in error (since I had no vehicle) and the$61 charge was removed. This left a charge of $183.46 that the hotel receptionist could not explain. Since I had paid the total cost of the stay on the hotel website in advance and had not been informed of any additional charges that I would have to pay after my stay, this unexpected charge ruined my experience at the hotel and I would not recommend the hotel to anyone. read more

Very polite and helpful employees, clean and comfortable room, cute design, great lobby to spend time, close to the White house and much more.I highly recommend to stay in here! read more

We stayed at the Crowne Plaza Hamilton Hotel for our first time visit to Washington DC and couldn't have been more pleased with our hotel choice and lotion. The service was exceptional; from the check-in, the bellman assisting with luggage, and offering maps and suggestions on places to see and best restaurants in the area. The hotel offered a glamorous, classic look, and my room was perfect, with a view of the Washington Monument from my window overlooking the park. The bed and pillows were amazing - they are so comfortable! Once you lay down, you just want to stay in the yummy, soft, coziness of it! I loved my room, the lobby with chandeliers, the staff and the location. You can walk to almost every destination and is the prime spot to be! I felt safe in this neighborhood, were right in the heart of being able to walk everywhere, and was truly a classy, glamorous place to stay for our visit! read more

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There are plenty of other places closer to the central area near The White House and the downtown central area...this place appeared to be "overpriced," "outdated" and many of the amenities were either hastily "cleaned" or "inoperable." Concierge- When I arrived I requested a map and information and yet the "concierge" had to be "searched" for and was not at his desk not only when I arrived in the afternoon but throughout other parts of my stay. Room/Hotel- Secondly, while arriving in the morning, I was able to check in promptly, however, upon entering my room it appeared poorly cared for: 1. There was a hair in the shower...(gross!) 2. The cooling unit-was not fit into the wall correctly and exposed therefore I kept wondering if rats or mice would somehow crawl out from the exposed pipe area 3. It smelled musty in the room and was dark and unpleasant.... 4. The clock radio was not operational and was outdated.... 5. When I went downstairs for breakfast the following day at the hotel restaurant...the buffet was $25.00 and when I filled out the paperwork to have the bill placed on my room charges-the computer in the hotel restaurant which is attached to the hotel (and run by the hotel)-was unable to post it to my account so I had to go with the waitress to the front desk for them to process it... Computer/Printer Facilities- Thirdly, when I went to print out a form that I needed for a conference I was told by the front desk attendant that a printer was available for use in the lower level-upon arrival there was a sign stating that the printer was not in service. When I later informed the front desk attendant, she was unaware of this issue and stated that "she would let someone know." Furthermore the front desk attendant stated that if I emailed my document from my email account to the hotel's email account that she would print it out for me.....that seemed strange because the form that I needed to print was a legal document......therefore, I refused the offer. Lack of Shuttle Service to the Airport- There is no shuttle service either to DCA....and it is a 10 minute walk downtown... I have previously stayed at Crowne Plazas several times in the United States and abroad...this particular hotel appears to be an "antiquated, expensive, and broken down" version of the hotel chain. read more

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Start with the positives: + Superb location. It's nearby Dupont Circle, 14th Street, close to metro stations, not a far walk to Logan Circle or even Georgetown or Adams Morgan. I walked to all easily, just leaving on foot from the front door and walking back again. +Complimentary wi-fi worked well in the room. + The front desk help is very pleasant and cheerful. Made checking in effortless. Now for the Negatives: - The elevators are small, too few, and too slow. It is tedious waiting on around every time you want to leave the room. I spent 15 minutes at time waiting for an elevator, only for one to finally come and 4-5 people were packed in like sardines, and suggested we take the next one because there's no room. They need either bigger or more elevators, ESPECIALLY during check-out time. It's a mess. - The bartenders suck. I attempted to order a glass of wine. I sat waiting on the bar stool for 20 minutes. No exaggeration. If anything, it could've been 25 minutes. Waiting while the three bartenders cleaned glasses, counted money in the register, talked with women drinking at the bar. No one offered to take my drink order, so I stood up to leave, and received a "Bah!" and dramatic dismissive wave of the bartender's hand, like a "screw off" gesture. It was uncalled for, since I had been nothing but polite and waited patiently. -Check out is at 11 AM. At a few minutes before 9 AM, housekeeping knocked on my door. I said "no thank you. I'm good." She responded, "It's check out time." "I said, "no, I'm still packing." She responded, "I'll be back." What the hell. Why are you rushing me out. Some people (not me) may want to sleep in and wouldn't appreciate a wake-up call before 9am. - The rooms have two refrigerators. One that is one of those silly "If you displace the item from the pressure plate, like in the idol in the Raiders of the Lost Ark, you will be sorry." The other is hidden in a faux-dresser. I thought they'd given me a nice dresser to store my clothing. I went to pull the handle and the entire front of the dresser is a facade. It's a door and it came swinging out with such unexpected force that it smacked me in the head. My head received a gash and it almost knocked me unconscious. I have a large lump and cut now from this ridiculous piece of furniture. -The shower water pressure was barely a dribble. I tried at night, in the morning, it was not due to others using it at the same time. The water pressure was simply inadequate. Like a hose with the spigot turned 1/4 of the way. It was laughably bad. Smaller gripes: -The batteries were dead in the TV remote. I had to replace them with the batteries from the Chromecast remote. -There is a measurable half-inch of dirt/dust under all the furniture. Clearly the furniture is never moved or vacuumed under. The bare minimum cleaning is done. I would beware if you suffer from allergies. The layer of dust is very heavy in the room. -The toilet when flushed screams and whines for 2-3 minutes after each flush. I tried to jiggle the handle of the toilet to get it to stop, but couldn't fix it. It made me dread flushing it because I'd have to listen to the howling each time. -The hotel offered dry cleaning service and complimentary shoe shine (!). I was excited to get my dress boots shined, but there was no pen in the room to fill out the paperwork. I looked in the desk, drawers, all around the room and there was nothing to fill out the carbon paper necessary to submit your order. - Another review commented on the pillows. All four pillows are wimpy underfilled pillows you'd expect to sit on a couch. My head just sank through to the bed. They offered no support and made resting awkward. read more

The location of this hotel is great. However the rooms and beds are very small and uncomfortable. The pillows are very thin and uncomfortable. We called down for an extra pillow but it was never brought up. Sleeping was very difficult. Walls are thin, we could clearly hear the people in the rooms next to us. The lobby has an overpowering smell or air freshener. read more

My friends and I rented a hotel room here for a celebration and because it was close to the venue we would be going to for the evening. I loved how elegant the decor was and the staff were all so helpful. The eating area is clean and we'll maintained. The room was well stocked with a lot of optional drinks, the bed was made well with clean and soft linens, and the view was great. read more

I recently stayed at the Hamilton Crowne Plaza with my hubby for a few days as a getaway. PROS: It was easy to find, very central. There is a metro station about a block away next to a park populated with food trucks during weekday lunch hours. It is a quick walk to the White House as well as many National Mall attractions and several museums. The location was absolutely great. The service was wonderful as well. We arrived on an early flight and were able to check in early. The doormen were stars as they were incredibly kind, courteous, smiled, and always opened doors rain or shine. If you arrived early or needed your bags held after checkout, they are able to accommodate. The concierge was very knowledgeable and helpful. The lobby, elevators, hallways, and our room were all spacious, well lit, and clean. Very, very clean. They have lemon water in the lobby as well as the usual bath care products and kcup coffee in the rooms. Our room also had a fridge hidden under the TV. CONS: The elevators. I cannot say how much of a con this was. Upon our arrival, two of the four elevators were in service, yet they would stop at every single floor all the way up and all the way back down. Our room was on the 6th floor and if we missed an elevator, it would take 10 - 15 minutes for another to arrive, usually full of people. While the stairs were not far, they were dirty and not well lit. We had to take these stairs every time we wanted to go down to the lobby or up to our room. Finally, nearly everything was an additional fee. There were two water bottles in the rooms that were for sale. Parking was nearly $50 a day if you drove to the hotel and internet was not complimentary, but a striking $12. The restaurant attached was also not particularly well priced. If you wanted breakfast in the morning, you could purchase it from the restaurant. read more

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I stayed at the Hamilton Hotel from 11/24/2019-11/27/2019. I was in the city to celebrate my birthday. I thoroughly enjoyed my stay! The customer service was UH-MAZING! For instance, our room had a mini-fridge but no microwave. On our last night there, we wanted to warm up some food that we had left-over from eating out. I called down to the front desk to inquire if there was a place in the hotel that we could use a microwave. The gentleman I spoke with contacted maintenance to see if there was a microwave that they would bring to our room. Within minutes, there was a gentleman at the door with a microwave. Additionally, there is at least one person at the door to greet you upon your arrival for the hotel, EVERYTIME! (Lol!) they will open the door for you and even carry your bags to the front desk upon your initial arrival. Also, though the hotel is smack-dab in the city, the hotel was quite quiet. The walls weren't thin and you could rest without noise interruption. (However one morning the lady who was going to clean the room knocked a little early. We were still in our jammies, and not ready for her to come in. Thankfully, she didn't come all the way in!) The location is ideal! My friend and I did not need to take an uber because pretty much everything (museums, eateries, and etc) are within walking distance. Some places it may take at least 20-30 minutes to walk but it's not bad. The only CONS, I have are the following: 1. I thought there were two restaurants in the hotel but after I inquired, there is only one, which is Via Sophia. We didn't eat there but I did grab a cranberry juice to-go from the bar. 2. Some additional amenities would be nice, simply because there is a daily resort fee to stay here. I explored the hotel during some downtime and would have liked to see more. 3. I, personally, like really soft beds. The beds were comfortable BUT could have been softer. My lower back was a little sore after sleeping in the beds. Overall, I gave this hotel 5 stars because I truly enjoyed my stay. I wouldn't mind staying there again. read more

Hotel is a great location and very nice. It's an older hotel in a beautiful building. We did not eat at the restaurant which was regret because of all the talk about it. Recommendations: put out your do not disturb sign, because the come early to clean your room. Negatives: rooms are damp, not sure if it was just our room from the AC but every time we laid down the sheets felt damp (like a damp towel) - pillows are horrible, if you can bring your own. It will make for a good nights rest. -we were here for several days and wanted fresh towels cause the towels smell funny after a few days. So we took the do not disturb sign off to get our room cleaned. All that was done was took our wet towels off the floor that I placed for them and folded back up. Positive: - the hotel is in a great location so if it's a good deal, take it. -the metro rail is really close, take advantage of that. - don't valet, trust me they hate doing it as we found out. There is a parking garage around the corner that's only $27.00 for overnight parking. -ask for a courtesy umbrella when you get there, if you know the weather is going to be bad. We asked to late. -plan to pay an additional $25.00 a day as a "facility" fee. read more