Burlington Mitsubishi has been a part of my life for 15 years, and I truly couldn't be more…read moregrateful for the people there. Tim and Tyler upstairs, Dylan, Chris, and the entire maintenance team downstairs have treated my wife and I with genuine care every single time we walk through the door. It's rare to find a dealership where you feel seen, respected, and valued -- but that's exactly what this team has given us year after year. Their honesty, fairness, and kindness have meant more than I can express, and the incredible cars and deals we've received are just the icing on the cake. Burlington Mitsubishi isn't just a dealership to us; it's a place we trust wholeheartedly. Most recently we needed to upgrade our 2 car fleet due to family expansion and an unfortunate accident. Tim and Tyler went above and beyond to get these deals together for us, faster than we expected and at incredibly fair rates, while maintaining their impeccable customer service. We could not be happier with our experience(s)!

First of all, the staff is tremendously qualified to address any and all concerns. They are…read moreknowledgeable, well prepared, and eager to go out of their way for the customer. The dealership owner has his thumb on the pulse of every aspect of the business. I actually left the dealership where my vehicle was purchased because of Burlington Mitsubish's reputation. I was so impressed that we brought our daughter in to meet the owner. She then drove home in a new vehicle. bottom line: this is the way customer service use to be and the way it should be. Thank you Burlington Mitsubishi.

Approximately 11 hours to get to my location. Ended up getting stuck twice having to winch…read morethemselves out. Trashed my neighbors mailbox's And then just took off, without a word.

I have been a client of hometown for 8 years and my folks even longer. They've always treated us so…read morewell, fair prices, short repair times, honesty and integrity; however, they just lost a decade of loyalty to one incredibly unprofessional phone call. On September 20th 2024, I brought my 2007 Honda Fit to Steve to take a look at some service lights and a funny noise. He fully diagnosed it on the spot, told me I needed to bring it back for a new transmission and new brakes and that he'd call some parts companies and get back to me with an estimate. He never contacted me again. A few nights ago, 12/2/24 my engine started billowing smoke late in the evening and I emergently had my car towed to hometown after hours, thinking that as a loyal customer they may be able to get me in. Instead, I got a phone call from Steve telling me that they have never and will never work on Honda Fits, my car is blocking the plows (there is no snow) and that I need to bring it elsewhere. I asked for a recommendation, and he told me that no one will work on a Honda fit and he won't send me to one of his friends. I brought up the diagnostics he did, and he told me that when he did it "6 months or a year ago" (actual timeline = 10 weeks) that he did indeed call me back with prices, "or maybe left a message". So in one conversation he both admitted that he did work on my car and looked into parts but that he also has never worked on my car and won't in the future. I think I asked one more question and he told me my keys were in the cup holder and hung up on me. Great business, Steve!

I bought my vehicle in 2020 and with some skepticism, I have had a great experience and one of the…read moresmartest decisions I have ever made. My vehicle only had 25 miles on it. When I purchased it for under fifteen thousand dollars. Too good to be true, it was all true! I've almost 47000 miles on it now in 2026, and it is still running and looking great and only Issue was a loose bumper guard and Turn signal problem that was a faulty part. Everything they've ever done for me.In the service department has been Efficient with no surprises Sometimes quick, letting me wait for my vehicle. I'm currently almost paid off for the Buick once. Been offered money from the dealership I take it in for my oil changes, but plan on keeping it for my family. Considering getting another one, actually.Yeah, highly recommend.

*let me preface this by saying I didn't purchase a vehicle from Paya's but the service was…read moreexcellent and want to share! I visited the Colchester rd as my first stop in looking to test drive cars. While this location didn't have any cars I was interested in, the woman sent me over to their other location off Williston rd. As soon as I arrive, I see all of the cars we had talked about lined up and ready for me to test drive. This service is fast! I wondered about a new car they had brought in about what made it a rebuild, after I test drove some cars. The next day, I receive a call from the owner himself explaining everything that happens to their cars. Super transparent!

Keith and his crew quickly diagnosed our AC problem and efficiently repaired for a very reasonable…read moreprice. I recommend them to everyone!

Amazing customer service. I called for a last minute hole repair in my tire and they got me right…read morein. They are not the type of people to rip you off and actually charge what the service is worth unlike a lot of dealers. 10/10 recommend!

Had to find a new mechanic after 25+ years and after doing my research and asking around I went to…read moreMessier's...Friendly, patient people who were able to work around my crazy schedule and who took the time to explain what needed to be done

Just moved to the area from out of state and needed to get our cars inspected. Both cars passed…read morefine, which I had hoped for since I try to take great care of them, but you never know when one is eleven years old. I was half expecting a call saying it failed for some reason and it's going to cost several hundred to fix, but luckily an unfounded fear. Everyone I dealt with was a very personable and friendly. I wouldn't hesitate to bring them back for future service.

God blessed me with these guys. It didn't take them long all. Junk truck been sitting there over 30…read moreyears! Thank y'all so much!! Jill

I work for a spill cleanup response company (Republic Services). We have worked with Rick's on many…read morevehicle accidents (mostly tractor trailer) and they are great to work with. Their drivers are always helpful, informative and ready to assist us to get things done in emergency situations.

Great tire service!! Cannot say enough how they squeezed us in first thing in morning and the whole…read moreteam worked well together in the rain to make sure we were safe and on our way.

I went for an inspection of my car. because I needed a tire it cost me over $200. I went up to…read morethe counter and they put a sign in front of me that said they charge and extra 3% for credit cards or debit cards!!!!! this is highway robbery!! Luckily I have a checking account and luckily there was enough money in it to pay, but what if I didn't have that? I would be paying an extra 3%!!! and....I went twice and not once did anyone in the entire place give me a smile. they were like zombies. I will never go there again.

I just had the transmission fluid flushed and changed along with the filter. The guys were…read moremeticulous with the work they did. The work took longer then they or I expected. They explained why it took longer and only charged me what their job program called for. Even though it took about 2 hours more to do the job. I will defiantly be using them again. Thanks guys!

Consistently great tire and general auto service at reasonable prices! Excellent people to deal…read morewith!