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    Happy Paws Grooming

    3.0 (2 reviews)
    Closed 9:00 am - 6:00 pm

    Happy Paws Grooming Photos

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    4 years ago

    Helpful 2
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    11 months ago

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    Cookie & Friends - Mocci with our dog care specialist Jeniffer!

    Cookie & Friends

    (38 reviews)

    They are closed. Very sad. The owner was always sweet and accommodating. He even bathed my beagle…read moreonce.

    I've been to cookies & friends on a few occasions and each time I've had a different issue. Against…read moremy better judgement, I booked a reservation here again. It's the close at grooming place near me and they already have my dogs information so I figured one more time can't hurt. Unfortunately all it takes is one time to do damage. I took my dog in for grooming earlier this week and she was eagerly trying to get away (I should've read that as a sign too). The dogs from the daycare were barking at her from behind their pen (they're apparently kept separate from the grooming business). The groomer took my dog to one of the rooms in the back and told me To come back in about an hour. Am hour later I get a call to come back. I see that my dog's behind is closely shaven down. She looks almost bald on her butt. They said it was matted apparently. OK- I let that one go. It wasn't the best look but it grows out. Then when I got home, I noticed my dog was tracking something red. I thought maybe she had stepped on something, maybe a berry? No, it was blood! This was after I had taken her for a walk outside for 30 minutes too. That means she was bleeding all that time! I immediately called Cookies and Friends to report this. As you can see in the picture, it's clearly bleeding from the nail. They cut her nails down to the bone. Way too short. The woman told me to bring her in to put some lotion on it. She first tried to say that it wasn't caused by then and it must've been something outside. I sent her the picture of her paw and asked for a partial refund due to the poor care they took. She got very nervous and said she can't do that. She said "whatever. No, bye". Is that the way you talk to a client? Especially when you're in the wrong? Never again. I will be taking my business elsewhere.

    Happy Paws Grooming - groomer - Updated June 2026

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