So this review is specifically for the Hard Rock Café store, and not the restaurant. Average size store at this location. They have the typical things you expect, all branded Hard Rock items including men's, women's and children clothing (primarily shirts), shot glasses and pint glasses, buttons, baseball hats and a few other odds and ends. One thing I'm noticing at Hard Rock stores (maybe I just missed this in the past) is that they all have similar styles of shirts, they just change the city name. Staff was friendly and prices were on par with all other Hard Rock locations. If you like the brand you can usually find something new to get, I think they update styles approx. once a year. Worth a stop, quick and easy in and out. Plus near some cool local attractions. Check those out too if you're in the area. read more

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These guys are amazing!! They went above and beyond in a PACKED house, during COVID-19, to give my BFFF a memorable 40th birthday. Frances is an excellent, attentive & sharp server. (Side note I missed my other fave server Robert tonight, he was off) The mangers & entire staff signed birthday cards for us & everything. We had the most delicious chocolate cake for dessert, on the house. The managers were THE sweetest & REALLY on top of things. Food, mixed drinks.. perf & most of all for five seconds my best friend got to forget all her pain & that she is dying so young.. you guys are absolutely AMAZING for that and I hope you ALL know how much it meant. Invisible illnesses are something we don't talk about & getting a moment of sheer joy & happiness was worth every penny spent. Excellent staff‍ Great food, WORLD CLASS WONDERFUL ROCK STAR SERVICE read more

Hard Rock Cafe - Hurricane & Birthday Cards - American Near Me - Pigeon Forge, Tennessee

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This Hard Rock Cafe is awesome. Talia was an excellent server! Hard Rock is lucky to have her. She was friendly, efficient and provided great service to our family. Food and drinks were also great and the live music was awesome. Mother Legacy did a great job covering a variety of hits. read more

I still love the atmosphere. I am also impressed that many of the same team members are there. Prices are high, everything is fried or over fried. Unfortunately my chicken was either half done or over done. It was chewy and I left most of it behind. We will probably return next time we are in the area for drinks only. read more

Hard Rock Cafe - American Near Me - Pigeon Forge, Tennessee

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We came for lunch & there was not wait (yay!). VERY friendly staff, Brittaney was the best! Good lunch choices for kids & our mac & cheese & Cobb salad was delicious! A little pricey for lunch but the atmosphere makes up for it! Had a great time checking out the memorabilia & shopping in the store! We will definitely return when we are in Pigeon Forge! read more

Hard Rock Cafe - Chicken tenders were a hit! - American Near Me - Pigeon Forge, Tennessee

the bartender Kaytlyne is the best ever. she makes sure not only your order is correct but your drink is always full or if your ordering specialty drinks she knows what we want as soon as we walk through the doors and we are not regulars we are several state away. every time I come to pigeon forge I eat here. the atmosphere , food, and staff are exceptional. especially Kaytlyne . read more

Staff was way beyond nice. Very attentive. Bartender was amazing. Beer is great! We didn't eat so can't speak on that but we did have an amazing time. read more

Hard Rock Cafe - American Near Me - Pigeon Forge, Tennessee

Uuuugggh I just don't know it just wasn't right. It's definitely not " vegetarian friendly " except for a few starters. I ordered the fried Cauliflower first time ever tasting those. I don't like how they are cooked with the flour still on the inside. The manager said it was the batter and some of them will have flour on the inside. I don't like the taste of dry season flour. But I don't even think that was my overall problem. My biggest issue is the salt or seasoning on the breaded part, then I dip it in dressing more SALTY, SALTY, SALTY !!! So I told them to return it, I don't like it. So the manager recommended the veggie flat bread/pizza. I got that as a " To Go Order " I waited a few hours to even eat that. The pizza was a whole lot better than that cauliflower. The decor ........ " it depends on what excites you, but whatever. My son enjoyed his food and my waiter was really sweet, I still gave her a tip. It's not her fault for having a salty chef !!! read more

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Not worth the price. Asain shrimp is down right inedible, but the pretzel and cheese sauce was good but very pricy!

Good predictable food from location to location. Over 25 so I think I'm qualified to make that statement. Fun to collect pins!! Nachos are good. Cobb salad was plentiful. Ribs are good too!! Meat fell off the bone. Each Hard Rock offers a distinct series of rock memorabilia. Take time to walk around and look. read more

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The female manager on duty was completely unprofessional and rude and disrespectful to me as an African American male in front of my wife and children. This was her action regarding an error in the bill that was the fault of the staff at the restaurant. She did not want to hear me explain my situation and cut me off talking to her mid sentence only to scream at me to listen to her and what she had to say. It pains me to even relive this incident by even explaining the situation in this survey. Especially in this current climate in the united states. I will also be leaving several other reviews on my food blog as well as Google and yelp of my horrible experience at this establishment. read more

Hard Rock Cafe - Reciept - American Near Me - Pigeon Forge, Tennessee

We arrived about 11am and were first in the door for lunch so it wasn't busy. The service was good. It's a Hard Rock - the food is the same in all their locations. It's a serviceable lunch if a bit overpriced. It's within easy walking distance of several attractions including the Titanic Museum. read more

Probably the cleanest, nicest Hard Rock that I have been too. The ambiance is amazing. Basil Strawberry lemonade is killer. My daughter ordered a side of twisted Mac and cheese. I could not stay away from it. Fresh red peppers and Panko crumbs maybe. If I ever return this will be a must! She ordered nachos. Biggest plate of nachos I have ever seen. Lots of layers of flavor and no truly baked chips. We could not eat them all as a group and we had seven in our party. I had the local legend and it was amazing!!! Garlic aioli, pulled pork, blackened seasoning, cheddar, and onion straws! My daughter loved her guitar shaped plate with little sections for dipping built in that we got two for both kids to take home. My mother in law got the legend burger and said it was great! My husband got the big cheese burger. His was delicious as well. read more

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It's music to my ears each time; I would visit the Hard Rock Café. They have the best local legendary burgers served with their famous fries. My favorite foods at the Hard Rock Café are their Rock & Roll Desserts. Hard Rock Café has the best hall of fame desserts like home made apple cobbler, hot fudge brownie sundae. The Hard Rock Roxtars kid's meals are really amazing for kids under the ages of 10 years old and under the price of $10. read more

Hard Rock Cafe - American Near Me - Pigeon Forge, Tennessee

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Great ambiance! Okay service. Love the food! Not very busy, but still had a wait so they must be under staffed. They must card EVERYONE, cause we are old. Lol! Heads up, they try to sell you tickets on the way out to local attractions. read more

Our Server Jesse was amazing, the best service we have got for n a long time. I definitely would recommend to ask for Jesse as your server if you want excellent service!!!! The food was amazing and the alcohol Fri is were so good I ask for another before finishing my fist! The manager can over and was so nice and very easy going to talk too. My family will definitely be back!! Also let's not forget to mention the his amazing dessert!!!!!! Thank you for the best experience Jesse, manager, cooks, bartender and staff! read more

Hard Rock Cafe - Strawberry mojito! - American Near Me - Pigeon Forge, Tennessee

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I've hit 7 or 8 Hard Rock's in the last few years and - surprisingly to me - this was one of the better ones. It's right in the middle of the most touristy part of Pigeon Forge (ugh) and was a hassle to get to during rush hour. Once inside, of course it has the usual Hard Rock memorabilia which is always cool if you're into music. I will say this, they seemed to have a little less memorabilia than most. Anyway our server was a guy named Morgan and he was great. I had a couple beers and the sweet and tangy wings. Wings were better than I expected and above average overall. Id eat them again right now. My daughter had a burger that she said was "mid" but she's 16 so who knows how it really was . Look if you go into a Hard Rock you already know the basics. Cool stuff on the walls, average food, inconsistent service. But like I said, I thought the food - and our server made Pigeon Forge Hard Rock one of the better one's I've been to. read more

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We walked in and and we were told it would be a 45 minute wait for two people. It didn't look that busy. We asked if we could sit at the bar and eat at the bar and they said yes and we did. The bartender said he would be right with us but did not give us any menus we waited well he waited on tables on the floor. Then he went to the kitchen and we didn't see him, so we left. Five hostess is standing at the house stand nobody said anything. Nobody seemed to care that we were there. It didn't look that busy only two customers sitting at the bar.. will take our money elsewhere.. read more

We stopped in for lunch, everything our group ordered was great, very clean, great food, great service, and very safe, scanned everyone before entry, people wore mask, and stayed 6 foot apart. great place to visit. read more

The food quality here is less than average for a restaurant and way too expensive. I had some chicken tenders and fries and tried some pasta and a salad. None were that good, especially for the price. The experience is more what this place is about. There were a lot of great artifacts and music videos playing, which I enjoyed. Service was great and something I thought was neat is that your temperate was taken in a scanner like device when you first walk in. This is something very beneficial to have during this global pandemic. read more

I like going to hard Rock cafes in general but this one was not one of the best. There was a lack of really interesting memorabilia but the worst part was that the food menu was very sparse and of course as you would expect overpriced. I had a barbecue burger and my wife had a spicy shrimp with one drink that came to almost 50 bucks It seemed excessive but I know it's the Hard Rock cafe. I will say the staff was pretty attentive and it would have been a lot better if there was a live band playing of course. Maybe I'll stick to the other hard Rock cafes I've gone to in the past. read more

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Fun and friendly. Wish the prices were better but we will pay for the experience and awesome wait staff! All of them have a cool funky vibe we love. This is the 13th location we have visited worldwide and counting. Wonder where we'll go next....? read more

Hard Rock Cafe - Cool spunky gal at Hard Rock Pigeon Forge, Tennessee! She allowed me to take her picture. - American Near Me - Pigeon Forge, Tennessee

Dramatic looking place like most Hard Rock Cafes, though I'm surprised that this one is even more dramatic than lots that are located in bigger cities. Food was good. It's Hard Rock. They won't wow the true foodies, but they will also hardly ever make anybody unhappy unless they really screw up. I was happy with my visit but had to knock down 1 star to a 3 because on my visit there I ordered a beer, and I poured a tiny bit of beer into the glass on the table when I realized that the glass wasn't cold so I stopped to ask the server. That's when I noticed that all the other tables also had a glass on the table but with menu cards in them. Our table did not have that. Server said she'll bring me another beer and I told her it's ok, I was fine but she insisted because there wouldn't be any charge. So I let her bring me another beer. Dining experience was nice. And server was really awesome!! While waiting for the check I was counting out extra cash to tip her in case she had to cover that second beer out of pocket. When the bill did come I was surprised to see that I was charged for the second one as well... even though I wasn't the one who asked for it. But I didn't complain because I did drink it and did enjoy it.. just surprised because that wasn't the right thing for them to do. read more

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Fantastic experience and great food. Honestly I have been to several of the Hard Rocks and actually use to go to one where I lived often. The same applies to all I have ever been to including this one. Great service, food and people. Love the Waldorf Salad and was a great big salad. Was surprised by the quantity. Love the memorabilia, but that's one reasoning love coming to the Hard Rock Cafe. My sweetie he had a chicken sandwich and my sweet daughter had Mac n Cheese. Everyone got plenty full and ready to conquer the sites. read more

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I love this place . Our server Ashley was nice and Amanda if u come eat here!!!!! But you are going have to try it for yourself read more

Hard Rock Cafe - Twisted Mac & Cheese - American Near Me - Pigeon Forge, Tennessee

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The chicken tenders are in a weird batter like you find on mrs pauls fish sticks and taste about the same. Yucky. Two of the three burgers my friends had were way over cooked. Would've sent them back but what's the point as the replacements would likely suck too. Way overpriced for crappy food. McDonald's would have been a far better choice. read more

Hard Rock Cafe - Shriveled up soggy fries and burnt dried out flavorless chicken toughs. - American Near Me - Pigeon Forge, Tennessee

I have a soft spot for Hard Rock Cafes. If there is one where I am I will make a point to visit. To date 184 includes 5 in different countries. I was confused with the decor over the bar area and wasn't a fan in my opinion it looked tacky. I did like the back drop setting and the rest of the decor was pretty standard Hard Rock. The service was good and the staff was friendly. We ordered adult drinks they were good and as usual over priced however I will continue to visit Hard Rocks until there is no more me or no more Hard Rocks. We had appetizers for dinner my wife had the loaded nachos with steak and I had the Buffalo Chicken Wings again also over priced in my opinion for the quantity the quality was good (average). I would like to have given more than 3 starts but if I am being honest it was average. read more

Hard Rock Cafe - Adult Beverages & Dinner - American Near Me - Pigeon Forge, Tennessee

We arrived at 4:15 for a 5:45 reservation. A kind heads up that it may take a long time to be seated would have been appreciated. Instead we waited thinking we could get in early as told. We were seated maybe 8 minutes early. Others who came in and waited were seated earlier than our wait with open table reserved seating. Food and service was good: however, if we had known it would be nearly a hour and half wait, we would have gone next door and enjoyed doing something. read more

Stoped in for some apps and drinks after a day at Dollywood. Tried the One Night In Bangkok Spicy Shrimp and Classic Nachos with Steak. Great choices all around. The shrimp was worth the trip alone. read more

Hard Rock Cafe - Classic Nachos with grilled steak. - American Near Me - Pigeon Forge, Tennessee

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I had a great time and dinner with my dad on his birthday we both love hard rock cafe. It now our favorite place to go and have a wonderful dinner on our outings great job hard rock cafe keep up the excellent work we will be back love hard rock cafe. read more

Outstanding food and service. Our wait was less than anticipated and we happened to have live music that night which was the icing on the cake! read more

I love going to Hard Rock anytime I am in a city that has one. It is always a great experience and very consistent with having good food and service. Or, that is what I thought until I visited this location. This is the only bad experience I've ever had at a Hard Rock, and I now know to never go to this location. There were maybe 5 tables seated in the entire restaurant and we were told it was a 25 minute wait. After waiting, we were seated to find that they have a severely reduced menu. This would have been really nice to know before waiting and getting our drinks so we could have left, but we felt trapped at that point. The options were so insanely limited that our party struggled big time to even find something we wanted. They did not have the big booklet menu that you would typically find, but literally one page of food options. When we settled on things we didn't even want and went to order, two of us were told that that item was not available. So then, the process started over. We were pretty close to leaving at that point, but knew if we went somewhere else it would be even longer before we could eat. The food finally came and it was terrible and very poor quality. Everything lacked actual flavor. No one finished their meal. The kids meal was absolutely disgusting flavor wise and the fruit that came with it was mostly brown and beginning to rot. Most of the staff seemed pretty cranky and burnt out, which kind of put another negative vibe on the experience, because you could definitely tell no one wanted to be there and no one wanted to deal with a customer. We were all super shocked and disappointed to have such a poor experience at a Hard Rock, a place you typically go and expect good food and a good atmosphere/experience. read more

The waiter was very disrespectful will not attend again and rolled her eyes at me when ordering

Amazing atmosphere! Our waitress was very welcoming and was very knowledgeable with all of the pieces that had been donated to this location. The food was ok compared to other locations we have both been to, but not the worst either! Overall it was a good time. read more

Our food was fresh and hit. The waiter apologized before we got our food that he was sorry if our food took longer because they were so overwhelmed in the back. To be honest, we got seated and had our food in a reasonable amount of time. We have the grilled chicken sandwich with fries and it hit the spot! Would come here again. read more

Big Dan was awesome and so friendly. He answered all my questions about Tennessee and was so polite. Tina was a sweetheart too. The food was great. My husband and I had The original burger and fries and it was so good. We'll be back. read more

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The ribs are amazing!!!!! Wondering place, awesome live music, great environment!!! Really enjoyed ourselves!! We will be back

I'm going to give this a 5 star simply because how accommodating they are with pets. It rained and although there are several pet friendly restaurants around, this is the only one with a covered patio. The service was excellent and the food was good. It was over priced, but it's a Hard Rock Cafe and we expected it. The server immediately brought out a dog bowl of water for our dog and I was even able to order him some hamburger they ground up and put in a bowl for him (they did that at as an add on patty to a burger so it was much cheaper than expected). read more

Hard Rock Cafe really needs to rethink their brand and internally develop the culture they want to be. I've been to at least 6 different hard rocks and they continue to decline. The one in pigeon forge was the worst. The only reason this is not a 1 star review is because the bartender that served us while we waited for our table was outstanding. We arrived to a very empty parking lot, went inside and was greeted by someone that should not be a greeter and he said "it's a 30 min wait, we only have 4 servers, no one wants to work". The service was downhill from there. Waitress forgot to bring my sons drink and forgot to give a shit. Food didn't come out together and was not at all worth the price we paid. I'm done with hard rock. read more

Our waitress completely ruined our first! Hard Rock experience! We was so excited to finally eat at the hard Rock but I would never eat at this one again! Idk if she was having a bad day or what. She totally killed the whole vibe. read more