1. Hawkeye Security and Electronics

    1. Hawkeye Security and Electronics

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    Jeffersonville, IN

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    Hawkeye Security and Electronics

    3.0 (4 reviews)
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    Services - Hawkeye Security and Electronics

    Security system installation

    Security system repair

    Security monitoring services

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    Charlie Wilson's Appliances, TV & Mattress

    Charlie Wilson's Appliances, TV & Mattress

    (41 reviews)

    Great customer service & prices for everyone. Jim helped us today & he really takes pride in…read moreguiding his customers in the right direction. We didn't purchase today but we will consider them in the future.

    THEY DO NOT STAND BEHIND THEIR WARRANTY!!! On October 31,…read more2024 my wife and I bought a Beauty Rest Black Series Mattress from here based on a friends recommendation. We were very excited to get a top of the line Mattress to replace our 20 year old current one. Sleep is top priority to us because we both have demanding careers. We splurged getting the 2nd best mattress they sold. We paid $3,399.00 plus tax just for the mattress alone. After about 6 weeks, we noticed the mattress started forming a hole about midway down on the left side. I reached out to the Sales Manager Chris Kelly and they said it would be replaced. I went ahead and upgraded to the BEST mattress they sold hoping we wouldn't have the same problem. Another $400! On March 27, 2025, I reached out to Chris again to let him know we had another failure. SAME EXACT SPOT!!! He was quick to apologize and offered another replacement. We discussed what would happen if the new mattress failed. We can't continue this process every few months. He said that if the 3rd mattress failed they would issue me a refund and we would part ways. Well, on July 1, 2025 I notified the Sales Manager Chris Kelly that we had another failure! I assumed per our previous conversation, they would come get the faulty mattress and issue a refund as we agreed upon. Instead, a shell game commenced. Charlie Wilsons passed the baton to the Simmons Rep Brookes Gardner who has been completely unresponsive to my communication. It's terrible to expect a customer to deal with your factory rep! I bought the mattress from you. You extended the 1 year warranty! Charlie Wilsons totally dropped the ball in standing behind their product. So much for supporting a Small Business! We are average size people. My guess is these mattresses are not meant for an adjustable frame (which they sold to us as well $899) Meanwhile we are sleeping on a slant. My back hurts when I wake up. Toss and turn all night and get stuck in the hole. Have to roll uphill to get out! I've given them more than enough time to make this right. Dozens of emails and phone calls. Filing a lawsuit in Small Claims Court today!

    Hawkeye Security and Electronics - securitysystems - Updated September 2026

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