Great food, and vibe, best chicken sandwich in Western New York and the Chicken Wings are Buffalo's…read morebest kept secret. Nightly entertainment, D.J. Open Mike Night, Private Room available for parties, gatherings, very much customers come first. Watch for the future opening of Sonny's on Allen Street, between Franklin and North Pearl Streets under same ownership as Allen Street Hardware with great food offerings, breakfast, lunch and dinner.

5-stars for great service, cleanliness, and atmosphere…read more Came here for drinks and to watch a show by Buffalo Improv House. The show was in the back room which was brightly lit, laid out with about 20 lightweight wooden fold-up chairs but no tables (so ok to hold a drink in your hand but you wouldn't be able to eat a meal back here). There was a physical bar in the room but no drinks or staff. There's also a unisex restroom in here. The rest of the bar is low lighting, but clean and had a few tables in addition to the bar seating to enjoy a meal. Service was great and they had a handful of good beers on tap.

I know. What's a girl like me doing in a place like this you ask. Since I'm not the handiest girl…read morearound you don't often find me in a hardware store. However I have found myself here twice in the past week. The first time was to try to find pruners that can be used standing. While we were not able to find those, sadly, the owner (I think) and his employee went out of their way to see how they could help me. Then, a few days later, I find myself on a mission to find a certain kind of plant food. I had already checked at Home Depot while buying bird seed, but they had not had it come in for over a year and were not sure when it was coming in. I called Walmart, Loews, and two garden stores in the area too. They did not have any in stock either. On a whim I stopped in here again, asked the employee if they had it, he took me to the aisle and there it was!! I scooped up the two boxes they had. This store looks small from the outside, but it is quite large once inside. It is next to and connected to the Schuele Paint Store, more or else on the corner of Summer and Main. Rather than travel to the suburbs, I will go here first now, they are helpful, pleasant, local and easy to get to.

This is probably the smallest Ace in the area. Room to move is limited and the aisles are narrow…read more It is my place to go to when I need a little advice for my handy work. The people are friendly and know what they are talking about. Their expertise is great.

Can't say enough good things about this place…read more Knowledgeable, friendly, and attentive staff offering good selection and great service at a local, non-behemoth hardware joint. Places like these - rather than just defaulting to the giant home supply chains that thrived during pandemic-related shutdowns - are worth patronizing. "Search your feelings. You know it to be true." - Darth Vader

Recently discovered this business and I am very glad I did…read more This year, I needed help getting 2 very specific items for my wife for Christmas. Due to the pandemic, I did everything over the internet. The gentleman I dealt with was only concerned with helping me get exactly what I wanted. With incredible patience he provided me with specific information, checked inventories and made suggestions. After I made my final decisions, he explained all of the options available for assembly and delivery. The day after I made my decisions I physically went into the the store to pay for my selections. All of the paperwork needed was prepared and waiting at the front desk. This entire process was fast, easy and a perfect example of stellar customer service. I will definitely be going back here many, many times.

Always have what I'm looking for. I especially like the personalized help you receive when you…read moreenter the store. Someone is always willing to help you .

This is my go to first stop whenever I'm looking for something while working on things around the…read morehouse. I live close to this location and it's so convenient being located next to Wegmans. The service here is always willing to help or answer any questions they can if you're looking for something in particular or need advice on a project. They have a good selection of things. Sometimes I still need to go to a bigger store like Lowes afterwards but they have the basics here for the most part. This is that small hometown feel of a hardware store that I'm used to and I love the local feel of this place.

I had to stop for some bubble wrap I was in the main aisle looking up at the signs to see what…read moreaisle I needed looking confused when a helper told me number 38! Well I saw 42,43 so I looked around and in-between some of the aisles was 38 and I found what I needed and more. The self checkout was fast and even saw a old co worker working at that area was fast and easy I call that a win win

I had a fantastic experience thanks to one of your outstanding employees. Elsie was incredibly…read morehelpful, knowledgeable, and friendly. They went above and beyond to assist me, taking the time to answer all my questions and guide me to exactly what I needed. Their professionalism and positive attitude made a stressful shopping trip much easier. It's rare to find someone so dedicated to great customer service, and I truly appreciate the help. Home Depot is lucky to have them on the team--I'll definitely be returning because of this experience. Thank you

Super service people and knowledgeable of products. Staff helped me fix my mom's walker and came…read moreout to the car to fix it. Great place to stop!

Great neighborhood spot. Lots of unusual old time hardware needs can be found here... V belts,…read moreindividual bolts and screws etc. staff is very knowledgeable about what they have.

Doing some home improvements and nice to be able to run into Value vs the bigger stores (Home Depot…read moreand Lowes) . The staff is always friendly and so helpful, especially when your not totally sure what you need and you walk in with pictures of things! They have a nice selection of inventory, if not in the store you can go online and order for shipping. They also have a loyalty program, easy sign up with great perks!

I've been here quite a few times & it's a decent store. The…read moreemployees are always so nice , very helpful & not lazy af like at other stores. My mom told him what we were there for & instead of him directing us on where to go, he went & grabbed what he thought we meant & brought it to us. The store usually has just about everything we need at the moment & prices aren't too bad. They have a nice selection of items. We ended up getting exactly what we needed !

This was my first time in an Ace Hardware! I came in because I needed contact paper for a craft and…read moreAce came up as having it the cheapest as I searched online. I visited on a Saturday morning and was greeted as soon as I entered, and an employee offered to help me find the contact paper right away. The cashier also cashed me out quickly. Overall I had a good experience and would come here again if I needed something from a home improvement store.

I will start with the fact that I have never been treated worse in my own house than I was by a…read morePlumber (Mark) from Ed Youngs Hardware. He came out a few weeks ago to fix my basement toilet. He told me it was not up to code and he said that's why it wasn't working. He worked for about an hour and a half installing a vent for our pump toilet system. I never saw him do anything but install the vent. He never looked at the pump system at all. And obviously that was the problem. But he said it was fixed and I paid well over $600. Being a basement toilet, it wasn't used much, so several days later I discovered it still was not working. I called and they sent the same guy to fix it properly. He couldn't have complained more about actually having to finishing the job this time. He actually said to me, "are you on some kind of medication or something?" blaming me for the job he never fixed the first time. He said that I was to blame for the pipes being clogged. When I asked him, are you saying that I, using it at most three times since you were here, am responsible for clogging the pipes? He paused for about 5 seconds and then said "yes". I know he never really checked things properly the first time, because I was checking on what he was doing. I called and left a message with the owner and of course he couldn't bother to respond to me, a customer... and on top of all else, the plumber started raising his voice at me. He obviously was caught lying regarding even looking for any other reason than the vent issue as to why it wasn't working. When I spoke to the plumbing manager, he told me that they have been in business 100 years? How did that help me?? The guy that was in my house, should not be anywhere near the home owner. I did find someone that fixed it. Will never go near Ed Youngs again.