My wife's car died right before Christmas. These guys were super friendly, fast and helpful! Andrew…read moreshowed up and did everything he possibly could with a pain in the ass car(2018 Honda Pilot) that doesn't have an easily accessible Neutral override. He got it hooked up and on the way after pulling out a few tricks. They lifted a huge weight off my shoulders a gave me some peace of mind right before Christmas! I can't thank them enough and they will absolutely be my first call if I ever need a tow!

Very friendly competent staff. Found the issue with my car and fixed it in minutes. Paperwork all…read moredigital. Love it!

I like to say: If Johnnys can't fix it then it ain't broke. Absolutely , without a doubt, the best…read moreservice on the island. And the receptionist is as close to an angel on this earth if there ever was one. If you're new to the island or have been here for years, try them. Maybe not the cheapest, but undoubtedly THE BEST!!!!!!

While visiting the area, ran over a nail and got a flat tire. When we drove up, Noah helped us…read moreimmediately. He plugged the tire and put it back on the car. We were in & out in 15 minutes. Great service and so helpful!

You cannot find a better towing company in the state of RI or southern MA. They're the best and no…read moreone else can even come close and need not try. Thankfully I haven't had to use their services in about 4 years, but I've recommended them to several friends over the years and they've gotten rave reviews.. they're well known in town as well and anyone will tell you to call them first. they're a family business and treat each and every customer like family and with the utmost respect. You never have to worry about your car being damaged if you have them tow it, they treat it like they would treat their own. All the drivers are polite and courteous. I wouldn't call anyone else!

I was in a recent car accident, mello's & sons towing came to the accident and since being from out…read moreof area. They accommodated a place at the shop while I waited for a ride home. I felt a small town presence but with many locations they have great experience and up to technology. Very nice operator and informative and exceeded his job expectations making sure everything was taken care of and after accident.

Great service. great people Fairley priced and can fix anything lucky to have found them…read more been coming for 7 yrs

I recently brought our Toyota to a Toyota service center for an oil change. They completed an…read moreinspection and recommended we replace the front/rear brake pads, a caliper, and front struts. The Toyota service center quoted $7,000. Based on a buddies recommendation I brought my vehicle to Beacon for a second opinion. Steve at Beacon was friendly, knowledgeable, and honest, explaining and confirming everything Toyota had recommended but for $3,000 less. Highly Recommend!

1. The "Ghost" ETA…read more You were probably told "20 to 30 minutes," which slowly turned into two hours. There is a special kind of bridge-burning that happens when a dispatcher keeps promising the driver is "just around the corner" while you're watching the sun go down. 2. The Customer Service Disconnect Usually, when you're calling a tow truck, you're already stressed. Dealing with a driver or dispatcher who acts like your car breaking down is a personal inconvenience to them is the fastest way to earn a one-star review.

Responsive. Check. Fast. Check…read more Courteous. Check. Professional. Check. Fixed my wife's issue withOUT having to tow? Check. [Cars should really still have tool kits on board...time to add a couple of wrenches to her EDC.] Art (driver) and Katie (office) were both awesome and helpful and saved the day! Note: They were dispatched by AAA.

timely and efficient. would use them again.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxread more

management talks down to customers very unprofessional i was there a few months ago first and last…read moretime asked a manager a simple question i got a smart ass remark back i will never give this company a dime of my money asked about return policy and he said this isnt an experiment this man should be fired

The folks at Ray's were completely polite and knowledgeable. The convertible top to my Audi was…read morestuck in the open position. They were able to stow it in the closed position so that I could take it to the dealer where I had the same thing repaired a few months ago. It took a little while to get an appointment but as a first time customer I'm sure that is because they are popular and do great work. I'll be going back with any future car concerns.

do not call service! Apparently the driver seemed to think that they are judging jury and if they…read morethink you have been drinking, they will call the cops on you even if not driving the car. Which resulted in a $2500 bill to prove that.