We used open table for our reservation and had no problem being sat on time. My son wanted something that is no longer on the kids menu and they were more than happy to accommodate. The food was great, service was friendly and great, we will be back! read more

Slow service. Overpriced microwaved food. My husbands food was ice cold and servers response was "i think our microwave is broke" umm $25 Mac and cheese cooked in the microwave. The guy up front didn't even care. Agreed that the food is cooked in a microwave. A simple soft drink took 10 minutes. read more

Went to see Tuatha Dea last night,they were great. I wish i could say the same thing about the food. I ordered the southwestern chicken bowl, it was served on a 9" shallow bowl 99% salad 1% chicken. Literally, it had about 2 or 3 ounces of chicken for $20.99. If you like a lot of salad, this is for you, I personally don't think it's worth the price. read more

Food was amazing. Our waitress, Jessica H was outstanding. Shane, the manager, is doing a great job. Keep up the great work!

The atmosphere in this place was amazing. There were pieces of historical and present musicians with music videos from all eras playing. The service was 5 stars with me not reaching the bottom of my cup once. The nachos and fries were amazing and we ate every bite of our Messi burgers but the chicken burger wasn't what we were expecting. Overall the place was clean and welcoming and I would recommend this as a stop on any trip!! read more

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i would rate it a zero, but that's not possible so i give it a one. my server ILICH was so slow it's not even funny. it was a table of 13, split into a 9 and 4. the restaurant also did not notify us when they sat us that there was a hour long wait for all food. it took not one, not two, but two hours and 15 minutes for our food. it took ILICH thirty minutes to take our order, and when he took it, it took another hour for the food to come out. i'm not kidding, i think that a sloth on tortoises back probably would have been faster than ILICH. aside from that, he was laughing when one of the children at the table was crying about how long the food was taking. all she ordered was a cheeseburger with pickles. then, we had had enough. one of our fellow table mates decided that this was too much, and she needed to speak with another representative. she talked to one of the other women working, and was able to get us refills because ILICH didn't fill up any of our drinks for 30 minutes. she also mentioned that ILICH was typically slow and apologized profusely. she was such a baddie and very kind and helpful. she also had pink hair, and i don't know her name but she NEEDS a raise because she was the highlight of the night. also, to finish out this saga of events, ILICH took a whopping 45 minutes to run our cards. now, last time i checked it takes about 30 seconds at the most to run a card, and we only had about ten. seems like 5-10 minutes MAX, but maybe i am mistaken and it took ILICH longer, due to whatever he was doing when he wasn't serving us. also, side note, we were his only table and idk what his side work was, but rolling silverware or cutting lemons definitely doesn't take long enough to neglect us for the amount of time that he didz. i will say that the cook compensated greatly for ILICH's poor performance, as the food was in fact buss, and scrumptious. the cook was definitely cooking it up back there so that was a plus. overall, i would say that the food was good, and the part of the experience that was messed up was all ILICH's fault. also, side note to nicole, the girl with the pink hair and the cook deserve a raise, but ILICH on the other hand deserves a demotion to dishwasher or potentially unemployment, especially because having to spell his goofy name ten times in this review actually took years off my life and is a crime in and of itself. christian signing out! ps i really hope that his name was actually ilich, but he had a mustauche and bad haircut. ilich is also what was on the reciept. read more

First of all I wish I could give this a zero but a one will do I guess... it took us TWO HOURS AND FIFTEEN MINUTES to get in and out! Our server ilich took THIRTY MINUTES to take our orders and bring us our drinks, then took an hour to get us our food to the point one of my friends began crying because she was in such distress, distain, and disbelief about the wait! And that's not all it also took ilich FOURTY FIVE MINUTES to run our cards!! It was also lowkey very expensive. Moral of the story if you enter this establishment and you get a server named ilich with a bad mustache you're MUCH better off just leaving and going somewhere else!!! Unfortunately the food was fire so the cook gets five stars but ILICH gets a negative two!!! Dumb name btw!!! read more

We went for dinner and were seated next to a table of eight people. The waitress was totally focused on the large table, not realizing that we tip good service very well. Even when I motioned for her, we had to wait for her to double check with the large table. One burger , my wife's, was raw bloody meat. The waitress explained that it was medium well as stated in the menu, she had asked only me how I wanted mine, medium well. She actually said both were cooked medium well. See pics. One is done and the other is not cooked all the way. We were asked if we wanted her to take it back to cook it some more. We didn't order a microwaved burger. read more

Hard Rock Cafe - American Near Me - Pigeon Forge, Tennessee

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Talia was our server and she was the shining star of our visit. I have been to Hard Rock Cafes all over the world and this is one ranks among the bottom for a couple of reasons. 1. I order the Nachos appetizer and it was cold. The melted cheese was no longer empty, the chips were on the verge of being stale, almost like they were pulled from a bag sitting open for the dinner service. 2. The part that I did not like was the "free gift" coupon that we received at our table which in the end was nothing more then a way to rope us into a time share pitch by the concierge. I feel that this is am unacceptable practice for a company such as the Hard Rock Cafe. read more

Hubby always likes to go to Hard Rock Cafe because he likes to see all the guitars in the restaurant. We came to this Hard Rock when visiting Pigeon Forge, TN. Not sure if it is because of the pandemic, their menu seems shrink a lot, not many choices. Or is it because we were sitting at the bar? We almost walked out of the restaurant. I ordered "One night in Bangkok shrimp" appetizer, it's pretty spicy. If you don't like spicy, avoid it. Even the coleslaw under the shrimps is spicy! There were quite a few shrimps, I almost couldn't finish it. Hubby had a burger. He finished all of it, so I guess it's good. It was Saturday night, but there's no live band. Looks like a lot has changed since COVID. read more

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It's a tourist trap. Food was not great. Portions were small. Overall, overpriced and just not as great as other HRs. We ordered the Tupelo chicken tenders with fries - very bland and a hamburger which was dry. read more

Yay! The 1st Hard Rock Cafe on my mission this year. The normal upbeat rock music made my day. The staff was exciting and very friendly. Just wanted to stop in for drinks today. Thank you Hard Rockers for a fun time!! read more

Hard Rock Cafe - American Near Me - Pigeon Forge, Tennessee

We visited the Hard Rock Cafe at the invitation of friends who were playing in a band. We arrived at 2 p.m. and the Cafe was about 1/3 full and no one was waiting in line. Nevertheless, we were told we needed a reservation. We checked in with our friends who were just about to go on stage. Then we decided to sit at the bar, which had an excellent stage view. The hostess could have offered us seating at the bar rather than acting so inhospitable. We stayed about 90 minutes but were never offered food or beverage. If I could give this Cafe a negative star rating, I would. read more

My best regards to Ashley who was the most wonderful server I had at my vacation in pigeon forge Hard Ridk care. an absolute rockstar

Tried to make a 8:45pm reservation at 8pm. Lucky I've called to confirm before booking !! Becus the receptionist had told me that the table wont be available until 10pm !! Save me 20.00 !! (Their online reservation fee, 10.00 per person lol) We ended up went Chop House, which is just 5 minutes away read more

5 stars great food great service atmosphere was great! The chicken Mac and cheese is 10/10 read more

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Brought the kids here during Springbreak and it was a great experience. I'd suggest making a reservation to avoid the wait! The service here was pleasant and the sweet & spicy wings were 10/10! We LOVED them. The staff was very friendly, everyone walked around, serviced and spoke to the customers. If you're looking for a family friendly restaurant with good burgers & wings, visit Hard Rock! read more

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This is an amazing place. We had beautiful food in a great table and great service. 100% recommended

The meal and the staff were out of this world! The steak salad I had was better than Texas Roadhouse. Brittany, our server was funny and very compassionate about her work. She anticipated what we needed and was very patient with our very picky kids. read more

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Food was tasty and hot just like it should be. We shared chicken tenders. Had a few drinks and looked at the memorabilia. Nice place friendly attentive staff. We'll definitely put this into our local restaurant rotation. read more

Love visiting these to see the different memorabilia collections. Service was outstanding. Food was yummy as it was the last time we visited a HRC. read more

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We like to check out Hard Rock in the different places we go. Sully was behind the bar and was very helpful with the menu and the area. The memorabilia is a mix of rock and country. We tried the Messi burger, which was very tasty good for sure! read more

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- Food was good. Portions were on the smaller side for the price. - Atmosphere was nice. - Drinks were expensive, which is typical in tourist areas. - Waitress (Amber w/ colored hair) got annoying when she tried to convince me for the 6th time to get a (alcohol) drink. It felt like we were at "Dick's" with some of the looks our friends got when asking for extra condiments & such. Overall a good time. read more

Went there and the guy cleaning up was kind enough to help my mother in law up the two stairs, pull out her chair, push in here chair!! Excellent service! Good food!!10 out of 10!!! read more

My wife and I came up for a weekend getaway. We actually live close. My wife wanted to go here. We have been to several different locations, with our favorite being Orlando. Our expectations were sort of high. Although our expectations were high, that where we should have left them, it's a unique idea but, in my opinion, this place fell short compared to the other Hard Rock's we've been to. The menu seems to be paired way down to normal. It was mainly burgers. First, the service we got was outstanding. Our waitress was all over it. The food - blanket statement - was good for what it was, but it's way overpriced. My wife ordered the burger with fries. She upgraded the fries with cheese and bacon. I ordered classic (chicken) nachos and the One Night in Bangkok Spicy Shrimp. My wife added a slice of cheesecake on the way out the door. The shrimp arrived first. It was fried shrimp with spicy sauce on a bed of coleslaw. It's okay as an appetizer--no real complaints. The burger and fries and nachos showed up next. The burger and fries were okay. The nachos were also "okay," at best but nothing that you would write home about. I write from the perspective of being a bit ripped off. The food would be decent for a lower price point of a standard burger joint but not for the price we paid. Our meal was $80, and that is way too much for that food. I get it you are paying for the uniqueness of the place, but even that was far below the other Hard Rocks we've been to. We tried it, and we won't be back. read more

Hard Rock Cafe - Classic nachos with chicken - American Near Me - Pigeon Forge, Tennessee

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I was able to visit all three Hard Rock sites while visiting Tennessee. The Pigeon Forge locating was hands down the best of the three. The waitress had a solid knowledge of the menu the other two locations seemed uninterested in speaking of specials. The food at all three local was delicious. The manager actually came to our table asked us how the experience was going and if we were satisfied. The other two locations did not offer any interaction. The Pigeon Forge location actually offered us a scratch off card that offered a chance to win something at the Rock Shop. The other two did not. Pigeon Forge itself was actually an interesting place. I hope to return one day to spend several days there seeing more of the area. read more

Hard Rock Cafe - American Near Me - Pigeon Forge, Tennessee

Restaurant and food were great! I had the bacon jam cheeseburger. So good. Great atmosphere. The only complaint would be that the SECOND we entered, the hostess says, 2? 'Ok just stand behind the motorcycle' and hands my husband a guitar for a cheesy $25 picture. Everywhere we went did this. After a long day, we just wanted to eat and relax. Not pose for some overpriced photo. read more

Steven was the best waiter and need more options on the kids menu Food was amazing and it was really nice the people were nice read more

Had never been to one before, so we stopped. The food was pretty good. I spent most of our time there looking at the memorabilia. I couldn't help it, because I had to take several photos of 'his' jacket, Eddie Vedder's corduroy jacket. The Gibson Les Paul Guitar that has been signed by several musicians including members of Lynyrd Skynyrd. Eric Clapton's vest and guitar, Madonna's jeans, Roy Orbison's Guitar. We ordered the Appetizer sampler, which included wings, onion rings, crispy spring rolls and bruschetta. My man got the Original Legendary Burger with applewood bacon, cheddar cheese, crispy onion ring, leaf lettuce and vine-ripened tomato. read more

My family was so excited to go to this restaurant. We had tried to go in Myrtle Beach, and it was always packed. What a disappointment! The food not only was expensive, but it was subpar. Our bill was $112 for two adults and two kids. The soda tasted like salts or water. The fried chicken sandwich tasted like the chicken had went bad. To top it off, both my husband and son got sick in the middle of the night after eating here. As we were leaving, we took the card off the table, so my 10-year-old could get the free gift. When we got to the booth we got pitched for a timeshare. I don't know why hard rock Café would partner with Wyndham Garden for a timeshare. Nobody wants that for a free gift. A keychain would be much better. read more

Took family member's allergy seriously AND has a separate gluten-free menu! Took our orders quickly, food arrived quickly, and everyone was happy with their meals. The booth was comfortable and plenty of seating and parking. Only complaint is they changed their fries, and they are no longer gluten-free. Otherwise our party of 5 had a pleasant experience. read more

our waitress was super sweet and the food was delicious! also the brownie cup was amazing we ate that up within 2 minutes

The food was amazing, music made me cry, they got my food to me fast. The waitresses are awesome. I rated this one star so Ryan Trahan will see it hopefully read more

I was expecting the typical corporate restaurant experience - but it was much more. It's smaller for a Hard Rock and built around a stage. The evening we went they had a great band playing which was a lot of fun. Our server was amazing and very attentive to his tables. The manager was fantastic, too. Food was what you would expect - good corporate-style food. I had the chefs "Local Legend" burger and it Waac fantastic. My wife had a steak and it was cooked to the correct temp with no issues. Atmosphere was fun and I would definitely go back. Only point of feedback is that the store was small and not a lot of choices if you're wanting a t-shirt. But who goes for the t-shirt, right? ;-) read more

We love hard rock cafes and go often. Sat at bar for 15 minutes, no hello, no "I'll be with you in a minute." Nothing. The place was slow but the bartender was slower. I could not believe I was in a Hard Rock Cafe. I wanted to leave immediately but husband wanted to speak to management. I said don't waste your time. I left. My husband stayed to talk to manager. I could understand if the place was busy but it was very slow. We were not going to wait 15 more minutes for a drink. Poor girl couldn't handle it. 3 pm on 1/20/24 read more

The server was completely rude. Friend asked for crispy fries and she said "you get what everyone else gets." Friend also asked for Mac and cheese, server rolled eyes. Other friend asked what drinks they have, she screamed the options to my friend. Also got our drinks after everyone else while in a group. If asked for no cheese they put cheese anyways. Atmosphere was pitifu. Server name- Brandy read more

This Hard Rock Cafe is awesome. Talia was an excellent server! Hard Rock is lucky to have her. She was friendly, efficient and provided great service to our family. Food and drinks were also great and the live music was awesome. Mother Legacy did a great job covering a variety of hits. read more

Fast and friendly service!!! I dont usually like to go to large chain spots but the Hard Rock is always a good time. Great drinks with tons of things to look at. Food came out quick and everything was perfectly made at the right temperatures. I would definitely come back to this location. read more

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the bartender Kaytlyne is the best ever. she makes sure not only your order is correct but your drink is always full or if your ordering specialty drinks she knows what we want as soon as we walk through the doors and we are not regulars we are several state away. every time I come to pigeon forge I eat here. the atmosphere , food, and staff are exceptional. especially Kaytlyne . read more

just now We had a short wait to get a table. Once seated, our waiter Big Dan, stopped by quickly to get our drink order. He answered our questions and got our food order taken even with all of our extra requests. He encouraged us to walk around and check out the memorabilia. He checked on us often and never let a drink get emptied. The food was great and came out fairly quickly. I usually about chain restaurants but would come back here for sure. Big Dan made the experience great! read more

Hard Rock Cafe - American Near Me - Pigeon Forge, Tennessee