I am writing this review as I sit in the doctors office. The doctor I saw today is an older gentlemen, who claims to be the only doctor here. (I am definitely getting his name before I leave to update) As soon as he walked in his voice/tone with me was rude. He stood up twice and asked if I wanted his help or not. I went in today for a physical/lift test for a new employer. I had a TB that was/is required of me. I filled out the survey and handed it to reception whom ultimately gave it to the doctor. He took one look at it and said "no we are doing a TB test." I expressed since he couldn't sign it off that I would do my test with my primary doctor who is closer. His response "why?! You must live close...your employer must be close if you came here. No! I'm not approving anything!" I asked him to please change his tone and he rolled his eyes at me. He kept saying he couldn't approve it and wouldn't continue until I was cleared. 3 nurses looked at my paperwork and wondered why he didn't approve it. All of them were confused. They apologized. I have never been treated with such disrespect before by a doctor. I kept asking to speak to someone else and he wasn't allowing it....saying he was the only one. Now I've learned that he's crossed off some areas of my paperwork to turn into my employer..... All the other staff members were kind and were apologizing for the doctor. Some said "that's how he is...." Side note: I'm not a regular patient, I was a walk in so I understand I was probably just thrown into his schedule. read more

waited an hour and a half for a SCHEDULED APPOINTMENT! Really? Then what's the Damn point of me coming in on time? This place is a joke my last clinic saw me within minutes. read more

Healthpointe - Orthopedists Near Me - La Mirada, California

Called ahead to confirm test to be done. On arrival was held for 30min before being told it's an additional 45min. This is on a 1pm on a week day. read more

They staff from all departments are amazing! I have my favorites - friendly friendly guy and lovely acupuncturist. Great place - they treat you with professionalism. read more

The first thing that comes to mind is "Welcome to the Monkey House." Inept reception staff, introverted nurses, and unengaged Dr.s. I can't believe anyone recommend this place. They didn't have my appointment in the system (thanks new receptionist), their internet was down, so they kept restarting their computer and holding me up for over an hour to see the Dr. I asked them to bill me (since they billed my wife the last time she was there when they FORGOT to ask for her copay), and they said they couldn't. Really? For $35 you make me wait an hour? Why not worry about it later and get me in to see the Dr. right away. The Dr. came in and dodged out, ordered an Xray that never came, so I would up walking out. Not impressed in the least. read more

How dare this place ask for yelp reviews! It is a completely horrific clinic, the wait time is an hour with appointment. The customer service, none. Once checked in I am told the Doctor is out to lunch. So I guess my appointment is schedule around his lunch hour now I sit and wait. Employees here have that "shoot me I hate my job" look and don't ask them questions because they will just roll their eyes and give you attitude and sigh. I am only here because my job sent me here, other than that I'd rather treat myself at home with voodoo or black magic ! read more

Poor I went to a drug test for employment and came positive with morphine. False results are easy and known. The restroom looks dirty and you can't sit dirty everywhere. This people are far behind technology and not aware of false results. I have Eaten in the morning Poppyseed bagel and the night before two regular headache bills. After the results came out the doctor and me went through the stuff. He talked all the times from codeine but codeine was negative. If I talked what I have taken "he said no it isn't " Later I went to the assistance and talked to him over the poppyseed bagel and how poorly the drug test was taken. Probably the assistance went out the room and the manager came in. The Manager Say to me. I have to leave the clinic.! I ask only for the results and went to my new employer. Good thx! their sent me to another clinic for retest. With a clean restroom and a toilet seat clean. Waiting area with drinks and little candy draw. Don't go! the education is bad..and the drug test get taken on the dirty room with the dirty toilet. The waiting area is poor only tv no drinks! no little stuff!and waiting time is long.! read more

I'm very satisfied with their professionalism. They are very kind and attentive to my physical therapy exercise. They are flexible on appointments. Thank you Physical Therapy Staff, YOU GUYS ROCK!!! Dr Mojgan, Aaron, Samara. La Mirada Office!!! read more

I've been to multiple Healthpointe locations and I have to say this one and Anaheim are my fav! Roxanne is so nice and hrlpful!!

I was here on the 8/23 only for a physical exam and tb test , I was the only one waiting , there was no one else and I had to wait for almost 2 hours to get the whole procedure done . I was wondering why , since I was the only one here ;( . Now I am back for the TB reading and scary about how long would that take read more

I am giving one star because I received a bill for over $1000 dated 3/6/2015! This is not only 2018, but I never drove two hours away to a place I've never heard of to get an xray of my neck and spine! After reading the other reviews, I can see that this is not somewhere I would go anyway! read more

Healthpointe on Valley View has an amazing service with some great doctors who are not just knowledgeable but also very kind hearted. Specially the one who treated my daughter was really good. He does prove that people become doctors to serve a noble cause. At least he is one of them...We got the necessary advise and am hoping my daughter will be in great shape in no time. Just wanted to share my thoughts and experience with everyone who might need some help... read more

Called in earlier this week and spoke with Thelma about services provided, will be making an appointment in the near future now that I've gotten my questions answered! Thank you for the assistance! read more

I have an appointment at 8am for a physical. Its been over an hour. What is the point of a scheduled time if they have you waiting. No communication. read more

I was at this place few weeks ago to do a physical and a drug screen it was after 1pm and it wasnt that much people. The young lady in the front Jesica attend me with a professional way. Most places ive gone was pretty trash but this place is well organized. Jesica helped me in alot with my question i had and she was very nice and sweet. This place i would recommend to go. The back office was great as well good vibes they had. read more

The medical center is very clean. The physical therapists are all very nice, helpful, informative and fun! I never thought PT could be fun but it was. Dr. G is amazing and Veronica knew everyone's name and always sweet, nice and fun. Thank you all so much! JSS read more

I came in for a drug screening for work and Katteryne A. helped me out. She was professional and helpful. Despite the full waiting room she did not make me feel rushed nor did she stay idle. Everyone after me was treated the same way and I was very impressed with the rest of the staff too. Efficient with out feeling cold. Thank you Guys. You rock! read more

Nice clean place...Very pleased with Thelma she booked me an appointment that accommodated my busy schedule she's awesome.

Physical therapy is wonderful with Dr.G, Dr. Mojgan and Samara. At La Mirada Health Point. The ladies are kind, helpful, and lovely ... I enjoy coming here. Thanks ladies for making my experience great... read more

Healthpointe - At Health Point La Mirada getting therapy... - Orthopedists Near Me - La Mirada, California

Terrible... I've been here for 3 hours and a doctor still hasn't seen me. Only reason I came to this place was because the job that I applied for sent me here. Never again, you'll find better places. read more

I normally do not Yelp but the front staff here really needs to get their attitude changed. they seem like they hate working at this place. They don't smile or show that they are happy to help you. they sound irritated and want to take it out on you. They see that you have arrived and don't even great you or ask how they can help you. The only reason why I did not give them a one star was because my Doctor is awesome. Doctor michael chuang really Yelp me with my problem. For every question I asked him he explained it to me in a matter that I understood. read more

If waiting for 3 hours in the waiting room is your version of good customer service, have at it. Got here 1 hour before my appointment, filled out paperwork, and 2 hours pass my time to see the doctor, still waiting. Went to ask the staff what was the hold up, and with an attitude, told me they had others before me...yeah BS!!! When I got here there were only 3 people sitting in the waiting room, WTF. I should have known this place was gonna be bad when I see it runed by kids at the front and back office. A total disaster. After I got called to a room, i still waited another hour. and the kicker, doctor spent 10 minutes with me....stay the f away, unless you wanna waste your time it's a total waste and doctor doesnt seem like he knows what hes talking about. It's a cluster fck read more

Terrible wait times. I was sent here by my job after injuring my back at work. I called in first to see how long the wait was, I was told 15-20 minutes. Once I got here I was told the wait was 30 minutes. After waiting an HOUR AND 15 MINUTES, the front desk lady said it would be another 30 mins. After 2 hours I finally get taken back to see the Dr. wait AGAIN for the nurse.... another 20 mins for the Dr. .... another 15 mins for the X-ray.... another 20 mins for the DR AGAIN! After ALMOST 4 HOURS I get sent home with an INCOMPLETE prescription. I get to the pharmacy and they can't even fill it! I call HealthPoint and the girl says she will take care of it and call me right back. I never get a phone call back so after an HOUR I call back and now they tell me that it's after hours so no one can help me. I call back the next day and Evett is no help, she tells me she will call it in and make sure they have the right billing information for my worker comp and I go back to the pharmacy.... for yet another let down, THEY STILL DONT HAVE THE RIGHT INFO! Now I'm here, back for a checkup with and appointment. When I brought up the prescription to the doctor he raised his voice at me as if I was a child!! Dr McClure basically told me he could not help me and I had to take it up with my human resources at work! After waiting an hour to see him he was in with me for about five minutes, walks out the door leaving me hanging with no information, no help, no new prescription, no Physical Therapy, no acupuncture, no chiropractor help. THIS PLACE IS A JOKE! As I'm walking out they try to schedule a third appointment... I'm sorry, FOR WHAT??? They have done nothing to help me in the last week and a half and only wasted 5 1/2 hours of my life in 2 appointments.... but getting yelled at by Dr. McClure was the icing on the damn cake. THANKS FOR NOTHING! read more

I came in as a walk-in for a pre-employment physical and had a great experience here. Check-in was easy, I didn't wait long, and staff was really friendly. I want to give an extra thank you to Jesica who helped me out. She was super nice, explained everything really well and made sure I was taken care of. Thanks! read more

I recently visited this facility with my dad for the first time. I've recently relocated to CA from the east coast with my elderly father and being new to the area, we've decided to visit Healthpointe. Not long after arriving, Thelma, the receptionist made both my dad's and my visit so welcoming and pleasant. She was both patient and understanding toward all questions asked by my father and I (which between us all, you rarely find that nowadays.) Thanks to Thelma, the doctor and the whole staff! read more

Healthpointe - Orthopedists Near Me - La Mirada, California

Great clinic. I walked in some day and was able to get my physical and drug test done in under 2 hours. The staff was very nice and helpful. Thank you Jessica for making my visit easy and simple. If I need any other services I will definitely go back to them. I highly recommend healthpoint, if you need something done right away. read more

Receptionists were ok not really friendly. Not a single greeting. You walk up to them and they just look at you like what do you want... The place looked clean so that is good. The doctor in the back is very nice and friendly which is a plus. read more

Hello Everyone! I want to share MY POSITIVE EXPERIENCE as a patient at Healthpointe La Mirada. I have been to this clinic twice as a patient for consultations which lead to two major and successful surgeries. I am currently having My Physical Therapy sessions there. My First visit was in 2010 and now, 2016. I have Great Faith and Trust that anyone who makes an appointment and visits, will get the BEST Medical Care possible. I will First mention My Doctor, DR. ZENIA CORTES. Dr Zenia Cortes is the very best in her field, in my opinion. She is a great communicator to her patients, cares about the progress of her patients' well being, and is a perfectionist in the quality work performed as a Surgeon. A Surgeon who specializes in Sports medicine. Next, A VERY Honorable mention to My Physical Therapist, Dr. MOJGAN RAHIMI, PT Assistant, AARON ( "KUYA"), And the Friendly and always helpful PT Staff. They are always a pleasure to be around each and every time I had attended my PT appointments. They have an understanding of what YOU are going through mentally, physically, and emotionally. They are very professional, observant, friendly, have great compassion for their patients' needs and concerns. They have much patience and they give "Tough Love" to all their patients. "Tough Love" meaning that THEY GIVE THEIR BEST to make sure YOU are feeling YOUR BEST after leaving a session/ appointment. And Lastly, The Front desk and ALL the Staff at LA MIRADA HEALTHPOINTE. They are very Professional, Helpful, and Friendly to all new and returning patients. I greatly appreciate Everyone there. It's all about the presentation, execution, and results. Especially during this age of fast paced information, the need for instant gratification, digital social disposal, and the decline of social and personal mannerisms. Quality is hard to find when there is so much quantity. And QUALITY IS: HEALTHPOINTE LA MIRADA, the "GO-TO" Medical Healthcare Group. Thank you for reading my review. read more

I called yesterday asking if I could see an orthopedic doctor today. I was told to just come in at 8:30 to see a doctor. I get in today and the front lady tells me I have to make an appointment and doesn't give any explanation for the directions I was given last night. Now I have to wait a month and a half to see a doctor for my back pain. Are you serious? Not coming here. They are rude and just lost my business! read more

Jessica at the front desk is always very helpful when I come in to my appointments. Sometimes the appointments run a little late but I always ap when she calls and gives me a heads up! read more

This place is a joke. They keep you waiting forever even if you're the only one in the office. You can't schedule appointments and they seem clueless on how to treat patients with clear care. Stay away from here if you can help it, such a waste of time. I came here for a quick and easy drug test for an internship and it took over an hour and I was THE ONLY PERSON IN THE LOBBY. read more

Even though I live an hour away, I always make the drive out to this HealthPointe in particular because of it's great facility. The staff is really great and the client representative Roxanne Velasquez always goes above and beyond in everything she does. She cares sincerely about her clients and always has a smile on her face. I would highly recommend this facility! read more

Came in requesting mileage for my insurance was told i needed to pay $13 and it would take 2-3 business days got a call from Katherine within the same day letting me know my mileage was ready to get picked up !thanks Katherine awesome job! read more

My appointment was at 10, its now 1136 and I still haven't been seen. They even had the nerve to tell me to come early to fill out paperwork. I complain to the front desk and they ask if I want to reschedule... Yes please, let me take another day off work while you make me wait way past my appointment time. This will be my last visit. Edit: When I finally did see the doctor, he was great. 1 star for the wait, 5 for the doctor. read more

How his place gets 4 stars is beyond me.. The staff is rude and doesn't seem to know what's going on..it's like they're all in medical training or something. And the doctors are slow and could careless what your going through. On more than one occasion I was left in the room waiting for a doctor for over an hour... And that's after waiting 40 minutes in the waiting room before being taken back to see a doctor. AVOID THIS PLACE AT ALL COSTS!!! read more

Healthpointe is a great facility I love the staff and the doctors there. The customer service is awesome the staff goes above and beyond.

We recently signed up for their Occupational Health and have sent our first employee out there. It was packed and she was in/out of there in about an hour. The facility is clean, small in comparison to a hospital but i'm okay with that. It's a full service facility and it's pretty impressive. It's still new to us so i'll update when i know more. read more

If I can give it 0 stars I would. The first person I talked to was calm and nice. He asked for basic information and said healthpointe will call me back in 2-3 days to schedule an appointment. Which It was kinda odd, ive never heard of a dr office saying they will call back after verifying insurance, to make an appt. that was on a wednesday. So I called healthpointe on that friday which was no answer all day; they never called back to make an appointment again i waited all weekend and till tuesday still no call back!! Now its been 9 days and no call back with appt & they have my information!!!!! They are fishy here!!!! And i really needed to see their specialist. Dont waste your time here; worst dr office and worst customer service!!! read more

I can not believe that they are even asking for yelp reviews. It is just sad. I have been waiting for two and half hours for the doctor to see me and the staff isn't very helpful about fixing the problem either. I would rate them with no stars if possible! Their customer service is just horrible. read more

Got hurt at work and boss said I have to be seen by doctor, go to la mirada healthpointe and fill out paperwork and wait 1 1/2 hours, at that point i tell the receptionist i m fine and leave. They call my work like i just ditched school the second i walked out. My boss tells me to go back next day. I return and wait over 2 hours after signing in, so i leave again and they call my boss again only this time they lie to my boss stating i arrived at 2:15, i actually arrived at 1:15. Basically they had no problem putting my job in jeopardy for the sake of their incompetence or inadequacies. Thankfully i have been with this company for 8 years and they no i am honest and ethical unlike this so-called medical clinic. Not to mention my GPS backed my time of arrival. This place is worse than the dmv on a bad day. Fyi if you bring your kids like a few patients that day had they have wonderful selection of day time tv talk shows for them to watch with detailed stories of sex and infidelity. read more