Probably one of the most shadiest dealers I've dealt with. Out right lied about work that needed to be done and when called out on it to verify the mysterious leakt they found (that would cost a couple thousand to fix), was told "it's all the way in the back, difficult to see." Took the car to an independent mechanic right after leaving who put the car on the lift and verified there were ZERO leaks present. Shady AF. read more

Came To Hanlees and was super glad I did.. staff was very nice and Salesman Luis Sanchez was very informative and not pushy at all.. overall a Great experience .. read more

I came to Hanlees Davis Toyota last week looking to buy my first car! Before I arrived I was excited yet a bit overwhelmed as I knew there was a lot I needed to learn about the entire process. When I arrived Octavio Corona greeted me. From start to finish he was professional, knowledgeable, and so incredibly kind. He was patient with me and helped me outweigh all my options. Octavio was truly a pleasure to work with! Dave in finance is amazing as well! If you're on the market for a new car, these are the guys! read more

Horrible experience. First of all we arrive and ask for a price of a Toyota forerunner 2021 and the salesman says to us "it's to expensive". That was NOT our question, we continue to say OK the price ??? As if we could not afford it. We ride it go inside to establish estimates for the payment etc etc. And the price was extremely high compared to other dealerships we've preciously been too. We explain to him this just to see if there was a better deal with the interest rate. He goes and brings his supervisor or someone above him and he states "I understand this is way over your budget and there is nothing we can do" This is not over out budget, if we are looking into this car we're obviously going to buy. But that is not the point, That is something extremely rude of him to say and out of line. So unprofessional. I will NEVER be going back and I hope that they don't treat other people who are really struggling to feel bad. Extreme lack of respect. read more

180 dollars to install a 12 volt battery in my car plus the cost of the battery at dealer prices. I would list 0 stars if I could. Show me any shop that charges 180 bucks labor to put a 12 volt battery in a car and I will remove this post immediately. read more

Glad I got to work with Jose. The guy knows his stuff. Made the whole car buying experience extremely easy and painless. He's the reason I chose to buy a Toyota. I will definitely be coming back in the future just because of him. read more

DO NOT PURCHASE ANYTHING FROM THIS DEALERSHIP. Save your money & business! They are marking up cars way up above msrp calling "market value adjustment" read more

Daniel contacted me back to offer an apology and a refund for the unnecessary tire rotation that I have been charged for. I appreciate his sincerity and professionalism in handling this situation. This auto-shop needs more people like him. Updating this to let fellow yelpers know, if they have a problem Daniel is willing to come forth to fix it, but coming here would be up to your own discretion. read more

Scammers. I have never heard of paying for "job training" out of pocket, I paid over 700 dollars and never got a job or my money back. Biggest fraud going on at established dealership read more

Bought a 2018 Camry from This dealership and they did a great job. Camry has a better look than before- love it! read more

Hanlees Davis Toyota - 2020 Supra - Car Dealers Near Me - Davis, California

Hanlees Toyota took great care of my vehicle and Helped me with any issues that came up. I recommend this dealership and put it up there with Mercedes Benz Fairfield when it comes to customer service. Thank you to everyone in service and management! read more

Just bought a 2019 Toyota RAV4 Hybrid XLE AWD! I had a good experience test driving as I was able to get a feel for the Hyrbid ride supported by 3 Electric motors. So the car is actually a V4, which runs like a V6. Pretty impressed by Chris, who braced on for dear life as I test drove, as he had keen knowledge of the car, all the features/spec's, as well as give me a good understanding of why it is the hottest SUV on the market right now (41 miles to the gallon! What?!) He was able to make sure that I got the car I wanted (Hybrid SUV within my price range). Andrey also was the one handling the last leg of the car purchase where he gave me a tutorial on everything the car does from lane assist, cruise control, accident prevention, road sign detection, etc, Bluetooth syncing. And when I forgot all that he told me since I had not eaten for a while and they did not want me to leave and come back to finish the deal, I ended up asking him to show me again the features of the car couple days later. He was also very patient with me as I checked the payment breakdown as I did not want to get jipped by car salesmen. All in all, I had a good experience because they knew what was the best car for me and gave me a great car to own. In conclusion, I would not mind going back as much since I usually have bad experiences with aggressive car salesmen. They were still pushy, but helpful. And in the end, I got a quality car I wanted. (Would have given 5 stars if Chris was not as pushy, but he was extremely helpful). read more

This place is the worst for customer service. I bought my car from them almost 4 years ago and took my car to them for the maintenance every 5,000 miles. They never say hello, good morning/afternoon, I'm always waiting outside for someone to approach me for at least 5 minutes. And when I go inside I have had to remind them every single time that my car has a warrantee and the maintenance is included. And then they try to say they can't find the info about my car . Moe is the one that I have had to unfortunately deal with the most and he is by far the rudest and least knowledgeable person. At least that is what he comes off to me since he doesn't really talk to you or answer your questions. All in all I am so glad that my warrantee is expired and I do not have to go back to them. read more

We want to thank Hanless Davis Toyota for our Toyota Sienna! Thank you to Jorge S., our salesman, who went above and beyond and got us the best deal possible! We appreciateall he did for us. Our experience was stress free and only pleasant, Jorge answered all our questions and concerns and was very knowledgeable of the vehicle, loan and warranty and entire process, because of all this I will recomend Hanless Davis Toyota to my friends and family. read more

Hanlees Davis Toyota - Car Dealers Near Me - Davis, California

Want to pay $4000 "mark up" on top of the msrp? Come here. Rude customer service and shady. You'll get pressured and ripped off one way or another :(. I recommend you go to maita Toyota in sac, they will sell the SAME new car for thousands less with no ridiculous mark up fees and have down to earth sales people. read more

From the moment I walked into the door, I was greeted positively by the friendly sales staff. I worked with Yesenia and Jo through my deal and they helped to make every effort to get me the best quality of service available. I left the dealership with a brand new 2020 corolla and feel satisfied with the teamwork they provided. They didn't try to haggle me, they offered me multiple test drives and were patient while I debated if this was truly the car for me. I finally decided and sent out the "let's do it" text hours after leaving the dealership. They made sure to have the car ready and all paperwork available to sign to make the final steps a breeze with no issues for the next morning. Highly recommend working with them to answer all your questions and make the car buying process a fun and easy experience! read more

My car was serviced for four years by Hanlees Davis Toyota. I trusted them by checking everything. Belts,battery ,fluids everything. I never opened the hood because it was serviced by them. Had trouble with the battery. I opened the hood. Surprise. Negative clamp. All corroded. They never mentioned nothing about clamp needed to be cleaned. Last time they said. Everything was okay. Never going back to this dealer. read more

Almost all of their cars have an excessive market adjustment where they simply add thousands of dollars to the cost and charge you that price above and beyond the "sticker price". Taxing you for the privilege of buying in Davis. I bought the same truck in Sacramento for under sticker saving $7,000 on a Tacoma. This place is clearly targeting stupid people. read more

Horrible customer service say one thing do another I do not recommend doing business with them total waste of time and gas.

My wife and I were at this dealership today to possibly trade a car for one of their SUVs. My wife had texted one of the salesman yesterday and set up an appointment for today. When we walked into the dealership, we were not greeted by anyone and not even asked if we were there to see a particular sales representative. Once our representative arrived, he told us he could not show us the vehicle that we were interested in. It was at a warehouse and he could only print out the specifications of the vehicle and if we agreed on a deal, then he would have the vehicle brought to the dealership. He went to his manager to discuss our vehicle and he came back and told us he called the dealership where we bought our car. He said he did this because he was not familiar with the make of our car. It is my suspicion that he was checking to see if we were the owners of our car. After we were offered a deal that was under market value, he informed us that our vehicle was used and didn't hold value like Toyotas do and since we don't have a Toyota, our car isn't valuable. The sales manager called my wife when we were in our car leaving and made a second insulting offer for our car that we declined. Very disappointing and bigoted experience. read more

Felt like the guys seemed to be nice in person but when I left without buying a car I kept getting phone calls by them. Just now one of the guys called me and when I asked them to stop calling me so much (every freaking day or at least once a week) he said he was only calling because they had an "exclusive deal" um...no...you're probably not giving me an exclusive deal, you just want to get me into your store and sell me a car for msrp price. I asked to not be called so often because we aren't even going to want to go back into the market until Christmas--to save money for the car I want and he said he'd call back in a month. Um. Why? I said I didn't want to be called until Christmas time, not in a month. He started saying some excuse and asked if I wanted to be taken off his call list, which I said yes to, and the guy just hung up on me! That's so rude, at least say "thank you, let me know in the future if you need help" so that I have a positive impression of you at least. read more

Super happy with the service here! My car got totaled and I was in need of a new car quick. I had been shopping around at Roseville Toyota last weekend and had a terrible experience. Ended up searched online and found the exact Corolla XSE I wanted was available at Hanlees so I emailed to find out more info about the car. Scott replied and gave me all the information I needed and was very attentive. I told him I would make it in yesterday (Saturday) morning when they opened. We pulled up exactly at 9 am and he had the car out and ready for me to look at. He gave me a great price and neither him or the finance guy (Dave) were pushy or rude like I had experienced before. All in all their respect and attitude towards the customer vs. making a sale took the stress out of buying a car for me! read more

Hanlees Davis Toyota - 2020 Toyota Corolla XSE - Car Dealers Near Me - Davis, California

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I had a great experience working with Ray from beginning to end. First I received a very helpful call from Zack. Then from the moment I arrived in the dealership - Ray was super helpful, communicative, respectful. He answered all my questions - kept in touch with me with updates on inventory - until the moment I became a customer. Hassle free, positive experience. It was perfect. Recommend 100%. read more

it was a pleasure working with Abraham and Aron , found my daughters dream car here , their service was exceptional, Abraham was very honest and upfront unlike most of the car sales persons. overall very happy with the experience:) read more

I do apologize for this unhappy review but this is my experience with the service here. Every time I had service done here the Quality of work and customer service is very poor. My car came back with something else broken because the service was done incorrectly. So I'm having to come back take another day off to receive the proper service. I recommend going to a different dealership I rather drive the extra miles to get proper service. read more

I have to do a yelp on this place.. good service and a very helpful person. If you need a new or used car or truck or vehicle you need look for Enrique! He'll hook you guys up.. read more

Scheduled an appointment with Abraham to look at a Lexus GX460 for myself, and a Rav4 for my mom. When I got there, Abraham had the keys to the GX ready to go on a test drive and was very patient with all of the questions I had. When we came back from the test drive, we looked at a few of the new Rav4s, but nothing on the lot caught my eye (mom only wants a base model for whatever reason) Abraham went the extra mile and found a used 2020 Rav4 (with crazy low mileage) that fit the bill for her. When it came down to sitting at the table, all I said was, "Make me an offer I can't say 'no' to!" He took the paperwork to the back and when he came back, I literally could not say no. Long story short, Abraham and the guys took care of my family. I should also mention they have taken care of other family members of mine who are all satisfied with their Toyotas and the service from Hanlees. Do yourself a favor, drive the extra distance and enjoy genuine the service at Hanlees... and buy yourself a long lasting super reliable Toyota! read more

I brought in my elderly father he was looking for a new car. He isn't very good at English so we were worried this would be a negative experience. The car salesman Nischal spoke Nepali which was extremely helpful. He talked through the buying process with my dad and made him feel very confident. We looked at all the models and finally found the best one for him. Buying a car at this dealership was so simple and easy. So thankful for Nischal and Hanless Toyota! read more

When buying my first car I did not know what to expect or if I'd even get the car I wanted! I called a couple days ago and Adrian was very helpful in letting me know when the car arrived! Thanks to Luis Arias I was able to buy my dream car! Luis went above and beyond to make the experience feel less nerve racking and more exciting! He was very helpful in giving us all the details and facts about the car/ Toyota app that I was would of never known if he didn't tell me!! The people here were very kind and helpful when buying my car! I absolutely love the car now! read more

Terrible experience. Brandon is an amazing salesman and made it easy for me to purchase my dream car, however the finance department has completely ruined the experience for me. I will never buy a car from here again and I suggest you don't either. When paying off my old car we received a check that was 5 dollars short from what we agreed on. When my mother brought in the cash she was declined service and the finance manager was speaking so rudely to her she was at a loss for words. He was cutting her off mid sentence, said he should not be helping her since it was not her loan and was providing the worst customer service imaginable by not only ignoring her questions but trying to completely walk out mid conversation. I wish I could give this business a great review based on Brandon and Ben's work as salesmen but when it comes to the financing department's manager he has completely eradicated any good things I have to say about this place. His customer service skills are severely lacking and the way he speaks to paying customers is unacceptable. read more

Terrible experience here. Went in just to get some prices, and they instantly tried selling me models of cars I wasn't even asking for because of the " Savings" I could get off it, despite the models they were showing were out of the price range I had stated at the beginning. At the start the rep seemed nice. Said " we'll get to the numbers and if we cant make a deal we will leave as friends" Remember this for the ending. Finally after liking one of the selections, I felt extremely pressured in the " If you don't do this right here and now the deal is gone forever" Vibe. The usual high pressure sales pitch. After a bit, a test drive and such, I decided I needed time to think, because this was a 20k car and I don't have that just laying around. The rep gathered all his papers and just walked away. No thank you, no be in touch, not even a shake of the hand and stormed off. I went to the Toyota in Vacaville later that day, saw the same car that caught my eye, same features for 2 thousand less than the other place, AND was offered even more off on top of that. We're talking almost 5 thousand dollar difference, AND allowed me to take the paper work to think about it. No pressure at all. Davis Toyota is the exact cut throat, high pressure environment that give car lots a bad name. Avoid if you don't want to be ripped off or have pushy associates down your throat. read more

I really never thought I would writing this review. I have been dealing with Hanlees for 30 years. Today will end any or all recommendations that I will give. We have a 2015 Prius. We love the car. We paid for the extended, everything covered financial agreement when we bought the car. Silly us, we believed the financial manager. We are paying for coverage which has added a lot to our payment and we are on a limited income. Today at less than 3 years old, our Prius, wouldn't start. We have a short in the battery, which is not covered by our all inclusive coverage. For just five hundred dollars they can put in a new battery, not covered by insurance, what a deal. Just be honest with people. You have lost a customer for life and my children's business and all my friends. read more

Servic staff are argumentative, offered conflicting information on whether the dealership could fix a simple problem. All mechanics in town referred me to the dealership. Staff have sarcasm and anger issues as well acting out their feelings. The cashiers were wonderful and kind. They explained payment procedures. read more

Don't go here! The mechanic did not even do anything with my car. Washer fluid was not filled! The mechanic did not even reset the maintenance light reminder! Jorge likes to call you bro! I feel like it is in Compton! And then, he wants to fight me! Really? What a disaster! What else? The service manager likes to call you with a different name! Is he on drugs? What is wrong with this company? Do they even have the know how to address a customer? Perhaps, nobody cares about the proper salutation to a customer. read more

Been coming here for the last 5+ years to get an oil change. This will be my last! The Service advisors always try to push stuff on you and tell you different prices for services, etc; sorry I'm not an idiot. I usually compare prices before coming in. Today I came in for an oil change (29.95 online price) service tech tried to charge me 34.95. We went back and fourth about the prices until I pulled up the online price on my phone and showed it to his face. He wouldn't let off that it was 34.95 plus tax. It's not my fault your techs aren't up to date with the current prices.y read more

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I got rear ended two months ago and my car was declared a total loss. Coming here, I had no hopes for myself with being able to purchase a car, but I came home rejoicing! Thanks to Peter, Chris, and Ashot for helping me big time! This was such a huge relief after all the troubles I've gone through! Thank you Davis Hanlees Toyota! Traded the car we bought 2 years ago (from previous review) today for a bigger one and as usual, nothing but positive reviews for the Hanlees Toyota team! Many thanks to them especially to Chris and David for a smooth transaction. read more

Today I went in to get my oil change. I waited outside approximately 15 minutes till someone came and greeted me. Customer Service The guy who helped me did a great job. He asked all the right questions. He gave me all the recommendations and set the expectations. This review is not for him. Calls I received several calls from this dealership and where they set an appointment for my car. Lady was nice and persistent. She called several times within two weeks to remind me about getting an oil change. Appointment When I went in to finally get my oil change. They said it would be 2 +/- hours. I was told over the phone it will take an hour because I made an appointment. Price The price is fair I believe it's average through out he Toyota dealerships service departments. Recommendation I would not go here unless they can have it in writing how long it would take. read more

Totally rude customer service. I called early in the morning to inquire if they do smog/oil changes. The man on the phone told me they did both and I told him I had a DMV appointment tomorrow. NATURALLY one would assume that my inquiry was about bringing my car TODAY because my appointment is tomorrow. He did not ask if I needed to make an appointment or ask anything further, just hung up. After I get to the dealership a few hours later, I pull up to service and two employees are by the door laughing and joking with each other and neither of them greet me. Then, about 5 minutes later, the same man I spoke with comes over to ask if Ive made an appointment. NO, because no one asked me if I needed one. The tone which he spoke in was extraordinarily condescending and he acted like nobody should even come to the dealership without an appointment. Awful service and will likely never come here again. read more

Bought my first brand new car here. My Tacoma had 272,000 miles on it so it was time for a new car. It was an absolute please to have Bret help us out today! Not only did I get a better deal than I was expecting, I also had a quick experience getting in and out of the dealership! His expertise really shown through and I felt no pressure into getting anything I didn't want! The best thing, my mom had such a pleasant experience she came back about 4 hours and got herself a brand new Camry! I'm glad I found an ad directing me to these guys. Time to put some miles on my Prius! read more

Hanlees Davis Toyota - 2016 Prius! 58mpg had me sold. - Car Dealers Near Me - Davis, California

I purchased a 2020 Toyota Tacoma Sport with the assistance of Chris Chao and he was an awesome person to deal with. Made the experience stress free and he quickly assisted me in getting what I wanted for a reasonable price and out the door feeling like a I had a positive buying experience. On a side note,...."Thank you" Chris and Hanlees crew (my finance person was pretty amazing as well, sorry... forgot his name and couldn't find his name on my paperwork to ensure he got a high five, and just one more, walking down the hall as well!!) I also appreciated the young gentleman who plied us with water so we didn't dehydrate after our cycling event as I was just suppose to stop by look and test drive. ;-) Love my new truck!!! Bonnie Estes Galt, CA read more