1. Heating Cooling and Beyond

    1. Heating Cooling and Beyond

    0

    Westlake Village, CA

    Heating Cooling and Beyond

    4.8 (114 reviews)
    Closed 7:30 am - 5:00 pm

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    Response time

    9 hours

    Response rate

    100%

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    Page 1 of 3

    Ask the Community - Heating Cooling and Beyond

    Do you work on water based systems?

    Yes, we are working with water-based systems.

    Don’t See Your Question? Ask Away!

    Review Highlights - Heating Cooling and Beyond

    Even Jamie who answers the phone and takes care of customers is on top of everything.

    Mentioned in 12 reviews

    Read more highlights

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    Conejo Services

    Conejo Services

    4.8
    (992 reviews)

    I recently had my entire HVAC system replaced by Conejo Services, and I couldn't be happier with…read morethe experience. My sales rep, Jesse Cruz was really, responsive & easy to work with from my initial contact and throughout the project until completion. Their team was professional, knowledgeable, and easy to work with. They arrived on time each day, kept me informed throughout the project, and completed the installation in only two days as promised. Their crew was amazing, did great work, and cleaned up thoroughly before leaving. They installed my new system, replaced all of the ductwork, upgrade my home to a dual zone system and made sure everything was completed professionally to meet my goals for my home. If you're looking for a reliable HVAC contractor that is honest, punctual, and does quality work, I would definitely recommend Conejo Heating & Air. Overall, it was a great experience, and I'm very happy with the installation and the service they provided.

    Unfortunately, I had to have three different people come out for my problem, which was a garbage…read moredisposal. Fortunately, all three of them were quick kind and great to be around. We had a girl Plumber, Stacie, and my daughters were super excited about that. She fixed my sink and shower in no time flat! I paid around 300 for my garbage disposal BUT 250 to change out an outlet under my sink (Which seemed a little high but I didn't have time to research new quotes.) I would probably use them again because it was easy to schedule and everyone that came was great.

    AirWorks Solutions

    AirWorks Solutions

    4.7
    (433 reviews)

    I'm really happy to be writing this. It's been 11 years since I left my first review of AirWorks,…read moreand I still stand by what I said back then. I don't think you can measure a business when everything is going perfectly. You measure a business by how they handle things when it doesn't go as planned. Everything has been going great, but we recently had a little hiccup when I added a whole home water filtration system. I was a little frustrated and it took a little bit to get the right person on the phone, but I'm really happy to know that they are the same company from 11 years ago. They went above and beyond to take care of the problem. I've heard nightmare stories about other companies in the area that will install something and if there is a problem, you are on your own. I see a 1-star review from someone who was frustrated with lack of customer service. I was frustrated with this too. The AI phone interface can be frustrating, but there are good people working there who are trying to do the right thing. It just might take a little bit of patience to get the right person on the other end of the phone. I do know that they are addressing this problem. Julian is my plumber and Sam is my HVAC guy and when they come to the house it's like having old friends visit. At the end of the day, that's what keeps me coming back to them. The work is solid, the technicians are knowledgeable, and when something does come up they stand behind what they do. Eleven years later, that still says a lot about the kind of company they are. I have no hesitation to call them for some of the bigger upcoming purchases that our household needs, like a new AC unit and a tankless water heater. I am very happy with how they addressed this past issue and will be calling them in the future.

    Lack of transparency in estimates. They just give you a lump sum. No breakdown of costs provided…read more Extremely high cost for service. Higher than most hvac repair in the area. Great sales tactics on their end if you are evaluating them from a business standpoint. Lots of AI interface and lack of personal human approach to business. I had an issue with my furnace. They came out and diagnosed it, and did the repair that day. Days later when I went to use it, same issue. They came back out and diagnosed two other issues, no mention of why we don't think that those things weren't present the first visit. So I paid for first and second visit. I think I should have been refunded the first visit since clearly that service didn't fix the job. Oh and the best is they already started trying to up sell me a whole new system...they installed mine 10 years ago. They were better 10 years ago.

    Fusion Star Heating & Air Conditioning

    Fusion Star Heating & Air Conditioning

    4.9
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    5 Stars - Sean at Fusion Star Sets the Gold Standard for Professionalism…read more I recently got multiple bids for a full central HVAC replacement and complete duct redesign on my home in the valley. While I held off on my project for now, I have to give Sean at Fusion Star an enthusiastic and well-deserved 5-star review. Sean delivered the most comprehensive, professional, and detailed proposal among all -- a full 15-page document that spelled out every single detail with exact equipment models, clear scope of work, diagrams, attic prep requirements, and thoughtful exclusions. In a field where many contractors cut corners, give vague estimates, or try to low-ball with minimal information, Fusion Star's proposal stood head and shoulders above everyone else in quality, transparency, and legitimacy. Even after I let Sean know I was pausing my project, he continued offering thoughtful advice on what to double-check and which key items I should make sure were included if I went with anyone else in the future -- all with zero benefit to him. That level of genuine care and integrity is rare and extremely commendable. If you're looking for a legitimate, high-quality HVAC contractor who truly puts the customer and craftsmanship first, I highly recommend Sean at Fusion Star. They earned my business in every way and I won't hesitate to call them first when resuming my project or any related future work. Thank you, Sean -- you run a class-act operation.

    In the middle of a California heat wave, I was frantically searching for someone to repair our AC…read moreunit. In the past, I had always used Conejo Heating and Plumbing, but unfortunately I had a really dishonest experience with their plumber last week and no longer felt comfortable supporting that company. So I turned to Yelp and found this company. I reached out and received a very quick response from Sean. He was able to come out just a few hours later, successfully diagnose the problem, and replace a part for a very reasonable price. He was honest and transparent, and I really appreciated that he tried a few different solutions before getting the unit up and running. I'm happy to say I've found a new go-to AC company. It's a smaller business, which I always like to support whenever possible. Highly recommend!

    Integrity Comfort Systems

    Integrity Comfort Systems

    4.9
    (169 reviews)

    Easy appointment set-up and good communication.Troy came to the house when promised, was friendly…read moreand respectful of property and owners (pets too) and did a thorough initial check up on the unit ($49 initially). He showed photos of dirty interior conditions and advised of all options to be considered to either upgrade or maintain the unit. No pressure to take all recommendations. Returned at time promised with upgrade, installed it and thoroughly cleaned and adjusted the unit inside and out. He actually took it apart. He showed before and afters and the difference was clear. We feel safer and are breathing cleaner air. Definitely worth a try for HVAC needs. It's worth the money.

    First off... I can't believe I didn't post a review HERE on Yelp!…read more I believe the review I wrote up only went to Google but it should post here too since many people use Yelp to help sort out companies to work with too! I've had to lean on this company a lot - so I have a lot to say, ha! Here's my review from 9 months back: I had a nightmare installation done by bad contractors causing a brand new unit to breakdown with every error in the book. Diego did an excellent job diagnosing the machine in 100+ degree weather. He was meticulous and went through every possible issue. Unfortunately the damage done caused the job to drag out but Diego continued working. I had a previous technician out from another company and even though I paid for their diagnostic service it's clear that I should've gone with Integrity Comfort Systems to begin with. I highly recommend this company. Everything is inspected and documented and then very clearly explained to me so I could understand the journey we're now on. No matter how many times I asked a question Diego took the time to break it down in ways I could understand (since I am not knowledgable in HVAC anything). No Mansplaining.. simply removing jargon and explaining step by step so anyone could follow. Seriously...Great job. My review from 5 months ago: I had ANOTHER HVAC issue but in my main house (HVAC is likely more than 20 years old) and Troy was sent out to take a look at what turned out to be a very dangerous situation. He was meticulous in documenting and clearly explained everything that was needed and why each thing was important for a SAFE operating system. I tend to only have catastrophic issues with units that either came with the house and are veeery old or something crazy like working with terrible contractors with bad installation and bad intentions causing MAJOR critical failures.... Nonetheless, Integrity worked with me providing a detailed estimate prioritizing what I could handle first. Review from the past 2 months: In addtion to those two experiences I had the pleasure of leaning on Chris for support in documenting the repair done on that AC unit damaged by the previous contractors. Chris was calm, cool, collected and incredibly thoughtful. He really worked with me to make sure we could clearly explain why certain repairs were absolutely necessary. Without Chris I would've been fully taken advantage of by those scam contractors. He didn't have to make himself that available to me but he truly went out of his way to make sure his customer was taken care of. It's very rare these days to find honest thoughtful people. When companies can get away with mistreating and scamming customers, greed seems to lead the way. Not with Integrity Comfort Systems - I mean, come on, Integrity is in the company name, and for good reason!!! And I must not forget to mention Julie. Julie handled all of my calls to the company to schedule repairs and help connect me with Chris to sort out the issues I had prior to working with them. There had been some stressful moments for me and she was always so helpful in guiding me to the right person. She always answered the phone, was always polite and easy to talk to, was loyal to the best interest of the client and I truly felt like she cared. Again RARE these days. Thank you so much, Julie! Chris, Julie and all their techs step up and really make sure the right thing is being done. I feel deeply indebted to all of them and they helped restore my faith in humanity. As a single woman on one moderate income dealing with the nightmares that come with homeownership and failing machines I really really needed this. I can't ever thank them enough and I could not recommend them more! All this from an HVAC company??? Yeah, I know... in 2026 when the world seems to be falling apart... these guys will make sure to take care of you. 5 stars isn't enough.

    Heating Cooling and Beyond - hvac - Updated July 2026

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