Wow- after reading the reviews below, I wonder how Toyota of GR stays in business…read more.. Well, I can't relate to ANY of the issues below relating to service, which is all I've dealt with, I have not purchased a car from them- Ben DeKruyter in service has always been incredibly helpful, generous, and always puts up with me bringing in coupons. :) I've always had a fair service, clean car, and pleasant visit at TofGR.

Took my 2018 Sienna in for its 90k service appointment and new tires…read more - they messed up the alignment so badly that i called as soon as i got home to let them know the car was pulling extremely hard to the right and i needed to come back. - the only available appointment was a week away. I brought it in and even their alignment tester when you drive through the doors was red , they said they fixed it and tried to change me for a full alignment. I had to argue with them that they screwed it up in the first place. - i leave that appointment and the alignment is STILL WRONG. i make an appointment with Kool Toyota. Had to pay $180 to have them try to fix it and they said it was so bad they could not get it all the way correct but that it was significantly better. - now today i just went to get an oil change after Toyota of GR did it at the 90k appointment and the oil filter is on wrong and had to be broken off in order to be removed. Do NOT USE THIS DEALERSHIP FOR REPAIRS!

Kimani Belcher kimani.d.belcher@enterprisecarsales.com…read more616-389-6520 office 616-308-5145 cell 3005 Broadmoor Ave SE Grand Rapids, MI 49512 Kimani took great care of me. I purchased a Compass Jeep through him. He fulfilled all of his commitments: purchase price and service. Any questions I had, he answered same day, even after post-closing. I highly recommend Kimani, because he is trustworthy. Howard Rose

From the owner: Enterprise Car Sales in Kentwood makes buying your next used car easy. Search our inventory of…read morecars, trucks, vans and SUVs with today's top technology and features, estimate your trade-in value and monthly payments, schedule a test drive and apply for financing and receive real-time options - all from the comfort of your home. Visit our website or call your local dealership to learn more.

Carter Johnson and the entire team at Fox Ford absolutely knocked it out of the park! From trading…read morein my previous vehicle and helping me find discounts, to making the paperwork painless, transferring everything to my new Ford F-150, and walking me through all the awesome features--they made the entire process incredibly smooth. Carter has also been great about answering the many extra questions I've had before and after the purchase. Couldn't be happier with my experience. Highly recommend Carter and Fox Ford!

First time customer to this location, I arrived early for my appointment, truck checked in for…read morebrakes, the waiting area is very nice and comfortable, a variety of drinks provided, the service advisor met me in the waiting area to discuss needed repairs. The repairs were completed.

I've leased multiple vehicles through Courtesy Chrysler Dodge Jeep Ram, and every experience has…read morebeen excellent. They have been transparent, honest, and easy to work with.

Pros: Jason + Steven were awesome…read more Cons: Brought my Dodge Journey in for what mufflerman said was likely transmission. Courtesy gets it and says my battery is dead and that could cause the issue with the code because they don't see any transmission issue yet asks to fix it for $800. One weekend later they charge me $1200 because they needed to replace some wires. Fine. Literally the next day car won't start. I get it jumped. Next day won't start again. This is with my $800 brand new battery and $400 wiring. I'm not a car guy in any sense of the word however I truly believe they broke something and refused to take ownership. My car worked before I brought it in and didn't after I left. Last thing I heard was the BCM was drawing power from my battery (which it wasn't before I brought my car in) junked the car after they told me it would be another $800. RIP Big Bertha.

Jake and Gannon are your guys to see. They were super helpful and fast. Found me a place that would…read morework with my credit. There cars are very nice and great priced here. I recommend buying a car from here. Amazing service. Extremely friendly and kind

Levi was extremely helpful when my daughter bought her first car. She was pretty overwhelmed…read more After looking at a couple of other dealerships, she was more comfortable at Paris. They walked her through the whole process and put her completely at ease. We will be back for sure. Rosi C.

After a long time search for a certain vehicle I did do some searching for my best options to…read morepurchase a vehicle with the features I wanted. I initially inquired about a vehicle at Harvey Auto but the price was just to high and didn't make sense for me. With some advice from Harvey's car salesman "Matt Fox" I tried to get the best rate financing for myself. His knowledge of the business helped me in finally making a decision after a month of dealing with dealerships onsite and online. I had some great communication and up front details about purchasing. No pressure, but he did get me to a point where I needed to be in order to purchase. I flew into town and he gladly picked me up at the airport, much appreciated! Upon arriving and my final checks on the vehicle he did everything I asked before my drive home to bring my wife the vehicle she's been wanting. She loves the vehicle and couldn't ask for a better experience with Harvey Auto Outlet and have to give a BIG thanks to Matt Fox for helping my family out and working everything out on his end!

I recently bought a car from Larry Slotsema at Harvey Lexus. He was low pressure and very…read moreknowledgeable. Overall great buying experience.

The service advisor could not of been better. He truly…read morelistened as I tried to explain the intermittent starting issue with my 2007 trailblazer. Enterprise did not have one car in Grand Rapids. He got me a ride from a nice guy from Berger.

Bought a 2024 Cadillac from the used cars at Berger Chevrolet on 28th street, at all costs do not…read morebuy a car at this place, the used cars manager blatantly lied to my face! My offer included having 3 large scratches buffed out which they had already told me they could do and was done, when we picked the car up it was not done so we were told to bring it back the following Thursday (this is after the sale) so we did and then were told the scratches were to deep and there was nothing they could do barring having the whole car painted. The manager (John) told me they put paint in the scratches and buffed it out which was a 100% lie, I personally talked to the body guy! Do not get me wrong the salesman Austin was great but these managers that ultimately make the final deals do not care about you and will lie though there teeth to get the sale and screw you over! Now I am stuck with a beautiful Cadillac with 3 gaudy scratches down the sides that I was promised would be take care of! Stay away from Berger chevrolet used cars!

Recently purchased a Acura MDX from Fox Acura. Amazing vehicle. Great experience from all I spoke…read morewith! Including the service department team, who shared similar interest. Aimee was so kind and helpful in the financing portion. Cory and Jacob were kind, informative and moved the process efficiently. They even delivered the MDX, due to me not trading in a vehicle. That was a first for me. In my 40 some years of purchasing cars...best experience ever! Much respect and appreciation!! Thanks so much! Mark P

Excellent car buying experience . Very friendly and professional staff. Good price and good trade…read morein price to take the hassle out of selling my Tahoe. Thank you Fox Acura Grand Rapids !

I bought the cheapest car on their lot, but they treated me like I was buying the most expensive…read morecar. From start to finish they were responsive, attentive, helpful, and went above and beyond to ensure my experience was truly a positive and memorable one. Used car shopping can be incredibly nerve wracking, Shannon with Encore put my mind at ease right out of the gate and sold me a great car at a fair price. Best used car experience I've ever had, and I will send all of my friends and family to Encore first if and when they're looking for cars in the future.

I had a great experience buying my car from Shannon at Encore Motorcars, he was very professional…read moreand made it an easy decision. My work schedule wouldn't allow for me to get to the dealership, so he actually brought the car TO ME.. TWICE! Once to test drive, and then AGAIN to buy. He was so accommodating and friendly and I'm extremely pleased with my purchase! Thanks Shannon and Encore, I highly recommend doing business with them!!

Went there yesterday to get an oil change and tire rotation in my 2025 GMC Serria that we leased…read morefrom them. On Friday I received a card in the mail from them with pricing of $89.95 for a six qt full synthetic oil change, which is what my 2.7L turbo max engine takes. There was a scratch off area for an extra discount for $17.00. When I showed this to the gal that was giving me my estimate, she ignored it and printed out an estimate of $158, minus $30 for the card I brought in. I was shocked to say the least. When I questioned why the cost difference, she tried to tell me that my truck takes 8 qts of oI'll. Nope. I then showed her the card and stated how can you send this out to a person and not honor it? If you take $89.95 minus the additional $17 from the scratch off promo, you get 90-17=73 before taxes and other fees or materials. So her $158-$30= $128, minus $73(card offer) you get a difference of $55. No way that tax and fees/ materials would cost that much. I got up and said I will be going elsewhere as this is nothing more that false advertising. will never go here for service or purchase/lease again.

If I could give negative stars I would…read more The salesman Greg Haman was extremely unprofessional and lacked basic respect throughout my visit. I felt talked down to, my questions were brushed off, and the overall attitude was dismissive. Honestly, it felt like I wasn't being taken seriously because I'm a woman. This wasn't my first bad experience here either. About a year ago, I used their service department for a two-year lease vehicle, and they repeatedly tried to push unnecessary services and add-ons. It felt dishonest and aggressive, and I never went back to their service department after that. Between the sales and service experiences, this dealership has shown a clear lack of professionalism and respect. In the end, I drove two hours to Saginaw and bought the exact car I wanted with no issues and far better treatment. That should say everything. I would not recommend this dealership to anyone expecting honesty, respect, or fair treatment.