Walked Into store, was greeted, but it stopped there, employees were so busy with something that…read morewas going on with a transaction, that we stood in line for literally 25 mins with not even a clue with what was going on. No thank you for being patient or anything, then after 30 mins, we started to walk out and 1 employee came after us and said we are just finishing up, we can help you now. Try better customer service, Atleast acknowledge people that are trying to patron and waiting in line. SMH

I've visited this Dainese store (before it was converted to an Outlet) 4+ times in the past year,…read moreand every interaction with both Tre and Dave were amazing. Dave helped me find and fit the right D-Air Smart Vest a few weeks ago, and Tre was so attentive and helped me find a leg bag, great winter gloves, find my size in jackets, and most recently (last night) went above and beyond to help me find racing boots that fit over my track suit and my large calves. Most recently (today) I noticed a weird clicking in one of the racing boots I just bought, and both Dave and Tre heard me out and gave me a bunch of options to help rectify the concern and find me a new pair. Yes it's Dainese and it's high end motorcycle gear, so you're paying for quality. High prices aside, what this store excels in is that it offers incredible customer service and support. I've always felt heard and understood when it comes to my motorcycle gear needs, and their recommendations have been incredible. We trust our motorcycle gear with our safety and our lives, and by extension I fully trust these guys to recommend the best gear for me and my situation.

One of the largest Cycle Gear stores I've ever visited. Located in the corner of a strip mall, it…read morehas the square footage of two or three regular stores combined. The staff is incredibly friendly, and the helmet selection is huge--both on the showroom floor and in the back. You're free to sit and try on as many as you want until your heart's content, and they're happy to answer any questions. While I was there testing helmets (sitting for about five minutes to check for pressure points), a mother and daughter had just bought a couple of helmets and some Cardos. The team was patiently helping them with the installation. A+ Looking forward to making it to their next Bike Night on the second Tuesday of the month!

Connor is the man! He's very knowledgeable in pretty much all of the products there. Giving me…read moreoptions and letting me know which one is better and why. Me and the family trust him for all of our cycle needs. I bought helmets, jackets, Bluetooth, phone case cases and so much more because I trust him. The prices are great and they do offer a military discount by the way.

Juan helped me out and shipped my parts fast... Can't thank him enough and highly recommend him to…read moreanyone with a bike. 5 stars.

Amazing customer service and very knowledgeable. I have never called a shop and they have every…read morething in stock at a discounted price, plus it's all shipped out same day! Only shop I'll be hitting up from now on.

Scam artists I had a terrible experience with these guys…read more They had my bike for months and when I finally just said I'm picking it up without the repairs, I picked up my bike in pieces, and did not even get all of my bike back. They constantly dodged my calls, or would say they'll call me back with answers and then ignore me again for another week.

If yall have high end bikes do not go to them for a tire change. I wouldn't trust them with an…read moreexpensive bike or something you love and hold dear to your heart... I've never had my tires changed and had oem tires out the factory and you could tell like it takes one search to figure it out... Anyways they scratched the hell out of my rims and then said that it wasn't them and had an answer to everything I was trying to tell them. Ultimately they tried saying that they would paint my rims with a paint marker.... P a i n t m a r k e r... to fix the issue or that I could pay out of my pocket to get it powder coated for a mistake they had made? Told me that they would pay a certain amount but still charge me 250 something crazy... anyways ya nah go else where.

This is a big shop with a wide variety of leather clothing, jackets, chaps, vests, patches, shirts…read moreand other items including jewelry, helmets, etc., that would definitely strike home for the Harley riders, not to mention other motorcycle-riding guys like me. Staffed with very nice and helpful women, you can't go wrong. So, visit them with no fear. You'll be glad you did.

Amazing customer service , very good pin selection and value. Will be coming back! Very hospitable…read moreto customers. Was my first time checking out the store and enjoyed browsing and left with a really cool pin.

Absolutely top notch service. The knowledge and courtesy of their service department was far…read morebetter than a 5 star rating. I had my 2012 GL1800 in for tires and a few other maintenance updates. This was my first visit to ride now Rancho, I left totally satisfied with the work and the pricing. Thank you guys.

Came In looking for my first bike the other day and walked out with a brand new 2026 Ninja 500 the…read morecostumer service was great! As soon as I walked in the door I got attended Jon Diaz was awesome! Thank you for the help and advice. Definitely check them out

I had a great time at cycle gear. I had gone because there was a bike meet up there and when I got…read morethere there was a raffle and tons of other stuff. The store was stocked and the people were very nice and helpful.

Just about every Cycle Gear I've been to has been good. This one was exceptional. Staff was very…read morefriendly and helpful. Only complaint is that I have a rather large head and so does one of my friends. And it seems like they don't carry enough big guy helmets. But this does not take away from my rating. Thanks.

Went there looking for a Ryker for my lady. The sales staff were very friendly and offered us a…read moregood deal on one but we ended up buying a used one from a private party. Will be happy to do business with them in the future!

I was at a loss, until I found Moe and his crew! Almost no one in this town will work or even look…read moreat a Vintage bike, due to difficulty of finding parts and fine tuning a motorcycle. Until I came across LV POWER SPORTS! Normally I do most of my own work, this time I was stumped. Like I said to Moe I do my work or I am being just lazy and don't have the time. I try to keep up on 10 bikes and it is not an easy chore. They did AMAZING with my bike. I have a 1974 Kawasaki F11 that they worked on. I was very impressed with the services, constant communication with what they were doing, EXCELLENT customer service, and overall price. LV POWER SPORTS WENT ABOVE AND BEYOND IF I COULD GIVE MORE STARS I WOULD!!! I TRUST MOE AND HIS CREW. I am very old school and believe in word of mouth. I am a Barber here in town and I keep some of their cards in my work station and two in my wallet. Thanks again guys I appreciate you taking care of me.

First I called Red Rock Harley and asked how much to install a set of Viking hard saddlebags, they…read moresaid it would run about $450 to &550 and I said I'd call around first. I got quotes from $450 to "we'll see" but there hourly rates were $150 per hour. Once I got around to calling Sam's Cycle they quoted me $300 to $400 so I asked if they had ever done these on a Harley Softail Deluxe and they said sure. I asked how long it would take and they said anywhere from 3 to 5 hours. So obviously I set up an appointment for the following morning. They said it would be done by close of business. Awesome right? This was Tuesday morning. I waited for the call to pick up the bike. Tuesday went by, Wednesday went by and Thursday morning went by! So I decided to call them Thursday afternoon. They said it was almost finished and how difficult it was to do. A lot of excuses. Right? So I asked what the total bill was and they said $763.29!!! I didn't say anything, we just went to pick it up. When we got there I (obviously) asked why it took WAY longer than 3 to 5 hrs and WHY the bill was so high. They gave many more excuses saying the hardware was wrong and the mechanic had to go to the store to get ones that fit and they had to drill (which I told them from the start) and a bunch of other excuses. I was obviously angry, I asked about a Veterans discount. They didn't offer one. And if I didn't pay they would keep the motorcycle until I either paid or they would sell it for the bill! VERY unprofessional!! I will NEVER go back!!! I gave 2 stars because they did do a fantastic job.

Brittney is chill. Got me in like sin. Much needed and appreciated. I support local Nevada…read morebusinesses 702.

I bought my Road King here three years ago I got a good deal and was treated well…read more This dealership has a Platinum rated service department nationwide wide. I get quality service at Red Rock Harley whether it's on my bike, parts or some cool swag. The bikes and the show room are spotless that combined with Platinum service department this is the flagship Harley in the dealership family.

Never a bad time at Red Rock! Every time I stop by, everyone is friendly, laid back, and genuinely…read morehappy to help. The guy at the parts counter is always honest and incredibly helpful, and the sales team is just as great. I never feel pressured into buying anything or treated like just another sale, which is hard to find these days. The only downside is that I somehow leave falling in love with another bike every single time.