Chris went out of his way to help us get some rather expensive paint from the manufacturer…read more Here is the story. We needed paint that matched the prefinished woodwork in our newly built home. My wife went to the MFG and was told that they would not sell to the public, only distributors. This was the second place she had been to and given the runaround with, diving all over Milwaukee. I called Burlington Lumber and Chris immediately swung into action. He called them, placed a P.O. so my wife could pick it up on the spot. Now THAT'S GREAT CUSTOMER SERVICE! Thanks Burlington Lumber and THANKS Chris for helping us with a happy ending to a frustrating situation!

They listen snd have huge stock you can have cut to order for smaller orders. But their main…read morebusiness is supplying contractors and diy handyman home builders. Tired of big box stores? This is a true lumber yard!

I purchased Marvin windows from Tom on two seperate projects so far. Pleasent and knowledgeable. No…read morefancy showroom or hard sales pitch. Will consider new decking this year if in budget.

If you are easily swayed by first impressions, don't be put off by the leaning buildings in the…read morelumberyard - this is a great place with absolutely stellar service. We ordered Marvin Windows from Jim, and he was extraordinarily helpful in offering important advice in our making decisions about them. I like him and the business so much we ordered specialty wood doors. He was again most helpful.

We have used Woolf for many projects. They are always quick to get the job done, with no…read morecomplaints. I would highly recommend them.

Run away fast! Windows that broke after a couple days, mismatched siding boards--they only respect…read morebuilders. The client is ignored. Poor quality from my experience.

COUNT YOUR LUMBER WHEN IT GETS DELIVERED! The have a very helpful staff for planning a project and…read morecreating an order. However, I ordered over $6000 of decking material which was delivered to my driveway, with the exception of 7 boards. I didn't notice I was shorted for 12 days and by the time I reported it, they claimed there was no way to know if I was telling the truth. As a compromise, they delivered 4 boards which I needed to finish the project, but never credited me for the 3 I never received. Better than no customer service, but still disappointing.

Do not order from here! ordered windows beginning of October from Steve that arrived damaged 6…read moreweeks later. It took 2 months to get someone to come repair the windows after Steve told us to just install the windows! Thank god we didn't install them because the guy showed up with black nail polish to "repair" large scratches. Even he said this was not acceptable! Multiple calls later and come February I finally found someone to get the windows out of my house that were in our way. Steve assured us new windows were ordered and would be here 2/22! Again months later and still no one offered money off or any resolution! Come 3/5 and multiple calls and people promising to call back with no luck and no call backs I got a hold of someone saying that they got parts to repair our windows. Again what would they do if we had these windows installed already. Also I didn't pay $11,500 for repaired windows delayed by 5 months. Finally got my money back 3-11.

We own a small renovations company, and order millwork frequently for customer projects. Hines has…read morebeen an absolute nightmare to work with on every single project thus far. From our AE Steve Conro not relaying information about delays, ordering products without necessary hardware, and Hines' inability to deliver correct items on a consistent basis, we have lost THOUSANDS of dollars due to their "mix-ups". We have so far been offered $300 refund for our troubles (insulting), when a single issue led to (2) men having to work (8) extra hours to correct the issue and pick up the right supplies which didn't deliver. I wouldn't recommend Hines Supply, and quite honestly, don't understand how they've managed to stay in business. Go literally anywhere else.

Lots of great products and customer service at Welch Bros!. Thanks for all your help.read more

From the owner: The Flying "W" Delivers…read more Welch Bros., Inc. is your complete source for underground precast concrete structures, concrete pipe, sewer and drainage pipe, and an array concrete construction supplies. We are a distributor of sewer and drainage pipe made from PVC, HDPE, and corrugated steel. Other product offerings include reinforcing steel, hand tools, foundation forms and accessories, decorative concrete color, and stamps for all trades. Welch Bros., Inc. has met the needs for nearly 50 years with three convenient locations in Elgin, Bartlett, and Belvidere, Illinois.

Great small town feel with knowledgeable staff. Prices are competitive with the big box stores…read morewithout the 20 year olds hiding behind boxes when you have a question.

From the owner: Top Notch Building Supply is located in Northern Illinois, between Rockford and Freeport, with a…read morefull service lumberyard that is focused on customer service. Our sales staff has an average of 20 years of industry experience. We work closely with home owners and contractors alike to get the project done right.

Such fantastic, unique options for all kinds of projects and, better yet, all of the proceeds from…read moresales go toward sustainability and workforce training. It's so great to see so many very useable items get salvaged and reused. Such a fun place to just wander and find hidden treasures!

Awesome, let me repeat awesome store - massive & so many pieces all over the board from a screen…read morewindow insert that fits my 1920s home to the perfect piece of saved flooring that I can wedge into my existing to finish a repair. Nice folks & just a great place to go find what you need & what you didn't know you needed -- like a candy store for adults who don't live in HGTV plastic grey land.