Our washer broke and it was going to take a few weeks to get our new one so we needed a reliable…read morefluff and fold service. No local laundromat provided this service so we needed to find a pick up and drop off service. OC mobile came through! The pick up was quick, turnaround was fast, and the laundry was impeccable! Better than when we'd wash at home lol we liked it so much, we did a few rounds before our machine came in. Now we use them for bulky items, like our king comforter. Great business great service! Definitely recommend.

I really hate doing laundry and OC Mobile Laundry took such a huge load off of my to-do list. I…read moretried their services for the first time this week; I took advantage of their free pickup/delivery (please tip the staff!! they are amazing!) and set a laundry bag of dirty clothes out per my pickup schedule through the site. I had my clothes back, beautifully folded and neatly placed in plastic bags that were contained in my laundry bag the next day. Totally going to use this service more regularly especially since booking is easy. Thank you!

While the signage is still above the store the windows are blacked out and the doors are locked…read more There is a sign that says that location has closed. There is a phone number on the door and when I called it there is someone who will pick up your laundry at deliver it back to you. He was very nice and did a great job at an affordable price. Sounds like I missed out on Jack and Lupe - they sound great.

Terrible experience. Will not be returning…read more I came into Crowne Cleaners in Fountain Valley with a large bag of clean, press-only blouses. I had stopped in the previous week to confirm pricing and availability -- $4 per blouse, which is fair and appreciated. Unfortunately, everything else about the visit was awful. The owner seemed immediately overwhelmed and almost irritated when I told him the items were press only. He dumped my clean blouses onto a visibly dirty counter and began hastily counting them and stuffing them into the blue bags they use for dirty laundry. When I very politely asked if those bags were typically used for soiled clothing, he became defensive and borderline hostile. Rather than simply using the clean bag I brought, or even placing them on a clean surface, he insisted he couldn't "change his process." To make matters worse, one of my shirts fell into the trash can next to the counter while he was sorting. He didn't notice -- I had to point it out. He fished it out without a word and shoved it into the same blue bag. No apology. No acknowledgment. Bottom line: They may be fine for actual dirty laundry, but if you value cleanliness and basic professionalism for press-only items, look elsewhere. I had been hoping to find a new go-to cleaner after mine retired following 20+ years -- but this isn't it.

I have had some items that I did not have full expectations to have fully cleaned, due to old or…read moredeep stains. From hats to shoes and everything else in between. They were able to completely clean those items, I was very impressed with the results. This is a family run business and they treat their customers like family. Love this place!

Came here with 6 hours before a flight to fix a mystery stain left by a tailor and they saved my…read morebutt! I called in a complete panic and was told to bring in my dress. They got the stain out and it was done in less than 4 hours! My new go to dry cleaner.

Been going here for a long time since I was a kid. Came today to find out that they do not take…read morequarters when I just wanted a quick dry since my dryer broke. Forced to get a card, minimum $10 for a laundry card paying with debit. Probably can do less if using cash but didn't have small bills. Love the big washes but wish the option for coins was still there. Probably an effort to have a more hands off approach for the owners not to get revenue from the machines everyday.

Been coming here for a few weeks now and WOW ! Compared to two years ago when I made my original…read morereview this place has really upgraded ! My husband and I come once weekly and it's always soooo clean ! (We go at 5 am so I'm not sure if it's the same in the afternoon). You do have to use a card to load money to use the machines but it's very easy and you get a few bonuses for loading a certain amount of money. My only complaint is I wish they opened at 4 on the weekends but other than that this place is GREAT !

Gavin went above and beyond with his customer service. I accidentally used too much detergent, and…read moremy clothes were full of soap. Without hesitation, he kindly offered to re-rinsed everything for me in the back at no charge. He even offered to clean up the overflowing soap mess, even though it was my mistake. His kindness, patience, and willingness to help turned a stressful situation into a positive experience. . Thank you again--I truly appreciate your help, and I'll definitely be coming back!

Overall, Lucy's Laundromat is a solid spot to get laundry done, and I'd definitely come back. It's…read moreconvenient, has a good selection of machines, and I can see why it gets so busy. That being said, I came on a packed Sunday morning and quite a few of the machines were out of service, which made things difficult with the amount of people there. The space also feels pretty tight when it's this busy, and I didn't see anyone actively cleaning or keeping up with the facility despite the heavy traffic. One thing I did want to mention: one of the largest machines directly in front of the entrance had a very strong urine smell when I opened it. Obviously, I understand something like that could be completely outside of the laundromat's control and could have been caused by a customer, but I figured it was worth mentioning so management is aware and can hopefully have it checked and sanitized. I also understand Sunday morning is probably one of their busiest times, so I can give them some grace. If more of the machines were consistently working and there was a little more attention to cleaning during peak hours, this could easily be a 5-star spot. Despite those issues, I still had an overall decent experience and would definitely come back.

Sam and Alicia took incredible care with dry cleaning and preserving my wedding dress. They are…read moreboth such wonderful people and Sam went above and beyond communicating with me on how the cleaning process was progressing--sent me a video over text to show me how the dress looked after its first pass. My dress was made entirely of embroidered and sequined lace and 5 layers of tulle with a satin underskirt. The bodice was boned and cups were molded, and neckline was crafted with illusion lace embroidered with custom sequined flowers. The train and the veil were both cathedral length, made of the same embroidered lace material. This is typically one of the most delicate and complicated wedding dresses to clean and preserve, and I am absolutely thrilled with the level of service and care that Key Cleaners provided. My husband and I called several other dry cleaners in the south OC area before we decided to take it here. Sam and his team did a phenomenal job preserving my dress and veil and treated us like we were old family friends. We will definitely be making a special trip from Irvine to come back here for other dry cleaning needs Pricing and attention to detail cannot be beat! Thank you so much Sam, I couldn't be happier with how my wedding dress turned out

First-time visit and very disappointed. I went to this…read morebusiness for the first time and was shocked to see the owner willingly giving a $10 discount to a woman who came in dressed very provocatively. At the same time, I received no discount despite spending well over $100, and the service was noticeably poor. For a place with such high Yelp ratings and "family business," this was extremely disappointing. Definitely not returning.

They sold me on paying $40 for a card that they said was worth $160 in dry cleaning but later did…read morenot honor it. I called a couple of times. The first time they said they would correct the bill and the second time they said their manager would call me because the card had expired even though it says it does not expire right on it. It was definitely a bait and switch situation and their prices are quite high. Terrible value without the discounted card.

I've had to give up on this place. This whole shopping center is constantly jammed up with vehicles…read morein red zones, making driving through it a pain in the ass. I liked to support this business, but the guy is one of those who thinks the red zone is a loading zone. If you'll note in my photo, there are empty spaces just across from the business he could use for loading, but he's too lazy to walk a few extra steps. I'm done with this place, and honestly, the vast majority of this shopping center since the folks who run it do nothing to enforce the parking in the red zones. I'll be posting more of these businesses that violate the parking restrictions soon.

Came in with one of my favorite fancy dresses - mentioned that the hem was unraveling and I was…read moregoing to take care of that after this. I came back a little before my estimated time for pick up and the lady in the front told me she was about to fix my hem as well! She was such a kind person! I didn't know they did alterations as well!! A pleasant surprise. I will be back!!

On 12/23/2024 I dropped off 11 suit jackets and 6 shirts at the cleaners. When returned to me, one…read moreof the jackets (which was put in plastic like the others) had a tear or some sort of damage on the sleeve which had been sewn shut from the outside. In addition, the tag was torn, and the jacket was not cleaned and full of wrinkles. The damaged sleeve makes the garment unusable, the rest I don't care about but goes further to show what happened to my item. I asked the worker about it and she said there's no way it happened here. I asked to speak to a manager, she said he'd be here the next morning. I came back. Manager said no way it happened here, offered no resolution. The jacket was 350$ plus alterations making it about 450$ that the business cost me. I wish I had looked up this place prior to bringing them my business as clearly the workers here have damaged other people's items as well

Last wash is at 8:00pm someone left their clothes in all washers got here at 6:30pm 15-20 minutes…read morelater no one has came back to take out their clothes. Asked the lady who was cleaning if I can put their clothes in the cart she said no because it's " The owners who own the place are a certain way and they are very picky about certain things". I told her they've taken my clothes out before when I wasn't back within 5 minutes after the cycle finished washing and she started talking about me to other people washing I used to come to this place because of the previous owners. But Washers leak most of the time, the dryers dont dry well and the change machines dont work half of the time. Texted the number that's on the wall they seen my message and no reply. How am I supposed to wash here if not available? Am I supposed to wait 30 minutes for someone to come take their clothes out? She kept telling me i can use the smaller washers saying they were the same thing i told her they weren't. Why would i use 6 small washers when i just need 3 medium size washers. I was patient and waited while i seperated my clothes but no one came. Took my stuff and left due to The lady who was cleaning started talking about me to other people drying clothes letting them know I was going to take someone's clothes out. When I never demanded i asked politely without touching those dryers since its been 15 minutes and no one has been back to take their stuff out if i can put it in the cart i never touched their clothes but made it seem i did to the other people drying. Pervious owners and previous cleaning lady were nice unlike this lady working here. Dryers never work half of the time.

The cleaning lady at night, always staring at customer instead of focusing on cleaning. it makes us…read morefeel very uncomfortable and invaded.

Wanted a slit to my dress, said it would be ready by Wednesday the following week. Went on Friday…read moreto pick it up and said it was not ready. Kept my cool down and picked it up the next day, Saturday and no one was there. I needed the dress that Saturday and was upset the whole day knowing I didn't had the dress I wanted. Until this day I still don't have my dress.

Woke up on Monday to be notified that I had a interview at 230 PM. Called them at 1030 AM and by…read more1230 my order was taken care of!