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    Heathrow Terminal 5 London Underground Station

    3.7 (93 reviews)

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    Anjana P.

    The airport is fine. There is a lot of walking from plane getting to and customs. As expected. I know for a fact that getting wheelchairs for my elderly parents is such a pain. I understand staff are overwhelmed with the number of people getting wheelchairs. Once checked in and baggage dropped, we had to go to a section of Airport that was just chaos. There is no line configuration, so if you're waiting, someone can just cut in front. Once we finally got the chairs, which was like 1 hour waiting, luckily, we went to the airport early. They took my parents and myself through security, which was okay with no issues. Then they told me that they would take my parents to the gate on the buggy and I had to make myself there. No problem. Once I got to the gate, I saw my parents struggling to stand and get in line to board, and no assistant was with them and no wheelchair chairs! As I realized, they just dropped them at the area of the gate and left. Service at Heathrow has gotten so bad that I can not let my parents travel through that airport alone anymore ( they are well traveled people, but the age has made it very hard for them). Someone needs to sort this out for passengers who struggle with disabilities. There were so many frustrated passengers waiting and bring ignored. Staff are not polite and very rude and impatient.

    Khari J. S.

    My, My, my Heathrow International Airport. It's been a while since I been through you. You have made quite an expansive renovation to the old Heathrow. Things are very glitzy, modernized, very accommodating for limited capability persons (I like this ter better than disabled). The matrix underground traveling connector bus from terminal 3 where we landed from Nairobi on a British Airways Boeing 777 must be in another zip code from terminal 5 where My connecting flight departed from. Kudos to British Airways for a great flight and superb aircraft as it maintained my wifi connection for the entire 8hr flight. As I'm awaiting my connection to jfk, I only have on complaint/suggestion. As a still striving to quit cigarette smoker, just landed from a 8hr flight, it would be nice for Heathrow to take a page from Jomo Kenyatta International Airport in Nairobi an, after the security juggernaut is completed, there are isolated rooms, called I think, the smokers den, to appease folks before boarding, especially long flights. Those rooms has a significant exhaust system that expells the smoke out of the building,providing accommodation to all.

    ...and the clouds hung heavy as if holding us up above London
    Liss C.

    This airport knows how to get it done, security, food, lounges- you name it- they do it! TIP! Watch the screens constantly for when your flight posts to get to your gate- once it posts, everyone starts rushing to the gate a lining up. Security tip: Put ALL liquids in your zip lock bag, leave NO liquids anywhere in your carry-ons, this includes all of your makeup ladies! You know what that means- mascara, lip gloss all of it-they will pull your bag to the side and the next thing you know you are standing there waiting to be searched. If you follow their rules you will fly through. Love London's Fastpass- it is so fast so have yourself ready! :) Electronics out, liquids out, watch your bins and move move move! Lol

    Maria M.

    Big airport, they have underground metro train, so if you have a long hours of layover, you can go to arrival point passing the immigration and customs , if you're a US citizens or from the country where it don't required a visa to enter the country, you can use the immigration self checkout, you only need to scan your passport they scan your face and if if matched than you good to go. And walk all the way passing customs and all the way to the corner where they have a place where you can stored your luggage, ours cost £30 for 2 carry on. Then there's a station for you to buy sim card for your phone if you want and a station to buy train ticket. If you want to visit Buckingham Palace you need to buy a Piccadilly Line, and stop at Green Park Station and walk to Buckingham Palace. And from there just google map to get around its all walking distance to Trafalgar Square, Big Ben Clock, Westhimer Abbey, you can go cross the river which we didnt do due not enough time. And going back go through the Piccadilly Square back to the Green Park Station back to Terminal 5 airport.

    Crazy airport!
    Howard H.

    Before I got back home in MIA, I thought this airport was like a zoo. Tons of people with what looks like over 100 terminals. To check your flight status on the boards is like finding a needle in a haystack. How the heck can they hold this many people under one roof, and where do all they came from? But after I came home and went through my worst nightmare at MIA, now I feel this airport was actually not too bad. Yes, its a big airport, but it was actually not too difficult getting in and out. We had a connecting flight at another terminal, so we had to travel and get there by train. The train came fairly quickly, and it was not bad getting in and out. Because our flight was located in another terminal, we had to go through the security point all over again. Luckily both my boss and I travel light. We didn't check in any bags and we didn't travel with any liquids. Otherwise, we'd ended up like other people, taking all the liquid they traveled with out from their luggage and put them into clear plastic bags. We basically just walked through the lines, got into the body scanner machine, and on to our way. The whole process took maybe like 15 minutes. (keep this in mind until you read my review on MIA later). Overall not too bad of an experience. The airport seemed clean and looks like its well maintained. I feel pretty safe even its one of the most busiest airport in Europe. Most of all, I was able to dine in one of the most amazing seafood restaurants in one of the terminals. That place served the best seafood I've ever had. Wait until you read my review of that place. PS: MIA sucks big time!!!

    Cat N.

    Everybody always tell horror stories from heathrow but the airport was not that busy when I got there. I got in midday on a Monday. It was not a bad experience! I love the train system of London and how easy it is to get around the city. They got three or four different train lines though and one is more expensive than the other. I just have one tip, do your research and don't buy your tickets from those machines. Wait till you get to the train to buy your ticket because that ticket cant be used for all trains. Leaving Heathrow for Paris was a different experience. It was SO BUSY! terminal five didn't fit everybody from the looks of it. They need like 100 more charging stations for the amount of bodies it holds.

    Like a Greyhound boarding area

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    Review Highlights - Heathrow Terminal 5 London Underground Station

    The bus is comfortable and stops at Terminal 5 home to British Airways.

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    Heathrow Terminals 2 & 3 Underground Station - These screens are everywhere, so don't worry

    Heathrow Terminals 2 & 3 Underground Station

    4.3(4 reviews)
    1.5 miHeathrow

    Arriving, the customs, immigration line can be long. They do have a Kiosk scanner, but you have to…read morelay in there correctly because if you don't, staff sends you to the waitlist line & you have to check in with a customs agent. Be prepared for lots of wait-time & questions. Ok, from there you go around to see the luggage carousels. Grab them then over to the shops, lounge & pick up spots Departures: First find your airline terminal. Second find your section (usually a letter) your airline is assigned. Go that way &'prepare for TSA style check. Solo travelers go through quickly. I was allowed to move up in the line & got glaring looks. Put your items in a bin, get the body scan & retrieve your items. You're in like Flin & the rest is a waiting game for your flight or enjoy the shopping & the restaurant

    We used the Heathrow Terminals 2 & 3 Underground Station Tube (Subway) stop to get to our hotel…read morefrom Heathrow Airport in London. Specifically we took the Elizabeth Line to get to Stratford Station. Had to wait about 15 minutes for our train to arrive. It is helpful that there is a monitor showing folks when the next train is scheduled to arrive for whichever train line they are waiting for. It was less expensive to travel to our hotel this way as compared to using a taxi , bus, or other means of transportation. It was smooth trip that took about 30 minutes. Faster than the other modes of transportation. The Heathrow Terminals 2 & 3 Underground station is convenient to use and easy to navigate even for tourists like us. The signs give good direction and instructions. If you have questions, there are attendants all over the station to help. Just ask.

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    Heathrow Terminals 2 & 3 Underground Station - Heathrow Private Parking  Logo

    Heathrow Private Parking Logo

    Heathrow Terminals 2 & 3 Underground Station - Concourse

    Concourse

    Heathrow Terminals 2 & 3 Underground Station - What you see at the taxi drop off

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    What you see at the taxi drop off

    Heathrow Terminal 5 London Underground Station - trainstations - Updated July 2026

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