We moved to Houston from Vegas about a year ago. We decided to remodel our kitchen and bathrooms…read morewith new counters, cabinets, tiles, fixtures, etc. before moving into our home. Tom was 1 of 4 estimates we received for the job. His prices were right in the middle of the other contractors, but he was the most knowledgeable, and gave us ideas for design. I'm very happy with the results of our project, and everything was complete and ready for move in less than 3 months after closing escrow.

I have never left a bad review but this contractor did such a horrendous job that I would give them…read more0 stars if I could. I guess that's what I get for going with the lowest bid. Due to severe water damage the bottom 3ft of sheetrock on our first floor had to be completely replaced with new baseboards and wainscoting. 1. They went in my garage and used my equipment on multiple different occasions (ie. my drill, compressor/nail gun, ladder) despite me reminding them they were not allowed to use my tools each time. 2. From the start of construction Tom knew they could come only after 3pm on week days. He said that won't be a problem. The contract estimated it would take 7-10 days to complete the job. It took a month and the job was never completed. The delay in schedule was because they no showed us several days in a row. Each time they apologized and promised to put in extra hours but then on the fifth no show they tried to convince me to hire someone else to finish the job because "scheduling is just becoming an issue because we have a lot of other jobs- it may be better for you to find another company to finish the walls." I finally got them to agree to come back the following Saturday to finish the job but then they no showed me AGAIN and as always there was no heads up or explanation. 4. They left a 10" hole in my drywall and when I asked them to cover it they nailed a MDF panel over it instead of patching it properly. In other areas they just packed on compound (instead of laying mesh) resulting in major cracking. 5. The plumbing in the bathroom was not damaged from the cold freeze so it was not touched by the home owner. They broke the water valve to the toilet so they told me they would repair the plumbing. They did it incorrectly and then never reattached the toilet that they removed. 6. Baseboards were left loose and unattached in multiple areas. They only put caulk in a handful of spots (probably in attempt to hide the bad cuts). The mitered cornered were incredibly sloppy and on rounded corners there were supposed to be bullnose corners which wasn't done 7. The wainscoting looked like they played "find a stud" with my nail gun- it shouldn't take more than one nail to secure an area and there were up to 30 holes in some areas which completely destroyed the panels. 8. Tom no showed for the final walk through and then refused to reschedule with me. Since he wouldn't meet with me, I had to resort to sending him photos (which I have attached to this review) to express my concerns. I asked him to send someone out to fix these issues and he refused. Since the job was never completed by them, I personally had to go out to purchase the materials to finish the job. I'm just glad I know enough to be able to do the remaining work myself, a typical homeowner would have to hire a new company to do it. They very well may respond to this because no company wants a bad review staining their reputation but I urge you to disregard what they have to say. We gave them ample opportunity to redeem themselves throughout this ordeal- their word is untrustworthy and their actions are unreliable. *update* reviews have not been posted on any other social media by me. This is the account I used to first contact him and the only account used to leave a review.

I called this company to see if they could come out and give us a quote on remodeling our…read morebathrooms. On this first call, they told me they only do high end, high priced projects and told me to call another company. It is quite shocking since they do not even know what all I wanted or needed but declined to serve me. They did not even come out to my home. The company they referred me to was very questionable. The guy that came to give us a quote did not seem like he knew what he was doing. Obviously I do not recommend this company.

Incredible Renovations is truly Incredible! They built a new beautiful bay house for us as the old…read moreone was destroyed by Hurricane IKE. Everyone who visits the bay house mentions how amazing the house looks. They just recently remodeled my bathroom and did porcelain tile that looks like real wood floors throughout the downstairs. The three week guarantee period did scare me but they had the majority completed within a week and half. Adam's architectural skills is was made the finished job in my bathroom amazing. He cut down walls they had gone to the ceiling to create more open space - I just LOVE my bathroom now. Raghda' s design experience also made the reformation of my 20 year old bathroom to a showroom bathroom by simple touches. I will be truly grateful and appreciate Incredible Renovations every time I walk in my beautiful bathroom. They are very easy to work with and aim to please. I highly recommend their company and their employees who were always polite and professional. Did I mention I love my floors? I love the wood look but with three kids and three animals- tile was the way to go. With these tiles- I got both! Thanks Incredible Renovations!

They never answered our requests on their website, not when we called and left a voice mail.read more

I chose this company years ago for the remodeling on my condo. They did a splendid job basically…read moregutting the downstairs. I got an all new kitchen and cabinets and floors. This year I was a victim of the Braes Bayou flood. So I called Legal Eagle again. Turns out they are experts at flood restoration too. It took a couple of months between drying, ordering, construction, etc. to get it all done. And at the same time I decided to take advantage of their expertise. In addition to the restoration, I had them put in both a built-in entertainment center in the living room and a built-in desk in the living room. (I will try and post a picture or 2) Their workers are terrific. Very skilled and never leave a mess. These people are highly recommended. Dan Bawden and Enrique Sifuentes are both great. They spent a great amount of time helping plan everything and they made sure I understood what was happening along the way.

I had water damage to some window frames that were not allowing water to drain properly. LM General…read moreContractors was quick to respond to my request. They looked at the damage and quickly gave me a fair estimate compared to other companies that had responded for the repairs. We set up a date for them to come out and do the repairs. They told me that they would repair the windows and alter the framing of the window so that it would not hold water and cause water damage again. They took care of the problem and replaced the rotted framing in a few hours. They cleaned up the area, caulked and painted repairs to match the rest of the house. LM General Contractors were quick, trustworthy and honest! I will be using them in the future for any home repairs needed!

Tom and his crew did an amazing job of repairing, restaining, and sealing our 600ft stamped…read moreconcrete patio. Excellent communication throughout the process, and even helped me with a heavy box I had delivered while they were there! Highly recommended!

he worked on your homes and did some epoxy work and it looks so professionally done, replied in a…read moretimely manner as well. Def the best in the north side! Would call back

I am being generous by giving this company two stars. This job should have taken 3 weeks...tops…read more After nearly 5 weeks, my bathroom and closet tile was finally installed. The sub contracted tiler was extremely slow with no real sense of urgency. He promised aspects of the job would be done by a certain day so that the glass company could come out to measure for the new shower glass...that didn't happen and pushed the job back another two weeks! When I pointed out issues to the owner, Keith, let's just say, it felt, customer service is not a priority. After the job was 'completed' (it really wasn't because the tub was never caulked and the owner promised someone would be by to help us return all the unused tile and materials to Floor & Decor), I received a call from the tiler threatening to put a lien on our home because Install Your Floors had not paid him!! Mind you, we paid Install Your Floors the day after the tiler packed up all his stuff when he claimed to be finished. When I brought this threat to Keith's attention, he glossed over it by saying it only becomes a problem if we decide to sell our home! Floor & Decor has the right idea not to use this company....in hindsight, perhaps we should have taken this in to consideration when hiring this company.

We recently had our hardwood floors done by Install Your Floors. We had the pleasure of working…read morewith Neal the owner who was beyond wonderful to work with. He responded promptly to any question or idea we had, he explained the process to us in great detail, and provided an itemized cost sheet, which means there were no surprise or hidden costs. They were able to begin work very quickly and produced a quality of work that exceeded our expectations. They left our house clean and tidy as it was before they arrived and took great measures to ensure it was kept clean during the entire process. There is no doubt that we will use them again and would refer them to anyone needing any sort of flooring work done.