We used Ackman Glass & Mirror to purchase and install a shower door in our newly finished basement…read more I had a great experience form start to finish! The turn around time was exactly as promised/expected and service great! The gentlemen that came to do the install were nothing but professional and very pleasant to work with! We will definitely be using them again for future window/door needs!

Ackman Glass & Mirror did an AMAZING job on our custom patio door! From ordering our door to…read moreinstallation & clean up! Highly recommend them!!!!

Asked Louise for a quote to repair/replace the broken spring assemblies that keep the sashes up…read more She scheduled my appointment for someone to come out from 1+ hour away to give me a quote a week after my call. I told her to save her company a trip that I would send pics of the spring assemblies so someone could potentially come prepared to fix on the quote trip. The quote person showed up between the 2 hours they were scheduled for. The person did not have the pics that I sent to Louise. They talked about replacing existing hardware with another window manufacturer. The quote guy, Steve, said their service people are in Rockford area 2-3 times per week. While I waited 2 days for the quote I googled replacing the spring hardware. Parts are available at Lowes and Home Depot for less than $50. The quote I got from this unprofessional small business was for $900. DO NOT ALLOW THIS COMPANY TO PROVIDE SERVICE ON YOUR WINDOWS

These folks were super helpful fixing a broken window that I need repairs on. They were able to…read morereplace the glass on the sash. Customer service was very good and they were friendly. I was not sure how this was going to go and they came out within a day to measure everything up and get a quote to me. I received a fair quote the next day and was full replaced better than new writhin about 7 day. I would recommend using these folks for any repairs that you may have. Thanks

They did not finish the job. Required payment upfront and left the job incomplete. Had to hire…read moresomeone else to finish. I do not recommend!

DO NOT USE THIS COMPANY!!! Please read!!! This company is a complete nightmare. My building hired…read morethem to fix a broken window in my apartment, and their workers managed to make everything worse. During the repair, they recklessly broke my collector's Marvel statue, which is irreplaceable and worth a significant amount. They tried to cover it up by shoving the pieces back inside to spaces in it to make it less noticeable. Despite clear evidence that they couldn't fix the window without harming my property, they refused to take responsibility. To make matters worse, when their workers came back, they were making jokes and speaking disrespectfully in Spanish, not realizing I speak and understand the language. It was incredibly unprofessional and insulting. I've had to file a police report and take legal action, which has cost me more time and money. Their carelessness, disrespect, and lack of accountability are beyond belief. Stay far, far away from this company unless you want a headache and significant losses. Avoid using this company they have no regard for your personal belongings. If I could rate this place 0 stars I would.

Steve and his staff listened and determined what we wanted, as well as needed. There were aspects…read moreof our original design I did not realize could pose problems that their professional eyes and knowlege picked up on - which again demonstrated their excellent attention to details and to the customer. As a very satisfied customer, I would recommend them to anyone for their design style, implementation and follow through. Gerri, Rush University

From the owner: We have four divisions under the corporate name…read more * Wonderful art, all styles, all mediums, all in stock. We have staff artists that can create any original style paintings. * Framing, we produce our own custom frames. We can deliver the very best prices, and service, with 1200 styles available. 48 hour service. * Custom cut glass and mirrors. We can also etch and sandblast designs, images, and logos on glass and mirrors. * Custom made office furniture to specific to job sites with different finishes. Receptions areas to Board room tables, all affordable and one of a kind. With or without corporate logos or designs.

I used this company when we first bought our home and needed shower doors. I completed 3 of the 5…read moreshower doors at that time and everything went very well! 15 years later, seeing how good of a job Joe and his team did, I was hoping to contact them again for the remaining two doors. Thankfully their phone was still the same and I received another great service from Clayton, the excellent estimator, Jeanine, Joe and Luis! Thank you again Joe for doing such an excellent job with the shower doors. Your work withstands the many years of usage! If anyone needs sturdy, effective and beautiful shower doors, this is the company to call. Great service and pricing!

I tried to get someone to return my calls 3 times .Jeanine the girl inside promised me the owner…read more joe or she would call me back.Nothing from the both of them.I own a business for 35 years and sometimes thing get busy. I have the common courtesy to at least call the customer back.If they can't return a basic call ,I hate to see there work.I called a company Touch of glass and Mirror returned my call that day came out in 2 days and they got $5000 of my business.

Worked with Patrick on a remodel job in Antioch. Gave him the price for the repair, he agreed and…read morewe did the work. All was fine until he decided not to pay the invoice. This has been going on for over 5 months. When he did accept a phone call he said he was in a bit of a bind and would make an effort to get the bill paid. Told him that I would work with him in any way to help him out and now he refuses to answer calls or reply to E mail. Stay away from contractors that don't pay their bills!

Patrick and Chris were recommended to us by Rob (owner of High Caliber Electric), as we need some…read morecarpentry work done on a house that we had just purchased. The scope of the project grew as we realized that we needed more things done in the house before we could move in, which included: installing several interior and exterior doors, removing and reinstalling a built-in set of drawers, installing and fixing flooring, removing a built-in wet bar in the basement, doing some work in a bathroom so we could put in a new vanity and bathtub, removing a wall between two rooms so one could be turned into a walk-in closet, making a small alcove into a closet, stripping down a door to be refinished, making shelf supports for our long pantry shelves so they don't bow from the weight, and helping fix a basement leak that was due to the prior owner not properly fastening his deck to the foundation. I am sure there some things I am forgetting, but the bottom line is that Patrick and Chris were always up to doing what we needed done. They were on time, professional, friendly and easy to work with. Patrick was great about providing quotes for all of the work, and had very reasonable prices. In addition, when I needed a contractor for something that he couldn't do, he knew someone in the area he could recommend, and those recommendations (of which there were several for: roofing, plumbing and tile work) worked out great. My wife and I appreciate the great work that Patrick and Chris did, and would highly recommend them for any type of construction project - whether it's big or small.

had rock solid build a set of steps and a landing. they were reasonably priced, and real busy…read more laura and rob were the front office people. aaron and jacob did the building. it turned out perfect. they took the time to make sure everything was cut correctly, plumb and level. they sealed all the pressure treated framing, before installing the trex decking. cleaned up the area when they were done for the day. they were very easy and pleasant to work with. i would definitely use them again and recommend them.

Rock Solid Builders tore our old deck down, with the exception of the structure. They rebuilt the…read moredeck using Trex and it looks wonderful. This is a walkout deck so we had them install the Trex Rain Escape underneath and finished off with white PVC bead board. We had a few issues and they addressed them right away with no hassle. The team that installed the deck was very meticulous and clean. We love the upper and lower deck and will spend lots of time outside. Highly recommend the RSB for your decking.