Phil is magician, called him up again as a return customer, totally saved my sofa last time!…read moreCustomer for life.... Check out his work OUTSTANDING!!!! This time my Goldendoodle destroyed my arm rest..."poof" Brand new!!! Highly recommend! Book fast he is in high demand! Fixing professionally, fast, friendly, and clean...

Our leather sofa recliner was faulty and wasn't reclining smoothy. It also had a crack in the…read moreleather seating area. I called Leather Pro Hawaii based on all the great reviews I saw, on Yelp, and I quickly got a reply back from Phil. I made an appointment for Phil to come to our home and do the repair. I am so glad we called Leather Pro Hawaii!! Phil was very professional, worked quickly, and we were very happy with the work he did. We only like leather furniture and Phil has made us a customer for life. We highly recommend Leather Pro Hawaii and Phil for all your leather cleaning and repair needs. Thank you so much!

Pono the leather doctor came to repair and reupholster our 6 dining room chairs. The bottoms of…read moreone chair had broken. It was an old set over 50 years old and my moms. It has sentimental value , so i decided to reupholster all 6 chairs. Pono couldn't match the fabric but searched and found something that was very close. He came and repaired all six chairs at a very reasonable price. We had a little bit of communication difficulty in the beginning, but that was speedily resolved. I am so glad that he took the job as others refused to come to our house to pick up the chairs....we would have had to drop them off at their repair shop. The chairs came out beautifully and I am happy with the job, well done.

We've had our futon sofa for over 20 years. It's comfortable and had a lot nice features. On New…read moreYears Day, the frame cracked right at the join. Unfortunately, the company it was purchased from was no longer in business. I didn't know who to call so I decided to check Yelp by inputting "futon sofa frame repair" and clicked on get estimates. To my surprise I got 5 responses all saying that my frame was repairable which made me quite happy. All had different suggestions based on the pictures I posted in my request. I selected The Leather Doctor Hawai'i because not only could he fix the frame but he could also fix our dining room chairs. He even had connection for getting the backing of our sofa cover and pillows replaced. I definitely made the right choice. A couple days later Pono came to the house to look at the "damage". He said it was definitely repairable. He would glue the original piece together, add a bracket behind it AND put in another "leg" for added support matching the color to the original as much as he could. Looking at our dining chairs he said just the webbing needed replacement as the set was also over 20 years old. The covers were fine. I was very pleased with his honesty as my husband and I thought we needed new cushions, etc. He left saying Thea, his assistant, would be sending me an estimate. The estimate came a few hours later. The best thing about all of this was that we didn't need to scramble to try to rent a truck to bring the items to him as neither we nor our friends own one. Everything would be completed on site. That was definitely a PLUS! Once I agreed to his estimate, Thea called for scheduling. Pono arrived promptly. Very courteous, friendly and respectful. He explained each step he worked. I was impressed that he notched the wood so that the board could easily rest in. It was centered and the tops of both boards matched. It looked like it was meant to be there. While the leg paint dried, Pono worked on our cushions. Again explanations were given as he replaced the webbings. The chairs now are comfortable to sit on and we no longer feel like we're "sinking." My family and I couldn't be happier with the results of his 5 hours of work. When the work was completed Pono cleaned after himself and took our sofa and pillow covers for repairing. Thank you, Pono. You are a gem!!!

I came to get my backpack repaired two days ago, and the repair job on it was amazing in quality. I…read morelove using my bag for studying and traveling. And so it has a lot of meaning for me :). The cost of repair was very reasonable , and there is a sign that makes it very clear that payment is done before the repair. So everything is transparent, and the servicing was top quality :) Thank you so much for taking great care of my backpack :))

I took 3 pairs of my favorite work shoes to Joe Pacific on a Saturday. All 3 needed heel…read morereplacement; 2 needed insole replacement. The man at the front was friendly and agreed that I could pick them up the following Saturday. I paid $105 for all three. He gave me a pick up tag. I went to pick up the following Saturday. The same man greeted me and asked me to describe the pairs and what I wanted done. The pick up tag was no help. He couldn't find my shoes, so he asked me to come in the back to look for them. There was another man in the back as well, working on shoes. There were shoes strewn on shelves in different areas and there didn't seem to be a systematic way they were organized. We found one of my pairs tossed on a shelf. The other two looked to be tossed in a box with other black shoes needing work. None were started on. I wasn't angry; just a bit surprised at the disorganization and the way shoes appeared tossed around in the back. Both men said the 3 pairs would likely be done by Thursday. I said I would come back the following Saturday. I went back the following Saturday and the same thing happened; he asked me to describe the shoes, couldn't find them, asked me to go in the back to look. The other man was also in the back working again. My 3 shoes were in different areas. One was on what he called the "finished" shelf but wasn't finished because the heels weren't replaced; one had the insole done and heels replaced but heels needed to be grinded down to the proper shape (which he did in a few minutes and gave to me finished); the last one wasn't started yet. Again, I wasn't angry because these 2 older men were very nice. The man who was working in back asked if I wanted to come back or wait 15 minutes for the one that was half done and needed heels. I said I'd come back. It was 11:45. The sign on the door says they close at 1:00. The man from the counter said they close at 2:00 but 1:30 would be a good time to come back. I said ok. I came back at 1:30 and the shop was dark; the door was locked. I called and there was no voicemail. I was annoyed. I called on the third Saturday (3 weeks since I dropped off and paid). The man who answered was the man in back. He asked what shoes did I have; he couldn't find the shoes at first and said I'd have to come down. I said I was the lady who came the last 2 Saturdays. He found them and I picked them up. The heel replacement was fine. However, I expected that the insoles would have been replaced, not the new ones glued over the old worn out ones. Is that normal? And they weren't glued on well; there was space and I could gently peel the layers back. I used Shoe Goo and glued them myself. I won't be back to Joe Pacific even if those guys were nice.

I had a pair of heels from Aldo that I loved but the heels were messed up!…read more Instead of dumping them I found this Kapālama shoe repair and so glad I did! It cost $20 to replace the heel. Which is a deal instead of throwing the pair out. They turned out great and were ready quickly. Definitely recommend.

This place is pretty cool...but, it is never open when I need them to be available. LoL! I once…read moregot one of my dress shoes repaired here and he did a decent job. I recently bought some laces for another casual wear type of shoe and got some good advice too, "Just get some new shoes instead. It's not worth it for me to repair it the way that you would want." Point taken. I guess he's into other things besides shoe repair.

Well known pillar and n the community owns this shop! Super low prices, especially on high-quality…read moreand high quantity items!

Her English language skills are poor; difficult to describe work needed on phone…read more She insists that I bring the boat to her shop, which is too small to maneuver my 26'7" Glacier Bay into.

These guys are absolutely awesome. I went in just to buy a strip of leather to make a loop on my…read morecane and they had me wait a few minutes and then put this awesome loop in installed it on my key with little gold tax I guess. All for $20 which I thought was more than fair. Work was awesome. SERVICE was great price was fair. And I highly recommend them. Just need to support our local business folks.

I have been taking my shoes here since 2013. adding rubber dress shoes to make them more…read morecomfortable + added grip, resole Birkenstocks, to full new heels and resoles she provides all cobbler services . Prices are great turn around is quick always have been very happy with the work. One pair of loafers i don't wear often still have the added rubber 10years later her work will last!

My original go to spot to have the zipper fixed on my knapsack would have been Joe Pacific, since…read moreit's down the street from where I live, but they closed a couple of years ago! Then I discovered McCully Shoe & Luggage, thanks to Yelp and a friend's recommendation. Easy to get to. Took the #6 and got off at McCully and walked down towards Kapiolani Blvd. Brought back memories from when I used to live on Date Street back in the 1980's & 90's. Nothing much has changed, which felt kind of warm & fuzzy. Walked into the shop and Richard Pae, owner and operator of this long established neighborhood business greeted me and asked me what I needed done. I showed him my knapsack's zipper that had come apart. He looked over the zipper & couldn't find any broken "teeth" so he was baffled how the the zipper mechanism had come apart. He had me wait for a few minutes while he helped another customer, then got to work on my bag, which he fixed in no time flat. Thank you so much , Richard. Your talents will always be in demand.

There aren't much places on Oahu where you can fix luggage wheels but luckily i found this place!…read more Read some reviews. Some were negative, specifically towards the owner of the shop and some were great (in regards to his quality of work). I brought my big suitcase here after the wheels fell apart. The owner checked it out and said that he could replace all 4 for 80$. After the replacement, the suitcase rolled better than when I first bought it! The only gripe would be the price because you can buy a set of 4 basic luggage tires really cheap. But I guess it's the labor that added up. I'm glad I got it fixed though. Check em out if you're needing to replace broken luggage tires!

My eye has been on this place for a few years and I have often visited whenever I was in town…read more Their selection of stationaries, incents, to clocks, and travel items were amazing. All curated for those with an eye of minimalism and simplicity. The prices here are fair as I feel that the quality really exceeds the average patron. I purchased a water bottle that has traversed the United States with me and has done well. A few incenses that smelled amazing and a few other items. The guy at the cash register was super friendly too. We had a small talk about mid century modern vibes and it was great to speak to someone that had a real good sense of the vibe I was trying to aim for.

Great help and fantastic goods! I got all my travelers notebook supplies there. Cool stuffread more