Fantastic and honest work. Been dealing with Ragans for years now and they are always fair and…read morealways do outstanding work. Hands down the best mechanic in west cecil county. Fair and honest pricing, doesn't over charge, very timely work, very thorough and communication is great! 5 outta 5 stars.

I had work done on both my F250 and my wife's Honda Pilot. The work was done very quickly and…read morecorrectly, and for the price quoted, with no surprises. The price was much more reasonable than the Honda dealer quoted for the same job.

Thank you and shoutout to the team here. Was driving from DC to NYC and had a loss of tire pressure…read morealong the way. Pulled over here and they got patched in about 30 minutes for the cost of $20. Saved me a lot of time and money. It was much appreciated! Staff were also very friendly, offering coffee and water while we waited for the service!

Crouch was great. I ordered tires online and had them delivered to the shop. The process was…read moreseamless. Customer service was top notch and my vehicle was taken care of promptly. The price was very fair and I will definitely be back.

We had to get a lot of work done on a very tight budget. Bryce and Zack we so helpful in selecting…read morethe most cost effective but appropriate parts. New tires, shocks, brakes, filters etc... We needed a lot. These guys were patient, helpful, efficient and just really nice people. I used to go to Discount Tire, but I'm a Mavis fan now! Thanks Zack and Bryce!

GO SOME PLACE ELSE!…read more I purchased tires on Amazon and brought them here to be mounted and balanced. Expecting to pay $20.00 per tire. They charged me $45.00 for each tire! Taking off a wheel and busting, re-mounting, and balancing a wheel takes about 6 minutes a corner for an unskilled laborer. This was a TOTAL RIPOFF! Also, unless your car is brand new. You can expect them to find many repairs that just "must" be accomplished. Like "weak" TPS sensors, and astronomically expensive filter replacements. At least this Mavis location is far more interested in padding your bill than they are in fixing your vehicle. Save your money and go elsewhere. You have been warned.

Great service, reasonably priced, family owned and they treat you like that…read more Years of experience all in one place. If you aren't going here for your auto repair needs you are wasting your time and money.

These guys are great they take care of me each and every time I need something done. My Cadillac…read moreneeded something done to it to where the dealership was charging me 1200 and these guys welded the piece that needed to be put on to keep my pipes straight didn't even charge me for it. Just gave me my oil change and everything else that I was doing. Yeah, these guys are great.

This is my second time at Reliable Auto for a state inspection. First, the young ladies are…read moreextremely kind and deliver excellent customer service. They are always a pleasure. I didn't have a copy of my insurance card; the young lady was kind enough to print a copy for me from my online policy. I had a daytime running light that had been out of service for weeks. I fully expected to pay for that in addition to the cost of inspection. Apparently the wiring was loose so I was not charged. In today's environment that level of honesty is extraordinary. I will continue to patronise Reliable Auto and recommend them to everyone I know!

So, I scheduled an appointment with my dealer after hearing this clanging noise in my tire. They…read moresaid no problem, there's no noise. Again I brought the car back thinking they would surely hear it. No. This treatment is something I experience often. You're not hearing correctly .... I went to RELIABLE. Solved immediately. The small device that monitors tire pressure changes had disengaged and was spinning and falling inside my car tire. I have to say. I felt relieved to know I heard it!!! They took me seriously! I'm an educated teacher ... 74 yrs old. These folks heard me and heard it! l highly recommend them.

I went in on a Saturday and there was no line. I was serviced right away and even though the first…read moreguy who helped me was obviously new, many of the older members and staffers helped him along, really teaching him the ropes. This type of teamwork really encourages me and I'd like to come back to support them. The price fit the service and the coupon helps. And the services I could choose from and put off until next time was laid out so I could see it all and understand it.

I received a followup email to my review, which was nice and got me optimistic about how this…read morecompany may resolve this issue. The email said to provide a phone number and expect a call in a few business days. And then....nothing. Very disappointed. I would have liked a refund or a heavy discount (she did receive an oil change, so that's worth like 40 bucks). At this point, very disappointed at how they handle business.

My regular guy was busy and I had the filter so I gave them a shot. Glad I did. Quick professional…read moreservice and out the door in about 20 minutes for a good price

Wow! So happy I read the reviews here before going for my 3,000 mile oil change…read more I have a Subaru Forester and called them to make a reservation. No reservations needed just come on in. They close at 6 and I asked them if I could come by 4:45? Sure! Their waiting room is nice and clean with a coffee machine and water cooler. So they started working on the car immediately and told me that my car recommendations are synthetic oil, more expensive than regular. I asked them how much? They said $92 and I could change the oil every 5,000 miles instead of 3,000 if I bought the regular. They also said they can use regular oil which would not really make a difference, that's all they had to do was change the viscosity and that would be $52. I decided to go with my car recommendation and chose the $92. After a half hour it was done. Total price $92. That included oil change oil filter change to off all fluids and put air in all 4 tires because the low tire light was on. They said I didn't need to change my air filter because it was fine. Honesty is very important to me and I was impressed they didn't change the air filter when it didn't need to be changed. I think most other places would have. I will be in 5000 miles for sure!! Thanks guys!

Called about a job, the woman who answered sounds like she doesn't even want to be bothered with…read moreit, which was whatever, I knew these guys do decent work and relatively quick. So I decided to go with it. Dropped off Monday for diagnostic, told her I'd need it back the next day as I have work, she was Overnighting the parts, said that will be fine. Tuesday roughly 2 o'clock in the afternoon I call she said the part was running late, said it would be there "any minute" (i know what that means) and told me it'll be done today she'd give me a call. Never calls. 430 rolls around and I decided let's call again.She tells me it's not done. So I brought up that I was a little confused because she said it could be done today and I still haven't heard whether you guys are going to take a look at my transmission.She proceeded to freak out. Yelling at me. "F*** you motherf*****" and hangs up. Proceeded to play phone tag because she wouldn't speak to me like an adult, just kept hanging up. At this point I'm just confused because I still need my car for work and quite honestly her attitude was terrible from the get go. It's the holidays and I really can't afford to be missing work or dealing with whatever that was to begin with. Told her I'd be there with my dad to get the car. Their hours when you look them up on Safari say 6pm but they're hours are actually 5 pm so unfortunately I was too late. Today at 8 am I basically show up and ask her as calmly as possible what's going on with my car. She explains what I already knew. She then says I'm talking Over her when I didn't even get a word out. I'm just trying to tell her I need the car. I'm not even trying to speak of the situation that happened before as I am going through my own problems as it is and I don't need to be worrying about whatever her problem is. And again she acts like a child tells me to leave and walks out of the room. This is now the 2nd time I'm basically denied my car. She didn't ask me to pay some up front or anything. She was unwilling to hear my situation that I work over 30 minutes away and that I at least needed the car back until my next day off she just kept freaking out. I asked the gentleman behind the counter to explain to me what's been done so i could drive it away as is and I was told to leave by him too. I genuinely don't understand. After this she bursts out the door at me, I'm standing by the front door, have no clue what to do cause I wasn't exactly sure her intentions. After that I just threw my hands up and left. Unfortunately I couldn't get anywhere with non emergency police numbers earlier. I just wanted to leave with my property at that point. I was still willing to pay and did pay when I left but i am now cheated out of a days pay and feel that after this experience it's quite unfortunate that a business is willing to do this to people so close to Christmas time. All I wanted was my car back for like 1 day maybe 2. Never have I dealt with someone so Miserable. So I left, about 930 or so I get a call it's done from someone else. I thanked him for calling me and said I genuinely don't understand what exactly this is for and there she goes, in the background "maybe if you didn't run your mouth " lady, I never said anything rude to you I only said what was true. You ignored me 2 times about my transmission . And the second it became an inconvenience to you, you flipped out. I really just don't know what to say. Only reason I give 2 stars is because I genuinely never had an issue with their work. But I hope and pray that this deters anyone from getting work done on your car here because it seems the second something inconveniences you as a customer they don't care. Or at least she doesn't.

I needed a car inspected and Graybeal's was able to get me in sooner than any other shop in the…read morearea. Their price was in the same range as the others, and they worked fast. A good experience all around.

Ashley and Bobby were Godsent! Saved my Saved my Easter holiday on a road trip back home. Details…read morewill follow!

From the owner: Honesty Is Our #1 Promise To Our Customers! We Strive To Make Every Visit Or Encounter 100%…read morePositive! We Welcome Everyone With Open Arms & Hope To Keep Everyone & Their Loved Ones Safe On The Roads. Our Prices Are Unbeatable & We Are Always Willing To Work With Anyone No One Is Every Turned Away!