My wife and I have been customers at this establishment for years at the recommendation of my neighbor who own many cars. They have fair pricing and they stand by their work! We will continue to be patronages of this fine establishment! read more

As a multiple times return customer, I like to mention why I bypassed good saving coupons ? Why I chose drove a long way here? It all Because, this shop is not only reliables, people works here are super super professional & friendly, they also kept appts time very well too. Yes, I 100% recommended this shops to everyone. read more

Superior Autowerks - Business location info - Auto Repair Near Me - Pleasanton, California

I've been dealing with Jake and his team of expert mechanics for a few years now. After my 30 years in the car business I know who I can trust and who I can't. Superior's work is 2nd to none and his rates are extremely fair. As I understand, Jake was a certified BMW technician. If he could service and repair German cars I'm confident Superior Autowerks can take good care of your car's needs. He's done a great job of repairs on my 2013 Dodge Durango (and lord knows, he's gotten to know it quite well) read more

Needed a smog check and called a few places. Pleasanton Smog and Repair picked up right away, had very fair prices, and great walk in hours. I was able to walk in at 4:40 pm and Steven was kind of enough to take me. The whole process took 10 min at most. Great service at affordable prices! read more

I've been a customer of Superior Autowerks for a few years now. My neighbor referred us to these guys a few years back. He's been their customer for years. These guys are professional, honest, and willing to work with their customers. We will continue to be their return customers! read more

I've been a loyal customer for over 10 years because this business continues to evolve to create a great customer experience. 1) They use caller ID technology to bring up existing customer profiles, so before you can even say "hello," they know your name, car, and last time you were in for service. This was so convenient because it saved me time from saying and spelling my basic information to get scheduled for service. 2) They use text messaging to communicate with customers. I am constantly in work meetings and appreciate that I can just get notifications or communications via text message instead of playing phone tag to get updates or make decisions. 3) Inspection reports are provided in a web link sent by text, with photograph evidence of a thorough step by step inspection. 4) I've gotten estimates from about 5 other repair shops closer to me because I've now moved about 30 minutes away, but Pleasanton Smog & Repair's prices remain consistently competitive. As an example for my car's Service B, M&N Danville quoted me $1550, the car dealership in Pleasanton quoted me $850, the car dealership in Fremont quoted me $550, a small local shop quoted me $295 but had a 5 week wait, another big name shop quoted me $350 but had a 3 week wait. Pleasanton Smog & Repair quoted me $320 and got me in immediately. 5) I know I don't need to bother with coupons because Jake will tell me what deals are currently available amd automatically apply them them to my account. Not to mention, he even discounted my service more than he quoted me... just because. I ended up paying $300 for Service B, which was $20 less than what he quoted. 6) Oliver (the shop dog) is the friendliest fur friend and cheers me up just being in his presence! I always bring my dog just to socialize with the shop dog. 7) I arrived 15 minutes before the shop opened and the guys next door helped to take my keys in and send me on my way so I didn't have to sit in my car and wait. 8) Honesty and integrity. I once deferred a brake service because I wanted a second opinion, only to return because I other places tacked on a few more "issues" in my diagnostic. Not once did I ever feel pressured or guilty. Not once did I ever have issues after a repair service, which I tend to have with other shops. 100% recommend Pleasanton Smog & Repair for all the reasons above. The guys there are incredible and so wonderful to work with for over 10 years. 10 out of 5 stars! read more

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The team did a great job. I took the car in for a shaking motor and once-over. They did a diagnosis and found little faults. The motor mounts were broken. They called and advised me and then performed the work. No more shaking! Thanks guys! read more

Got a coupon through one of those mailers: $19.75 for the smog plus $8.25 for the certificate (cars made in 2000 or newer). I was totally expecting some long wait. I basically drove right up and was seen immediately. Those whole process might have taken 15 minutes top. Super friendly family owned. $28 and out the door with the certificate. They also sent in the certificate by VIN. Such a great experience! read more

I have brought my older vehicles to Superior AutoWerks for a number of years and have nothing but praise for Jake and Irman. Customers are treated cordially, questions answered straight and true, repairs are done expertly, and prices are reasonable. I NEVER have the feeling that I did not get my money worth or someone was trying to fool me. Very few businesses nowadays can boast such performance and reputation. I wish I were a billionaire so I can buy the entire plot of land where Super Auto is located, expand its bay facilities, then deed it to Jake and Irman in perpetuity to thank them for their outstanding service and personal qualities. Pleasanton and the costumers are blessed for having Super Auto. read more

If I could give more than 5 stars, I would! If he were in school, he'd earn an A+ If he were in the Olympics, he'd win the gold medal! Jake and Irman determinedly hunted down, diagnosed and corrected a very obscure problem with my car that the dealer basically told me was unfixable. When Jake found the issue, he fully explained everything and gave me all the scenarios possible to fix my car and let me choose what I wanted to do with it (It was not a cheap nor easy fix). No pressure. I could not possibly be more pleased with the results; and the price they charged me was very fair for all the work they did. Jake is the most honest and hardworking mechanic I have known. I highly recommend him without reservation. Thank you, Jake for keeping my vehicles on the road and running well. I appreciate you for all you do. Sincerely, Lisa Miller read more

Coupon deal for smog check. $25 out the door. Cash only for smog jobs. Came back for a synthetic blend oil change and tire rotation. $40. Small shop. Office, bathroom, and waiting room are all in the same room. It's better to drop off your car than wait. Gets busy and they close for lunch, so call ahead for an appointment. Irwin seems reasonable. read more

Busy shop with great service at an extremely competitive price. They always have a smog coupon on line. One of the two owners is the chief mechanic also and his daughter works the desk. She reminds me of Marisa Tomei in My Cousin Vinny. No appointments for smog but they do oil change and all other services and repairs at very competitive rates. Highly recommended. read more

I received a synthetic blend oil change which included a free 30 point inspection. It was around $32 total. I made an appointment, and my car was ready an hour later. They texted me a link to my inspection report, which included pictures of my car, some online videos for clarification, and their recommendations. I went in knowing I had a problem with my coolant and the mechanic showed me a hairline crack on my radiator where it was leaking. He answered all my questions, and did a great job of explaining why it's an urgent fix. I drive a 96 Camry with less than 128k miles. They quoted me $820 for the fix, and let's be honest, my car is probably only worth double that. I shopped online and found the same model radiator for $80, and picked it up the next day. With the help of YouTube, I was able to replace it myself and bleed out my coolant system. It took research and an entire afternoon but I got it done on my own. Please do research beforehand before paying way more than you need to. read more

Very good folks here. Had to get a smog done and they got me right in after they told me there was an opening. I just did a repair on my car due to an error code. They told me to come back after the computer on my car reset. Any hour later I returned and they put me the front of the line, ran the test and my Honda passed. Busy little shop with good staff too. read more

This shop used to be two separate shops. One focused on smog and the other no auto repairs. Jake was a BMW mechanic and was really knowledgeable. He did great work. Then they merged with the smog business and repair work is no longer done by Jake exclusively. The quality of work degraded noticeably. The same problem needed to be repaired over and over again. Also noticed they use cheap parts from China. Looks like they gave in to the pressure of cost reduction and compromised quality for profit. I have since lost confidence with this shop. They may still be good for smog checks, but I would not bring my car to them for repairs anymore. There are so many smog check places around that I really do not have the need to go there after the bad experiences. Very unfortunate because Jake used to be really good at what he does. read more

There was a list of things he gave me that was wrong with my car, I took it to my mechanic, he showed the brakes were not in need of replacing. Nor was the gasket leaking, nor were the spark plugs worn. So when I questioned him on this he " said I'm not going get into a passing match with you" "I have a billion customers so I don't have time for this" Beware women. read more

The last time I had my oil change here. The technician did not reset the oil change code. I thought no big deal, as I think they will do it this time around. I ask and they refused. After months of driving, I had other service code that arises. I ask them if they can reset them as well. It's a simple process, but they won't not reset it. Even the oil A1 code they did not reset. Also, they don't care about your car as they dirty up the leather door handles and seats and arm rest. They don't it down floor paper as there oil grease boots are rubbed into your car carpet. They also leave oil stains on your engine compartment from the oil change. Cheap price does not mean bad service. I will not be going to them further on. More to the first post... I just received a voice mail from the owner. Threatening and swearing words. As you see in his reply. It's very threatening. If you think I made the bad service up. Feel free to bring your car there to service. Check how they DONT USE service mats for there nasty oil boots. Check your steering wheel and center console and door arm rest. They leave oil stains you have to clean back yourself. Check under your hood. Oil stains on areas they touch. NO CLEAN UP. On top of it. I believe they blast my air conditioning and radio while servicing the car. PM if any want to hear the OWNER nasty Voice mail left to me. JUST WOW. Bad business. There are many other cheap oil and service stations in Pleasanton. read more

Hello, Needed a smog check and everyone there from the girl at the front desk to the mechanic who conducted the test were very friendly and quick. This was a great customer experience. I also requested a quote for a timing belt replacement (LS430) and the quote was 25% less than the dealer. Only thing is I wish they had a larger parking lot as I am very happy with the service here and they could use more space. read more

I have been coming to Pleasanton Smog and Repair for the past few years and have noted nothing but pure honesty and excellent customer service. They have been caring for my Range Rover Sport. Jake and his team are up front and honest about costs, diagnoses and treatments. They are always on time and communicate well with their clients. Their prices are competitive and you certainly cannot beat their customer service. Highly recommend their business! read more

So disappointed. Just came back from a maintenance service, and I feel like I've been had. I've been coming here for my car care (oil changes, maintenance, smog checks) for almost two years. I used to like it here because I felt like I could trust these guys. I'm happy business is growing, but there are some changes I don't like: 1. Instead of getting one quote up front before the start of work, I ended up getting 3 quotes for different things (the first one was for the maintenance, which is what I came in for. The second quote was for replacing the filter. The third quote for changing my spark plugs and doing a brake fluid and power steering flush). I was never given one total cost for all these services, I just had to add everything in my head as each thing came up (which I thought was going to be around $300, but the total came up to $465 -- I obviously either missed something or things weren't communicated properly). My fault for not asking for the GRAND TOTAL and just agreeing to everything (again, because I used to trust these guys). 2. Since when has there been an extra charge for an oil change when you are having a maintenance service performed? I've always been used to paying the quoted maintenance fee, which included the oil change. Today, I was charged $130 for the maintenance, and an additional $24.95 for the oil change. The initial maintenance quote was given to me verbally, and I wasn't told that the oil change would be a separate charge. All I was told was that the "maintenance service is usually $130, but since you have a Honda, I will drop it to $95." He never even stood by his word, and I wasn't even the one who asked for a discount to begin with. Get EVERYTHING IN WRITING before any work is done! 3. While I waited for my car (2 hours total, completely expected on my part), I saw about 4 people get turned away for smog checks near the end of the day (between 3:30 to 4 PM). The lesson here is to call in advance to make sure they can take you (although I did overhear 2 customers say that they had called and been told to go in, and yet, they were turned away still). 4. The salesman pitch. I trust you when you tell me my spark plugs need to be changed, but why did you recommend to do that when on my "Owner's Manual" it says to replace spark plugs when the Maintenance Minder number is "4" and mine was only at "1" (tire rotation)? Again, my fault for going along with it, but again, I trusted your recommendation. 5. More salesman pitch because I'm a girl. Did I really need a power steering and brake fluid flush? I forgot that they used to always try to up-sell me on these services at Oil Changers, but I thought you were better than that, so again, I trusted your recommendation and went along with it. So basically, I went in for an oil change plus a basic maintenance (just checking fluid levels + tire rotation according to my "Owner's Manual"), but walked out paying $465 for all the extras they recommended -- new spark plugs, brake fluid flush, and power steering flush. I'm happy to pay if I really needed all these extras, but my gut feeling tells me I've been up-sold and taken for a fool. Advice to the business owner: run your business the way you used to (honestly), and you will make more money that way (by retaining customers) rather than by making unnecessary recommendations. read more

Superior Autowerks - My receipt for proof - Auto Repair Near Me - Pleasanton, California

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This is kinda place that gives auto mechanic and Auto repair a bad name. I needed to smog my truck and the usual place I go wasn't available at the time so I tried this place, they failed my truck and I won't bore you with a long story, but I went to the California referee and they passed it right away without doing anything else. I asked him if he had any clue Why these guys failed me, he said I don't know but I found nothing wrong with your truck, it Should have passed the first time. It looks to me like this place is run by a bunch of young guys who don't know what they're doing. Word to the wise avoid this place. read more

I am not sure how this place got 4.5 stars. I went there twice to get a Smog Check for two different cars. I had no problem with the 1st vehicle. An older gentleman did the smog and was very thorough and the car passed with no problem. The 2nd time I went, a younger guy did the test and I was told that the car failed the smoke test. I thought that was unusual since it had just passed a smog test 6 months earlier. They told me it would cost $195 for a diagnostic. I went to the California Automotive Repair site and read how the test is performed. My brother and I did the test and detected zero smoke. I took it to a Mechanic and explained the situation, he had me rev the motor and told me I did not have any problems. He suggested I take it to a Smog only shop and it passed with no problem. Just letting people know they might not want to just assume these guys are right. I can't even begin to guess what they thought they saw but I wasted the cost of the test and I can say it wasn't even a borderline case of maybe there was smoke...clearly there was none as supported by two different businesses. read more

NOTE: I did not get a SMOG check here. So I have had probably THE absolute worst SMOG experience EVER, and this was just one in a long line of frustrations. As for why 2 stars? They say they open till 6 M-Fri. But if you show up after 5, they don't take any more cars. Its like going to starbucks at 9:30pm, and they close at 10, but they turn you away, because they really close at 9, and they are cleaning up during the last hour. The reason why I was going to come here. I saw a $16.75 coupon + cert and how can I pass that up? I got off work early on a Thursday so that I could SMOG the car. I tried calling a few times, the phone was busy, so I decided to just drive there. I live fairly close, so it wasn't a big deal. Well. with traffic, etc, what should have been a 10 minute drive took over 20 each way. I was there shortly after 5:00, and I was told that they don't take cars in after 5:00, come back tomorrow. WHAT! Really? This is how a 5 star establishment treats it potential clients? They are STAR certified, and their yelp reviews are great. So I assume they probably do good work. But for me, I'll guess I'll never know. TIP: M-Fri, they don't take cars after 5:00, so show up early. read more

AVOID THIS PLACE. I needed to get a smog check to renew my vehicle registration. I found a Valpak coupon for this place and it seemed to have the cheapest price in my area. Turned out to be too good to be true. My vehicle failed the smog check but not because of the smog. I was told to fix the issue and come back. They should have checked the issue before charging me for a smog check but they said they have to "go in blind." Unfortunately, I will still have to pay the fee for a smog check IF I ever come back again. In my experience, other shops in this area have given a free smog check if you come back after fixing the issue. Very uncool. read more

No frills, get the job done kind of place! Happy to see reasonable pricing and good service for smog checks. California makes it so difficult to have this very basic service done, that most other states make super easy and auto shops don't try to rip you off (really, $70-100 for a quick visual inspection, hooking up a couple cables and pressing a couple buttons?!?!) Enough of that...these guys were great. They have coupon specials, but if you don't have one and have some pocket cash, ask for a cash price. They'll offer you a great deal. No appointments, and probably took about an 1:15 - 1:30 from when I walked up to out the door...about 3 people ahead of me. Also consider coming here for an oil change. Even if you're a DIY kind of person like me if may make sense once every 2 or 3 oil changes. Their prices are great (I think it was $25 conventional, $40 semi-synth), and they do a quick under-vehicle inspection while they are there, something you'd probably pay $60-80 alone without also getting an oil change. Good to get all the bushings and suspension connection points checked every now and then by trained people. read more

Superior Autowerks - Auto Repair Near Me - Pleasanton, California

Well deserving of their 5 star reviews. Went here on a rainy day about a month ago for a smog check. Brought a coupon from the mail. I believe you can also find a coupon on-line and print it out. The place is a little hard to find. When you turn into the automotive repair complex, it's at the very end. Fortunately, one of the workers was outside and directed me to their place. The smog check only took about 10-15 minutes. It was exactly $25 cash (NOTE: the coupon says you have to pay in cash), with everything included. They sent the certificate electronically to the DMV and I paid my registration on-line. I got my sticker in the mail. No issues whatsoever. The reviews on the price mix-ups for repairs are likely communication issues and not blatant dishonesty. Yes, I agree that you should get a written quote before repair work or expensive maintenance. When I was waiting for my smog check, I overheard one of the employees convincing a customer over the phone NOT to go through with a repair, because it was expensive and his car wasn't worth that much. This guy just turned down work (and income) for the good of his customer. Wow, pretty amazing. Will definitely recommend to others looking for a good/fast/cheap place for a smog check. read more

They got me in and out within 30 mins! Great customer service and nice front desk. I used a coupon for the smog test they had online and only spent around $40! read more

Got my Honda got smog tested yesterday at this place. Reached out through yelp for a quote. Prompt response and transparent pricing. Got to the location yesterday, service was quick, professional, courteous. Used the coupon posted on their website. No hidden fees. Took less than 15 mins to get it done. In and out quick. Will bookmark this place for next use. read more

Jake and his daughter are good salt of the earth people. This is a review of my experience with fixing my headlight for my '08 Acura TL type S. First time I brought it in, Jake was honest and charged me only for half the labor cost to put in an HID lightbulb I brought from O'reilly. It turned out to be the fuse and replaced it for free. My car battery dies and the HID lightbulb dies again. I bring it to Pleasanton Smog and Repair for a follow up and I bring another HID headlight. Jake charges for full labor cost and tells me after an hour of work the headlight might need to be replaced as the fuse and lightbulb did not fix the problem. He sits down and discusses that it may take some body work since my fender had been dented and may affect the placement of the headlight. So we make plans to to meet up in a week to bring the car in and get it fixed. I send over my insurance estimate/claim and have Jake contact my adjuster if any other item needs to be covered. Comes Friday, I bring my vehicle from San Francisco to get it fixed. He then tells me, he actually can't do this type of body repair and I should bring it next door to Chilton. Jake's experienced, and I couldn't figure out why he couldn't tell me throughout any phone conversations before having me drive 30 miles to tell me he couldn't fix it. Then I find out I'd have to have my car stay for several weekdays to let the paint dry and make sure parts fitted. I live in San Francisco, and I was hoping to either get it fixed today or know ahead of time that it would take this much time. He seems an honest and reputable mechanic. But communication is a must. Even when you're very busy; find the time to spend a minute and update your customers. For smogs, I might still bring my car if I come visit Pleasanton. But I've learned my lesson and stick to somewhere convenient and always call to double check the mechanic is doing what he says he will do. read more

Superior Autowerks - Auto Repair Near Me - Pleasanton, California

I would recommend Superior Autowerks to anyone in the area looking to get work done on their vehicle. Everyone in the shop is very professional and their prices are extremely fair. My entire family goes here for services on our vehicles and we don't have one complaint.They took the time to make sure I knew exactly what was happening with my vehicle and when to expect it to be ready. I've visited a few shops in town and to me they are the best. read more

Best Priced Smog in P-town.... don't pay $100 dollars for a smog test. Find the right shop and stick with them! Been bring all my cars here for years for SMOG testing. During Covid, you do have to schedule an appointment. Staff members are wearing gloves and masks. read more

I needed my smog certificate updated and did what I do, go to Yelp! I called a gentleman named Mo on Saturday and he said come in anytime Wednesday. I am a business owner with a busy schedule, I paid such a reasonable price for such professional service, I tipped him $12 dollars. In and out in 15 minutes, no upsell, no deceit, no drama. Just great service for the price quoted and out the door. Great job Mo! I highly recommend Smog Kings!! read more

After calling around to several local smog places that charged ridiculous prices for smog checks, I was referred to Pleasanton Smog by two of my co-workers. They quoted me a price on the phone. Still I came in expecting them to "find something" that needed fixing. To my pleasant surprise, they smog checked my car in about 15 minutes (no wait either). I passed, I paid the $45 charge, and I went home. No hassles, no upsells, no trickery. Just a good, inexpensive smog check. read more

I had been going to this small Two Hardworking Owner Operated Auto Shop for quite some time. Both, Jake and Irman are knowledgeable, soft spoken and very helpful. If your vehicle needs anything, other than what you went for, they will tell you and leave the decision with you. The Receptionist is Nice, polite and helpful. Another Guy working there, whose name I don't know is also a wonderful man. I recommend them without reservations. Excellent Service. Jaswant Singh Pleasanton read more

Professional repair shop with reasonable prices. I have brought my Ford Escape and Explorer here multiple times for oil changes, battery replacement and other issues I have had. They wear masks, socially distance and give discounts to essential workers and firefighters (a bonus star for this). Andrea at front desk is responsive and also text messages you quotes and statuses on the repair. read more

I found their smog coupon somewhere and I called them before I head there. They ask me to come after lunch. I show up at 1:25 and they say they they are still eating lunch and ask me to come back at 1:45. Given it is only 20 minutes I told them I'd rather wait. They insist I have to leave and return at 1:45. I don't know what's so hard about letting me use their couch for 20 minutes on a hot summer day. So I leave and get my smog done elsewhere. Not my worst experience but obviously my time means nothing to them. read more

I showed up 1 day and told mechanic is out sick. I came back but told there is $20 additional charge because it's Porsche and they have to move something to plug in the OBD2 cable? WHAT? Worse had to wait an hour. So I called my regular smog place in San Ramon and told there is NO upcharge nor need to remove something! Shame on them to reel in customers with coupon only to demand RIP OFF up-charges. read more

Brought 2 cars in for oil changes. Both times left with quotes for repairs they said were needed. I brought the vehicle that they told me needed a $450 water pump replacement to my mechanic and then to another shop for estimates. Both shops put dye into the systems and both said there was no evidence of any water pump leak!!! I've heard of shops trying to milk people with unnecessary repairs but had hoped that they didn't exist in Pleasanton. Second opinions are very important- and save me $450 for something we didn't need. read more

My new go to shop for my cars needs! Great and reliable technicians with very reasonable prices.

Came here for an oil change before Christmas and 100% sure either they used crappy oil and filters or they did not bother to change them at all. At the time, they told me to take a walk around downtown because it'll take about an hour or so, so I was not watching them. A month after the "oil change", I thought the mileage I was getting was a bit lower than usual, so I checked the oil and it came up discolored. Went to a random shop on Old Santa Rita and mileage is back to normal. Life Pro Tip: Avoid these guys. read more