My boyfriend and I were looking for a nail shop since we spent the weekend in New Orleans and we…read morepassed this one and I'm so glad that we decided to turn around! This was the best pedicure I have ever had in my entire life. When I walked in, the lady asked if we had an appointment and I told her no, but I had no idea that they go by appointments so she was able to fit us in which I was very grateful for as soon as we walked in we sat in the pedicure chairs and got service right away. My boyfriend and I got the luxury pedicure, and with that comes the wax and hot towels, and also a heated neck pillow. My nail tech Ronnie was so nice and welcoming and also explain to me that with each customer they take their time which I truly appreciate it was so nice in there so relaxing and everyone so nice. My pedicure was so relaxing. They really truly rubbed and got the dead skin off of my feet which was much needed. They do just about any type of meal service or foot service that you might need. They also do waxing which I was very surprised about overall I get this experience a 10 out of 10 I will be back! I truly appreciate how they take their time with each customer because it makes things feel not rushed. Even though this nail shop is a bit of a drive for both me and my boyfriend. We both said when we come to New Orleans, the Harvey area specifically. we will definitely be back.

Quinn At Polished Nail Lounge is AMAZING!! I've been having a hard time finding an artist whose…read morework I'm completely satisfied with, but Quinn did perfect work!! She is QUICK and PRECISE, which is exactly what I look for in an artist. She listened to exactly what I wanted and gave suggestions to improve the design inspo I showed her. Highly recommend you go see her!

Today is my second visit to this salon, it's super clean and very friendly. But best of all the…read morequality of the nails was outstanding, Moon did my great gel nails fill and made a repair also . And Tiffany did my pedicure today and she gives an outstanding leg and foot massage. She really went the extra mile to fill my acrylic nails on my feet then give me a pedicure. I will be returning as often as I'm in town.

Updating my review to re-emphasize how amazing this place is! Let's talk about loyalty-- since…read moremoving back home to Georgia, I have not found a nail salon that excels in every category like H2K does. Because of this, I decided to fly to MSY for one day just to get my nails done here. I arrived in town at 9:50am and was gone by 5:30pm. The caliber of customer service and quality work provided here at H2K is unmatched, and I'd take a day trip to get my nails done again! This time, it was necessary as I did not want to potentially have my birthday nails messed up by somewhere else. I'm grateful for Ceci and her amazing work, as well as the young man who did a great job on my pedicure (I can't remember his name). H2K has a lifetime customer in me!

I'm African American , a Caucasian lady and I walked in at the same time, the Asian lady asked…read morewhat we needed I was first she set me down , she told the Cau lady it's so Hot outside would u like something to drank ; I waited 10 minutes for them to open late, I was the one hot. I only get basic nail service twice per year , I know I'm only paying the minimum but trim my cuticles as she didn't I had to tell her.i have never felted so Discriminated against. I don't know how ppl freaking these places ,I would b doing my on pedi and mani's at home as I normally do .The previous asked Everybody who walked in if they wanted a drink. The nail service itself was just Awful

It's Mother's Day and the owner saw our missed call and decided to come in!!!!!! Talk about…read morecustomer service wow wow wow

Always Always pleasant and I loved the fact that they remember you and asked if all is well when…read morethey don't see who you're always with

This review is solely for lash extensions. They were running a special and I thought I'd try them…read moreout. I was told that the service would take about an hour. Two and a half hours later, I was given care instructions and was on my way home. No explanation for the lengthy application was given. The lashes looked fine. I followed the care instructions to the letter and by day three they had all fallen out. The end.

I was looking for an early gel manicure on this lovely Sunday morning and Google searched for an…read moreopen salon. I gave Nola Nails a call, as they were among the first salons to open, and they told me that I could come right in. They literally had just opened for the day. Note to all - make an appointment. I really lucked out because when I left they were getting busy. The manicurist did a great job and my nails look great. She took her time and asked questions as she went to make sure I was getting exactly the shape and polish color I wanted. The prices are very competitive and I'm a happy customer. :)

I've never wanted to make one of these accounts to leave such a bad review on anyone business EVER…read morebut this is the most unprofessional, unsatisfying, UNDELIVERABLE business I've ever been too!!! Don't normally go here but I've been here about 3 or 4 times, maybe, and each time it's always some mess. They don't like you to tell them your opinion during services on little nics here and there. You tell them DONT do something they still do it anyway! Once during a nail service my nail bed was almost drilled off after constantly telling the "specialist" about the uncomfortness she was causing and the audacity of her to get upset because I started complaining! Tried to give them another chance they don't even know how to properly do French tips apparently UNLESS they just do whatever to certain people. Again, they're mad arguing back and forth with me because I'm requesting touch ups here and there. So I no longer need them to do my nails but call myself trying to let them do toe polish. I politely ask her to not cut my toe nails, simply shape them up nothing too much I'm only here for polish, she does the exact opposite. Of course as a paying customer, I have an opinion on my service and the guy who I guess runs the show there, Mr. Big Stuff, always intervenes but however doesn't make situations better. He's always seeming to step up like a superhero but in reality he makes a fuss about every little thing! Rude at its finest! I've never been in a business where management or workers CONSTANTLY argue back and forth with customers! He's never not trying to have the last word. And honestly dude, if you read this it looks bad! It's definitely BAD BUSINESS to not let your clientele express themselves to get the best service possible. And as a man, servicing women why are you so quick to man handle situations that aren't even supposed to be made as big as you make them???? This guy alone, never fails to make me uncomfortable when I'm here! This business needs to just be shut down honestly! UTILIZE THIS SPACE FOR SOMETHING BETTER IN THERE COMMUNITY! If I can give them no stars I would! Take the one star and be thankful pricks!

Everything about Lab & Lounge is 100/10 - great vibes, awesome music, friendly staff, cool vintage…read morethings and other fun retail items available, and *exceptional* nail services. The Lux Spa Pedicure is worth every penny - Nyla is fantastic and really helped me relax and enjoy the experience. And my feet are still so soft over 2 weeks later. Maggie does my hands and I LOVE THEM. I have found my holy grail nail artist! They are so talented and precise and really care about what they are putting on your nails. Their attention to detail and precision is what sold me, but they are also very cool and a great collaborator. I cannot recommend this place enough!

After moving to New Orleans I have been trying to find someone who does Russian manicures…read more I have had several appointments with nail techs who seem to believe if they file around the bottom of your finger enough times they're doing it right. They are not. It got so bad that I took my question to Reddit, which is how I ended up booking at this place, which sadly was no different. When I sat down (twenty minutes late) I was informed by the nail tech that she does Russian manicures, but doesn't cut with a scissor. Immediate red flag but I had already paid in full and needed the disaster set I walked in with removed. This person then proceeded to not follow any of the steps of a Russian manicure. No orangewood stick. No flame bit to lift the dead skin. A jagged cut around the cuticle with oil added to hide it. Abrasions where my live skin was filed with the ball bit. I was then informed that I would need to pay an additional $60 for the hard gel application. To be fair, it was applied nicely and the shaping was great. It just wasn't a Russian manicure. If it had been billed as a hard gel manicure and left at that it would have been fine. The gaslighting at the end - I was told I should book hard gel fills moving forward because I don't "need" a Russian manicure - was the icing atop a very shitty cake. If you don't know what you're looking for, this is the place for you. The vibe and aesthetic of the salon is nice. If you're looking for an actual Russian manicure, keep looking.

I called and scheduled an appointment the day before but when I made it to the shop the lady looked…read moreat me like I was crazy and said, "What are you talking about?" I just let it slide and told her the service that I wanted. She proceeded to do my nails. The shop was pretty dark so I couldn't evaluate my nails while she was doing them. It wasn't until I made it outside that I could see the peeling polish. I like to feel good when I leave the nail shop but everything about this experience made me feel like, "Are you serious? Ughhh, I will never go there again." The pictures were taken within an hour of leaving the shop.

They redid their salon and it looks very elegant- it has a modern feel to it which makes it very…read moreluxurious! Very clean. Service was great and they're very friendly with their guests!

I called and scheduled a 2:30 appointment. I arrived 10 minutes early. I was not started on until…read more3:10... When I arrived, I told them I needed my appointment time respected because I had work after they said ok. I ended up having to leave without polish! And they still charged me almost full price for refill +gel... after I pointed out the fact that I was leaving with no polish they dropped it by $7... but usually charges $20 for gel. How I leave with no gel & no regular polish + the wait! AND still charge me like there's a color on my nails?! I tried talking to them about the price being unfair because I am not polished! And my time was not honored and I was met w attitude! Professionally, they should have given me the choice upon arrival to 1- be flexible about the time or 2- reschedule... I would have just rescheduled. Unfortunately, I will not be back.

The people talking poorly of Lee must be smoking some reallllly bad stuff…read more I fell in love with her instantly. We had genuine conversation. She is wonderfully friendly. Last time I was there was late, and we were all getting our last minute Mardi Gras nails. She ordered enough Crab Rangoon to share with everyone. My first visit, I wasn't expecting much. But my nails looked great, and everyone was just so friendly. Even the other guests feel like family.