Staff was great very polite and service focused. Really winner was doc, answered all my questions,…read morehad great feedback on my prior laser eye surgery ( not conducted by them but still answered questions) very professional and felt more of a friendly vibe vs your standard appointment. Will be my eye doc moving forward

I've been seeing Dr. Ahn for my whole life, and he has always been the kindest and most…read moreprofessional doctor I've ever had. He takes the time and effort to explain things to me that I usually don't get at other opticals. Additionally, they always have a wide range of frames to chose from. I would highly recommend!!

My husband and I brought a brand-new eyeglass frame purchased in Japan from Kaneko Optical JR…read moreHakata City to Klahanie Eye Care Center on December 22, 2025 for prescription lens installation -- the same morning we returned from Japan. We went in immediately because our annual vision insurance benefit was expiring on December 31, and we needed to complete the service as soon as possible before the benefit period ended. The frame had been purchased just three days earlier (Dec 19, 2025) and was brand new. At drop-off, we clearly told the staff member assisting us that: * the frame was purchased overseas just days earlier * it was difficult to replace * it contained a plastic insert and required extra care during heating We specifically asked that this be noted for the lab. We were told this would not be an issue, and based on that assurance, we proceeded. Despite this, their outside lab permanently heat-damaged one side of the frame during mounting. The damage is uneven -- one side installed properly while the other is visibly warped -- which indicates localized overheating (a preventable workmanship error, not a material defect). After the damage occurred, the business: * refused monetary compensation * offered only store credit under an "insurance" fee (this limitation was never disclosed before service) * attempted to shift responsibility to a third-party lab * minimized the damage by saying the frame was "still wearable" * later claimed the frame was "old/used/out of warranty," which is factually false We have since obtained reissued receipts, warranty proof, airline confirmation, and timestamped photos showing the frame was brand new and undamaged at drop-off. We also never spoke with the doctor who later responded to this claim -- he was not the person who assisted us that day -- so we don't know where the "used frame" story came from. Most concerning: after knowingly accepting a brand-new, overseas-purchased, non-replaceable frame -- and confirming they could safely perform the service -- the business tried to shift responsibility onto us by saying lenses should only be installed where frames are originally purchased, or that the manufacturer should replace frames damaged by labs. That's unreasonable. They accepted the frame, assured us they could handle it, and proceeded. We accepted reasonable risks like shipping loss or material defects. Negligent overheating during installation is not an unavoidable risk and should not be transferred to the customer. Based on the workmanship, lack of disclosure, and how responsibility was handled afterward, we cannot recommend this business.

I appreciated the careful and comprehensive vision exam done for me by Dr. Jennifer Juang and the…read morestaff of Klahanie Eye Care Center. I felt that they really took the time to make sure my vision prescription was spot on. Thank you!

Dr. Sandoval did a wonderful job removing a post cataract cloud on my eye. I am thrilled with the…read moreresults. That's the difference between going to an optometrist and an opthalmologist. The optometrist ignored my issue, possibly because he could not fix it.

ABSOLUTE PERFECTION ! I appreciate that the phone is answered by a human (Eleanor) Eleanor is a…read morehighly competent multi-tasker (totally stunning skill level in keeping things straight and getting records from Emergency Room) Shreshtha did the testing and eye drops and she was very empathetic and accomodating (I have Multiple Chemical sensitivity and she used a product with no preservatives - which greatly reduces side effects THANK YOU. Dr Sandoval did a thorough evaluation of my emergency room visits and imaging. Dr. Sandoval determined the actual cause of my temporary vision loss and he was very reassuring. Dr. Sandoval took his time with me and explained things thoroughly. He is intelligent, thorough, friendly and empathetic. FABULOUS in all regards. Beautiful office space with power stations in each chair for your devices. Highly competent and friendly staff. Dr. Sandoval is a treasure to behold. THANK YOU !

I had a "violent break" and dislocation in one ankle plus severe sprain of my other ankle a few…read moremonths ago. From the first moment entering the ER to discharge, then back again for severe tendinitis a week later... 16 days total in hospital care... absolutely AMAZING NURSES. Out of the few dozen I had I can only think of ONE that was more challenging to work with but all the rest were spectacular. I knew I didn't have to worry about anything except my healing. The hospital doctor Dr. Katherine Min was STELLAR!!! Dr. Magnusson who did my surgery was STELLAR!!! So many amazing NACs and nurses who took such amazing care of me while I was so vulnerable. Thank you!!!

I got injured in early June 2025 while on vacation. This hospital was the closest. I needed…read morestitches in my leg after falling. The ER doctor failed to realize exactly how deep my wound was. He stitched it up with very little post-visit instructions and no antibiotics which led to me developing VERY painful cellulitis up to my knee. He was in too much of a hurry to handle my care to the extent it needed to be handled. It's now 3 months later and the injury is still open and has not healed. I am now forced to go to wound care 5 days per week because of how this injury was handled. The other staff were great and I have zero complaints in that department.

I waited over 50 minutes for my appointment. I was on time. The parking is difficult.read more

Excellent catarract surgery with Dr. RIzen. Front office could be more patient-oriented and…read morepersonable. Challenging to contact by phone.

I started going to their Bellevue Office about 30 years ago but love that they have an Issaquah…read moreOffice! I'm a diabetic so eye care is very important to me and I feel I've had the best! I had Cataract surgery which was done expertly and now I no longer need distance glasses. I even got a call from the Doctor to monitor my progress which is unheard of! I'm surprised their rating is so low because it takes about 6 months to schedule an appointment though if there is an emergency, they fit you immediately.

Dr Stroh came to his Bellevue on St Patrick's Day which was a Sunday, as an on call for eye…read moreissues. I was very impressed by the speed of care and how quickly and efficiently he gathered my information and confirmed and treated the iritis I was diagnosed with. After care has been wonderful and I highly recommend both his Issaquah and Bellevue locations. Great ophthalmologist!!!!!

My family continues to recommend Dr. Goo and his staff for all things eye related. I refuse to take…read moremy family to anyone else. Not only does he do a through exam he is honest and will keep his word. If he can't help you on something he will tell you who can. He's an awesome eye doctor and a man of his word I have zero problems recommending him to anyone looking for an awesome eye doctor!

I've seen Dr. Goo for over six years and feel that my aging eyes are in excellent hands. At every…read moreexam he's taken his time both with the evaluation and discussion after. He's highly professional but has a caring, friendly nature which makes the experience really pleasant. Let's face it, eye health is critical--got to go to someone who gives you the piece of mind that your care is her/his priority. I recommend Dr. Goo without reservation.

Sophia is really awesome and helpful! The office staff is very polite! I highly recommend this…read moreplace!

I had a great experience at this office today. The front desk staff were friendly and efficient,…read moremaking check-in smooth and stress-free. Dr Chang, was excellent -- very caring, took time to explain everything in detail, and made sure all of my questions were answered clearly. I never felt rushed, and he really went the extra mile to make sure I understood my eye health and options. Dealing with dry eyes.. Overall, a very professional and welcoming visit. Highly recommend! First place I've gone post lasik op.

Great customer service. Turn around on glasses were timely. Fairly decent options for frames.read more

If they are still open for business it won't be for long. Nobody answers phones or calls back on…read morevoicemail. Web portal to book appointments does not work and dead ends during booking process. No stars if I could.

We had a wonderful initial visit with Dr. Staci! Kristen at…read morethe front desk went above and beyond to get our records transferred from San Diego. Dr. Staci saw both my 13 and 7 yr at the same time. I felt like she was very thorough and engaged well with my kids. They left the office happy even after getting shots. We scheduled another visit for my son who has had allergies his whole life, she is the first Dr. that has taken his allergies seriously and showed concern for his quality of life and the king term affects allergies have on people. I highly recommend Village Pediatrics!

Highly recommend! I am so glad I found Village Pediatrics! I am a first time mom so it took me some…read moreresearch and pick a pediatrician. Staci is great and takes her time during the appointment. I don't feel rushed at all and she answers all of my questions. She is great with baby and we will continue to keep going back! Reception is also always nice and friendly. I love the bright colors in the office, it gives baby interesting things to look at. Note: office hasn't wanted to accept state insurance which prevents me from being able to go here with my disabled child.