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    DuPratt Ford Dixon

    3.7 (357 reviews)
    Closed 9:00 am - 7:00 pm
    Updated over 3 months ago

    Services - DuPratt Ford Dixon

    Auto brake repair

    Auto engine repair

    DuPratt Ford Dixon Photos

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    DuPratt Ford Dixon lobby.
    Rachel A.

    We visited DuPratt Ford Dixon to turn in a truck after successfully pursuing a Lemon Law lawsuit with Ford, Inc. DuPratt Ford Dixon is the hub for turning in Lemon Law Fords in our area of California. DFD is a down-to-earth, come as you are establishment with stand-out customer service in the finance office. We headed to Dixon from Santa Rosa with anxiety in our hearts considering how difficult it had been to do business with Ford, Inc. regarding our vehicle. We could have saved ourselves the stress because the woman in the finance office was an expert at handling this type of transaction, and made our visit nice and easy. Our family will never purchase, own, or recommend Ford, Inc., however, if you have your heart set on owning a Ford, DuPratt Ford Dixon will treat you right!

    2024 Ford Maverick Hybrid

    Easy 4 stars with room to improve. 2 month update. Purchased a 2024 Ford Maverick Hybrid on 3/25/26. The truck itself I am very happy with. 4,000 miles in, on 3 different trips and it's been awesome! Staff was all friendly and I had a great test drive. The manager, Anthony, was very knowledgeable and also very human, which was my favorite part. He understood my personal situation and we worked together to find a great middle ground. Few of my questions went unanswered and few things on their end were forgotten which made multiple trips back, but it's small human errors and it was near the end of the day. The 1 star loss for me. Having to go back after paperwork was final and also having to go to another dealership for the second key. The other half is about the truck itself. The outside body was clean, but interior was clean ish and the bed was straight up dirty. Buying used I get that it's not Brand New Car with a bow, but to me, the least could have been the cleaning and taking off any black marker writing on the main windshield. The bed was for sure forgotten, probably because it had the cover. Oh well, little dirt, no dents or dings tho. Overall I would DEFINITELY give DuPratt ford my business again. Thank you so much for being a warm, welcoming team.

    I'm not one to write reviews but wanted to say that Ryan and Tiffany were outstanding. Ryan was very attentive and worked with me to find a Ranger Raptor. The process was smooth. Pricing was reasonable. Pickup and contracting was straight forward and as planned. Loving the new ride and honest, clear communication from the team.

    Here's my beauty. Thank you Ron Dupratt!
    Don J.

    I recently purchased my 2024 Ford Lightning, and Tony made the whole trade in process super easy and enjoyable. Tony gave me a great deal for my 2018 Model X which helped me get my new truck. He's one of those people who clearly loves what he does -- friendly, upbeat, and really knows his stuff. Thank you Ron Dupratt!

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    Mason was very courteous and easy to work with. Answered every question we had and did paperwork quickly.

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    7 months ago

    It was such a pleasant buying experience with Ryan in sales and Tiffany in finance. I would highly recommend buying a car from them.

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    9 months ago

    Experience went well, helpful staff. Would recommend to anyone looking to purchase a new or used vehicle.

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    Page 1 of 9

    Ask the Community - DuPratt Ford Dixon

    Review Highlights - DuPratt Ford Dixon

    When Tow Operator Marcos Pangelinan from Ron DuPratt Ford arrived, the situation immediately felt under control.

    Mentioned in 164 reviews

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    Thrifty Car Sales

    Thrifty Car Sales

    (3 reviews)

    Bought a car 4/3/24 and it was fine for the first 6 days it seemed. Then when I was driving the…read moreengine just cut off. I called and tried to get help and they said just keep it and see if it happens again. It did several times and sometimes wouldn't start back up. Then I brought it back they had it for a week and said they fixed it but the same day I got it back just a few blocks from them it happened again. They said I could bring it back and talk to mechanic. Once again I left my car and they said they would send it out to dealership to get it fixed. 5 days later car hasn't moved. They gave me a loaner car for 7 days and even it had its check engine light come on after a mile of driving. Called to check the status of my car and was told I'd get a call back and got nothing. Stopped back by and no one could help me said if it wasn't fixed by 5/10 I could get a new car but they don't have any on the lot with the price I financed so I'd have to take a lesser car. All I want now is my money back I already invested in the vehicle getting new wipers and replacing a sensor and I'm exhauste. Save time and energy and don't buy here I'm not a disgruntled buyer, this was just officially the worst car buying experience and they are only out to sell lemons and make a profit. They deserve no stars but I couldn't post review with at least one

    never ever buy a car from this place!!!! its been 3 week and i still haven't got my 500 deposit…read moreback. they sold me a car with out even making sure i was approved. 2 weeks later they had to take it back. but were is my money? they wont give managers full names or the owner or a corporate office number. (f. f.f ) this place, think they might have a lot of damaged cars in there lot really soon. im gonna get my money back some way or the other!!!

    Quintero's Auto Sales - www.quinterosautosales.com

    Quintero's Auto Sales

    (18 reviews)

    He only fixed my turbo after I told him he sold me a lemon…read moreand CA has lemon laws, he knew the turbo was bad. He even told me " i tried to show you different cars" ( I still have all our text messages) He also knew I would win in court, i notified him about my check engine light being on within first 24hrs told me he would fix it ( well no duh, you knowingly sold me a lemon, of course you going to pay for it) then he went on vacation. Told me he would fix it when he came back from vacation. I still paid him balance of $900 that he tried to tell me to give to his mechanic but I refused I gave it to him. Plus i paid for my own sticker, put my name wrong on registration and he Registered my car Out of state, was wondering what was going on with my registration. Come to find out this crooked ass "man " reported my car going out of state. Nah, this dude shouldn't be in business he's a crook

    The best preowned car experience I've ever had…read more The end of 2019 was rough for me. My financial's took a tad of a toll and one of the loves of my life(My 2014 GT Mustang) started giving me engine troubles. The plan was always to get a commuter car because we all know the lolMPG of Mustangs. But I never thought this day would come so soon where I would need one. It was this situation that led me to car shopping. Maybe it was because I had beat Need for Speed Heat in a couple days and I was in a racing mode recently but I knew I wanted something a little sporty but also gas efficient. I really wanted something like a Civic since a lot of my friends have told me about their reliability over the years. I'm not gonna bore you with the experience of how I went to a Honda dealership and basically got nowhere. How I went there, test drove a White 2011 Civic and they basically acted like they would work with me and then the minute I mentioned the price I am suddenly like an alien who doesn't belong on this earth. What I will tell you is that Frank with Quintero made the whole process the complete opposite. I felt comfortable with him, he disclosed all the knicks with the car right away and out of all the salesman I interacted with, he was the only one who would negotiate a price with me. I really wanted this car though. It was an LX Sport and it had racing pedals. It was basically everything I was looking forward without totally breaking my wallet. We agreed on a price and ever since I got the car I've been loving driving an automatic again but also saving money on gas each month. So long story short, if you ever are trying to get a used car I highly recommend Quintero Auto Sales if you want a person who is going to actual treat you like a human. After all, isn't that what we all want at the end of the day? You don't have to act fake and nice but at least treat me with respect and don't waste my time if you aren't going to haggle a price from the start. Frank will do everything I just mentioned and more. If I ever need another preowned car in the distant future, I definitely know Quintero will be my first place to look!

    Planet Cars - white SUV car in asphalt parking lot

    Planet Cars

    (34 reviews)

    We purchased a 2020 Prius from Deepak at Planet Cars earlier this year, and I couldn't have…read moreimagined a smoother car-buying experience. I first found their listing online, which stood out as significantly better value than anything else I was seeing -- almost too good to be true. When I called, Deepak explained that because Planet Cars is a small lot with low overhead, they're able to offer very competitive, no-haggle pricing. He was upfront and clear: the car would be sold as listed, no upselling, no hidden fees -- just a fair price. I went to see the car, had it inspected at a local shop, and found it to be in great shape, exactly as described. We completed the deal that same day without stress or pressure. The whole process was easy, transparent, and refreshingly straightforward. The car has been running great, and we couldn't be happier with our purchase. Thanks, Deepak!

    I just purchased a 2020 Prius from Ryan and it was a smooth and easy experience. I was able to set…read moreup an appointment quickly, which meant no need to wait for someone to help me. The car was in fantastic condition and drove smoothly. Ryan made the whole experience easy, which was perfect because I was buying a car for the first time and pretty nervous. Everything was clearly explained to me and now I have a beautiful car for a great price. Highly recommend Planet Cars if you're looking for a used vehicle because their prices are GREAT! The reviews don't lie and they even cleaned the car right up for me before I drove it home. 5/5 - absolutely recommend!

    Vacaville Volkswagen

    Vacaville Volkswagen

    (152 reviews)

    Absolutely Outstanding Service - Honest, Knowledgeable, and Trustworthy…read moreAfter another Volkswagen dealership told me I needed almost $8,000 in repairs that were supposedly not covered under my warranty, I brought my car to Volkswagen of Vacaville for a second opinion--and I am beyond grateful that I did. From the moment they looked at my vehicle, it was clear they actually knew what they were doing. Volkswagen of Vacaville determined that every single issue WAS covered under my warranty. No upselling, no scare tactics, no inflated labor stories--just honesty and competence. Chris, my service advisor, was phenomenal. He communicated clearly, kept me informed every step of the way, and treated me with respect instead of brushing me off. Nick, the foreman mechanic, went above and beyond to thoroughly inspect the car and explain what was actually needed (and what wasn't). I also want to recognize Jennifer, the service manager, who was involved behind the scenes the entire time. Even though she wasn't always front and center, her leadership and advocacy were obvious throughout the process. She ensured everything was handled correctly and professionally, and her involvement truly made a difference. The difference between this dealership and the previous one was night and day. Volkswagen of Vacaville saved me thousands of dollars and a massive amount of stress. If you want a dealership that is ethical, knowledgeable, and truly advocates for their customers, this is the place. I cannot express enough gratitude to Chris, Nick, Jennifer, and the entire team. They have earned my trust--and my business--for life. Highly, highly recommend.

    The VW of Vacaville Ca has the most unprofessional maintenance department I have ever experienced…read more As we all know it starts and stops with the service manager. Took my SUV into them for a warranty AC problems which was never fixed and when I followed up they had nothing but excuses. This is without a doubt the most useless department and individuals I have encountered. If I could rate them less than one star I would. You have been warned. I have attached information to contact VW with problem you encounter. Not sure it will help but the complaint will be documented in there data base. NOTE: To file a complaint call Volkswagen Customer CARE at 1-800-822-8987 (Monday-Friday, 8:00 a.m. to 7:00 p.m. EST), use their online VW Contact Support, or mail corporate headquarters at 3800 Hamlin Road, Auburn Hills, MI 48326.

    BuySide Auto - 2018 Audi S4

    BuySide Auto

    (226 reviews)

    SoMa

    The best car buying experience I have ever had by far! Entire process from initial contact to…read morereceiving my car was frictionless and effortless. Excellent communication, service, and timely replies. I received a significant discount on the OTD price, even when including the BuySide Auto fee. On top of that, I NEVER had to step into a dealership, talk to a salesperson directly, spend hours playing the "let me ask my manager" game, or have to talk to a Finance manager and repeatedly say NO to unnecessary options. All communication was easily done through email and text, although phone and in-person contact was also available. Process starts with completing a convenient online request. From there, Kim contacted me to fully understand my wishlist, range of optional requirements, and any non-negotiables. After reaching out to their dealer network, within a day she provided a list of potential matches with estimated OTD prices, which included some in SoCal available for transfer to the Bay Area and cars still in production with estimated availability dates. I had a lot of questions and some requests and Kim was very responsive and instrumental in relaying them to the dealer and advocating for me. Even my request to remove all dealer installed options was negotiated by Kim and granted by the dealer with no hassle on my end. I paid the BuySide Auto fee to reserve the car for purchase and when the car was available I opted to pickup at their office in SF. Home delivery to SF is also currently no charge, while delivery outside of the city is available with a modest fee. Upon first contact, I asked if weekend pickup or delivery was available, since their normal hours are on weekdays. Kim made note of it and remembered my preference even after the sale was completed. Chris was able to make himself available for Saturday pickup! We took a walk around the car took a look inside. We spent no more than 10 minutes reviewing and signing paperwork, received my keys, and I was off with my brand new car! Both Kim and Chris were great to work with and I have no hesitation in working with them again for future car purchases.

    BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

    DuPratt Ford Dixon - car_dealers - Updated September 2026

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