Walking in they have a small waiting area and although there are 4 chairs, that's not enough. I…read morewent on Friday and it was pretty busy and they were behind cuz it was about a good 15-20 min wait. Front desk lady was real nice checking me in (but seemed confused about the whole yelp thing and read my email for a little while, as well as scheduling didn't seem to be all familiar with the yelp situation either which made making an appt super confusing since first time guests get the same free service they were offering for the yelp drawing- so it ended with a 'well first time guest get it free so it's the same thing' ) Once you walk back the hall way (in clackamas location) was super cool! It looked kinda castle like. The room it's self was rather small, not that a ton of room is needed but it did feel a little crowded. The walls and ceiling seemed a little outdated, but that honestly has nothing to do with the services itself, just not appealing to the eye, however they did tell me they are open every single day and just haven't had time to update. My technician, Alicia, was so amazing! Really nice, sweet, and explained everything to me. What she will do, how she will do it, why she was using certain things and so on. So this place uses a special European comfort wax, which is a gorgeous deep amethyst color and apparently is made specifically for this waxing company. It's a certain mix that supposed to make the wax more 'comfortable' . I figured it was just a hype but I was actually really surprised! It's a hard wax, which means no strips, it drys on your skin and hardens up to be ripped off. I've used many types of waxes and I felt like this wax was very.. fluffy?? Silky? Airy? I'm not sure how to describe it, but like you didn't really notice it going on. It seemed pretty flexible too so it didn't snap or break when being taken off. I would have enjoyed having a side my side comparison with another wax to see if what I thought in my head was real. Before waxing took place they wipe you down with an oil to keep the wax from sticking to your skin. Then after wipe you down with an oil to get any residue off and also an anti ingrown hair wipe. After a full 24 hours I was really surprised at how well the area looked. It wasn't irritated or sensitive. It all was totally normal. They offer deals too which I've never seen a wax place do- anything from buy X get Y free to unlimited waxing for the year, all discounted. I really enjoyed the experience and would love to try some more waxing. Update: Ive had plenty of waxes before and the grow out of always less than fun, especially near intimate areas. Grow back had been pretty similar as other places, BUT the months to follow have shown a real difference. Im not sure how to really explain it if you havent experienced it before. Ill just say results have been more than expected and better than other places i have been to (and a noticeably less amount of hair back)

I'm leaving a two-star review because, although the place itself is friendly and clean, my actual…read moreservice and overall experience were very disappointing. I'm rating the service I received, not the environment. The person who waxed me was kind, and the company's website says she has four years of experience. However, as someone who has been getting waxed regularly for over a year (about twice a month), I was honestly shocked by the quality of the service. During my appointment, the same area was waxed multiple times--far more than it should have been--which left my skin irritated. I chose not to point out the areas that were missed after the appointment because the same spots had already been waxed repeatedly and I didn't want to risk even more irritation. I checked out, said the service was okay, paid the usual $40, and left. When I got home, I had to tweeze about 16 hairs from my upper lip myself and heavily moisturize my skin to calm the irritation and redness. While the staff was kind and the space was clean, the quality of the work was extremely disappointing and far below what I expected from a professional service.

Hellen is an AMAZING lash artist! She goes above and beyond my expectations every time! And going…read moreto see her is like going to hang out with a friend! I've been getting lash extensions for a few years now and she is by far the most gentle, sometimes I can even fall asleep while she does my lashes! I have semi-sensitive skin but her products are amazing and I have no reactions whatsoever. And to top it all off, her space is so cozy, cute and more importantly it's very clean. If you're looking for a lash artist in the Portland area, I definitely recommend going to see Hellen -- you will not be disappointed! She's also on Instagram @soextralash , definitely go check her out!

I never have wanted to get lash extensions because I have really nice natural lashes. But I had…read moreseen Hellen's work and talked with her a few times and decided to give them a try. The amount of detail and willingness to make them PERFECT, is so extra!! I mean, not only am I SOO in love with my lashes, but the retention is amazing. I am a busy working momma, and to be able to wake up with amazing, beautiful lashes everyday-gah, there is nothing better! Hellen is so talented and she truly loves what she does! She researches, asking lots of questions and makes sure she will give you EXTRA perfect lashes. I follow her on IG and she's always keeping up on education. I can't say enough good thing! Stop reading this and call her

I've been going to Urban Colorz for 5 years or so. Casie is my gal and I've had almost ALL of the…read morethings over the years. Short hair, long hair, dark hair, bleached hair, foiled hair, balayaged hair, a few different types of extensions (Hairdreams and the ones with the little beads) and I've ALWAYS left the salon feeling beautiful. I've been to many salons in my life and had many stylists do my hair and without a doubt, Casie is my favorite. She does what I ask her to do. She doesn't tell me it's not possible, she doesn't say she doesn't want to do_____ because she doesn't think I will like it, she bleached my hair when I want it bleached, she dyed my hair brown when I wanted to be a brunette. She's awesome and I would recommend her to anyone, for anything.

Had a massage appointment with Taj (I think that's his name). I walked in and was greeted, very…read morenice salon. The room I was in was very clean and comfortable. My therapist was so good! I've had lots of massages and this one was incredible! Very good technique. I will be back!

I first went to Olena Spa and Laser about 9-10 years ago for bikini line laser hair removal, and…read moreI've been thrilled with the results ever since. Recently, I decided to start treatments on my full legs and underarms, and it has honestly made my life so much easier. Before, I felt like I had to shave every single morning if I wanted to wear a skirt. Now, getting ready is so much less stressful, and the results look so much nicer. Even right after shaving, I used to see little dark dots from the hair follicles under my skin, but now the look is smooth and clean. I purchased a package of 6 treatments and am going in for my 5th today. I've noticed visible improvement after each session, and I couldn't be happier with the progress. On top of that, Gordon makes the whole experience enjoyable, such a kind and easy person to be around. I highly recommend Olena Spa and Laser to anyone considering laser hair removal. The results have been life-changing for me!

Awesome little place to get laser treatments. Gordon is so kind, professional, and respectful. He…read moremakes you feel comfortable through the process and is so knowledgeable in his work. I have done 2 full Brazilian treatment packages and 1 underarm package and am SO pleased with the results. I will absolutely be coming back for more in the future and HIGHLY recommend to anyone looking for laser!

I had my brows and lashes done, as well as a facial. I fell asleep, it was that comfortable! I woke…read moreup and looked beautiful, thanks to Amy!

May was amazing. Very attentive and knowledgeable. I've never had the scalp treatment/massage…read morebefore but I will definitely be back. This was the best experience I've had in a long time. The before and after pictures were so helpful. I didn't get a before but here's my after.

Crystal is wonderful! She had easy scheduling, very thoughtful, and has great communication with…read moreher clients.

Crystal was amazing! I have done sugaring one other time, and the experience was painful and not…read morefun... But with Crystal, the 30 min felt not rushed, a little less painful (because obviously hair removal is not a pain free experience), and she was making sure I was ok doing small parts at a time. She is a great converser, and I would definitely recommend to anyone! I have already booked my return appt for next month! thank you for a great experience

I cannot recommend All About Hair in Happy Valley highly enough! From the moment you walk through…read morethe door, you are welcomed into a warm, friendly, and professional environment. The entire team is dedicated to helping clients look and feel their very best. What truly sets All About Hair apart is their commitment to excellence in every aspect of hair care. Whether you're looking for expert color, highlights, gray coverage, precision cuts, styling, conditioning treatments, or a complete transformation, the stylists are incredibly knowledgeable, talented, and attentive to detail. They take the time to listen to your goals and ensure you leave feeling confident and beautiful. The quality of service is consistently outstanding. The staff stays current with the latest techniques and trends while focusing on maintaining the health and integrity of your hair. I especially appreciate that they offer honest recommendations and genuinely care about what is best for each client. Beyond the exceptional hair services, the atmosphere is welcoming, relaxing, and enjoyable. Every visit feels like spending time with friends who happen to be experts at what they do. The professionalism, kindness, and personal attention make each appointment a wonderful experience. Over the years, I have received countless compliments on my hair, and much of the credit goes to the talented team at All About Hair. Finding a salon you can trust completely is rare, and I am grateful to have found one that consistently exceeds my expectations. If you are looking for a salon in Happy Valley that combines exceptional talent, outstanding customer service, and a genuine passion for helping people look and feel their best, I wholeheartedly recommend All About Hair. They are simply the best!

Great service! Appointment recommended, since their stylist's are independent contractors so they…read moreall have their own schedule. You would be able to get in just about anytime!

The girls who did our services were awesome. All of the students seemed to be working hard and…read moredoing well! We were happy with that. On the other hand the people running the place were super unprofessional and unfriendly. The person at the front desk was frantic that our appointment times were messed up. I even called the day before to confirm and when I arrived it still wasn't right. I wasn't even upset and she totally got flustered and made me feel a bit uncomfortable. The instructor on the floor was rude, unfriendly and spoke rudely to the others working with him, both the people working seemed to be snapping at eachother. Weird vibe, I was definitely not comfortable. I also witnessed 2 other "situations" with other customers while I sat and waited. I the students were great, services were quite pleasant but everything else, not so much!

It's sad. I've been a Phagan's customer for more than 30 years but I can no longer recommend it…read more Not after being talked to like a naughty child, my follow-up voice mail ignored, and my attempt to speak on the phone several days later met with a 20 minute hold and then disconnect after being "transferred" to the office. When I tried one last time (I only wanted the original caller's name) and explained the situation and my frustration to the desk person, she was disinterested. The services are good enough but apparently the school does not teach its students on the floor how to deal with customers or topics of conversation that make them uncomfortable. This will not serve them well if they become employed in their industry of choice since hair salons are famous for saucy gossip, complaints about husbands, and all manner of confidential topics. I have worked as a writer on sexuality topics and the adult entertainment industry for some time. In fact, I learned about the school from a now retired instructor who interviewed me on their cable show back in the 1990s. I have never had a problem with a student or staff member... until last Friday when it would appear that a young woman expected me to read her mind. Had I known she was "freaked out" (the caller's words), I would have apologized and changed the subject or just been quiet. I wasn't given any of those courtesies. In fact, when I tried to find out who had called me that following Monday, my voice mail was ignored and my follow-up phone call (Thursday) placed on hold until the system disconnected after 20 minutes. Given this policy of unprofessionalism and refusal to provide basic information, I simply can not recommend it. There's no knowing what will trigger someone ill-prepared to self-advocate, no path toward extending an apology, and no accountability on the part of the staff. This is not how I hoped my long history with Phagan's to end, but here we are... and here is my revocation of recommendation. Fortunately, Portland has several alternatives. Prior to Phagan's, I was a customer of Beau Monde (longest running beauty school in the city) and may well return there. Portland also has Aveda Institute, Portland Beauty Academy, and Summit Salon. I'm sure there are others.