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    Hayward Veterinary Hospital

    4.2 (101 reviews)
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    Updated 3 months ago

    Services - Hayward Veterinary Hospital

    Dental cleaning

    Dental extraction

    Mass or tumor removal

    Hayward Veterinary Hospital Photos

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    Catherine C.

    We followed Dr. Harper over here from his previous office. This is a great veterinary hospital and our husky mix just loves to come here.

    Her favorite spot nestled under my 10 year old. His best friend.

    Honey (7 month old rabbit) did not survive her spay procedure yesterday. Dr. Harvey told me she suffered an adverse reaction to the anesthesia and stopped breathing. He said they tried their best to help her. I'm sure they tried to do what they could. That being said, I wish I never went ahead with the spay procedure. I thought I was giving her a better, healthier, and longer life. But I was wrong. Our family is completely heartbroken. My sons are devastated. We lost our baby. My kids wanted me to share our experience to urge others to do more research and ask more questions. To be more prepared. Pictured below is our sweet baby. May she rest in peace.

    Dr. Harper is always super thorough with handling all my pets. Ive had my birds and dogs come to him when they needed a simple wellness check or anything serious. I appreciate the love he has for all animals. Thanks for always giving Pepe, Chico and Bambi all the love! The Nunez fam.

    Vicki Y.

    I visited this hospital last year and this year for my rabbits. The doctors and nurses are always good. However, the front desk lady, a 1 star. This 1 star is to her and not the hospital and not the doctors and not the nurses. I brought my 2 rabbits to have an annual exam and the hospital offered a cleaning service which I accepted. Total for 2 rabbits exam and sanitary fees are $341.62. During the cleaning, one of my rabbits got a wound due to fur pulled off the skin on scrotum. The doctor and nurse came over to talk to me and told me about the medicine and procedure and I could feel their sincerity. Honestly, I clean my rabbit before but thinking about if it goes thru the hospital and may be better but getting wound is totally unexpected. When the time I checked out, we first scheduled the next visit for my rabbit. Then, the front desk lady went over the with additional the medicine and antibiotic cost $75.37. My rabbit already suffered the pain and I asked nicely to the front desk whether it can be a discount for the medicine because I don't expect that cost for the medicine. Do you know what she said. She raised her voice and said "What?" "Are you kidding me? You thought we hurt your rabbit? Who said that we guarantee your pet will not be hurt during cleaning?" I said "Yes, I don't know how you guys clean. Your people cleaned my rabbit and hurted him." The front desk lady has cold hear and made me very sad and almost cry due to her cruelty. Then, she said did I want to talk to the doctor or to her further. With that kind of person, who wants to talk to you. I said "No". I just want to pay the bill and said if I know it will have a chance for you guys to clean my rabbit, I would not take that service. Then, she said ok, I will cancel your future appointment. She didn't advice me and just cancel my appointment. She has a bigger right than every one in the hospital. I wish the owner able to read this message. With that kind of attitude, who wants to deal with you (front desk lady). However, she covered her unprofessional manner, she wrote the below message in my report. What a big liar.

    Kasey C.

    Took my little piggie peanut here a couple of weeks ago for a wellness checkup & the techs Veterinarian were all amazing & let me not forget the receptionist. They did great with clipping his nails & handled him very well, and answered all my questions. Glad we found a set vet to go to & will be coming back to take our other piggy Butter for his wellness check up too in a couple of weeks.

    Agave waiting for his shots
    Tommy P.

    What an amazing experience. Night and day difference from my previous Vet and I'm looking forward to being a forever customer. Customer Service here is TOP NOTCH -- Everyone is very friendly. Even the team members that aren't working directly with you. We were greeted by literally everyone, felt like a long time customer, and was ensured every step of the way through every nook and cranny. My puppy just turned 3 months and so I'm still learning what works best for him and I. And this establishment did not force any vaccines or treatments onto him. VERY refreshing. Doctor Harper is not only professional, but sociable and witty. Unlike the few Vets I've been to, his natural relatability and being able to make recommendations on his own experiences was what sold me. I initially turned down the lepto vaccine but after Doctor Harper's explanation, it made sense. My parents live near a creek and always complain of "big dogs" climbing into their trash can and the "stink animal" crawling through their yard (they don't have them in Vietnam). Since I visit fairly often, my hypochondriac self could never be too sure. Everything was done in a timely manner, not a long wait, and was setting up my next appointment before I knew it. The entire experience was smooth and it clearly shows that they really want what's best for us and our animal children. Thank you Doctor Harper and your team.

    In an exam room with my cat waiting for Dr. Stanton
    Brianna G.

    TL;DR I'm a new pet owner and I'm so happy HVH is my little Bisa's primary vet. Reception, techs, vets -- everyone I've encountered there, have been kind, supportive, and informative. For context: I've had my little fur baby for ~90 days. As a new (and anxious) pet owner, the HVH team has patiently answered all my questions and helped alleviate my concerns. I've had to take my young rescue cat to HVH five times within last three months for routine/expected care. One of the visits was due to an issue my cat created a week after being spayed. They set clear expectations to have me send in a photo and promptly followed up to make sure my cat could be seen the next day. Once they were able to make a better assessment in person, it turned out that the photo made it look worse than it was. Everything was healing well and no issues, yay! Thank you team

    Our wait in the exam room. She wants to play with the toys HVH provides in the little basket.

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    Keith H.

    Thank you for your kind review, Amy!

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    10 months ago

    Great staff! I was able to get my cat and dog taken care of in one visit. I would definitely recommend this vet!

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    Keith H.

    Thank you for your review, Joel!

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    Ask the Community - Hayward Veterinary Hospital

    Hi this is my first time owning a pet like this , but how much would it be for my blue tounge skink to get a normal check up for the first time?

    Hello Abraham! I believe we've been in contact, but we're happy to answer here as well. The cost for a reptile exam is $90.00. Hopefully we can help you and your pet soon,… 

    Hi, are you accepting new clients?

    Hi Jennifer, Yes we are! We are open Monday - Friday from 9am-6pm and see a variety of pets from cats, dogs, small pockets, reptiles and bird. We are happy to help.… 

    Can I see the vet in person during the pandemic?

    Hi Sayo! We are currently allowing clients in the building to be present in the exam room with their pets. The only time we do curbside appointments is if the owner requests it or there is another spike in COVID-19 cases. Thank you!

    View All 4 Questions

    Review Highlights - Hayward Veterinary Hospital

    . Harper and Brittany were our biggest advocates and really went above and beyond for my little furbaby

    Mentioned in 45 reviews

    Read more highlights

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    HORRIBLE CUSTOMER SERVICE -Been calling for 4 days trying to get them to send my dogs prescription…read morefor flea meds to Allivet... but now told they don't work with outside pharmacy's and I have to go drive all the way there to pick up the prescription to then mail it to the pharmacy myself. Complete BS!!! Under California Law Business and professions code the patient can choose which pharmacy they want to use! Also, when I took my dogs in for a wellness check to get their teeth cleaned one of my dogs got an eye infection and I ended up having to give him eye drops for 2 weeks.... the other dog never ended up getting her teeth cleaned there or seeing the vet because the vet tech -a boy who looked 19 (obviously related to the family) didn't even try to connect with my dog at all before wanting to take her temperature... she growled and I could tell she was scared. I waited almost an hour for the vet and gave up and left. I will never take my dogs here again!!!

    Chabot Veterinary Clinic - Wini

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    I will make this review brief and to the point - Incredible,…read moreskilled, compassionate care. From the front office to the Vet techs to every veterinarian working there. I have four animals that are receiving care at Chabot and I know, without question, that they are receiving the best care possible. My dog had surgery there on Thursday. It was a complicated surgery and she's had a rough recovery. The attentiveness these folks have shown post surgery is unlike anything I've ever experienced before. Even if I moved an hour or two away, this would still be my veterinary office. Highly recommended! Five stars and beyond!

    Thank you to everyone at Chabot Vet for taking care of our cats over the last 20ish years. They…read morehave seen many generations our fur babies and always handle them with love and care, even the difficult guys :) I appreciate the knowledge and skill here and the ability to squeeze in an emergency visit every now and then. Dr. M is retiring soon and he was our first vet when we got our first kittens. He gave us great knowledge that we have carried through with all of our cats. I wish him the best in his future endeavors! It's never a fun process for me to bring in one of our guys because you know, cats be cats, but I am always at ease in the office (sitting on the cat side as I write this review) because everyone here takes such good care of them and I trust this office for all my animal care needs. Options for care are always laid out in an easy to understand manner and I never feel judged for whatever option I choose. I am always able to call and ask follow up questions or email if I need more information. This is very much appreciated. Thanks to everyone from the front of the house to the back- you all are amazing and I appreciate each of you.

    Alta Vista Veterinary Clinic - Meow

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    My boyfriend and I had brought in our pet for a check up. We had made an appointment for a specific…read moretime and were not seen until an hour later. We were patient enough to wait for the dr. One of the things I disliked is the fact that everyone will know your business there. There's no sense of privacy and you can't go with your pet when they need to take them to the back. I liked that the dr was very informative and blunt. However, I am not sure we'll be coming back. They asked us if we wanted to go home with food and we kindly declined. They still charged us for it even after declining. Overall, the front desk was very nice. The doctor was very nice but her bedside manner could use some work. We were given an estimate for a few thousands for an unsure procedure. I did not like that.

    Canyon Veterinary Hospital - Dr. Barrett is one of the GREAT veterinarians!

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    This was by far the worst vet clinic experience I've had. The office is extremely unorganized, and…read morethe woman who answered the phone, Jeannette, was very rude. She put me on hold for over 20 minutes, and when she returned, she sounded annoyed and eager to end the call. I ultimately decided to go to another vet, and when they tried to request my pet's records from Canyon, they were told no records existed. When I called to follow up, I was told they had been given the wrong name. I then asked Jeannette to email the records before my appointment on Wednesday, and she said she would but the records were never sent. Overall, this experience was frustrating and unprofessional. I would strongly recommend avoiding Canyon Clinic.

    Honestly we stayed with them when we first got our puppy but they proved to be the most…read moreDISORGANIZED and archaic veterinary hospital ever. We needed up going elsewhere but we requested our dogs records to be sent over to the new vet and it was requested dozens of times by me and once by our current vet and they still never sent them. Jeanette is awful at her organization. She blames the vet himself but I think it's both of them. They are so technologically behind other vets it's astonishing. It's like going to a vet in the 70s and they are truly disoriented by their own system. It'll be a downfall if not addressed. There are great vets in the Castro valley area like Eden Pet Hospital or redwood pet hospital. If you want your pets records done effectively, correctly and professionally then DO NOT GO HERE.

    Groveway Pet Hospital

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    It's been 8 years since I last stepped foot in Groveway Pet Hospital. My last experience with them…read moreleft me with an extremely bad taste in my mouth, so much so that I swore I'd never go back to them. However, my big boy Chomper is 12+, and last January I noticed he was really struggling to do normal things. I changed his routine and started hand-making his food, and he instantly got better. But having had another dog who was the same mixed breed and who showed the same signs towards the end of life, I knew Chomper's time was limited. Then last week he had a bad morning, and seeing he was in pain, I relented and called Groveway hoping that they'd just prescribe him some medication for pain management. I was able to bring him in that same day, and of course the first thing he does is urinate all over their waiting room floor like he had never whizzed in his life (and I JUST let him relieve himself outside beforehand). I apologized and offered to clean it up, but the receiption staff and another staff member quickly began to clean it up without hesitation and reassured me that it was ok. We entered into the examination room, and from the very beginning vet tech Stella was kind, polite and asked poignant quesitons. Soon after Dr. Powell came in, and she was equally kind, polite and wanting to help my boy. Dr. Powell was wonderful - she was compassionate and at the same time willing to have the difficult conversations. We decided on bloodwork that would take about 30 mins or so. Needing a urine sample, Stella escorted us outside to the back area with room to roam and a bench to sit at. After getting the sample, Stella made every effort to make sure my boy was comfortable - she invited us to stay in the backyard to enjoy the fresh air and sun, she brought out a blanket for Chompet to lie on, and she brought both of us water as well. Needless to say, after my last experience with Groveway, I was hesitant to contact them thinking that they might somehow try to hustle me again. I am so glad that I called them. The staff there were nothing but professional and courteous. Stella was accommodating and loved on my boy like he was her own dog. And Dr. Powell's compassion and willingness to help was nothing short of amazing. We didn't get the results we wanted, and that's just part of a dog getting old. But we have another checkup scheduled in a month, and I'm looking forward to the staff at Groveway spoling my Chomper again.

    I have been going to Groveway for about 7 years now. My last review for them was 5 years ago, so I…read morefigured it's time to write an updated review. I only have positive things to say. Dr Powell is an amazing, compassionate, kind, and incredibly well rounded veterinarian. She has great bedside manner and is always friendly and personable. She is always honest and straightforward with me, which I genuinely appreciate. Whenever she explains something to me, she does so in a way that is easy to understand. She is always patient with me and my questions, which I truly do appreciate. The technicians and rest of the staff are amazing as well. They are incredibly skilled and always go above and beyond with my pets care. Whenever I've had to drop off my cats for a procedure, they always assure me that they will do their best to provide great care. And during pick ups, they always share that they gave lots of pets and cuddles to my cats. The staff here genuinely do go above and beyond all the time. They do their best to provide great care, great customer service, and have all around great energy. Groveway is the vet hospital that I trust completely with my pets. Not only do I trust them with my own pets (Levi & Papi), I've brought in a couple of community/stray cats (Cottonball & Charlie) to them. Dr Powell and her team gave them excellent care as well and were so kind. Anytime Dr Powell and her team recommend something, I always tell them to please do what they recommend. I trust them 100% with my pets care. If you're looking for a pet hospital that gives amazing care, great customer service, and has great energy - I highly recommend Groveway. The team here is incredible and I am so grateful for everything they do for my pets.

    Eden Pet Hospital

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    We were looking for a new vet for my dog since moving to Castro Valley. Our old vet had a small…read moreoffice and was always booked out weeks and weeks in advance. After looking extensively at reviews, I ended up getting an appointment here with Dr. Alyssa Ma! We were coming in with concerns for some bumps and a mass on my dog's eye. My sister and I are always pretty careful when it comes to coming to the vet because my dog is extremely reactive to other animals, which makes it hard for us to go to areas with other animals. The front desk staff and vet techs are incredibly kind and accommodating with our request to hide other animals when our dog comes in or go in through the side or back. Our first visit went really well and with my previous experience at our previous vet, I was expecting the bill to be extremely costly.... Dr. Ma did the consultation (i believe it was $80), tested 6 bumps and cut his nails and it was around ~$300 total. We actually came in wanting to test 5 but she saw another one while taking a look at the others and tested that as well. I was expecting to be charged for each bump they test, but surprisingly it was all just under one cost. She told us the results right away. For the mass on my dogs eye, she recommended a few options, and we went with the surgical route. She gave me an estimate of each item/test/medication/procedure to be done to my dog and I was able to pick what I wanted and the cost would update based on that. Everything from pricing, procedures, etc were transparent and reasonable. We were also able to schedule his surgery pretty soon after that initial consultation! When we picked my dog up from surgery, I was expecting him to be on the cone, but he came out without it and they told us he was really good so they didn't put the cone on for now. At home, he recovered well without using the cone! :D We had another visit recently because my dog got in a tussle with a skunk and got all scratched up on his face!!! We called a ton of emergency vets and they were either too far or couldn't take him. I called Eden at around 8:30 am on a Friday and even though they were booked for the day, they got me on a waitlist and called me at around 2:00 pm to let me know they had a cancellation and that they would be able to take us at 4:00 pm. Honestly, just amazing customer service from the team at Eden. They are incredibly efficient and understanding. The pricing is very reasonable and they are very transparent. My dog also loves it here cos Dr. Ma and the techs who worked with us always talk to him sweetly and gives him a lot of pets.

    We moved to the area and needed to establish primary care at a nearby vet. Eden Pet Hospital was…read morewalkable from our house and had an easy online booking portal. The barrier to entry was low so we checked it out and we're glad we did! Our vet was Dr. Alyssa Ma and our tech was Julian. They were kind, quick, yet professional. Dr. Ma listened to our concerns and offered treatments that aligned with what we expected. The cost seemed reasonable: we had a vet visit ($80), annual vaccinations ($240) and prescriptions ($50). Overall a good experience and we would come back to bring our cat in and for any continued care.

    Hayward Veterinary Hospital - vet - Updated August 2026

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