My husband picked our dog up today and was told she bit her tongue but they gave her ice. Getting her home she not only bit her tongue but also had a cut on her right paw that was not mentioned. I will not use this place of business in the future. read more

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DO NOT BRING YOUR PETS HERE. THEY ARE NOT IN GOOD HANDS AND THEY WILL BE NEGLECTED. I dropped off my dog for a 9:30am appointment and gave them a follow up call after not hearing anything from them. The person I spoke with was disrespectful and gave me an attitude and told me my dog was barely being bathed after 4 hrs of being there!!!! My poor senior dog was sitting inside a small kennel for HOURS without water and NEGLECTED. They never even bothered to give us any updates and they don't bother to make sure my dog was okay. I'm so disappointed and disgusted I WILL NEVER BRING HER BACK HERE AGAIN. THEY DO NOT CARE ABOUT YOUR PET. read more

Zoey loves to takes baths here, thank you so much for taking such amazing care of her Heavenly Paws. Highly Recommended! read more

Heavenly Paws - Zoey - Pet Groomers Near Me - Upland, California

Do not used this company. I used them once. I would not use them again. Please read all reviews, you will see a pattern. One negative review posted then you will 4 to 5 positive reviews. Do not be fooled. This is not a place you want to take your pet. read more

DO NOT COME HERE!. not mindful to your pets care. Customer care not important to them either . Review is based on several bad experiences and attempts to find solutions to our bad experiences. read more

Great people, I love supporting their business! I've been coming here for at least 2 years and have only had great experiences.

Same day appointment on a Weekend. Receptionist/groomer was professional. Only drawback was 2-4 hour window waiting for our Chorkie to be finished. Good job. read more

I've taken my two black labs here a few times now. They've come out looking amazing every time. I will keep coming back for sure.

I really appreciated the time Dawn took to explain how they do things at Heavenly Paws and especially the best day to bring in my anxious puppy. It was my puppy's first time there, and she was in desperate need of nail trimming. My puppy was welcomed enthusiastically by the entire staff. When I picked her up, she was a happy puppy with a pretty flower, smelling wonderfully with trimmed nails. I definitely would recommend this place for your dog grooming needs. read more

Heavenly Paws - Beautifully groomed beagle pup. - Pet Groomers Near Me - Upland, California

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I have been having my two dogs groomed at Heavenly Paws for almost a year now and I have been happy with the care they take of my babies however, I question the free grooming card? I was given 1 card for 2 dogs and only get 1 stamp when we come in? When I questioned the girl out front with an attitude she said "Nice try?!" If I bring the dogs in separately I get credit for 2! So my question is I need to schedule 2 different appointments and be inconvenienced to receive credit? FYI My good yelp review is still on Yelp, I felt insulted by your employee read more

The best groomers I have ever been too! They are so professional and kind. If you're in the upland area this is the best place for your pet!

Awesome experience! The girls are so friendly and they did such an excellent job grooming my dog. We are extremely happy with the work they have done and reasonable price. read more

People are down to earth and are cautious and will treat your dog wonderful! Loved how the place looked, even offered free coffee and chocolates :) read more

I usually don't write reviews but I wanted to write one for Heavenly Paws because this place has been so great to my cat. I have a difficult cat who always comes in very nervous but they take care of her so well. Britney, the owner, is wonderful and is so good with all the animals. The best part is that it's never a wait and they see my cat ASAP. 10/10 would recommend and dont forget to ask for a stamp card! read more

Thank you Sabrina for giving our sweet little girl her lion cut. She's all ready for summer and she's gonna be perfectly comfortable, instead of suffering under all that fluff. Sabrina has groomed our very fluffy cat two summers in a row, and she's done such a great job. No nicks or cuts, just a nice, clean lion cut. The second time around, we asked for her mane to be a little shorter to increase her comfort,and of course, it was delivered. Our little girl is so adorable, and she'll be able to get through anther summer feeling nice and cool. She's getting up there in age, and we appreciate Sabrina taking such good and gentle care of her. Many groomers in the area refuse to take on cats, but she was very accommodating. Thanks again! Teresa, Patrick, and fluffy Cuddlez! read more

Heavenly Paws - Happy kitty. - Pet Groomers Near Me - Upland, California

Brittany did an amazing job ! Although her schedule was completely booked she squeezed my pup in and took her time. Do yourselves a favor and go see Brittany ! read more

Heavenly Paws - Pet Groomers Near Me - Upland, California

I brought my dog in this morning. I received a wonderful and warm welcome from Olive. Before they took care of my dig, they checked to makesure they knew what I was looking for, told me prices first, gave me a time frame ( which was spot on- no pun intended) and let me know about specials. What really impressed me though was how wonderful and loving they were to my dog. They actually talked to her, called her by name, and treated her like she was apart of their family. It was a great experience and 8 highly recommend them read more

My poor poodle bijon has been ignored since COVID in March. She was not her 100% because shebwas uncomfortable. She looked like a Hungarian Sheepdog. I seriously thought we were going to get her back looking like a rat. These amazing ladies were able to save her ears and tail. All she got was a short summer cut. I moved twice from when I first started using Heavenly Paws, and I used 3 other groomers. I just couldn't do it anymore so, I decided I am sticking to Heavenly Paws and making the drive from Diamond Bar on Saturdays. Thank you ladies for doing such a great job on my Penny. See you soon with Franklin. read more

I definitely recommend this place!! My long-haired kitty was an absolute mess when I brought her in. And when I picked her up she was shiny and soft and lovely! They even trimmed up her paws which a lot groomers miss on cats. Her little mittens are perfectly round now! They put two little bows on her which was precious. She didn't seem stressed at all when I picked her up! The staff here was also really kind and professional! read more

Been a returning customer for little over a year. Staff is great. And always leave my dog looking beautiful. read more

Heavenly Paws - Pet Groomers Near Me - Upland, California

I take my 12 year old cocker spaniel here every 3 months and I am always so happy with the customer service, the quality of their work, and of course how they treat my dog. Thank you Heavenly Paws for being the best dog groomers in Upland. read more

Heavenly Paws - Pet Groomers Near Me - Upland, California

I like Chance's silky hair done . They have Weds and Thurs senior discount. I will be back again. read more

Heavenly Paws - Pet Groomers Near Me - Upland, California

We are new to the area and I was desperate to find a new groomer for my 2 fur babies. They were way overdue, and Heavenly Paws was the only groomer who was willing to accommate me on such short notice. Boy did we every luck out! These ladies are all so awesome! Both my girls looked beautiful, and best of all they were happy and content. This has now been our third visit, and it looks like we found our permanent groomer...the search is over! They are an answer to prayer! Thank you Heavenly Paws for taking care of my fur babies as if they were your own. read more

A wonderful place for a dog to be groomed , they treated my babies as they were their own , kind , and patience like no other place ! Great job guys you are the best Heavenly Paws ! Highly recommended read more

Best dog groomer I've found. They are so nice an caring. Will keep bringing my dog here . They always give him the cut I want. For him.

I've been being the family dog to Heavenly Paws for almost 10 years, he's never complained. They always do a great job.

After three visits here I will absolutely never go back! Visit 1: perfectly acceptable experience. Dog went in happy and came out happy and clean. Cost: $28. Visit 2: different groomer this time. Not as satisfied as the first time but still everything seemed fine. Cost: $28. Visit 3: not sure if this was the same groomer as visit 2. I think it was but she changed her hair color. Anyway, Dodger didn't want to go in and was fussy when I got him back. Cost: $38. When I asked when the cost went up $10 the groomer insisted that I had always paid that much. She looked on her computer and claimed that was what it said. She had my dog so I essentially paid to get him back. Dodger remained fussy for a while and eventually we figured out why. This terrible groomer had left a cotton ball down his ear canal! Take my advice - go elsewhere!!! read more

I was incredibly unhappy with the service my dog received here. She got the worst haircut ever. I won't ever take her here again.

Came here twice for grooming and deshedding. I like the bandana they give your pet after being cleaned but I was honestly disappointed at how the deshedding and nail cutting went. Both times my dog was not deshedded, I ended up having to do it all at home myself .. and both times my pups nails were still long and it hurt when my pup jumped on me or other people. Maybe it was just the groomer , idk. But I tried this place twice and both times I was disappointed. read more

If you've ever own a Pug you know how crazy they can shed.. I Called to make an appointment on Monday for deshedding and grooming for my Pug and two frenchies and they gave me an appointment the day after! My fur babies were so excited to go in! When I went to pick them up they were so soft & looked so cute. Definitely going back! Thank you read more

I've been taking my persian cat here on and off for a few years. I'm usually very happy with the cut. There was an older lady cutting her hair, and I'd usually find something that would bother me, but wasn't terrible. Last time she kept her hair fairly long and we ended up having to have her shaved again much sooner than usual. This time a new girl cut her hair and she turned out great. My only complaint is that when I got there to pick her up, she was in the small bag I use to transport her (one mile from home). I don't understand why she can't be in one of the cages which is large and has good ventilation. Also, they are fairly ditzy on the phone. But, all in all, I'm happy and keep coming back because my cat looks and smells good. read more

AMAZING! I posted a picture of my fur-baby, and you can see from the picture that she looks SO CUTE! She's never gotten such a great cut. So they cut hair with scissors, which I guess is hard to find... but I think it's great because then my baby doesn't get so scared from the buzzer. They also use shampoo that smells good, and she doesn't come back smelling like dog. They have a day care and short stay care for dogs and cats. They walk the dogs, let them play with other dogs, and have one on one play time. The people there are really nice and friendly - and I could tell my baby was loved when she was there cause I got her back without a single tear stain - and she's a whiner. read more

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We took our new dog here for the 1st time and Heavenly Paws exceeded all of our expectation. They were so friendly, informative, and made sure our dog was comfortable while he was in their hands. He was matted and needed some extra TLC. He looked like a brand new dog when he left and was definitely pleased with himself! I will definitely take all of my animals to Heavenly Paws. read more

I have taken my dog here several times and although it's not the best, it was ok. Kept bringing him mainly because it's convenient since it is close to home. The last couple of times have totally been a miss. I have an established groomer but due to them being extremely busy I had to find an alternative for dates our other groomer is not available. The cost is a little much for my small shitzu. This last visit was a couple dollars short of 80 dollars which is a little ridiculous for a semi good grooming.. we did the wash, cut and nail trim. My dog has several uneven hairs on the top part of his body that I had to fix and they totally butchered his head hair which I specifically said to leave alone, I told them to only clean the area around his mouth. Now he looks pretty ridiculous. Anyways, they also gave me a bogus charge for matting which I can guarantee is nonsense since my dog is brushed daily 2 times a day. The other visits were also nothing exciting as he had uneven cuts then too. This will be our last time visiting this grooming location and I feel I have provided more than enough visits to obtain stellar service and unfortunately have received mediocre service. I'm glad others have received good service, but unfortunately that was not the case for us. read more

So happy with they way they groomed my dog. I have a toy poodle who is extremely difficult to work with and we've been turned away by a handful of groomers because of this. I took her here and they were actually able to not only bathe her, but give her a beautiful haircut. I will definitely be coming back. Thank you so much for putting up with my crazy little Zoey! You guys are the best. She looks like a brand new pup. read more

I have brought my mastiff here a few times (I mostly bathe him myself) and I'm very pleased with the service. The groomers are very pleasant and personable. Kane's coat is so shiny and he smells amazing! read more

If you're looking for excellent affordable friendly and caring service for your pet, this is the place! They are amazing! They really listen to what you want and always exceed expectations! You can just tell the groomers care about each pet as if it were their own! My pups are a little tough to manage as they are hyper and just crazy, ha! But Britt always knows just how to handle them with the most love and care I could ask for! HIGHLY HIGHLY RECOMMEND!!! read more

It's taken me a bit to be able to post this, but in July I had to say good bye to my baby of almost 17 years. The love of my life. Her kidneys were failing and I knew I could not let her suffer. I can not say enough about Tyler, Heavenly Paws and Dr. Greg! They were compassionate, truly caring and very supportive. I knew after meeting with them that I would never take my baby anywhere else. The experience was peaceful and calm. They gave me as much time as I needed throughout the whole process. It takes special people to do what they do and I really can never thank them enough. They brought me comfort when nothing else could. I am forever grateful. read more

I've been taking my dog here for a while now, and this was the 1st time I was not pleased with this haircut..

The only place I'll go to, but I might be a little biased since Pauline has groomed Goofie from day one. :) Friendly staff and great service. Come on down! read more

Heavenly Paws - Goofie after his photoshoot - Pet Groomers Near Me - Upland, California

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