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    Carter's Hay & Grain

    4.5 (57 reviews)

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    Hen Solo, Gaia, Natalia, and Penelope
    Cara D.

    We are new baby chick parents and wanted to pick up some supplies. We live on the coast, but decided to head east to find the best supply store. Despite all of our online reading in the months prior, and a month or so of successful chick parenthood, we still had many questions. The team at Carter's was very helpful. Turned out we had questions we didn't even know we had! They helped us choose some essential items we had missed, explained all the options and differences between products, and overall set our minds at ease. Thank you! We will be back.

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    4 months ago

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    8 months ago

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    2 years ago

    Most excellent place most excellent food most excellent products most excellent people most excellent neighborhood

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    3 years ago

    Go here to buy bird seed and the staff is incredibly helpful and make sure they carry it to your car for you. Highly recommend.

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    2 years ago

    Very helpful & friendly. Always takes the time to assist with finding supplies & has the feed that we can't find anywhere else

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    8 years ago

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    3 years ago

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    4 years ago

    Best customer service in the world and they know there stuff !! Thank you so much !! Kacey is the man !!! Forever customer here !!

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    6 years ago

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    3 years ago

    Awesome service and friendly people! I love this place! Carter's has everything you need!

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    4 years ago

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    13 years ago

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    11 years ago

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    6 years ago

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    4 years ago

    Love carters they are our to go for our feed and hay. Incredible customer service. Kathy and the guys are always super helpful.

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    4 years ago

    Great customer service. All questions answered with friendly chats. Been going here for over 5 yrs and will continue. Thanks!

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    4 years ago

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    7 years ago

    Great people, and everything you need at good prices in a convenient location. Fantastic!

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    7 years ago

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    16 years ago

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    17 years ago

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    13 years ago

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    7 years ago

    Wonderful selection of horse feed, nice people and the freshest hay in town!

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    5 years ago

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    14 years ago

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    Page 1 of 2

    Ask the Community - Carter's Hay & Grain

    Review Highlights - Carter's Hay & Grain

    I buy everything there from my dogs advantage to my shampoo for my llama and feed for my pot belly pig.

    Mentioned in 12 reviews

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    PetSmart

    PetSmart

    (140 reviews)

    Our smaller dog Ozzy needed her nails clipped. Not a task that neither Becky nor I wish to tackle…read more After some price shopping around, we settled on PetSmart in the Santee Town Center shopping center. We walked in and proceeded to the back of the store where the groomer and the Banfield Pet Hospital are located. We walked into the groomer and were the only customers. We were greeted by a very cheerful Heather. Heather was just finishing the grooming of a poodle looking dog. She took the dog to the back and returned to us. She took all of our info. We did not have proof of rabies vaccination for Ozzy. Heather was happy to call our primary vet at the El Cajon Valley Animal Hospital to verify. Once that was complete, she turned her attention to Ozzy. Heather was so sweet. Ozzy is typically a bit skittish, but she was fairly comfortable with Heather. Ozzy allowed Heather to leash her up without fighting it or whimpering. Heather's "bedside manner" was fabulous. She had us leave Ozz with her and asked us to wait outside on the bench on the other side of the frosted window. She said she'd tap on the window when Ozz was finished. About five minutes later there was a tap on the glass. Ozzy was finished and her nails trimmed properly. No muss, no fuss. 12 bucks. We went to the registers up front to pay and we were on our way.

    HOW TO LOSE A CUSTOMER IN 2 SHAKES OF A LEG AND A DOGS TAIL WAGGING! Here we go.....Loyal…read morePetSmart Customer for over 20 years. No longer! I am not sure what direction to take this review but suffice to say, their pricing in the Grooming Salon is highly suspect and potentially great substance for a class action lawsuit. Only a couple of years ago the nail grinding was a flat $15 and no need to make an appointment. They had a grooming package that they use to call a "top dog" that was between $35 and $40. Today I took the same dog that I have been taking there for 15 years (a 12 pound chihuahua minpin mix) Buddy, for a nail grinding. I was quoted $19. However the groomer Adan, said that if the dog nips it would be an additional $10. I told him that he was known to nip but the last groomers said he was getting better. Adan said that the grinding should take no more than 10 min. I also told Adan that if I had to pay $29 for a nail grinding that it would be the last time I would be a customer there...when I returned to get Buddy (7 minutes) my first question was, how did he do. Adan said he nipped a couple of times then settled down. He also mentioned Buddy didn't like the sound of the grinder. Duh???? What dog does? I left a $2 tip and thanked him then realized that I was indeed charged $29. For a nail grinding. When I asked Adan why, he said it was because it required him to not only grind the nails but trim them as well and that is why he charged an extra $10. Who makes these decisions? I never agreed to a special treatment and Im sure somewhere in the paperwork it stated that the ultimate price is subject to the whims of the groomer depending on how much he feels he needed to make. Though the Manager refunded the additional $10. And said she would speak to the groomer, I told her that never had I ever had to pay $29. For a nail trim for a dog that has had at least 100 in the last 10 years. Total BS is what my wife called it and I tend to agree. Regardless here is the bottom line to this epic review......across the street within walking distance is a PetCo whom I called as soon as I got home and asked what they charge for a nail trimming or grinding. They said it doesn't matter what ya call it the cost is $12. I also asked how much a full spa treatment would be for a dog including wash, nails, ears, and anal glands....the young lady said between $35 and $40 bucks. THIS IS HOW EASY IT IS FOR A COMPANY TO LOSE A LOYAL VALUABLE 20 YEAR CUSTOMER AND GO ACROSS THE STREET TO THEIR COMPETITOR. INSANE!!!!!!!!!

    KW Cages

    KW Cages

    (53 reviews)

    I have made two purchases from KW Cages. My first experience was decent. The time from order to…read moreshipping was longer than I would have liked and though I did not receive one of my items, customer service responded quickly by providing store credit. My second order has been a very frustrating experience. Regarding my store credit, there was no way to apply it to an online purchase. I tried calling several times to reconcile this via ordering over the phone or obtain some type of of coupon that could be used online, but my calls went unanswered over several days and later my calls were answered by an automated message saying their phone system was done. Because customer service had previously been favorable, I made the order online and sent an email asking for the credit to be applied. One week after the order was placed, and ten days after leaving my last voicemail with customer service, I received a call answering that message. The service rep, Dominique, was pleasant, but she could not help us with applying the credit. We had not yet received a confirmation of order or shipping notification, which we asked Dominique to provide. She said that would be provided and also said that the order would be shipping in no less than three business days, probably sooner. Instead, five business days later I received a notification that the items would be shipped the following day. KW Cages has quality products and if you order one month in advance, you might just get want you ordered when you need it.

    Wide selection and good prices for Aviary needs and sister company for food, at quality wholesale…read moretype pricing compared to others.

    Pet Beloved - Our cutest clients this week

    Pet Beloved

    (231 reviews)

    Rolando

    after almost a year, still love this place! i live 25 minutes away now but would still come here…read more here's why you should go here: price is solid value + clear *for context: my 15lb mini poodle, for $85(no tip) you get full bath, hair cut, bandana + spray of good dog perfume staff is amazing (communication + service) staff sends pictures of clean ears, clean private areas, & paws they point out when there is redness/something abnormal to watch out for that they notice during the groom lastly, they give good boys/girls treats after :)

    "While looking for a dog groomer for my elderly neighbor's dog, I was turned down a few times…read morebecause they required appointments, and I didn't have time to schedule one this week. The dog really needed grooming. Finally, I came across this business on Google and saw their great reviews. I called and spoke with Monica, explained the situation, and she was able to get me in within two hours. I am so grateful for her. From the moment we spoke, she was kind, caring, and incredibly helpful. When I arrived, she examined the dog's coat and clearly explained the process and services included. The prices were great--especially considering all the services included with the full grooming (bath, haircut, nail trimming, and more). I was honestly surprised at how reasonable the price was. On top of that, due to the circumstances, they even gave me a discount to help my elderly neighbor. That truly says a lot about their character and their business. They are so sweet and caring with the dogs. I highly recommend them to anyone--you won't regret it!"

    Dirty Dogs

    Dirty Dogs

    (301 reviews)

    I have a Great Pyr and Anatolian Shepherd and we love Dirty Dogs self wash AND grooming!…read more I usually come here just for the self wash with my Anatolian, because he's short hair and I figured why not save a few bucks and do it myself. He's a big boy and also a big scaredy cat. He doesn't like the height of the tubs unfortunately but we had a staff member assist with picking him up and loading him into the tub...which was very kind!! Overall self wash is a decent enough price but I believe they have deals on certain days. Now on to the grooming... Had to use their grooming services last min because my usual groomer was completely booked! Dirty Dogs staff was extremely accommodating and communicative during the book process after I booked online. We happen to get Miss Megan and WE LOVE HER!! She was so great with my hairy girl and really took the time to get all the mats out!! She did really incredible work and I HIGHLY recommend going to her but all the groomers there are wonderful!

    I've been a loyal customer of Dirty Dogs for years, and absolutely love our groomer Denise (she's…read morethe reason I am giving this business some stars and not just one) but it's honestly disappointing to see the direction things are going. One of the reasons I originally chose this place was because of their branding around organic, thoughtful, and customer-friendly grooming care. It felt like they genuinely prioritized the well-being of the dogs and the experience for owners. That's why the new $25 "cage-free" charge doesn't sit right with me. This change was implemented April 1,2026. Not kenneling dogs after grooming shouldn't be treated like some kind of premium add-on--it should be part of standard, humane care. I would think that most customers aren't leaving their dogs there for half a day so this fee feels unnecessary and out of touch with how people actually use the service. It comes across less like an improvement in care and more like a way to tack on an extra charge under the guise of something that should already be included. For a brand that markets itself as being about quality and ethical grooming, this change feels inconsistent and, frankly, a bit disappointing. I really hope they reconsider this policy because it takes away from what made this place stand out in the first place.

    Carter's Hay & Grain - petstore - Updated May 2026

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