I just left this same review as a Google review, I couldn't think of how I could make it any better…read moreso here it is, meant every word: I recently acquired an apartment at Array Vista Canyon. I believe after seeing all of the other properties in Santa Clarita that this one was the best one for sure!! Not only are the amenities stellar, they take care of their property as well. I couldn't say enough for the agents at the leasing office, Taylor was extremely helpful, and guided me to everything I needed to do to complete my application, and obtain my lease. I've been through this round several times in my life and I would say that she was probably the most professional sales agent I have ever dealt with and really is the reason I am leaving this 5 star review! By the way, I personally wrote this review myself and it was not A.I. generated!!

Beautiful apartment /community my only complaint has to be with tori. Not the most welcoming or…read moreinformal person to go to. Every question I had felt like a bother or made me feel dumb. As a couple who is looking into their first apartments I would assume we would get more information. Anyways looking into moving here with the help of someone else, thank you

Miriam, has been very helpful to my mom. Miriam helps my mom and she always greets her. Very…read morefriendly staff. The Diaz Family

Miriam is the best she was very professional and patient with my application. I'm so happy with my…read moreexperience. Thank you.

Mandatory valet trash for monthly fee, on top of that they are dragging the trash starting 9-10pm…read moreall over the parking lot. (making noise with the big rolling trash bin). Apartment rent has a fee as well if you pay it online. (only exception is check) Low maintenance, No one cares about tenant support and comfort after u signed the papers. Lots of PSPS by edison in the area. (Blaming Edison, but still count here)

I have lived here for many years and have enjoyed living here, i have seen many staff members come…read moreand go but this staff is one of the best i have dealt in many years, I really like that they are all so friendly and helpful and they have fun events with food and prizes. thank you all! john, Elianne, taylor, victoria, all make a great staff!

One of the best apartments I've lived at. Sometimes its the little things, but that doesnt take…read moreaway from the awesome apartments at an affordable price. These apartments are at the perfect hub between LA and northern CA, it only takes 2 minutes to get to the freeway but no freeway sound. Marissa was the perfect leasing agent, she helped me out more than she knows. The residents here have all been wonderful. You're lucky if there's a unit available! ps. i meant they have the little things + awesome apartments

Great experience moving in! Leasing office is very personable and professional. Maintenance also…read morevery cool and quick. Walking distance to quite a nice plaza and walking/biking trail. I have interacted with other complexes nearby and they are not great at communicating. Thanks, Aleen!

Recently my girlfriend's came under stress due to a leaky water heater. She called into the office…read morefor immediate support and they sent over one of the nicest people ever. his name is Bill and he's one of the maintenance people at the Oaks Apartment. He arrived with a smile and the best people skills I have ever encountered with anyone. He put us at ease about the issue and went right to work. It turns out it was actually our above neighbors who had a leaky water heater and it was dripping through the Sheetrock ceiling and landing on ours. It took him a hop, skip, and a jump and before you knew the problem was solved. He patches up the leak and we avoided damage to our belongings. Really happy with Bill. He is a legend and having him taking care of maintenance issues will always be a breeze. We love you bill!

Received a Email that The Oaks have ANOTHER leasing special this Saturday, the reason why Tenants…read moreare tired of the Nonsense in the Leasing Office, ack them about the Fair Housing Rights, Disabled or tenants over 55, you might want to call Corporate about this, & Oaks got Sued for charging late fees, The Oaks had to pay out, If your thinking about moving here, try and only stay a year, because Oaks will raise your rent as high as they can. Check your water heater to make sure it's working, preventive Maintenance is Not a high priority here. You run your air conditioner be prepared for a very large bill, open your windows an night to cool your place down its FREE, you want something fixed don't hold your breath, the trash service you get charged for is a joke, the weekend and holidays it's not picked up, the track here is overflowing with furniture & it doesn't belong in the Landfill. Description here at the Office is horrible, Management (Blanca) charge's Tenants that she LIKES a lower increase of Rent, don't try to question her or your paying at least 200.00 more for rent. You'll love when you do questions Blanca, her comment is You CANT be OPT out BS. The loyal Tenants here are paying over $3000.00 for rent & that's not ever your Utilities, there's something fishy about the Water bill, Called Water department they stated that the tenants are NOT to be charged for the Landscape watering, especially when half the sprinklers are broke and have been broke for over four years, even through the drought and The Oaks did nothing. Oh you'll never get your windows cleaned. Also a lot of the Common walking locations your shoes get stuck to the asphalt. Oops can't forget the car theft, & Mail theft, The Oaks are so cheap they put Padlocks on the Mailboxes, The Postmaster Stated that The Oaks are Responsible for Replacing the Mailboxes with New Mailboxes, these have been like this over 2yrs now. My family wasn't taking anymore Chances & are now paying for a PO Box. If you do decide to Move in this Complex, your wished all the best. And make sure you take Blanca's advice as Lies. Good Luck. ‍‍

Fair warning. My experience was from 2019-2023 staying there and continued until 2024…read more TLDR: Stay Away. Don't trust any Greystar property. They won't help you once you sign the lease. They will forge leases. Allow you to be harassed and threatened while not assisting in any way. Their executives are scum. Photo proof attached I was initially in building 13 which looked completely different from all other buildings. They looked amazing with extremely modern decor. They look this way because the building caught on fire previously because of a meth lab being run inside one of the units. Immediately you will notice you can hear absolutely everything in every apartment above you if staying on the second floor. Every step, light switch flick, conversation and everything else. Neighbors were constantly getting in arguments over the noise. After a few months AJ who worked there at the time was able to get me into another building on the third floor. The first few months were fine and a new tenant moved in below me. About 3 months later I heard multiple children running back and forth below me for hours one weekend. I travel for work and when I came back I would hear it more often until it became a daily occurrence including late at night. The noise became louder even after complaining to the office that this noise would continue until 2-3am including loud bangs which sounded like jumping and were coming mainly from the living room. Security consisted of a single 19 year old who would walk up to the unit and listen for about 20 seconds and go back to sitting in his car. Later it was discovered by myself and another employee (maintenance) that young children between 8-12 years old were being left unattended for up to 10 hours per day and up to 6 people were staying in a 1 bedroom unit for months. It was documented in an email by the employee and I was cc'd on the email with his findings Including that the Sheriff was called to do a wellness check on the "unattended children." The office did assist at first, but this is exactly when Greystar took over. Then Greystar stopped assisting in any way because the tenant claimed they were the only person in the unit and children were never there even after the employee stated he witnessed it multiple days in a row. The tenant and others in the until began harassing me relentlessly which I reported to the office and including a recording where they threatened to break into my unit with a weapon and "take care of me" because I was reporting them. The audio clearly also contained them racking the slide on a weapon. The office did absolutely nothing. The sheriff reviewed the audio and suggested I leave immediately and requested I contact them to make sure I can safely remove my belongings. I left and stayed elsewhere while my stuff stayed in the unit temporarily and continued to pay rent until I was capable of removing everything. At this time my lease was up and I had never re-signed a new lease. Once the noise and harassment started I purposely delayed signing a new lease until it stopped. Eventually I called the office and gave them 30 days notice. They replied that I would be breaking my lease and I would be subject to all the fees which I refuted and asked for a copy. They sent me the "signed lease." It was entirely e-signed and included the signature of my ex-gf who signed the original lease, but had moved out before the date the new lease was signed. I also had several emails up to 2 months after the date it was "signed" asking me to come into the office to sign my new lease. I sent the proof that this was forged and that I was leaving. They still billed me for the early termination of the lease even after proving to them it was forged. Lindsay and Jennifer were rude and worthless. Finally, after about 9 months I had never heard anything about the fees and assumed they realized they were wrong and couldn't do anything about it. I was having a conversation with another friend who lived there and that it was still a terrible property and management was garbage. I decided to email corporate about my previous experience at the property including Scott Berka the Senior Managing Director for Brand and Customer Experience and a few others. About 4 days later I received a phone call from a collection agency that they were calling to get an outstanding balance from Greystar for over $4000. I told them exactly what happened and they can sue me and I'll bring my forged contract to court and I'll wrap their company into my counter claim. Never heard from them again

I rented from this facility in 2019 while remodeling the house…read more It was during summer. It's was a great and clean community. Their pool area was fun for friends and gathering. I went back to the community here is 2026 for a tour. They had great options. And garages available. It was very easy tk schedule a tour and the staff was friendly.

I have been living here since January 2021 and at first I was hesitant because of all the reviews…read more(they were quite old reviews to begin with). CON: The only complaint I have at first was the parking. There are limited spaces and people keep taking the visitors parking without a pass. We were put on the waiting list and finally got a parking spot. However, this is out of the staff's control when it came to visitors "stealing" parking spots without a pass. The gym, it needs windows :( it is so hot in there. Please fix. The traffic on Sierra Hwy during rush hour, beware! Also, out of staff's control. PRO: Management has changed so I think that's what made the community better. I absolutely love the staff and maintenance staff! They are very attentive and fast when it comes to needing help or fixing something in the apartment. I've built a great rapport with them as well as friendships. They make life living here such a great community. Treat them with respect, they are human beings too and doing their job. The apartment community has a lot of family. It's a very family oriented apartment and all the neighbors are so nice and looks out for each other. Friendly faces everywhere. I feel safe here! So close (walking distance) to grocery, food, cleaners, Canyon Country Community Center (which also houses the Farmer's Market).

1/5 Stars - Moving here was the absolute worst decision I've ever made…read more If you are considering moving into these apartments on Sierra Highway, save yourself the nightmare and look elsewhere. To start, the parking situation is complete trash. Finding a spot is an absolute hassle every single day. Even worse is the management team. The leasing office employees are consistently horrible, unprofessional, and aggressive. Every single person working in that office--with the single exception of Maria--is exceptionally rude, unhelpful, and completely confrontational whenever you bring up an issue. They do not get anything done. I have had an open maintenance request sitting for over five months now, and it still hasn't been addressed. The level of incompetence and lack of care for residents is mind-blowing. Management desperately needs to hire actual professionals who know how to communicate and run a property, rather than the ghetto, hostile staff they currently have running the place. Save your time and money--do not rent here.

From the tour experience to 12 months into living here, this is still my favorite place I've ever…read morelived in my life. Such a beautiful home, well kept community, quiet neighbors and peaceful views. Just so happy here. My home here is everything to me. Melinda and her team are incredible. I'm so grateful to be here.

We had such a positive experience transitioning into our new home. Rebecca provided great guidance…read morein supporting us!