me and my family have stayed here everytime we have came to Chicago (around 4 years now) and it's never disappointed. Free breakfast (that's really good), great location (near a lot of touristy stuff), and good views. (If you care about that) Plus the service is nice and stuff. Totally recommend!!! read more

I stayed at this Hampton Inn for a work trip recently, and it was in a convenient location, right near the river. The staff at check-in was wonderful and got me squared away very quickly, and offered a great couple of options for dinner in the area. When I got to the room, everything seemed nice and clean. I put my stuff down and unpacked a bit. As I unpacked I did notice that the room had some small things in disrepair, like the sink's caulking was separating a bit. Nothing worth complaining over, but it did make things feel a bit more dingy. Aside from that, pretty run of the mill hotel amenities. Housekeeping refreshed everything daily, which is getting more rare I've found. The shower could have used better water pressure and a bit higher of a temperature, which is something most hotels are guilty of. The biggest complaint is that for there being emergency services right outside, this hotel should have invested in better sound proofing. I was thankfully only woken up once, but I heard it through the waking hours a few times. read more

Hampton Inn & Suites Chicago-Downtown - Hotel room wet bar - Hotels Near Me - Chicago, Illinois

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Surprisingly nice hotel with a really decent included breakfast (scrambled eggs, bacon, make-your-own waffles, lots of fresh fruit, yogurt, cold cereal, hot oatmeal, breads, bagels and muffins with a toaster and more). Our king bed room was a nice size with a couch and desk, and the front desk was terrific, accommodating our early check-in and late check-out, in addition to holding our bags. The staff was friendly and the location was convenient with fabulous restaurants nearby and Navy Pier just a mile away. read more

I feel bad but all travelers, especially those with kids, business travelers, and light sleepers, should know this hotel is right next to a fire station. I don't know if there are rooms on the opposite side that are quieter but my room was on the 11th floor facing the station and it was just unbearable. The first night, fire trucks went out at least 12 times between 10pm and 6am making it impossible to sleep. That said, the hotel was otherwise pretty decent. Service at the front desk was good, the lobby is beautiful, the room was clean, and hot water came quickly. For some reason, my room was missing a microwave, though it didn't affect me. The bed was okay but gave me some back pain. Breakfast was weak. Compared to another Hampton I stayed in San Jose, it lacked fruits, bakery items, and drink options. There were some basic cereals, a waffle maker, bananas, and bagels. On the second day, breakfast included eggs mixed with ham and pork sausages which was annoying as someone who doesn't eat pork. The TV remote also needed batteries which should have been replaced before the room was assigned. Overall, it was decent. Aside from the fire station, the location is prime. There are tons of restaurants and bars nearby, and my work was just a five minute walk. But that fire station...just can't get past it! read more

Hampton Inn & Suites Chicago-Downtown - Hotels Near Me - Chicago, Illinois

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Very nice hotel within the Hilton system. Check in has security at the front. Small snack store and a few basic medicines available for purchase. Breakfast area is immaculate and plentiful. Coffee and TV area is very nice with lively views. The rooms are comfortable and we had the mini bar which was nice with a large counter, microwave, and mini fridge. Bathrooms are new and have a nice counter area. Provided soaps are nice. read more

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Great location only 3 blocks away from the Chicago River/Esplanade and 4 blocks away from Michigan Avenue. Great location to walk to most of the tourist attractions within 15-20 minutes. The check-in process was easy but....no early check-in. Upon arriving at 3pm, we could NOT check in early. (Normal check-in time is 4pm) We, along with about 20 others, were waiting in the main lobby area to check in. You may want to plan ahead to squeeze in some attractions or restaurants to kill some time before check-in, if needed. The room (1-bedroom suite) was great. Very well-maintained. Two large TVs with lots of channels, lots of outlets including USB and wireless options, comfortable beds, comfortable sofabed, lots of tables and sitting chairs, good water pressure and adequate temperature control units. My only gripe for the room would be the microwave...it was small, dated and underpowered. It took about two minutes to heat a slice of pizza so that the cheese can melt...any modern microwave would have accomplished that in about 30 seconds. The cleaning service was excellent...stopping by every morning to refresh the room and provide clean towels. They were very accommodating when being asked to come later in the morning/day. On the second floor, there was a fitness center, a pool and breakfast area (free from 7am - 10am every morning). I didn't use the pool or fitness center but the breakfast was what you'd expect...continental plus a few hot options (eggs, home fries...). Valet parking at $69 per night was very reasonable compared to other hotels in the area. The valet attendants there were all very responsive...I never had to wait more than 5-10 minutes for the car. (The valet lot is about 2 blocks away, which is the same as the self parking to my understanding) You can also call ahead for them to retrieve your car. Overall, the staff was excellent. From front desk to valet attendants to cleaners...no issues at all. Very welcoming, friendly and accommodating. Safe immediate area. There are restaurants and bars in the area that are lively into the evening hours. But as with visiting any large city, it is always a good idea to stay alert and be aware of your surroundings at all times. There were a few homeless people around but I never felt unsafe. Note that during the overnight hours (we observed this as we were leaving at 4am on our departure day) there is a security guard stationed near the lobby area...which is reassuring. Overall we had a great experience at the Hampton Inn...kudos to the staff for making our Chicago Visit a pleasure. read more

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I had a hiccup during my overall stay in Chicago and had to book a room in a hurry. Luckily Hampton Inn & Suites was available, and this was during Lollapalooza weekend! It was quite a walk to Grant Park, but the hotel itself was pretty clean, comfortable, and the staff were great. Breakfast was also pretty good for what it is and the staff there made you feel at home, so special note on that. The only complaint is that it's a Hampton so the Diamond rewards kind of suck. No executive lounge here and no upgrades at arrival. Instead of a daily credit, you get water and a snack for only the check-in. At least give us some water daily, I'm dehydrating around here and the chlorine and heavy chemicals is definitely noticable in the tap water, my poor single kidney cries for help! Some Hiltons had started adding filtered water stations, but not here. But other than that, honestly it was a fine stay. read more

Stayed here during a recent trip to Chicago and had a great experience. The location is unbeatable -- right in the heart of downtown, walking distance to the Magnificent Mile, Riverwalk, Millennium Park, and tons of dining and shopping options. The room was clean, spacious, and comfortable, with all the essentials -- including a fridge, microwave, and a great workspace. Beds were very comfortable, and everything felt well-maintained. The staff were friendly, welcoming, and quick to assist with any questions or requests. There's also a fitness center and a small indoor pool, which is a nice perk for families or anyone looking to stay active. Overall, a reliable and comfortable stay with great service and a prime downtown location. Would definitely book again for a future Chicago visit read more

The receptionist was more than willing to answer my phone calls. What is this, a museum? The art was amazing. Curiously, I found that the ice machine had been dispensing cubes of 7-Up instead of water. Since I couldn't resist my favorite soft drink, I decided to pack the ice in a zip lock baggie to save for later. Although, it didn't take long before I had foolishly melted the carbonated soda into my luggage. My luck continued when I found leftover Chinese food in the fridge from a previous guest. I could hardly even tell that it was expired, and it paired fairly well with my baggie of 7-Up. The toilet was a throne fit for a king. And once tripled up, the toilet paper was more than sufficient to stop the uncontrollable diarrhea that consumed my night. To my surprise, there was a Quran in the drawer instead of a bible. I found it to be a delightful read. Alhamdulillah, my friends. I rate the Skokie, Illinois Hampton Inn five stars. read more

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I booked a room here for August -- or so I thought, until I realized the date was set for the same day I was looking. As a result, I was charged for the night. I immediately saw my error and canceled the reservation within 5 minutes. My money, though, was gone. Still, it showed canceled on my end. I am a Hilton rewards member, and I thought that by explaining my error (I did plan to book there for August), they would at least give me a partial refund. So I wrote Hilton customer service, and they forwarded the request to the hotel. After a few days, the hotel wrote back, and Akur wrote to say: "After reviewing your reservation details, it indicates that this reservation was not cancelled in our system. Therefore, a one-night room and tax no show fee was applied and unfortunately, we are unable to refund this amount.  If you can provide any supporting documents, such as a cancellation email supporting that this reservation was cancelled, then we can certainly revisit this case." So naturally I responded with a screenshot of the reservation that showed cancelled on my end. I did not receive an email. So Akur says: "This reservation was never cancelled in our system which is the reason the "no show" fee was applied. A cancellation fee can be waived under probable causes after the deadline. If you can provide an email confirming that this reservation was cancelled, even if it was past the deadline, then we can reconsider the refund." But I did cancel the reservation, and that is what is reflected in my Hilton account. The problem here is Hilton's software workflow. Events such as a cancellation should create a chain of events, such as, oh, showing that I cancelled the reservation on their side. It did not. Somehow, though, this is MY problem, and not theirs. I reluctantly have to conclude that being a Hilton Honors member is worthless and means nothing. If their software is broken, well, too bad for me. This was an expensive mistake, but no human being will make it right for me. At this point, I would suggest literally any other Hotel chain, and certainly not this location. read more

For the most part all things went great! Good location, stunning views, good free breakfast, and friendly staff. We stayed in a King room and it was clean and nice. The only that would have used improvement was the fact the Kleenex ran out right away, our remote needed batteries (maids wouldn't know this), and we could always use more towels. Toliet is slow and you had to flush most times 2 times just to get things down. Didn't hear anyone else except a little during the day. Our daughter enjoyed the pool. This was a nice place and we'd stay here again! read more

Hampton Inn & Suites Chicago-Downtown - View from 11th floor. - Hotels Near Me - Chicago, Illinois

The hotel is super conveniently located walking distance to alot of fun things. Priced well since breakfast is included. We loved the waffles. The resturant attached to the hotel was to die for. The person who made our trip was Jody at the front desk!! She was so so kind to us and offered great recommendations for our trip. Shes super lovely and a nice face to have at reception. read more

Hampton Inn & Suites Chicago-Downtown - The resturant oilo de piu attached to the hotel. Great happy hour and the carbonara is amazing - Hotels Near Me - Chicago, Illinois

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Hotel room was very clean. The staff was helpful and polite. The breakfast layout was tasty and plentiful.

I booked this location for a business trip, centrally located for the things I needed to do. Walking in it has a nice lobby and great restaurant connected (OLIO E PIÙ). I arrived at 2PM, checked my luggage and went for a late lunch at the restaurant. At 3, I asked if there was any way to check in early if a room was available. I was told that I should be able to get in soon they were just finishing up a room. I saw multiple other people check in while sitting in the lobby. Finally, another person asked if I was waiting for a room, I said yes and finally got my room. Thinking they forgot me... Regardless they are friendly, so I bit my lip. But, if you ever do this I recommend reminding someone you are waiting. The room was nice and clean, good dark out curtains and quiet in the halls. I wish I knew sooner that Chicago Fire was right outside the window. A white noise machine would be a BIG bonus. I sought help at the front desk for any recommendations for a tour while in the city and Damika was fantastic. She helped set me up with a Architectural Boat Tour with the Frist Lady Cruises. This was a really awesome tour and highly recommend even if you are not into architecture. On my last morning, I was able to enjoy the breakfast buffet on the 2nd floor. I wish all Hilton chains had those egg omelets. They were delicious! The entire spread was perfect. read more

I have spent a few nights here while in town over the past few years. The rates are affordable, spacious and great downtown location. The lobby has plenty of seating available with a mini mart to purchase snacks. The rooms include a microwave, refrigerator, center island top, workstation and let out couch. Complimentary bottles of water, free wi-fi and coffee maker with comfy beds for a good nights rest makes it all right. read more

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Location. Location. Location. This is truly a hard one to write. I'm a die-hard Hilton Honors member for decades now. Rarely am I let down by Hilton. This case is no different. All the good, first: Staff: Phenomenal. Special shout out to Jody at the front desk. Smart, funny, and supremely helpful. A prime example of Hiltons finest. Hotel: Lobby is nice. Hallways nice. Secure card reader elevators. Rooms are great. Here is the horrible turn, and it's not the hotels fault. I'm very well keeping in mind that this is a downtown major city hotel. Peace and quiet is never likely. I get that. But there were some next level points that made this harder than expected. - Located directly across the street from a very busy fire station. Ex: September Saturday between 2 pm and 10 pm. No less than 12 calls responded to. LITERALLY one just dispatched as I was writing the last sentence. - Located next to a restaurant/entertainment space. Here's the thing, it looks like a cool place, and I may check it out tomorrow. However.... it is a BBQ restaurant. With that, this hotel smells like the inside of a smokehouse, all day and all night. I am on the 11th of 12 floors. The smoke smell is abundant in your room and builds through the day. The hallway smell hits you in the face like a smoky baseball bat. I am fairly confident that all of my clothes will smell of smoke when I leave the hotel. Secondly - It's a live music venue. So, there's that. My only reason for the low stars is all due to the location, and I feel bad. I was not aware of these things, and that's on me. But, in turn, I would have definitely found an alternative Hilton downtown. Plenty to choose from. Would I go back? Not a chance, but it is a nice hotel. I could likely have dealt with the firehouse. Earplugs, noise canceling headphones, whatever. But I can't really imagine nose plugs for the smoke. I selfishly enjoy breathing too much. Note: If you know someone who is hearing impaired and has lost their sense of smell due to COVID, please send them here. This hotel perfectly targets their demographic. read more

Deluxe King Room; ended up being $174 once all the taxes were added in. Be prepared for higher sales tax. The breakfast was ok. The fruit was not the best. All the bananas were brown. The room was average. The mattress was uncomfortable for me - very hard. The bathroom wall paper and door had water damage and needs repair. The young lady at the front desk barked at us when we asked about the Hilton honors benefits. This was definitely on the low end of what I was expecting for a Hilton property. read more

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Stayed here for 3 nights in May while in town. I had stayed in Chicago at the Wacker Drive location across the river two other times, so this location was a stretch for me. The first drawback was the parking situation. At the other location, you have the luxury of a parking garage a block away. Here there is self park for $55 a day, or valet for $65 a day. So -- I picked valet bc for $10 extra they came bring me my car around. I somehow lucked into a large suite room, which had a living room and kitchenette separated from the bedroom. I really would have rather had a larger bathroom configuration but the room was great. Somehow staying here 3 days, we didn't have housekeeping once, which now that we are out of COVID, carries no excuse. Breakfast area is on 2nd floor and was very big: had omelettes and a large food serving island which I have never seen in any other Hampton. If able, I would score this a 3.5, better than just ok, but some head scratching issues that could easily be handled read more

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This is an overdue review of my stay at this hotel in August. Hampton Inn has become my go-to hotel chain during my travels across the U.S., and for good reason--it's pet-friendly! It's a perfect match since I never hit the road without my furry companion. My recent stay at the Hampton Inn in Chicago in August was particularly special, as I was in town to watch my beloved AC Milan play. Arriving in the vibrant city, I was greeted with the warm hospitality that Hampton Inn is known for. The hotel was buzzing with excitement due to the weekend events, and while the nightly rate was a bit higher than usual, I found it hard to complain. The comfort and welcoming atmosphere made every penny worthwhile. From the cozy rooms to the delightful breakfast spread each morning, I couldn't have asked for a better place to unwind after a thrilling day of soccer. This stay reinforced my affection for the Hampton Inn chain and added to the wonderful memories of my road trip. With every visit, it feels like coming home. read more

Beautiful place to stay while in Chicago. Clean clean hotel and breakfast was great. Beds were like heaven. My grandchildren loved it. Their valet is a plus. Can not ask for a better place to visit the shedd aquarium. Reasonable prices for Chicago. Will definitely be back. read more

Hampton Inn & Suites Chicago-Downtown - Hotels Near Me - Chicago, Illinois

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This hotel is centrally located in downtown Chicago, but isn't fully in the mix of everything. It's close, but not too close. We were able to walk to the Magnificent Mile (10 min walk) and drive to the Navy Pier (20 min drive). Upon our arrival, we had to contend with parking (as with all downtown hotels). They charge $65/night for valet, so we went with that option. It was Memorial Day weekend, so there were lots of people on the street who were day-drinking and getting their party started pretty early. With cannabis being legal in Illinois, I will forewarn any non-smokers that the hotel lobby had a strong aroma of cannabis. It's legal to smoke in your own home, but apparently, all don't follow the rules. I imagine it is difficult for the hotel to control, but they should do something to rid the lobby of the smell. The hotel also has a no-party policy, but as soon as we entered, I noticed a bouquet of balloons sitting at the front desk. I joked with the staff about the irony and they explained to me that it was for a children's birthday party. To be honest, kids parties are loud too and I was happy that there weren't a bunch of children running up and down the hallways on my floor. The lobby has a small convenience store with snacks as well as disposable plates and cups for guests to help themselves to. We ordered pizza one of the nights and wished that we had noticed the free plates sooner. The desk also offers free amenities if you forgot something at home. My teenagers asked for toothpaste and were given some free of charge. The rooms were clean-ish (I found hair in the shower) and the "hot breakfast" was giving Continental! There were scrambled eggs and sausage patties as well as a waffle station where you made your own waffles, but that was it for hot food. The spread consisted mostly of fresh fruit, yogurt, muffins, etc. They offered hot coffee and tea as well as a variety of fruit juices. I believe they had cold cereal and milk as well. It was okay for what we needed, but we will explore other options next time we are in the city. read more

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Stayed her 3 nights with my wife When we booked we felt the price was a little high, but figured it would be a nice room. We went without a car, took the train into the city and walked everywhere else. Everything is walkable from this location Anyone who had a car at the hotel was NOT happy about the parking the hotel offered. We waited over an hour for our room The room was a handicap unit which we were not told about and did not need! When we finally got into the room it was not thoroughly clean which made me look closer I found mold in the shower and peeling paint These rooms need some TLC badly! If you have allergies I would stay elsewhere On the pm of our last night my wife was having a bad allergic reaction which she has never had before once we left she was better The elevators are dimly lit and give you a pretty clunky ride There were signs on the 10th floor recommending you take the stairs!!!(what if we were handicapped? How would that have worked?) Look I've stayed in the Hilton family of hotels many times before but this was an odd experience and I can honestly say we will not stay here again read more

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Nice hotel! I would stay again if I visited and I highly recommend it. Great location with everything within walking distance. The staff was friendly and welcoming. Clean and well maintained. read more

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Staff is super friendly and helpful. Room is well-appointed and cozy. Great location in the heart of everything. Couldn't ask for a better option when staying downtown. read more

Hampton Inn & Suites Chicago-Downtown - Hotel room. - Hotels Near Me - Chicago, Illinois

I am an AARP member now (lol) and found this hotel as the best priced in the area. Hampton Inns are pretty solid. We've never had a bad experience. This one looks newly renovated. The lobby is fresh as well as the rooms and hallways. We have Hilton rewards and we're able to check in online. We had to go to the front desk to get our key. They have digital key on the app. We also signed up for an upgraded room for $7 extra that had a wet bar and fridge. Early check in was $25 as well but we wanted to relax. The room was nice and clean. We had no view but that was fine. We were hardly there. The room had a couch and a pull out table to eat on. The bed was one of the most comfortable hotel beds I have ever slept on! There is a firehouse down the block but it was relatively quiet. We live by an airport. This was nothing. Location: it's pretty central which was great. We walked to the Bean and State Street is close. It was central to a lot of great shopping and restaurants. They have a free continental breakfast. We made waffles, they had sausage, eggs, oatmeal and cereal. There was smoke seating but we got trays and went back to the room. I would for sure stay here again. The staff was really friendly. read more

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We had high hopes for our stay at the Hampton Inn Downtown Chicago. Friday night was great, but Saturday was a nightmare. A dog barked nonstop throughout the evening, night, and into the morning - making it impossible to sleep. We reported it multiple times, but the manager on duty, Oscar Gonzalez, was completely unhelpful and dismissive. He showed no concern, offered no solution, and made no effort to make things right. I've even included one of the many videos we took of the nonstop barking to show just how bad it was. For a hotel in such a prime location, the lack of basic customer service was shocking. We left exhausted and disappointed, and won't be returning. read more

Visited from Florida and absolutely loved my stay. Best hotel experience I've ever had. The staff is so sweet and professional. The continental breakfast was great! So many options (eggs, bagels, toast, waffles, yogurt, fruit, oatmeal, cereal) i mean literally, so much to choose from. And the staff refilling items were so sweet. Location is so close to everything. Safe neighborhood. Beds were comfy. Clean hotel overall. Rooms great size. They hold your luggage. Check-in is at 4pm and if there's a room available earlier, it's a $25 charge for early check-in. Check-out is at 12pm. 10/10 recommend :) read more

Great hotel perfectly befitting a city like Chicago. I was here for work, and my experience getting into Chicago was stressful. I was arriving late and was worried about getting into my room and settled before my first work meeting. Luckily, I messaged the desk via the mobile app and everything was smooth sailing. Beyond that, the associate with whom I'd been messaging (Yolo) was a SUPER STAR. If the hotel is 5-star, then the staff is ten star. Any company can come into a city and put up a gorgeous property. What really sets this hotel apart is the level of genuine, personalized service from people like Yolo that made my experience truly unforgettable. Now, what would have been just another work trip has turned into a story I telL AT work about amazing customer service and how one person can outshine millions of dollars in design. I hope Hampton Inn & Suites knows what an asset they have in this amazing young woman who is TRULY a brand ambassador. read more

Nice hotel, close to every thing but if you have a car you have to pay $55 a night to park. Great hot free breakfast so that's a plus read more

Hampton Inn & Suites Chicago-Downtown - Hotel lobby - Hotels Near Me - Chicago, Illinois

Great location and our room was super clean and spacious (911). Innocence was so helpful and courteous- we landed at 7:30am so arrived at the hotel by 9:00. We happily paid the $25 to check in early and only had to wait an hour or so in the lobby. The hotel is near a fire station so if you are a light sleeper, you will want to bring a noise machine (I never travel without one). The breakfast area was meticulously maintained and the variety of foods offered was fantastic. Highly recommend! read more

My friend that lives in Chicago recommended this hotel to me. Usually I do not like staying at an Inn, but the location was absolutely perfect!! It was right in the downtown area and a few places were walkable. The weather was perfect and right around the corner you can find Starbucks, Einstein bagels, and other local spots. The staff was very friendly upon arrival. They had the option to hold our suitcase or check in early for $25. Check-in was at 4pm I believe and that was strange. I do think 3pm is already just too late for hotels to have check in. I mean we paid it because we were there by 11:30am and I had a full agenda for my first time in the Chi! The room was clean and I did also like that they only cleaned the room (due to covid) when you stay longer than a week I believe? Or upon request. Since covid I do not trust cleaners in my room everyday. Overall I had a great experience and I would recommend for a reasonably priced hotel in the downtown area! read more

Hampton Inn & Suites Chicago-Downtown - Hotels Near Me - Chicago, Illinois

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We're here an hour before check-in and we're told our room is clean, ready, and available. But they won't let us have it unless we wait or pay a $25 extortion fee. I hate this place already. read more

Disappointed in the room. Being that the room was a little pricey, it was too bad that I had to get towels and call room service as soon as we arrived because the cable box was disconnected and sitting in the table. It was when we first arrived so I had to wait to take my shower until they came and left. Then I was going to take a shower and had to get towels. So, two calls in and a delay before I could relax. Then I went to heat up food and there wasn't a glass plate in the microwave. There was a lot of commotion outside the hotel and a lot of police but that was no fault of the hotel. I also didn't like that there isn't any close parking to the hotel. That makes you forced to use valet parking. I was uncomfortable that when I first pulled up, a gentleman said, "valet , I'll take for you". He didn't have any hotel name tag or uniform on but luckily he did work for them. read more

My stay here was overall good. The check in was a little bumpy, but it was all squared away after I showed some emails from the Assistant General Manager. The room, towels, bedding were all super clean. It's a good sized room to where you don't feel squashed. I like when hotels don't have a bunch of patterns on the carpet or bedding and this one doesn't. Unfortunately, the walls are super thin and you can hear everything that's happening in the rooms next to you. I also got a handicapped accessible room, which would be fine, but the shower water got all over the bathroom floor and made it hard to get ready. This hotel is in a good location and is close to a lot of things you'd want to do in Chicago. I'd recommend checking this hotel out if you're coming to town. read more

Hampton Inn & Suites Chicago-Downtown - Shower - Hotels Near Me - Chicago, Illinois

This was our first time staying at this downtown Hampton Inn. We stayed 7 nights and got a fabulous AARP rate through the Hilton Honors website. By checking in online, we were able to select a specific room. We selected room 1211. The 12th floor got us off the street. While this Hampton is across the street from a fire station, being up high helped abate street level noise. Our room was great. It was huge, had a desk and a wet bar with a microwave oven and small refrigerator. The king bed was very comfortable and the TV with DirectTV service worked well. The only room-con I have is the HVAC unit. The fan had speed settings but no auto setting. This means when the thermostat was not calling for heat, the fan ran continuously. I didn't care for constant air blowing on me. The Internet was decent except on a busy Saturday. Too many users I guess. I hot-spotted another device to get my laptop online. At times, the elevators were very slow to arrive on the floors. I almost think they had some shutdown for reasons unknown. This all said, we enjoyed our stay and especially the size of the room for the price and the location of the hotel. read more

Hampton Inn & Suites Chicago-Downtown - Hotels Near Me - Chicago, Illinois

I'm from Florida and when I tell you I was treated with the best care!! Wow! 10/10 ! Cole served us and treated us with love, made sure our table was good, refilled our drinks, and all! I love him literallyyyyyy ! Definitely a vibe to go to for brunch! The food was nice and fresh, if you're loookd just good that's it that all! Love you Cole xx -wil! read more

Hampton Inn & Suites Chicago-Downtown - I'm feeeling tewwww good - Hotels Near Me - Chicago, Illinois

Wish I could say that staying here was a Suite experience. Alas, given what they're charging, it was thisclose to Inn-sulting: So yeah... While trying to book a hotel for a summer visit to Chicago, it became painfully obvious it was going to cost a small fortune if we wanted both amenities and convenient location. Even if the nightly rate was doable, the parking fees were exorbitant. Eventually, I decided to go with this, the seemingly most *reasonable* Hilton Honors option. Anyway, hubby, kid and I landed here after getting spoiled by some really lovely, spacious digs at the Hyatt Place in Saint Paul. In comparison, the room here was tiny and depressing. Also, weirdly enough, the coffee machine I assume we were meant to use each morning was stored on a shelf below the sink in the bathroom. Yes, you read that right! That grossed me out on so very many levels. We made the grievous error, too, of anticipating we'd have a fridge in our room for what we were paying. Nope. That'll run you $10 more per night. I wound up using my charms to get that fee waived, but it was the darn principle of the thing. I mean, we'd gotten all these perishable treats from Mars Cheese Castle on our way into town and did not even imagine there would be no fridge. As for parking, don't quote me, but I believe this hotel charges $59 per day. We were begrudgingly ready to suck it up. But then hubby managed to find a spot across the street; the same one oddly enough for three nights in a row. I think it was $4.00 per hour from 8 am until midnight for metered parking; not exactly cheap but still less than $59, given we were moving the car for long stretches of time each day. Location-wise, we probably didn't take full advantage. But we were able to walk to Lou Malnati's to get our deep dish fix. And to Michigan Avenue for shopping. And to Firecakes for its very recommendable donuts. Also, on the plus side, our room was clean and was kept that way throughout our stay. And I was not bothered by loud sirens from the nearby fire station, but that could well be because I live in NYC and this is akin to white noise for me. Bottom line: Pricey af. And basic. Just like your Mom. Jk. But seriously, I have zero desire to return to this hotel next time I'm in Chicago. It's A-OK, but only barely. read more

Hampton Inn & Suites Chicago-Downtown - Because who doesn't want to brew their morning coffee under the bathroom sink? - Hotels Near Me - Chicago, Illinois

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I must be on a tour of downtown Chicago's Hampton Inns, because I spent five nights at the Hampton Inn & Suites Chicago-Downtown immediately after spending five nights at the Hampton Inn Downtown/North Loop/Michigan Ave nearer a work event I was attending, and before three nights at the Hampton Inn Magnificent Mile. While this Hampton Inn can't boast stylishly remodeled digs in a historic building, it's still a perfectly serviceable Hampton Inn, so you can depend on a clean room in a great location, with a hot breakfast included, at a great price, even on award stays. I tend to disagree with this hotel's mediocre Yelp rating, which is due primarily to the noise of sirens from the fire department across the street and the steep parking fees of a central location. However, nothing is stopping those guests from perusing a map before booking a stay, and since the area is saturated with hotels, these problems are not unique to this Hampton Inn. In any case, I did not experience them, having chosen my room via the Hilton app on the opposite side from the fire department and moving around the city on foot or public transport, and thus not needing to park anywhere. The worst I can say is that the hotel is a little worn out, a problem being fixed through May 2019 with daily construction that is truly noisy around mid day, 10-3. If you're, say, a writer looking for a distraction-free space to write your novel, this may not be the place. Actually baffling, especially for a chain that caters to business travelers, is the absence of refrigeration and USB outlets. Even the a/c outlets are worn and loose. I never got used to my MacBook adapter crashing out of the wall every night as I left it charging after a day roaming about. In the category of "distracting good intentions" are the daily text messages from the front desk. Per the manager's welcome text, I'll let them know if I need anything. Otherwise, I'd like to be left to my own devices -- that's one of the best things about Hilton's digital check in. If you request no housekeeping and leave your "do not disturb" hanger on your doorknob, housekeeping will leave on your doorstep a basket replenishing your towels and toiletries. This Hampton Inn may not be my first choice next time in Chicago, even after the renovations are complete, but it's certainly an option. read more

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In May 2023 we had a wonderful 4-night stay in a one-bedroom suite despite a problem when we first arrived. The air conditioning in the suite wasn't working, and it was 81 degrees. They came quickly when we called and it looked like they wouldn't be able to fix it right away. The man on the phone (I didn't catch his name) said they didn't have another room for us (3 adults), but they would make us comfortable with fans and open windows. This wasn't ideal, especially since there was a lot of siren noise from the fire station across the street. So I went down to the front desk and received amazing help. Porsche was able to get us two king rooms for that night, and then they were able to move us to another suite the next night. Our luggage was waiting for us in the suite when we returned after a day of sight seeing. And everything was great after that. Both Porsche and Andrea at the front desk provided wonderful help and advice. I can't thank them enough!!! The suite was very comfortable, clean and roomy. The location was great with lots of restaurants around. I would definitely stay there again. read more

Location is perfect and nothing was more than a 15 minute walk or train/bus ride that took even less time. I got a 3 day CTA pass and was set! You're right near Michigan Ave too! The view isn't the greatest but if you like Morton's Steakhouse or Starbucks they're both right across the street. The 7/11 on the corner is clutch too! I didn't care for the complimentary breakfast. It's $10 per person (not a grab n go like usual due to Covid) and you choose your items and quantity and half my items were missing. The items I did receive would have come out to less than $10 (I paid $20 for my son and I). We ended up eating again right after leaving. Comforter was a little thin but we just turned the heat up. Overall we would stay here again! Super nice staff and the room was clean and neat! Microwave and fridge were included in our room! read more

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