I have now purchased twice from this dealership and I highly recommend Jo Ponce for all of your vehicle needs. I will be buying from Jo in the future! read more

Hanlees Davis Toyota - Car Dealers Near Me - Davis, California

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Be careful! Don't let them rid of your money. I bought my 2013 Toyota Prius C in this dealer. And now my car only drives 90k mile and the hybrid system still under the 8 years warranty. Three days ago, the car screen showed "Check hybrid system Stop the vehicle immediately". I thought the hybrid system broken down. I called the service center, Dave asked me used my friend's AAA towing service to tow my car in. He said it might not be the battery problem it might just the water pump a very small issue, but anyway the diagnosis fees $172. So here I came. After 5 hrs, they called me and said before they fix the hybrid system, they found the transmission oil had metal and they need further diagnosis $685 for another 3 hrs work. I said please fix my hybrid system first, and they declined to fix it. So I had to take my car back before I become bankrupt. They charged me one hour diagnosis fees $172 and $40 transmission oil change which I didn't ask them to and I just change it one year ago in another mechnica. So, don't trust anything they tell you. And they would work on your car before you agree or not! God bless you and God bless America! read more

Hanlees Davis Toyota - Car Dealers Near Me - Davis, California

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Service department is horrible. Won't ever be coming here. Got a flat and Toyota care said that they only tow to Toyota dealerships. Had to bring it here to pay more for a repair or to replace the tire. Called them before getting towed there to find out what my options are and they told me to bring it in. Once I got there they told me that a nail in the tire can't be repaired and that they don't have my tire and therefore would need to wait until Monday. Recommended that I go to a local tire shop. Had my car towed again to a local tire shop and they repaired my tire! You guys are beyond useless. Do not bring your business here. Don't f with me when I'm trying to limit my interactions with people as much as possible during this pandemic to have me come and turn me away read more

I have purchased a corolla here and recently purchased a Highlander and let me just say that the customer service here is outstanding. Adan was our salesman for the Corolla and also the Highlander along with Ray. They were super helpful and very patient. These guys have also helped my parents and my uncle, they're our go to salesmen. Thank you for our family car, we love it!! read more

Hanlees Davis Toyota - Car Dealers Near Me - Davis, California

I'm finally able to post a review I came in about three weeks ago and purchased my Highlander my husband and I are so excited on this purchase and it fits our family we are so happy to have a safe and reliable car we had great customer service from the manager and salesman and will definitely come back and tell our family and friends read more

Hanlees Davis Toyota - Car Dealers Near Me - Davis, California

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HORRIBLE customer service, particularly in sales. Not surprised by the low ratings/reviews on this place. Jo Ponce specifically, who's apparently a sales manager, has EXTREMELY poor customer service and frankly, I'm unsure as to how he became a manager. I'm sure his demeanor changes when selling cars and trying to get money from you but as someone who needed something other than purchasing a car, he was not only unhelpful but he was VERY rude, disrespectful, and condescending. Thus, it wasn't shocking to see others noted this on reviews too (i.e sexist & condescending associates). When I asked his name after my experience, he scratched his phone number off the card. I also asked for the name or card of the other sales consultant that was equally as unhelpful and rude to my mother and I. This consultant gave me incorrect information about their hours, then proceeded to tell me this applied to all Toyota dealerships (WRONG info by the way and Jo Ponce agreed it was incorrect but tried to justify it by saying he's "just a sales guy.") How laughable to not know your hours & blame the customer for that incorrect info! Upon requesting his info, the consultant walked away, fully ignoring me, and Jo told me he was unwilling to give it to me, even if he were to also remove their number. This consultant is distinguishable by the purple purpura marking on his face. When I asked to speak to someone higher up, Jo Ponce told me they were on vacation and refused to be of any other help. My entire family and I only own Toyotas and have never ever had a horrible experience like this until coming to this location. I am now going on 3 days without my car... For people whose income relies on customer interaction, they have 0 manners and deserve to be demoted, if not fired (though it seems from other reviews that almost everyone there treats customers just as poorly, so hopefully this business just closes down and people stop coming here). read more

The customer service is absolutely atrocious at this location. They attempt to pressure you into getting services that aren't necessary for your car and attempt to overcharge on the services you actually need. This dealership happily took advantage of my spouse who knows little to nothing about automobiles. When I called and explained I didn't need all these services and bill me for the ones they have completed and to stop maintenance on the other "work". They didn't attempt to reach any sort of compromise and basically told me to kick rocks. Also they are terribly slow. Regardless if you have an appointment. I'd recommend anywhere but here. read more

I will never going to be back in this location. After passed an accident with my car they make me feel worst '. There service is just terrible they look like they hate there job ! I have insurance for my car and just because i was honest the guy was trying to charge i dont suppose to pay nothing for alignment oils and regular service . DONT COME HERE ! read more

I've been coming here to get my Toyota Prius serviced for the past 3-4 years. I specifically wanted my car serviced by the dealership as it is my first hybrid car and I'm not sure if many mechanics know how to work on them yet. Anyhow, I generally get good, reliable, and reasonably speedy service. However, the prices of the services are not as competitive as they think they are. The prices generally run a little higher than other places I've looked to compare. They will try to match prices or at least give you a discount if you can show them that other places are offering the same service for a lower cost. Plus, they are decent enough to take care of the cost of things if you have to come in for the same issue fairly close together in time. For example, I got my alignment done in September 2014 then got new tires in February 2015 and needed to align my car again. They did the alignment for free as it was within 6 months of the last alignment. That was much appreciated! They recently remodeled their waiting area. It has free wifi (the user name and password is at the check-out desk), a coffee station, comfortable plentiful seating, and a large television. They also have a free shuttle service to and from the lot and they'll take you anywhere in Davis, CA. I will continue to come here to have my hybrid vehicle serviced as I ultimately want a Toyota certified technician to work on my Toyota Prius. I just wish the prices were a little lower. read more

Hanlees Davis Toyota - Hanlees Toyota in Davis, CA - Car Dealers Near Me - Davis, California

We had our 09 Camry Hybrid towed here with the VSC light on as well as ABS lights. The car was starting weird and basically had no brakes. Wasn't sure what it was so figured let's let the experts take care of it. We were called later that day and told that we needed to replace the ABS module to the tune of $3,600. We decided against fixing it at the moment as that's a lot to spend on a car with 248k miles and is 14 years old. My wife stopped in to pay the $205 diagnostic fee and get it towed back to our house. The tow truck driver noted that the voltage on the 12v battery was dropping when he went to start the car. The 12v battery doesn't actually start the engine, however it runs the all of the electronics. While all this was happening a different service writer then the one who wrote us up was asking what we were going to do with it and saying he'll buy it right now as is. Just kept saying let me know. Ill pay cash and buy it as is. The tow truck driver mentioned that this all sounds like they're trying to scam us. Once home I'd purchased a better car scanner and scanned the active codes. All of them came up to being set when the voltage to the ABS module drops below 9v. So I bought a battery load tester and tested the battery. Low and behold voltage was dropping to 7v while trying to start the car. Replaced the battery cleared all the codes car is back to its old self. So I guess let that be a lesson to us to never visit them again as it appears they were trying to rip us off in more than one way. If they weren't they have awful techs that can't follow a diag tree. This is why people don't trust dealers. Out $205 for nothing from them. Will make sure I tell everyone I know never to come here. read more

Thank you hanlees Toyota! For my new 2015 Lola the corolla. Special shout out to Bret, Adan c, & Ali! For making my car buying experience a great one. I will definitely be recommending this place to all my friends and family. Overall satisfied! -Daisy P read more

Hanlees Davis Toyota - Love my new corolla! - Car Dealers Near Me - Davis, California

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If you appreciate your car and don't like people neglecting your car or lying about damage done to your vehicle, then never bring your vehicle here. I brought all of my vehicles here for service, and on numerous occasions, my vehicles were returned damaged or parts broken. I received one of my vehicles back with a broken shift knob that they admitted to breaking after I asked who broke it. The resolution they offered was a cheap amazon plastic shift knob replacement compared to the oem Lexus shift knob my vehicle was equipped with, which was well over $600. At that time, the service manager Daniel Rocha was very dismissive of any concerns and didn't even offer an apology. After arguing and demanding an oem part that I did not break, he reluctantly ordered and oem shifter. After that I brought in my sister in laws brand new rav4 for service, and the car came back to me with noticeable chips on the center of the wheels where the lugnuts are due to technicians carelessness knicking the finish. The third incident 1was when I stated to my service advisor Mohammed to not wash my vehicle as it had just been detailed that day, they washed it anyway and left the vehicle out in the sun to dry with water on it. Thus for it had created waterspots everywhere, and whatever chemicals they used completely ruined the finish of my wheel covers because it was left on the car in the sun to dry. I was very upset because the car showroom when it came in and looked horrible after. I had brought to Moe's (Mohammed) attention that they had infact washed my car and left it in the sun to dry and had created waterspots everywhere. Moe insisted that my car hadn't been washed and even sweared that they didn't and assured me that he wasn't lying, even though I opened my door jambs, gas cap door and trunk to show that some water was still there and the was still dripping water from the underside and mirrors. He then said he would pull up security camera footage to assure me that no damage was created by them nor a car wash. Moe then returned to me about 15 mins later to show me a video on his phone of my car going in to their car wash and immediately parking in the sun after the wash to dry. Moe stated "Look bro, we didn't destroy anything." Even though 15 minutes ago, he swore that my car had not been washed at all or parked in the sun to dry and wouldn't lie to me. At that point, I asked to speak to Danny Rocha, the service manager. He again was dismissive with a poor attitude and said, "What do you want me to do?" I asked if he could at least replace my wheel covers as they looked horrid after whatever chemicals destroyed the finish and I was replied to with "I'll do that, but don't bring your business here anymore. We're done. " Simply because their service department doesn't like being held liable for damage they create and have to resolve. I then spoke to the GM of the dealership, and he told me, "It's not personal. It's just business." I said well if this is the way you treat customers and their vehicles in your business, then I believe it is mutual to not bring my business here anymore. A fourth occasion with Moe was when I was told that my rear shocks had to be replaced because they were "leaking" and suggested I replace them and I took my car to a different Toyota dealership and they confirmed that my vehicles suspension was completely fine. I can not and do not trust this dealership and would hate to see this happen to someone else. No one deserves to be treated this way and to be lied to and potentially pay for unnecessary repairs just so the service advisors make their bonuses and commissions selling high ticket repairs. read more

I had a poor experience with the repairs department. The personnel were extremely condescending to me and the message was "you are a stupid woman and we cannot be bothered to answer your questions" before I agreed to about $4k in repairs. The repairs they made failed within 48 hours of me receiving the car back. This resulted in me having to tow the car back to them and pay for another $3k of repairs that Hanlees claimed was unrelated to the first set. I have no way to verify if they were being honest about the allegedly unrelated second set of repairs, but the explanation was thin and unconvincing. At that point I really had no affordable choice but to proceed with the second set of repairs, bringing the total up to $7k. They cut me a decent discount (about $600) after my boyfriend spoke with the manager at length. I wish Hanlees treated women fairly and respectably so that we don't need to call up men to advocate for us. Gender discrimination is common in the auto repair world and I urge Hanlees to do better. Since this negative experience, I will note that the car has held up well. So 3/5 for durability of repairs and 1/5 for sexism. read more

Purchased two cars from here! When you get here, ask for Yaro! He is an amazing salesman that will not push you into buying a car, until you are ready to do so! He is good hearted person who will explain every detail about the car! Buying a car from a dealership is a big step and I can say that I've been blessed to have Yaro by my side when signing those loan papers! Thank you Yaro! Now I am driving my comfortable RAV4 XLE AWD ! read more

PLEASE NOTE THIS REVIEW DOES NOT REFLECT HOPE, the Shuttle DRIVER. SHE is the one bright spot at this dealership. She is kind, hardworking and always polite, even when I may not be. As far as service goes, this place is bad. I cant believe I went back, just thought things might be better this time around. About two weeks ago, I booked my simple Oil Change appointment. I let them know I wanted a morning appointment 8:45 am because I need to get to work in Dixon (about 10 minutes down the freeway.) I arrived a 8:35 am and stood outside my truck for 10 minutes before I was greeted by my service adviser (no biggy, yet.) We sat and talked for literally 2 mins and then I signed and should have been on my way to work. I told him, I really need to get a ride to work (its 8:50 am) and he let me know the driver was on her way and to have a seat. I asked him if I could just hop in the shuttle leaving right then, but he told me NO, its a local shuttle only and they wouldn't want me to make other customers wait an Hour or an Hour and a Half? I was confused because Dixon is 8 miles from the dealership. 1 HOUR LATER. Yes, one Full Hour. Hope shows up and takes me to work. 1 HOUR! I am sorry, but this is Bull shit. In that hour of time, there were 2 shuttle drivers taking people back and fourth around Davis. Each time I saw one pull up I begged them to take me to Dixon, but each of them let me know it is against the rules. I was told I needed to wait. I pulled up the UBer app in my phone, but due to my phone being a complete POS, I was unable to get a ride to the office. This ruined my morning. read more

I received 5 star service from everyone here at Hanlees Toyota of Davis. They actually listened to what I wanted and was able to deliver me the car I wanted. Made the process of buying a new car quick and painless. They dropped the price down to the price point I wanted. Very professional and they did not BS with me. If you're looking for. New or used car... I would totally give them a call first. Recommended them to my coworker and they were able to get her into a better car. Two thumbs up and Mary approved :) read more

Hanlees Davis Toyota - My 2017 Toyota Camry SE bought in October. - Car Dealers Near Me - Davis, California

I recently moved to the area and was looking to purchase a car. I worked with a guy named Mohammad who was very patient and took the time to show me all the features of the different vehicles in the lot. I did not feel pressured to make a quick decision, which I appreciate. A month later, my brother needed a vehicle and so I recommended Mohammed to my brother. He also felt the same way about the service he provided to us. The other staff members at this location such as Dave (financial) were all very welcoming and informative. I look forward to getting my car serviced here in the future! read more

David Derebenskiy was helpful from the beginning and gave a timeline that I might expect for completion of my oil change/service of my Camry Hybrid and it finished early. David reviewed the status of the automobile and related findings and advocated for me to garner a car wash, as the mechanic indicated they wouldn't wash it due to a cracked windshield. read more

I bought a car across the street with Davis Honda. Experience was amazing by the way. No one there said "You don't know about buying cars". They were all super helpful the moment I walked in opposed to Yesenia here at Toyota and the rest of the staff who most likely love her. It's easy to wheel and deal these days at dealers. But it's just as easy to walk away. So when you get a sales person who is an an idiot and won't get themselves that sale... just leave them. That same car can always be found somewhere else for a better price. This places has a lot of bad reviews for a reason. Stay away. I don't even want to know how bad their breakdown sheets are because they were about to hand me some punnet square looking sheet. NO. GIVE ME AN ACTUAL BREAKDOWN! read more

Hanlees Davis Toyota - Car Dealers Near Me - Davis, California

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We were looking for a 2020 Supra premium and spent time on the internet. Went to the closest dealer to check it out then test drive. The price at the local dealer was way too high. Then found the car we wanted at Hanlees. The gave us a great price on the car over the Internet. Everyone we worked with in Internet/Fleet Sales was very nice. It was a very good experience. No pressure or rude sales tactics. We highly recommend them for your next Toyota purchase! read more

I took in my car for an oil change and the man "helping" me said I am due for 50,000 mile maintenance. I asked what does that include and he responded if I told you, you would not understand it anyways. I just asked for my keys back and left. I usually bring my car to Toyota dealerships for maintenance but not this location in Davis. So many better options in town. When my husband called the store about the incident they said the person I was describing doesn't even work fhere and I was probably at the wrong dealership. They really think woman are useless. read more

Took my car to get serviced for the first time here today. They were so easy and nice. Very appreciative read more

Recently took my Limited Edition Avalon into Hanlees Toyota to have them to check out couple of defects with the car and it was Les Lobo the service adviser who assisted me. When I went to pick up my car the mechanic couldn't find the rattling sound that I asked them to look into and fix. Les made a comment, "The mechanics get paid good money to find the problems and fix them. If they couldn't find it then there's nothing we can do about it." Really?!!! Was that an appropriate comment to make to your customers? I would like to think I paid a good fortunate for this car too but there're still defects. I brought my car in 3 weeks later to replace the defective cup holder which Les ordered from my prior visit. I asked the adviser for a mechanic to test drive the car with me so I can clearly point out the source of the rattling. When the service adviser (not Les) looked at my work order he said the driver side door rattling sound was not listed. I saw him wrote it down on my work order and requested a mechanic. Within a minute not even pulling out of the lot the mechanic and I both heard the noise. What I learned from this is Les has questionable integrity, no respect for customers nor customers time. If Toyota values their customers they should remove Les from servicing customers. I know for sure I don't want to see his face the next time I go in or I go else where. read more

Sadly this dealer is not much for customer service in their service center. Nothing crazy just one of those places that will find more excuses to not be able to help you than ways to do it. Tried to get my car serviced today without an appointment (happened to have the day off and thought I'd given it a try) and heard a lot of: "well not sure if I can get to it" " might take a long time" " you can try to leave it, but we might be really busy". Basically they can't say no because they've probably been told not to, but they will try as hard as they can to talk you out of it to avoid extra work. Went to Roseville Nissan and they not only helped right away, they offered a coffee and were very nice. Davis didn't even offer to help make an appointment for another day. read more

Working with Hanlees Toyota in Davis has been the most positive experience we've ever had in leasing a car. The customer service is top of the line . If you go, I highly recommend you make an appointment with Mark Montgomery, he made sure we had the best service by matching our needs . We felt a sense of having someone that had our backs throughout the whole transaction. We are beyond happy with our new lease and will continue to lease with Hanlees and working with Mark. Thanks Hanlees Toyota read more

Hanlees Davis Toyota - Super happy with our new family member. Thanks Mark Montgomery for an amazing experience stressfree and honest. - Car Dealers Near Me - Davis, California

It was the fourth times that I got the worst service from this dealership. I had got an appointment for oil change at 10:00, however, they told me it takes about 2 hours just for oil change:( I explained the issue with one of the nice manager, Pedram, and he tried to expedite to 1 hour. Another time when I went over there for the free mileage service for my new car, they decline to do that because the mileage passed a few miles. I'll never go there and never refer anybody to this dealership:( read more

I can't speak about the process of purchasing a vehicle wit them but I will say that if the customer service I experienced yesterday I would definitely do business with them. I had a flat tire that was losing air at a rapid rate in traffic on the freeway on SUNDAY! Of course roadside assistance will take forever and practically everything is closed, so finding this service shop open on a Sunday and being helped right away and not being charged was very nice of them. I don't remember all the names but I think Kae, John, and definitely David were amazing. read more

January 10, 2021 Dear General Manager of Hanlees Toyota in Davis, About ten years ago, we purchased a Prius from your dealership and were very impressed by the good customer service that you provided. Now again, just last Friday, we purchased our second Prius, - this time a Prime. We again had very good customer support and I would like to highly commend the highly professional, helpful and patient work of your sales representative Octavio Corona. He did a very nice, thorough and good job with us. We commend his customer care and help. Sincerely, Jeff and Rosa read more

Avoid at ALL COSTS! Came here for a car when I first moved to Davis and got stuck with a $2800 Platinum warranty. First time I brought it for maintenance, I was told that the car needed its six-year tune up which it had never been given - despite me buying it at eight years old after it had been sitting in their inventory for probably a year. That was about $500. Last month, the check engine light was on and I'd noticed some console issues so I brought it in. The mechanic who checked me in was completely dismissive of my concerns and seemed really annoyed when I wanted to have it checked out anyway. They kept the car for, like, five hours and then called to say they couldn't find anything wrong and everything looked fine. Drive it for a day and then it nearly died on me while I was going to work. Brought it to a real mechanic and he said that as soon as he checked it in the computer, one of the cylinders tested bad - also the spark plugs were all original (92k miles). He quoted me at $860 to repair it. Took that quote straight to Hanlees and told them what the car needed. They said the repair would run over a thousand dollars and even with my platinum warranty and the fact that they were the ones who completely failed to notice the issue in the first place? It would cost me over $900 to fix it. AVOID THEM LIKE THEPLAGUE THAT THEY ARE! They should be reported to the BBB. read more

This place is great! Ben helped me a lot. He knows how to connect with a customer and make them feel comfortable. I highly recommend asking for Ben when you need help! 10/10 read more

This past weekend I bought a 2013 Subaru Impreza 2.0i Sport Premium from Hanlees Toyota in Davis. A gentleman named Adrian helped me and my parents out with the process. He was friendly, knowledgeable, attentive, and all around pleasant. Since I currently live in Capitola, as soon as I saw the listing for the car on Car Gurus (which had been on Wednesday 12/12/18, I asked my parents (who live in Davis) to check out the car for me. They made an appointment with Adrian for the next day (Thursday 12/13/18). After checking it out, taking it for a test drive, and talking to Adrian about it, they told me they really liked the car and thought I would too. My parents set up a second appointment with Adrian, letting him know I'd be in Davis over the weekend to check out/ test drive the car. My time with Adrian was good, as I have noted he was friendly and attentive. He was also not at all pushy! (A quality that I have found is rare in car salesmen). He remained calm and answered all questions to the fullest of his ability. He was very professional. And even though there was no owners manual that was included in the car (when I left the lot), Adrian went above and beyond to order and mail me a copy of the owner's manual. Thanks a bunch Adrian! You made the process super easy and smooth and I realllllly appreciated that! read more

Changing my review after a bad experience I had a few days ago. Hit a curb with my car and the inner fender liner was damaged. I was quoted $300 for the part itself plus an additional $150 for labor. I did my own research and found equivalent aftermarket parts for $60. The service advisor tried to convince me that it was $300 because it was an official Toyota part and not an aftermarket part. I decided not to go through with the repair and to get quotes from other mechanics. All the other mechanics I went to gave me a quotes of about $115 for the official Toyota part and about $100 for labor. Overall saving me $235. Will definitely take my business elsewhere from now on. read more

I called in directly to the dealer to make things better and received the same no customer service I received the day I came in. I came in for an oil change, when I drove up, no one came to assist me, people who drove up behind me had the same wonder as we just sat in our cars, I walked in to see if someone could assist us outside and a lady said to wait outside and someone will be with us... waited again, eventually someone came out and took my car....... after about 2 hours or so my name was called on the overhead speaker, I walked to the cashier counter as I didn't see anyone else to walk up to, my paperwork was in a bin, the cashier said everything is all set and I paid and walked out. Later when I read the paperwork I see that all 20 lug nuts need replacement, they suggested 2 tire replacements and apparently they went over a multi point inspection with me, which they never even talked to me long enough to say that sentence. The paperwork said I would get a survey or I could call the service manager about my experience. I don't like doing surveys especially when they are negative as I know how it can affect the store. So I thought I'd call the Service Manager just to let him know the lack of service that happened.... unfortunately, when I was able to get Service Manager Daniel on the phone, he says he has to call me back in 15-20 mins as they have to pull the repair so he can talk about it.... 30 mins later maybe, he calls back and just reads to me what is on the paper and states "oh I'm sorry,.....so they didn't give you a quote for the tires or the lug nuts?" He goes on to give me the prices, as if to assume I'd want to go back to that location with their womp womp service. I've been to lots of places for oil changes and I am Toyota all the way, this was just sad, Jiffy Lube appears to care more ahaha I would have gotten those issues taken care of there and would have continued with them as my car service choice as they are a lot closer than my trustworthy mechanic, but nah, no Davis Toyota for me and my referrals read more

Rudest people ever. Don't do it. Holy crap I'm shocked with how rude they were to us!!!

I came in to purchase a used vehicle five day's ago and did paperwork for the car. Was told to come back when I received my next paystub and the car would be mine.....came back in today after a call to verify my appointment and when I get there, show them my paystub. They then feel it's an appropriate time to tell me "they sold the car a couple day's ago". Worst customer service I've ever experienced from Ben, Steve "that's been doing this for 20 years" and the rest of the staff that was laughing and very unprofessional. I'm glad my money spent well at another dealership. read more

AVOID FOR ANY REPAIRS: Mistakenly took my Toyota here to get my smog test failure issue on my Highlander resolved since I assumed they had the technical expertise. Big mistake. My car was there for 4 days and they charged $1,020 for 4 spark plugs and 2 vacuum hoses plus troubleshooting the issue without resolving the problem at all. They then advised I 'may need' (not even sure 'parts guessing') new fuel injectors and a new fuel pump, that will be another $2,500. Took it to a local mechanic and they fixed it within 6 hours for $600. So I wrote the Hanlee's service manager and the dealer owner about my dissatisfaction and requested some of my cost be refunded. They didn't even have the courtesy to reply back to their customer, not even a "sorry you were dissatisfied with our service but....' letter of explanation. Nice. Also, I even had the 'nerve' to ask for a loaner car over the 4 days they had my car, advising I had a wife to pick up at the airport the next day, I received a blunt, quire rude 'no', we have no loaner cars. After saying at first no, then evidently taking a day to 'think about it', the next day they begrudgingly gave me a car to use for 1 day, of course with all kinds of pre-conditions and paperwork, but by the time they informed me of this and gave me my 1 day loaner, my wife had quite logically had to arrange and pay for, a non-refundable shuttle from the airport. I hadn't been to a car dealer for repair for 25+ years, I remembered them being overpriced but not inept. Last Toyota I will buy for sure. read more

Over the last three years I have had the opportunity to work with Hanlees on purchasing my new cars. Today I traded in my Tacoma for a family friendly car and had another great experience with the staff. Adrian helped me from sales and found the perfect lightly used family vehicle for me! The RAV4 I found literally had everything on my wish list and the whole finance crew and sales crew came together to make the deal very sweet! I highly recommend the dealership and Adrian in sales! read more

I just want to warn other potential customers about the low-quality of service in the service center: 1. They initially scheduled me for a repair over the phone, I took off work, and then arrived for them to tell me that the parts were unavailable (didn't stop them from scheduling the appointment and having me go all the way there) and rescheduled me for a few weeks later 2. Arrived for a second 'drop off' appointment at 7am (the earliest time available), and waited outside for 15 minutes before I had to leave to go to work. At 7:15 I went inside to talk to someone, and was rudely brushed aside. When I finally cornered someone, I was told 'To wait outside in my car they would be with me eventually.' Then they explained how the dealership was like a doctor's office (their words), and even though a drop-off appointment may be scheduled for a certain time, you will usually have to wait for an indeterminate amount of time for them to 'process your drop-off.' It would have been fine to wait if I had been told about this ahead of time and could have arranged a different ride situation, but the bottom line is that the staff were rude and disrespectful of my time. Be warned that any arrangements with this service center will be made with difficulty. read more

Was fortunate enough to have Jose help me the other day to finally get my dream Corolla . This was my first time getting a car from the dealer but Jose made the process easy. I recommend everyone to check out Hanlees I will definitely come back in the future! read more

Hanlees Davis Toyota - Car Dealers Near Me - Davis, California

Got me a rav4 hybrid yesterday and the process was awfully easy. Last weekend we test drove with George and met with Mohammad. Neither pressured us at all. George was super knowledgeable about the car. Dave was a nice paperwork guy who was speedy and concise. Cleaner than the last dealership we dealt with too. Very happy with my experience and car. read more