1. Hardiman Construction - Trenchless Titan

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    Hardiman Construction - Trenchless Titan

    4.7 (25 reviews)
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    4 years ago

    They replaced my lower lateral. Nothing but perfection. Happy with their work and service through and through.

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    Review Highlights - Hardiman Construction - Trenchless Titan

    Sewer lateral replacement is a highly specific, overly regulated, and stupid expensive operation - but you gotta do it if you gotta do it.

    Mentioned in 3 reviews

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    Dan's Plumbing and Sewer Service - Our new Sr. Technician, Chris.

    Dan's Plumbing and Sewer Service

    (316 reviews)

    I couldn't recommend Dan's Plumbing more highly! We had a surprisingly high water bill and couldn't…read morefigure out why our water usage had suddenly increased, so we called Dan's to help us troubleshoot the problem. The technician they sent was incredibly nice, professional, knowledgeable, and genuinely helpful. He took the time to explain what he was finding, answer all of our questions, and share helpful information about our home's plumbing. He was excellent at troubleshooting and methodically tracked down the source of the leak. He not only found the problem, but was able to repair it for us on the spot. If you suspect you have a leak, I would definitely recommend calling Dan's Plumbing before going straight to a specialized leak-detection company. The front office was also fantastic. They were responsive, helpful, and kept us updated with text messages throughout the process, which made everything so easy. It's rare to find a company that combines great service, expertise, responsiveness, and genuinely good people. We had such a great experience with Dan's Plumbing and wouldn't hesitate to call them again. Highly recommend!

    I freaked out all weekend finding out the upstairs toilet was leaking and the water was seeping…read morethrough the downstairs ceiling. It was a blessing Tonya helped me arrange an appointment on Tuesday but called back later when there was an opening for the day of on Monday! I then met Rick Martin who was a very patient and thorough technician, who explained what the plan was, and depending what the problem how he was going to combat the issue. I'm a complete plumbing nincompoop so I appreciated how Rick answered all my concerns. He was swift with his work and did a very clean job. Thank you so much team at Dan's plumbing!

    Ongaro & Sons - Solar Installation.

    Ongaro & Sons

    (512 reviews)

    Had an urgent issue with plumbing and sewer line. Niko arrived first thing in the morning - was…read moreprofessional, efficient, and showed deep attention to detail and care about our situation. Resolved all issues quickly - Fantastic work and gentleman. Thank you so much!

    Tried to make an appt after hours via the app but it was a big hassle so I decided to wait and call…read morein the AM. I was then contacted by text by a robot masquerading as a human offering to help me make an appt. I stupidly made the appointment. What followed was tons of phone calls purporting to be from the business (the robot told me to ignore if I wanted to keep my appt., so I did). Finally they got through to me, explained that they are using AI (and not training it for the job) and so the appointment it made me, the price it quoted me, and all the info I gave it were not in their system. In addition, the appt was scheduled for a time that is not available and the price was incorrectly quoted. I had changed my schedule to accommodate the original appointment time and now this human wants me to change it all back cause they gave the call to a robot who gave me an appointment at a time not available? I spent over an hour trying to set up this appointment between the calls and texts and ended up cancelling. I just need a filter cleaned on a mini-split. Shouldn't be this hard. I don't do business with companies who are too lazy or too cheap to answer the phone but rather let robots incorrectly give out information to customers. Life is too short. There are plenty of plumbers around.

    Local Plumbing - New installation of a Halo Whole Home Water Filtration system in Mill Valley, CA!

    Local Plumbing

    (69 reviews)

    Our chrome p-trap failed and I attempted to replace it myself. There were further signs of…read morecorrosion in some other pipes and still a small drip, so I wanted to have a professional take the next steps. I was given an accurate 2 hour arrival window and got a text when Noah was dispatched, about 15 minutes before he arrived, which was helpful. Noah was great! He gave me a quote up front and there were no surprises. He showed me the additional issues that were not fixed by my simple replacement, and when I asked questions he offered to teach me how to do the larger replacement myself. He was patient and walked me through all of the steps including a thorough check. He showed me where there was still moisture after his initial install, walked me through his troubleshooting, made an adjustement, and ran another thorough check. The whole thing took about 30 minutes, and I am now confident I would be able to do more if not all of the replacement on my own. I did not expect the whole thing to be fixed so quickly, and have never been invited to learn what to do! I am so appreciative of Noah's friendly patience and efficient work. I will definitely use this company again.

    I scheduled an appointment through Yelp and no one showed up. It turns out they use an automated AI…read moreto schedule appointments. I took the morning off from work to meet the technician only to learn that the appointment has not actually been scheduled because I did not answer the question, "are you the home owner." I took the morning off and wasted my time because of this automation. I'm sure they're a great plumbing service if you can actually get hold of a real person, but I'm so angry that my time was wasted. ***UPDATED SAME DAY*** This company reached out to me to let me know they just started using Yelp's AI messaging service. My issue is with this service and not with the company necessarily, so I updated my review and increased my rating from 1 star to 3 stars. I appreciate that a real person found me and reached out by phone and text. I am waiting until our actual appointment in 2 days to speak to a real person before I add any further stars to this review. ***UPDATED AFTER ESTIMATE VISIT*** I ultimately did not go with these guys because of their pricing, but the fellow who came to my house was incredibly nice and had been sent with a message from the main office to apologize profusely and provide the best service possible. This company really cares about their customers and their reputation. If I were just a little bit richer, I would be able to choose my service provider based on kindness and not just price alone. But for now, my budget dictated that I go with someone else. From this last experience with them, I highly recommend! (But still hate that AI, Dave, that answers their Yelp messages)

    Gotelli Plumbing Company - New unit with expansion tank

    Gotelli Plumbing Company

    (177 reviews)

    Although the staff who answered the phone were polite and professional, I was disappointed to learn…read morethat Gotelli Plumbing charges $120 just to come out and provide a bid on a large commercial project for a general contractor. I understand that sending estimators out costs money and that not every bid results in a job, but charging simply to provide an estimate is not something I expect from a commercial contractor. We were able to obtain a bid from another reputable Marin County plumbing company at no charge and ultimately awarded them the project. While everyone has the right to run their business as they see fit, this pricing policy was disappointing and was enough for us to look elsewhere.

    I cannot speak to their quality of work or pricing, because I ended up not hiring them…read more I reached out back in mid-June 2026 (it's now over a month later) because one of the sinks at the rental property I own and manage needed to be replaced. They responded immediately but then insisted, after confirming that I'm the homeowner, a "decision maker" be onsite. I verified that, as the homeowner, I AM the decision maker. They stopped responding after that. I ran into something similar with Elevated Comfort, where the dispatcher said over the phone "We'll talk to your husband, since he's the decision maker" and I needed to state that he's not in any way, shape or form involved as he's not on the deed nor financially responsible. They eventually provided an estimate. Gotelli opted to not continue the conversation. I feel this was a related situation. Solo women homeowners are NOT rare so I don't know what the hesitation is. I did end up hiring someone else for the same job and it worked out beautifully.

    Kelly Plumbing & Heating

    Kelly Plumbing & Heating

    (168 reviews)

    Jim and Anna Kelly owners of Kelly Plumbing & Heating were outstanding from start to finish. They…read moreare a family owned business and it shows in the quality of their workmanship-from start to finish. I obtained several estimates from big corporations to small shops. While not the cheapest bid I felt Jim Kelly planned out our project with great knowledge for HVAC installing. Ours was a big job. We needed a complete changeover of all equipment. We chose a Daikin 5 ton air handler, Daikin 5 ton heat pump, all new sheet metal boots and ducting to each 11 registers . We also used the Kelly team to clean and install new plastic vapor barrier within our crawl space. Mario and Eric, the installers, were fantastic at their trade (their brothers). They have been with the Kelly team for 25 years! That's almost unheard of in our ever changing world. Jim came often to the project to offer support for his install team. Office manager Scott and owner Anna were able to answer my many questions.... The project took a full week to complete. The project passed all inspections with ease. I will be using Kelly Plumbing for all my plumbing needs for a long time. Rob Limacher

    I responded to this contractor several times and reached out for a quote, but all he did was ask me…read moremy address and email address-said he needed that info to give me a quote. When I provided the information, he stopped replying. So no, I would not recommend this service, they are not helpful .

    Hardiman Construction - Trenchless Titan - plumbing - Updated September 2026

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