This is a great business! They just fixed a nail in our tire so quickly at the last minute. Saved…read moreour day. So appreciative!!!

*DO NOT GO HERE FOR TIRE REPAIRS* GO TO BELL TIRE ACROSS…read moreTHE STREET I came here last year after getting two nails in two separate tires. I was told one tire was repairable and the other was not. When I asked to see the "unrepairable" tire, I was shocked--they claimed a nail in the center of the tire couldn't be repaired. That made no sense, since the center tread is actually the best area for a plug or patch. They then said that while shaving the inside of the tire to apply a patch, they found exposed steel wire. They blamed the nail, but the nail wasn't nearly thick enough to cause that. I pointed out that the wire was showing because they shaved too much rubber off. Their response? "We need to shave it down to assess whether it's repairable." So they shaved my tire until the steel belts were exposed, then told me I needed to buy a new tire. Convenient. This was a one-year-old tire. I ended up having to buy a replacement. When I asked to keep my old tire, they were oddly reluctant, but I eventually got it back. Fast forward to this year--I get another nail and return because the tire I bought from them was still fairly new. Once again, they say it's not repairable. I asked why. The technician said their square internal patch was too big and would slightly touch the sidewall. I asked if they could trim or modify the patch--no. I asked if they used tire plugs instead--also no. How does a tire shop only have one repair method? I then pulled out the tire they shaved down the year before (which I still had in my trunk) and asked the technician if that tire was repairable. He immediately said, "100%--that's the easiest spot to patch." I laughed and told him that this exact shop told me last year it was impossible. He looked shocked and brought it to the manager, who also agreed it looked repairable. They tried again and came back claiming it couldn't be repaired because there was "wire next to a plug." Tires do not come with factory plugs, and I never plugged that tire myself--nor did Discount Tire ever plug it. When I looked at what they called a "plug," it was clearly just rubber. At that point, I had enough. I asked them to put the tire back on with the nail still in it so I could go home. Guess what? I plugged it myself with zero issues. Bottom line: Discount Tire told me--twice--that my tire was "not repairable," and both times they were wrong. This place just wants to sell tires. Save yourself the headache and go across the street to Bell Tire instead.