Julien from Haven scheduled a convenient time and helped fix my AC problem in the most cost effective way. He was very professional and came across very knowledgeable about AC units. He also showed genuine interest to help vs. overcharging like many other contractors do.. easy to work with, I think I found my HVAC person for my future needs.. read more

Nothing but good things to say about this company. We reinstalled our HVAC unit several years ago with Haven, and it's been a huge improvement. Installation was smooth, ongoing maintenance has been great, and we've had only minor issues. Jake Juarez came by today to do maintenance and was extremely patient while I asked a bunch of questions about our setup, some small issues we've had with our thermostat, potential upgrades / etc. Super knowledgeable, took his time, and even helped me make sure I knew how best to do basic maintenance myself in between visits. Everyone who has come to the house has been like this - they clearly hire folks who know their stuff and prioritize customer service highly. I'm not one to leave reviews often, but this is a company I have no hesitation in recommending. read more

Great service and professional. Fix my heater with reasonable pricing. Technician was very polite and thoughtful

Non operational heating system. Found the problem quickly. Repaired well and with proper detail. Not too expensive. read more

The Haven team has gone above and beyond to help fix an AC problem I was having. They helped troubleshoot it until they figured what was wrong and quickly helped fix it. My technician Jake came every time and was super helpful in getting the problem fixed. Thank you Jake and Haven team! read more

We have an old system, and something was leaking. At first we thought it wa a plumbing issue, it turned out it was the air conditioning. This is a whole house duct system. Arranged to have this company come out, they were available the same day!. The technician Jake, looked over every thing carefully and did a bunch of detective work. Jake was very professional, came in with booties on even. He was easy to understand, took many pictures, found out where stuff gets drained out, everything. He clearly showed me what the problem was and what we could do to possibly remediate it. He did no hard selling at all, although I did ask what a whole house system runs these days ( ouch) but it wasn't out of line a bit from what I've seen online. I will admit we threw a bandaid on it and I also know this is a company to do business with in the future when the bandaid fails. read more

Highly recommended. Very professional. And also very friendly. Jake was my technician and he took a lot of his time explaining everything about proper HVAC maintenance. I feel like I learned so much! 10 out of 10! read more

We had Cody come out today for our Maintenance on our Air Conditioning System. He was very knowledgeable and explained all that could be done but didn't push any services or products on us. I like that! read more

I needed my very old gas furnace replaced and chose Haven Air Conditioning due to their stellar reviews. I was not disappointed. Everything about my experience with this family-run company was professional and positive. I could not have asked for a better experience and I could not be happier with my new furnace. Thank you Sean and Ryan and the rest of the "crew". I highly recommend this company and would definitely use them again. read more

Haven Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Anaheim, California

Jake from Haven Air conditioning is rated 5 stars!! He goes the mile to make customers happy and service with trust and expertise! Thank you Haven air and Jake for awesome professional service read more

Great service from Jake J. today. My issue was resolved and his visit was very informative. I thought it was my thermostat, but turns out someone flipped a switch they weren't supposed to. All my dealings with this company have been positive, prompt, professional and thorough. Thanks! read more

We had Heaven install HVAC upstairs and down a few years ago and they were incredible. We get annual service of the units with them. Today we had Cody come out and he was so professional and detailed. He enjoys his job and it was obvious. They also cleaned the dryer vents and lines. Cannot say enough positive comments. Ask for Cody when you call, we let our neighbors know last time and they used haven as well for their AC install, very happy with them. read more

Jake explained thoroughly explained the Lennox system unit it got from another company 6 months ago that unfortunately closed up the business due to family death. Haven air has my business now since taking over the other companies clients. Thank you for your time and service Jake, of Haven air conditioning read more

We would like to take this opportunity again to give Jacob Juarez from Haven Air Conditioning a 5 Star Rating. This rating is based on Jacob's demeanor as it relates to his professionalism, his punctuality, his excellent workmanship, his ability to clearly communicate the service goals and to outline all possible current and future service needs thus avoiding any confusion or surprises. Thank you Jacob! We appreciate your expertise and excellent service. read more

Our technician, Sean, was amazing! He walked me thru every test he did and explained the results in detail. If I could give Haven 10 stars I would. read more

Jake J. Came out today to look at our entire HVAC unit. He went above and beyond what we expected. Normally someone comes out, takes a quick look at the system and delivers the bad news. When you try to ask questions, they're usually impatient, tired and in a rush. But Jake crawled up into our attic, went all over to inspect the ducts, took pictures and came down dirty and happy After that messy work he looked at the unit inside and took it out and cleaned it, having to get even more dirty. That took a long time out of his visit and still he was happy!! He took extra time to explain everything there is to know about air conditioning and what was going on with ours. He then explained it ALL over again to my husband on the phone and still was happy It was amazing. He gave us all our options and never once pressured us into anything. Thank you Jake J Seventy nine dollars is such a great value for everything you did! read more

In the last few years I got a new HVAC system from Haven(including all new ducts) and so have my parents. Every single employee, from the office staff to quote and install to annual inspections is polite, helpful, and knowledgeable. I would recommend Haven for every HVAC need Every. Single. Time. read more

Our technician, Cody, was great. On time, honest and transparent. Did a thorough job servicing our AC unit and made logical suggestions to improve our equipment. I would, and will, recommend Haven, specifically Cody to my family and friends. read more

Unfortunately our AC stopped working, but after a thorough investigation, Jake was able to determine that our issue was a broken coil. He immediately jumped on it, determined that the part was still under warranty, patched it up so we could still have air, and a week later replaced it...in August when it matters the most! We're very grateful! read more

This review is for technician Enrique Bucio. I highly recommend this service to anyone looking to install a new machine. They arrived exactly on time and made sure the entire process went smoothly from start to finish. What impressed me the most was their attention to detail--especially how they covered the floor with cloth to keep everything clean during the installation. The new machine works incredibly well, much more efficient than before. I'm confident you'll be just as happy with the results as I am. If you're looking for professional, reliable service with top-quality equipment, look no further! read more

Great and friendly service from Sean, with a focus on creating value. I expect to be a repeat customer with Haven.

Where do I start? Made contact with Phelan and he responded quickly to find a tech nearby to help. Jake let me know he was on his way. Wow, didn't expect the quick response. Jake did some troubleshooting of my AC, and some recommendations. He showed me detailed photos of my unit, pointed out the issues and suggestions including cost of each option. Upon starting the work he kept me updated on the progress as well as more photos of conditions of the AC. He explained what it was doing with my leak issue and what he was doing along the way. I truly appreciated Jake taking the time to provide progress updates. Within a few hours, my unit was drip free! Oh, my secondary line was dripping and it was due to blockages in the primary line, which could have potentially over-flowed in the bottom pan and would have caused some major damage to my bedroom ceiling. Jake recommended a high water sensor which will shut off the AC should this occur. Sorry so long. It's so hard to find company's that take pride in their work. From Customer service to the field, I highly recommend Haven Air Conditioning to all. You'll be glad you called them! Thank Phelan and Jake! read more

Most of our HVAC were over 30 years old. We first asked for an estimate for repairs and received a detailed estimate from Cody. Wedecided it was time for an entire new HVAC system including 2 furnaces and 2 AC units. Andreas gave us a very fair estimate which I did vouch with a friend who was in the business. The installation was unbelievably efficient, it was obvious that quality and quality control were important to all the installers. They kept me apprised of progress, were extremely tidy and treated us with respect even though it was obvious we are not authorities on HVAC. The installers were led by Hector and Ryan and assisted by Monty with Ike doing final quality control on all aspects of the installation. And also we liked that it was locally owned and operated. Haven definitely strives to make their clients very satisfied. Well Done! read more

This company is very trustworthy. I requested a second opinion from them on my heater situation. They came out and explained everything that was going on. Gave me three options to repair and offered to quote a new HVAC system. Due to the problems with the current system, I opted for a replacement. The replacement is a Lennox. I received a great price on the new system, and was able to do financing. They completed the job in a day which included adding air conditioning. The crew that came out were great. They worked well as a team, kept everything clean, explained everything to me so I could understand it. Highly recommend you calling them if you have any questions about your HVAC system. Feel free to ask me any questions about my experience with them. read more

I recently decided that after 25 years it was time to replace my hvac system which was really struggling to keep up last summer. Andreas came over to my house and explained all the different options available today. He was very friendly and knowledgeable. He also discussed with me all the rebates that were available from the city, the fed, the gas company, and the manufacturer. I opted to get a high end , extremely efficient system, and he scheduled the install a few days later. His team led by Michael came out and replaced my furnace, A/c, and ducts. They were all very professional. There was one little hickup: my old a/c unit was outside my bathroom window, but was much smaller than the new unit. The new unit was obstructing the view from the window, so I asked what it would take to move the unit 10 feet to the side. They did so, and just charged me for the extra parts involved. Three days later they finished checking out the system which was working perfectly. Andreas and another supervisor, Ike, kept an eye on the process throughout. I love the new system, especially the way it is nearly silent and has "geofencing" which means it goes into an "away mode". when I leave the house by sensing where my phone is located. I can also make adjustments on my phone, thermostat, or just by talking to alexa. read more

See all

I had the unfortunate experience of needing to replace my air conditioner and furnace. Not having any experience with HVAC systems I was overwhelmed. I called ans got in person estimates from several companies. After careful review and research, I selected Haven Air Conditioning. I met with Ike and I glad I did. He explained all options available honestly and was not pushy. He said talk it over with your wife and I hope you give us an opportunity to earn your business. All promises made were in writing on the estimate and they definitely exceeded their promise. Everyone I had contact with was professional and courteous. The air conditioning and furnace was installed professionally by Hector and Ryan. An awesome team who explained the work and gave me updates and asked if I had any questions all along the way. Once completed they took me on a walkthrough and asked was I completely satisfied and of course I was. Before Hector and Ryan arrived a few days before Julian came out to go over the process and to see if I was comfortable with equipment chosen and answered any questions I had. Julian is a true professional, I found out later he is one of the owners and I was impressed that he would take the time out of his schedule to meet with me. The next day Hector and to my surprise Julian came out to complete duct cleaning and replace all of the registers (ceiling grills) l. What an amazing job!! Thorough as professional. I called in and asked a gentleman named Jerry if my payment was received properly and if he would email me a copy of the paid in full receipt, which Larry did without hesitation. Ike, Hector, Ryan, Julian and Larry made me feel confident in making the right decision. I would most strongly recommend Haven Air Conditioning without reservation for all you heating and air conditioning needs. From beginning to end a very pleasant experience and most importantly no surprises. A great job, a great company and lastly better employees!! Thank you! Ed F. read more

I can absolutely see why Haven Air Conditioning has such high reviews! Sean came out to service our 45+ year old gas heater in our newly purchased home, that wasn't up to code. He arrived on time and explained what he would be doing made recommendations and got right to work! Sean was able to get us up to code and even made sure to get this 45+ year old heater up and running which was a tremendous relief since our budget was extremely tight. We will definitely be using Haven when we upgrade our system! read more

Haven Air Conditioning - Updated gas line - Heating & Air Conditioning/HVAC Near Me - Anaheim, California

I knew my price range especially after pandemic inflation of everything. They quoted a little more than a friend's referral. But the high reviews and stated guarantees were more reassuring. I went with Haven due to their professional, detailed, clean presentation. Worked with Ike for estimate and evaluation. He was professional, nice and genuine. Closed the deal the same day after getting the second estimate from another company. They were able to do the HVAC replace and install in less than a day. Well within their time line estimate. With no mess everything cleaned up. Very satisfied with the work done by Michael and Enrique; both pros at what they do. They replaced a 20+ year old inefficient HVAC system. I'd say should have done this sooner, but here we finally are.. thank you Haven! read more

Haven replaced our entire a/c cooling and heating several years ago. We have been so happy with our unit and love how we can use our phones to adjust the thermostat . It makes keeping our home comfortable throughout the year. I highly recommend Haven for their reliability, excellent and friendly customer service, integrity and quality work. read more

Our 30+ year old HVAC unit finally died in dramatic, smoking fashion and a neighbor in our condo complex recommended Haven. We reached out to them and had a repair specialist come out to assess the next day. We then went out of town, met with Andreas, one of the owners and system designers for Haven, the day after we got back into town. The very next day we had a new HVAC system installed complete with new ducting. I can confidently say that we have never been as comfortable in our home as we are now. Haven offered excellent financing and guarantees, and the value for the price tag is really top notch. Their installation team showed up early, worked long hours, and got everything done for a very complex installation all in one day. They cleaned up after themselves and left our home better than they found it. Each member of the Haven team, was polite, respectful, professional, and expert in the work they did. I would definitely recommend them to anyone looking for HVAC or AC services or products. I want to shout out Hector, Edgar, and Ryan from the installation team, as they made the entire experience transparent and easy. Sean and Andreas were wonderful and provided an excellent experience. My wife and I are very grateful for their work. read more

I was searching for a HVAC Company to do business with that impressed me with the Service, Quality, and Value for my pocketbook. When Andreas arrived, great Customer Service, easy talking with, provided detailed products and service his Company offers. Many options to choose from. The pricing was right and agreed to move forward. Installers, Hector, Monty, Ryan and Andreas proved to be the best out there in getting our HVAC needs taken care of. Overall this Company handles you with care and meets your needs Marie in the Office made the final impression of handling the proper paperwork with ease. Thank you to all!!! read more

Great experience with Haven. Sean initially came out to diagnose the issue and was very knowledgeable and friendly. Andreas came out to get the info he needed for the quote and answered all the questions I had before deciding. Hector and Ryan were top notch installers. Left the house and side yard immaculate while installing. I would highly recommend. read more

My A/C was malfunctioning in the heat of July. I contacted a few spots but Haven had the best customer service by far. They were kind and courteous upon my first contact with their receptionist who scheduled my technician visit. They were came out no more than two days later. You can expect top notch service each step of the way. It's in the details: Confirmation of appointment by email? Check! Text message to confirm appointment? Check! Text the day of with eta of Technician arrival? Check! Did they wait till invited to enter? Check! Did they put on booties to prevent from bringing outside dirt into my home? Check! I could go on and on about how clear they were about the entire procedure of inspection, diagnosis, proposed solution, costs and transparency of potential future concerns. You know exactly what you're getting into and what you're paying for with them. Julien even washed out the vents and even hosed down the grill from my vents literally went above and beyond. So far I've had 2 visits. 1st for my AC leak and trap replacement 2nd for control board replacement (8 years old) The control board needed replacing which cost me $701. They're not the lowest price you'll find, but you get what you pay for and I appreciate life with a peace of mind. When Cody came by for my control board replacement he also exemplified the 5 star service that Julien provided, proving to me and my family that gold is simply the Haven standard. You get peace of mind with Haven. You get excellent service and assurance of professional work and cleanliness that goes the extra mile. Thank you Julien, Cody and the Haven team! read more

Overall, a wonderful experience with everyone at Haven from calling the office for a timely schedule to get a quote to final HVAC installation. I got 3 estimates and Ike came in for Haven. He made the best presentation out of the 3. I know now nothing about having a new furnace and air conditioning installed, but Ike patiently educated me and answered all my questions. I liked Ike's personality and presentation so I decided to work with him first. He communicated very well and promptly through voice and text. He worked diligently with me on the price and later in the financing process. Turns out, I didn't need to call the others at all as Ike got me the best price/value so I decided to give him the job. Also, the timing of the job, which was before Christmas, had something to do with the best price. On installation day, Ray (lead) and Edgar were the installers, came on time. Ike also showed up to coordinate and assist with matters. They laid out floor covers and plastic sheets on the walls below the attic access to protect the house and started working. They took apart and carried that big old furnace from attic without damaging or scratching the walls. There was a minor challenge on the base/platform where the condenser was to be placed in the backyard, but no problem. Edgar solved it and created a sound and professionally made platform, anchored to the concrete for safety. During the whole day, Ray with his exuding pleasant personality was quietly putting the new HVAC unit in the attic with Edgar's help. They finished later in the day, tested the furnace and AC, showed me the new system in the attic, and showed me how to use the new WiFi thermostat. They cleaned up and vacuumed like nothing happened. I couldn't ask for anything more. These guys are the real pros. A job well done guys; Ray, Edgar, and Ike. Absolutely satisfied with the entire service/process and quality provided by this company. Highly recommend! read more

Haven Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Anaheim, California

See all

Our tenant told us that A/C broke so we found Haven Air Conditioning. Luckily, we found this company and Jake could come on the day we called during this heat wave mid-summer day. Jake was very professional. He checked every thing and determined that capacitor is bad after 20+ years. The quote was very reasonable which I certainly do not try to change it myself. Everything was fixed and tested within 2 hours. Of course, Jake did provide warnings that old unit like the one we have could break with other issues. We certainly can get it health check after this summer .Meanwhile, our tenants are happy while we save time and some money because the investigation and diagnostics can count toward the repair cost. Thanks Jake and Haven Air Conditioning. read more

Jake was so amazing!! He went above and beyond in ensuring I understood my options, and how do prevent future problems. He arrived at my residence very promptly, and kindly greeted me. Very reasonable pricing, and great service! Would highly recommended Haven Air! read more

I am very pleased with the quality of work done and the friendly, professional and knowledgeable service tech, Sean, who came to our home. This company was able to respond same day to my request for service and provided a detailed list of maintenance items recommended for our older HVAC unit. I will definitely use them again if the need arises. read more

I've been a customer of this company for many years. It is a family owned business and they are wonderful. I want to recognize Jake Juarez. He was so kind and so knowledgeable and explained everything to me and took his time. Absolutely five stars for him and the business. read more

My AC and thermostat were showing error issues, so I called Haven AC. Jake came by and was incredibly thorough--he checked everything: the thermostats, AC unit, HVAC system, and even the motherboard. He found the issue, fixed it quickly, and was on his way. The whole process was painless, and he was honest and transparent the entire time. I'll definitely be working with Jake and Haven AC again in the future! read more

Cody was fantastic ! He obviously loves what he does and is very good at customer service , . He is knowledgable , and easy to deal with .He stayed extra to go to my sink and hand scrub my filter for my old AC. Donna , the receptionist , was also very helpful , directing me to the options I need . Good job !! read more