Ambiance is nice, service is great and the food is very good. Nice place…read moreThey have hundreds of bourbon brands and they make there own beer. They have charcuterie boards of all kinds you can mix and match Fun place to drink and dine!

Went to Hardware in North Aurora and came away with mixed feelings…read more The good: ambiance is great and the drinks were on point. Had the Marilyn saison and a solid dark beer. Bar program is strong. The short rib pot pie was a straight up winner. Rich, comforting, and not trying to be anything other than good food done right. The bone marrow lost me. Cooked well, but buried under too many microgreens and then oddly topped with tortilla chip strips. No smokiness either. It felt more confused than cohesive. Where it really started to miss was the overall approach. A lot of "the chef intends this..." type explanations. It ends up feeling like the food insists upon itself instead of just letting you enjoy it. That's the bigger issue. This place exists in a space where I don't think most people want to meet it. Not casual enough to relax, not refined enough to justify the performance. Bottom line: good drinks, great pot pie, but the experience tries a little too hard.

It was great to have an ACE hareware store close by. Support…read morethe local business. Most things I've needed. Their stock was depleted during covid---and, hadn't recovered. Some complained that their prices were high. Complained that an item was more expense---however, these same people will drive a half-hour and waste fuel to save a dollar! Wheres their common sense? Go Figure.

I like having a hardware store close by. I hate that a lot of the merchandise is way over priced…read more Last straw today was item priced $6 over Home Depot. $14 for a $9 bag or charcoal. Unless I need a screw or a nut right away I won't be back.

Ace Hardware may be part of a chain, but this location is definitely your neighborhood hardware…read morestore. Tucked away near Walgreens, Len's Ace Hardware can be easy to overlook. Once you step inside, it's a typical Ace Hardware -- paint, tools, garden supplies, hardware, and other assorted home improvement items... in addition to very friendly employees. They're helpful too -- when they know where things are. And even if they don't know, they try with a smile, so you can't really be annoyed with them. The one thing that does annoy me? The prices. Many items are priced higher than Lowe's or Home Depot. Since this is individually owned, it doesn't really surprise me. However, I'm OK with it when I consider that most big chain tool stores don't offer the personal service found here. Occasionally, they've got a popcorn maker with free, fresh popcorn for customers. Super salty, but so good. Craving an old fashioned soda? You can find different brands of old-fashioned root beers and creme sodas here, too (for sale, of course). I actually swung by this afternoon and left with a couple paint tools, root beer, and popcorn. On the way out, a couple cashiers struck up a conversation with us. It was such a pleasant experience!

Love it's an amazing hardware store I would go back they had everything I needed for decorating!!read more

What a nice conversation with the helpful hardware, person, leslie! She was very helpful and just a…read moresweet person to talk to in this crazy world!

The staff is so helpful and friendly. They have gone out of their way to understand my project and…read moregive helpful advice

This is a very nice, clean Ace Hardware. We were trying to find a sled for my grandson to enjoy a…read moresnow hill. I called first to see if they had them, and the young girl was so helpful on the phone. She even told me right where to look for them as I enter the store. That same friendly, helpful young lady was working the cash register. It took less than 1/2 hour from the time I made the call until my grandson hit the slopes. Sure it sounds routine and not worth a review, but it served as an another reminder for me of the extra value of going to an independent Ace Hardware store, rather than the major chains. I had ran in to a Walmart store along the way. Although I very rarely frequent them, I figured a big store like that would have a sled. They did not, and they sure weren't sorry they couldn't help me. What a difference! I googled "sleds near me" when I was in the Bloomingdale area, and this store popped up. Who knew a hardware store would be the place to buy a sled? Nice sized clean store, wonderful people, in stock, affordable. Nothing against the big hardware chains, but I'll be thinking Ace first on my next purchases.

Very honest people!!! Had a very minor issue that very well could have been swept under the rug but…read morethey handled it as if it meant the world to them times 2. 5 stars and much respect.

I've been shopping at Menards for many years and love their 11percent off sales. Needed to pick up…read moreone item the other day and was able to get in out quickly. They had plenty of open cashier's. Stores are clean, and seem to have almost everything under the sun for a home improvement store.

Not having been back to a Menards in a very long time, I found the prices still to be the lowest…read moreamong the major home improvement centers (i.e. Home Depot, Lowes), but the service this time was really good. Frankly, this surprised me. Menards was a very important name early in my adulthood where free moments were occupied doing various things related to home improvement, and every weekend meant at least one trip to Menards. You accepted the observation that service and quality was better at other places, but the prices couldn't be beat and you had to weigh how long the product had to last. And for things that needed to be changed out (batteries, light bulbs), buying it at Menards was a no-brainer. Also, I worked in Wisconsin, and many co-workers would tell unpleasant stories about friends who worked at HQ and the main DC in Eau Claire. So this is the view that I lived with. This time my BIL wanted to go to Menards initially, so that's where we started. I ended up going back by myself multiple times because of my experience (and will probably go back again while in Chicago). There were multiple times when I couldn't find what I was looking for (I had time so didn't mind wandering a bit), or had to do something different (purchase toilets that would be later picked up by our contractor)...and each time, when I asked someone in that giant warehouse, they would direct me to the right place, call someone over to help, or walk me to the place that had it if I had gotten lucky and asked the right department. Every person was pleasant and didn't appear to be in a hurry (which greatly helps a customer not feel bad about interrupting). Some things don't change though...this week, they have their 11% rebate on everything sale...20 years ago, I remember coordinating getting the right rebate form, sending the right receipt with it, actually mailing it in, and then forgetting about it, until a postcard came later with a credit to spend at Menards. They are notorious for this...the other box retailers have made rebates more automatic and digital, Menards continues to use postal mail, mainly so a larger percentage of people just drop out...plus it is a store credit, so it encourages to shop more in the future. And of course, because they are so big, they have the opportunity to purchase things not related to home improvement in bulk at certain times, and pass the savings on to their customer. They have groceries (not great prices), but you will also find baked goods, and frozen shrimp for really low prices. You just can't depend on it always being available.

A nightmare from start to finish…read more We purchased a dishwasher. Turns out the door was extremely difficult to open and close. When my husband called the number to call with any problems he was told the door was defective and the machine needed to be replaced. OK. Fast forward to the next week. The crew came to include the installer. Although my husband turned off the main water supply he specifically told the installer to turn the water supply off under the sink because there could be accumulated water in the line. The installer said no need to do that and did it his way. At that point water started to gush out and we both were scrambling to grab bath towels to clean up the mess. In addition, they scratched the tile on the floor when pushing the refrigerator back in. The next day my husband noticed that the kick plate was crooked. He went to straighten it out and realized that only one side was screwed in. That prompted him to take a flash light and look underneath. Turns out the grounding wire was not connected. I hope people understand how serious that is plus none of the wires were taped. Also, the metal junction box to cover the wires was missing. My husband went to the store and talked to a manager. We then received a call that a different person would come the following week to correct the electrical issue and to bring a junction box. He also confirmed the delivery date and a reminder to bring the junction box with their BOT. The following week the THIRD crew came to our house. The grounding wire issue was corrected and the wires were taped. Now, where is the metal junction box? The drivers don't have it. One showed me the info that the warehouse receives directly from the store. It did NOT include the instructions to bring the junction box. My husband then went to the store and was given one. He then came home and completed the final steps of the dishwasher installation. We have purchased all of the appliances in our home from Home Depot. Our last two came with delivery/installation issues. This will be the last time that we purchase any appliances from Home Depot.

Shame that I live down the street and this monstrosity of a home depot sucks...they no longer care…read moreabout the average customer, you are literally just another quick sell to them...they totally botched my 25k deck design, the entire process was agonizing...from their 3rd party rude truck drivers (items were never on time, often damaged, and inaccurate) and they thought i was lying (twice) about missing merchandise when refusing a delivery...if you go to the PRO DESK, good luck, they simply don't have time for you. Response time to voice messages and emails took week, managers impossible to get a hold of...bottom line, home depot has become such a monopoly in the hardware industry game, that they have forgotten what they build their morals on, CUSTOMER SERVICE. I will never use them for a project again, they are only good for convenience shopping. See you at LOWE'S!

As a woodworking novice, I took several classes. I learned a lot and it made me more confident and…read moresafe in my own "shop." I am comfortable returning to ask questions (from any of the customer service folks), whether or not I am purchasing an item. Love that the store is always neat and tidy.

They have a great selection of quality tools and accessories, but when I bought the equipment to…read moresteam bend wood for my project, they could have told me that the kiln dried wood that I bought would not work. It's hard to source air dried wood, but if you sell a steam bending kit you should expect to not be sold the wrong material for it. Steaming for twice the recommended time did not work.