I think they're out of business. I've been by there several times looking for their great service,…read moreand the door was not open since I was in the area I went to????? I m not in liberty to say, but another hardware store close in the area where I was told that they had purchased a lot of their products and I found everything I needed, but I do miss that personal touch the old store have I don't live in the area anymore but whenever I need something I look for that store maybe one day I will be surprised. I am rated the store, a 100 when open

This place is the best around for specialty bolts and such. Chrome, stainless, steel, etc....read more

I first went there because my internet search for a faucet stem said they were the only ones within…read more50 miles that had it in stock. A very nice store clerk steered me in the right direction. What a great selection I found. Not just the part I wanted, but so much more. I went back yesterday hoping to find a stem extension that I could not find anywhere on the internet. I approached a clerk and asked, and he took me right to it. I explained that the replacement kit I purchased on line did not fit quite the same as the one I am replacing. He told me of its compatibility with another more "readily available" line of faucets. He seemed to know a lot about plumbing. It turns out he is the owner. He and everyone I have dealt with there are very approachable, helpful, and knowledgeable. This is now my go to store for all my DIY projects. Their selection is remarkable and the staff just seem to enjoy their job. It is 20 miles from home, but it is exactly what needs to be. In a time of online ordering and tracking numbers, it is great to go to a place with fair prices, great selection, and impeccable service!!

I'll admit that I don't understand exactly how this little hardware store is both Ace and K & L. It…read morehas a big box name with a mom and pop feel. Employees don't feel "corporately trained"... in a good way. Surprising how much they fit into a relatively small space! I took a lot of pics for reference or I'd be here all day describing the variety. Favorite unique offerings include: - Bins of loose nails and screws that are so visually satisfying to look at! - Ability to make new car keys. - Old timey lanterns with oil and everything next to jam jars and such for canning. - Local sketch art on the walls as decor. - A vintage (in a not-on-purpose way) 7Up vending machine.

I have an older home and was having a difficult time finding some old style hinges for my kitchen…read moreremodeling project. After searching relentlessly online and in all the huge home improvement stores I decided to stop by Johnson's and just see what they had, they ended up having the hinges and everything I needed at a great price and the staff are super friendly and knowledgeable. I had ordered so many hardware parts online that didn't fit and wasted so much time and money going all over the Inland Empire and even OC looking for these parts. I couldn't believe the little hardware store in my town ended up having them the whole time. I felt pretty stupid for not visiting here first but now I know to just skip all the run around and come here. Since then I've become a regular at this store. Most smaller mom & pop type stores have way higher prices than the big box stores but not here, the prices are good and I always find what I'm looking for. I totally wanted to give 5 stars but I had to take off one star for the parking situation, it's parallel street parking only. If it's a busy time of day then there is no parking close by and I have to either skip it and come back later or park way down or across the street. I've also gotten trapped in a space with idiots parking too close in front and behind me. Besides the parking deal everything else here is 5 stars. I'm a biggie on customer service and this place blows all others out of the water. They're great.

It's getting hard to support your local independent retailer these days. I went in looking for a…read moresimple sprinkler and they were from $23-$60. I went over to Walmart and found exactly what I needed for seven dollars. I know some people complain that Walmart puts too many independent retailers out of business, but there certainly a need for Walmart in our local communities when prices are so far apart.

Sadly I need to say what happened. I have two homes in…read morecrestline. Spent lots of money at this location always on it. Now the bad news this last go around I spent $ 1,200.00 on some major repairs on one of my homes. They are big on just buy this or that bring it back if you don't need it. Anyways I had 3-4 things to bring back. Turned into a big hassle and I had purchased them over a week while I was up there. They gave me cash on two smaller items. Would not give me back on two items cash said the register will only process them as gift cards " what the heck " I have major brain surgery during which I had a stroke. I over the years Lost more cards than I have used. They could not explain it to me on common sense level only that once the register does that they can't reverse it. I was not happy I mean we are talking about $ 76.00. They said they would go get the manager and of course the manager was busy. They need to tell people oh just bring it back for a refund oh by the way it might be in the form of a gift card which when the person loses it to bad. I am stopping down the hill the next week at Home Depot first such a shame I can't buy and support crestline businesses. The tab probably will be around $ 500.00 this next time. Shame shame shame :(

This store is a godsend for supplies. My issue regards a female clerk (early 40's, blue eyes,…read morestraight black dyed? hair) that has a crappy attitude and gossips sarcastically with her coworkers about me or something I might have needed. She commented in *front of me* to her coworker about me needing "too much" change when I asked for it. Another time, she complained to her coworker about me saying 'thank you' too soon while she asked about making a donation during payment, again right in front of me. She also seems disgruntled when I ask where an item is. She is unpleasant all around to deal with and makes me dread having to get something here.

i love this place i come here often buying tools to build stuff.they have everything u need in one…read moreplace.I highly recommend this location

I wanted to stop by here and leave a comment or give my feedback. I was there Sunday close to…read moreclosing Time I had a few questions about the flooring I needed Rachel was there and she was extremely helpful and her customer service was amazing. I'm taking my time to write this to show appreciation.

I almost always come away happy. Great selection, most products work well for the job and the…read moreprices are good. It can be a little hard getting help but it is more fun to troll each isle anyway. I don't ever recall a negative experience with the store and very few with products. Lance G

Had a return of a drill press that was 1 month out of warranty but Jonathan, the manager, was very…read moreprofessional and helpful for full exchange. He is a really stand out guy. Great experience. Thank you Jonathan!

Horrible service, asked a simple question and the white old lady on morning shift was talking to me…read morelike a smart ass. This is why I never shop at these bum tool shops

Stopped by to pick up some tools. Warm welcome. Staff helpful and accommodating. Place clean and…read moreorganized. Good deals on lots of products. Even better with use of coupons. Plenty of selections, automative, plumbing, painting, carpentry and many others. Good placevfor one stop shopping.

I can't begin to express the gratitude I have towards Andrea in appliances and kitchen. She is such…read morean angel!!! I hope the manager of this store recognizes how special of an employee u have working for you!! It takes 5 men to do her job! She helped me with a very heafty bill. Applied for credit. Dealing with customer complaints and multitasking at its finest!! It's associates like Andrea that make a difference when dealing with competitors like Lowe's. Being a people manager I recognize strong competencies. Thank you Andrea!!!! God bless u, if they don't appreciate you. I do!

Absolutely terrible customer service. I came in ready to buy a refrigerator that was stored on the…read moretop rack, but I couldn't even get someone to bring it down. I asked six different employees for help. Every one of them said they would call someone, yet no one ever showed up. After waiting for over an hour, I went back to ask again, and one of the same employees told me the person who was supposed to help was on lunch. If that's true, why couldn't anyone else in the store help? There were plenty of employees walking around, but not one of them stepped up to assist. I wasted over an hour of my time and ended up leaving without making the purchase. It's unbelievable that a customer who's ready to spend money can't get basic assistance. This level of customer service is unacceptable, and I won't be returning to this location unless they seriously improve how they treat customers.

Brand new tools at very competitive prices. Worth checking this place periodically for really good…read moredeals! If you pay by cash and /or buy several items at once, you can also ask for an additional discount / bundle deal. I strongly recommend this place for anyone who likes power tools and/or associated accessories.

Found a tool I needed thru the Facebook Marketplace and this tool shop came up and wished I had…read moreknown about this place as they carry so much odds and ends as well as top brand tools. Andrew was very helpful with what I was looking for. Their prices are very reasonable and way less then store bought new. They have both used and new products and just give them a call if you need to have them look and see what they have.