The personnel are extremely friendly, helpful, and excited when you bring your fur baby with you. A…read morehuge selection of dog and cat food. Some foods are refrigerated. This is the only place I go to buy DR. MARTY freeze dried dog food. I gifted cute dog cookies for my neighbor's pets. - ANIMAL SAFE CANDLES & AIR FRESHENER S - OCCASIONAL LOCAL VENDORS (PROMOS) - CLOTHING, LEASHES, ETC. - DISCOUNTS FOR MEMBERS

From the owner: We are experts in nutrition and pet careread more

New owners! Major update going on. The old wasn't bad and this is better! Good prices and friendly…read moreservice. More in stock too. Check it out.

Honestly I loved the variety of this place when it came to their aquarium shop. It was extremely…read moredark and there were puddles everywhere. Fish prices are actually decent compared to other chains and my friend bought 4 fish while we were there. I believe the owner? manager? I don't know, the older guy with glasses helped us. He was way out of his league and asked a ton of questions even before scooping the fish. If you say one wrong thing he won't sell anything to you. We got 4 tetras for a 20 gallon. He said we can't but anything else in them because of "space concerns". Are you kidding? I saw a sign near the bettas stating that 1 inch of fish = 4 gallons of water. That's insane. I typically go by 1 inch = 1 gallon. He was very strict and gave off some bad vibes. The bettas were beautiful (some $30+) but a few looked dead. They had some amazing reptiles and cool saltwater fish.

I've had a very positive experience with MiAmore Pets and honestly think it's important to remember…read morethat many small businesses do not operate like Amazon. Custom-fit pet products can require exchanges or store credit policies, especially for hygiene, sizing, and shipping-cost reasons. From what I've seen, this company genuinely tries to work with customers and responds professionally and respectfully, even when issues arise. I would much rather support a small business that communicates directly and attempts to help than a giant corporation with no personal service at all. Their products are beautiful, and it's clear they care deeply about pets and customer experience.

I bought a harness. I did measure my pup and according to the instructions it simply did not fit. I…read morealso had purchased (at an extra charge) "insurance" so I could, return it. Well they do not honor that, they only allow returns for exchange with this extra fee! Bad on me for not reading the fine print. Bad on them for terrible service and shady practices. I will never buy from them or recommend them. Even trying to tell me they are a small business trying to keep costs down. NOT MY PROBLEM. Boo on them

Line is 18 people deep - dude open another register ! would you ?!…read more there's people just walking around here doing nothing here

very rude, over charge, and not good at their job. DO NOT GO , and do not allow the fat groomer guy…read moreto touch your dog

Cute dogs Girl was nice there…read moreI like puppy's Close to me And super sad they shut down

Went into playful pets and was immediately sad and happy. They hd some adorable dogs for sure, but…read morethey were kept in pens with paper everywhere. Doesn't look at all comfortable. For them, and the worker here was hostile. Secondly, look at the screenshot I posted. If that doesn't scare you away, I don't know what will. The owner here is scum. Puppies without kneecaps is a whole other level of awful

PARENTS AND DOG OWNERS BEWARE!!!! My daughter was an…read moreemployee at lucky dogz and was bit by a dog, fired and blamed for getting bit. They refused to give me the dog that bit her shot records which I needed to take the er to prevent her from getting unnecessary series of rabies shots. I had to contact the Springfield police department for assistance. Yes, I know it's probably hard to believe that I would have to go to these lengths. The police were able to get the records and give them to me. The owners never once asked me if my daughter was ok. Instead I was asked did she finish her shift. These owners have no regards for humans or animals.

Our dog Zoey loves it! We do doggy daycare and overnights. We are happy and the staff loves dogs!read more

Laurel House recommended that I bring my dog Daisy here after I suspected that my ex hurt her…read more Everyone that we met with was incredible. The care, compassion and kindness that they gave Daisy and I were unmatched. Really amazing experience !. Maureen showed so much compassion when I called and followed up to get Daisy in quickly. Marissa and Chastine checked on Daisy often while we waited and made sure she was comfortable. They, gave her water and love. They even came out to meet us at the car to make sure we entered thru the right door. I was really impressed with Dr. Aime Berman. She was working on a cat that had swallowed a piece of yarn that had tangled up her intestines. The yarn was stuck in several places but she didn't give up. She didn't call it. She worked until she completely removed the yarn. That is the kind of vet I want. One that doesn't give up. She really cares. They are opening a clinic here to treat animals and are open for appointments now. If you need veteran care for your pets I highly recommend you give them a call. The care is excellent and the prices you can't beat. They were one third the price of other vets. They want to help people keep their pets and give their pets the care they need. Give them a call. I'm so glad that I did.

We recently brought a stray cat that we had been feeding for 2 weeks to the Montgomery County SPCA,…read moreand our experience was deeply disappointing. The cat was quarantined for seven days and given gabapentin without our knowledge. Had we known he would be medicated and kept in a dark cage for a full week, we would have made different choices for his care. After the quarantine, the SPCA performed a TNR and released him to us the same day he was neutered early that morning. Typically, cats should have 24 hours to recover from surgery. The carrier they returned him in was old, smelled strongly of urine, and--most concerning (and unbeknownst to us)--was not secured properly. When we got home and set the carrier down in our yard, he escaped immediately. We had a safe home lined up for him and never intended for him to go back outside. It has now been over a week, and he has not returned. When we contacted the SPCA about the unsecured carrier and the situation overall, the staff did not seem overly concerned or empathetic. For an organization whose mission is to ensure the safety and well‑being of animals, this was incredibly discouraging. We trusted them with a vulnerable stray, and we regret that decision. We believe the week he spent confined, medicated, and stressed contributed to the outcome we're now facing. We hope no one else has to go through an experience like this.