I was very happy that customer service and the store manager reached out to me. The manager was…read moresuper polite and understanding. I was refunded the $22 for the skunk treatment.

Groomer Colleen was very rude yelled at a puppy. Will never use them as a groomer again. When we…read morepaid the cashier asked if we wanted to leave a tip we said no the cashier got annoyed with us. Since when does bad behavior warrant a tip. Don't ever use their grooming services

5 stars of course! This is a super darling pet store with high-quality food and accessories. It's…read morebeautifully designed and carries only the best products. They keep your purchases on record, so someone else can pick them up for you if needed. I love supporting local businesses, and this is a perfect example--a highly curated, lovely store with amazing customer service both in person and over the phone. Thank you so much.

Very helpful. Went there for self bathing my dog and advice about shampoo, his coat and food…read more Give them a raise!!

They are way overpriced in pond stuff.Better going to Walmart or Tractor Depot for items more…read morereasonably priced.No wonder why they closed the store at quakertown farmers market people won't pay high prices.Even Amazon sells pond supplies way cheaper.

Such great people! Very knowledgeable and helpful! Everyone we go the kids love seeing the animals.read more

Great locally owned store for plants, garden supplies and pet needs. Always helpful and friendly…read more My dog loves to visit.

I've been going to Pickering for many, many years. They have a wide selection of brands and types…read moreof dry and canned dog food. If you have a question and you can't decide which to choose, Jim is very knowledgeable. In the Spring and Fall there's a wide selection of plants, both annuals and perennials. Also, if you have any questions there's always a knowledgeable person to help. Customer service is great. Prices are reasonable and I prefer to shop at a local, owner's store.

Helpful staff, found what I was looking for and it was reasonably priced. Free treats for the…read moredoggies

What an incredible pet store in downtown Phoenixville! There's a great selection for dogs, cats,…read moreand other animals too. The owner is also super kind and helped us find treats for my friends dog with allergies. Definitely visit this shop and pick up something for your pet the next time you're in Phoenixville.

Marissa the Assistant Manager has been helpful with all the customers. She help me with my in store…read morecredit, that's why I'm giving her a 5 star review.

Love this place! I was looking for a place like I used to go to in Baltimore. I posted on Next Door…read moreand several agreed. Timing and closeness drew me there today and I was not disappointed. Family run for 20 years!

Em was very nice and norman who hates to be groomed looks so cute and she did a perfect job. He…read moresmells amazing and he also was given a little accessory which I thought was so adorable. We will def be coming back!

Your bath station is filthy and disgusting! We've used it now about 6 times, and each and every…read moretime, it looks like months of caked dust and hair has not been cleaned, your wash stations are missing hooks to keep dog contained on one of the tubs, no water pressure on one, so really only one usable tub and we have 2 dogs. This place is dirty, your employees are eating at the check out. Just a sloppy dirty place. There was a dog in the back room near the wash station barking frantically the day we we were there. I will gladly drive somewhere else for a cleaner environment. Oh, and not to mention, I will never buy my dogs raw food or Open farm kibble here because it's so much more expensive than where I currently buy it. I don't see them staying open in Qtown much longer. A newer pet store boutique will come along and offer so much more. No pride in ownership is very clearly going on here

I highly recommend this store. Dropped by on the day before thanksgiving to have a quick manicure…read more((read trim) for the dog). Staff was very friendly and accommodating. They really took time to make him at ease (he is very reluctant on the whole nail thing) and it was done in a breeze. Thank you very much for making this such a pleasant experience (for him and myself). Again, amazing staff. Highly recommended.

I received a recommendation to test Annamaet LEAN, a product from a family-owned business. It's…read morepriced at $18.49 for a 5-oz bag. She has been eating well, and her stool quality is the best it has been since her adoption. This business competes with Dogs & Cats Rule, my top retailer. Stop in with your fur baby and meet sweet and talkative Zuko, the white Lab.

This store has the most amazing owners. They are helpful and very personable. The store carries top…read moreof the line items for your pets health. They also have great knowledge of their products as well. There is even a bonus! When you go you can see Zuko, who's just about the best dog you'll ever meet! I look forward to my visits and love that I'm supporting a locally owned business!

Clean, friendly, well-stocked, good customer service. They have a good team now. Have bought…read morefencing supplies.

If you order from this store online, don't expect their inventory to be what they show on the…read morewebsite. I've had several orders "modified" because the store didn't have what the website showed. They then expect you to make several trips if you want everything. There are better options, like Harleysville Feed, just a mile or two away.