BNW Builders recently performed a total roof replacement on our home The work was performed…read moreexcellently, the installers used all proper PPE, they were respectful of our home. The Owner provided personal input into the pricing. The Contract Mgr assisted me with Warrany execution on the previously installed roof and I/we couldn't have asked for a better company. This company sets the bar really high for their competitors.

I was searching all over for someone to build a custom pergola and BNW was the only company to…read morerespond and take on the project. The build was quick and high quality. Everyone I dealt with was courteous and professional. Highly recommended.

I called this company for a deck repair estimate and they never called back or showed up after…read morerequesting I send my address.

The representative responded in a timely manner and did a good job with the ceiling repair that was…read morerequested. He was on time and finished in a timely manner. No mess was left behind. Since things went smoothly, I'll call for my next repair to give this company another try. If things continue to go well, I'll plan to request them regularly for any construction work needed.

I want to update my review concerning Smallwood Renovation, Keith the owner of Smallwood Renovation…read morecalled me yesterday after viewing my concerns about his lack of response on Yelp. Keith could not have been nicer and was very apologetic with their delayed response to a few issues we had concerning the deck they had built for us. He immediately requested that a crew would be out this morning to address everything and the crew showed up and corrected everything and then some. Sometimes customer service is lacking in this country right now, but not with Smallwood Renovation if it isn't right they will do everything in their power to make it right. Thank you Keith and the crew at Smallwood Renovation!

I chose this company based on their online reviews, but after my experience, I seriously question…read morehow accurate those reviews are. From the beginning, I made it very clear that I wanted 100% communication and no misunderstandings. The salesperson assured me the entire project (windows, gutters, shutters, etc.) would take about 2-3 months. I was aware I was paying above average, but I trusted their reputation. That turned out to be a mistake. The problems started right away. I assumed measurements were taken during the initial visit, but they weren't. I had to take time off work for another appointment, and the person they sent was in and out in about 20 minutes. After that, communication completely broke down. I had to repeatedly call just to get updates. Months went by with no clear timeline for installation. Every time I spoke to someone, I got a different answer. The office staff seemed completely disorganized, and emails were confusing or contradicted each other. Eventually, I spoke with managers, and even they admitted there were mistakes and miscommunication. But nothing was actually resolved. When installation finally happened, it was poorly handled. They sent only one person to install gutters, which was inefficient and unprofessional. To make matters worse, they somehow retained my payment information and charged me without my authorization, which is extremely concerning. At one point, a manager apologized but then started mentioning that if I canceled, I could be legally responsible. That is when I completely lost confidence. It felt more like a threat than an attempt to resolve the situation--especially considering they had not fulfilled their obligations despite receiving a large deposit. They later came out to take pictures and "check" the work, but it felt like they were trying to protect themselves rather than fix the issues. I have lost an unbelievable amount of time dealing with this--taking off work, making calls, and sending emails. To this day, I still have an issue with one of the windows. I reached out again and received a response that made no sense, and I still have no real answer. Also, their "lifetime warranty" is not even through them--it's through a third party, which was never clearly explained upfront. Overall, this has been an exhausting and frustrating experience. I strongly recommend being very cautious before choosing this company and considering other options. Look for the response towards any complaints they're completely generic. They don't even give at least any kind of explanation as to why of things occurred. I would take my business elsewhere. You're gonna get robbed. They're charge you an astronomical price for something that anybody else could've done much cheaper.

Quick reply with a quote / visit and then scheduled work. Good detail on the quote and fair…read morepricing. Jason is a good guy too and easy to work wiith. Highly recommend.

I had a door that needed to be reversed. We got an estimate…read moreand it was a fair price. Communication was easy, the work was done nicely and everything was cleaned up. There was a small issue with supply chain but that was out of their hands. I'd hire this company again in a minute.

Stay away! we spent several thousands with Ogburn as they are veteran owned. They leveled our…read moredrive and walk and it was great. Last year we had them seal our concrete. Big mistake the ice froze the sealer and now our concrete drive is falling apart. Constantly chipping and flaking. We have tried giving them the opportunity to make it right but they now want another $14-25k to resurface their poor performing product. They say they offer a strong warranty but I fail to see it. They clearly don't stand behind their products or their customers. I would Submit pictures for all so you can steer clear of this money pit company but unable in this review. Save you money and your concrete. This mistake will cost us a fortune to correct. Thank you Ogburn for taking advantage of a fellow veteran and his family. Disappointing customer care.

This company is awesome! Todd and Brian worked tirelessly to repair and lift our badly cracked and…read moresunken concrete. The results were just what we were hoping for. The driveway cracks have been repaired, and the badly sunken and cracked carport concrete slab has been leveled, and the massive crack has been fixed. The work was completed much quicker than we had anticipated with great support from the office staff. Can't say enough good things about this company! The price was reasonable and the warranty term is very generous.

Called for an inspection after we purchased our home, we knew the chimney needed some work. We…read moredidn't even have a cap on. I wish I could remember the names of the two men that inspected, they were great. Let us know everything we needed asap to stop more water erosion, and didn't pressure us to get any other work done immediately. Well, we bought the house to use the fireplace, so we got everything done, from crown to flu repair. Cameron came on time as scheduled, and not only got everything repaired, but it was finished faster than estimated. They even repointed our bricks as an extra. Cost was what we expected, so while we'd love the work for free, who wouldn't, this was worth it for a safe winter season. Will be calling them for annual cleans, and when we get around to putting in a wood stove.

Used this service for yearly cleaning of our wood burning fireplace. Dillon called before arrival…read moreand showed on time, early in the window which was nice. Both technicians wore booties upon entering the home. They thoroughly inspected and cleaned the flue and sent a drone up to inspect the cap. They explained exactly what they were doing and provided photos. The work done for the amount paid was better than some of the other quotes we received. Thank you Rooftop Chimney Sweeps!

Can even copy electronic keys. Convenient shop. Friendly proprietor. QUICK SERVICE.read more

### Still Waiting for My Key After 5 Weeks…read more I'm writing this review in the hope of getting some resolution to an ongoing issue. On **July 1, 2025**, I went to Key Kopy in Mechanicsville to have a new car key and remote made. The key was cut that day, and I paid **$60** for that service. I was told the remote needed to be ordered and that I'd be contacted when it arrived. The plan was to pay for the remote once it was in. On **July 8th**, after not hearing anything, I called for an update. I spoke with David, who informed me that the remote had not been ordered yet, but that he would place the order that same day. Unfortunately, it's now **August 8th**, and I still haven't received any communication. It has been five weeks since my initial visit and a month since I was promised the order would be placed. I'm getting concerned because I have an out-of-state move coming up soon. The most frustrating part is that David is holding the key I already paid for. I am completely stuck waiting for the remote to arrive. The initial service was fine, but the lack of follow-up and communication has been incredibly disappointing. At this point, I just want the key I paid for and the remote I ordered so I can finalize this process. --- **Based on this experience, I would advise others to consider their options carefully and confirm a clear timeline for service.**

This roofer was very clear and explicit in his estimate, which was close to the lowest. We chose…read morethem as they are local to us. There were no extra charges or left over roofing materials or junk left after the job. They did an excellent job and the new roofing looks great. I recommend them.

I'm surprised that this company hasn't "claimed" their business spot on here; but I'm going to…read morereview their fine work anyway... ‍ The first estimate that was given to us was by one of the "mega-companies" that one sees constantly on TV commercials- and I about blew a brain seal! - $25,000??!! My lord! Did they use tar paper with gold weave, or shingles made with Kevlar?? We had another estimate completed the following day; the price was less than the first, but the gentleman wanted to do a complete "Dog and Pony Show" presentation afterwards. Sorry, but I had to cut the first guy off from his song and dance saga early, and I didn't want another high-pressure sales attempt-- he wasn't too pleased, but he did email me the paperwork the following morning. I was totally prepared for yet a third turgid screed titled, "Our Roof Is Better Than Their Roof!" from anyone coming down the pike, but I'm happy to say that I didn't have that issue with C. L. Wright Roofing! Let me first say I'm not one to write reviews on every little thing, and I'm not trying to blow a ray of sunshine up anyone's pant leg with this one- they did a darn fine job, and they deserve a darn good review! Here is the service breakdown: * The gentleman arrived on time and was polite, with a no-nonsense attitude- being a veteran, I like that! * Within about thirty-five to forty minutes, he had a written estimate in my hand. It had a everything covered: the shingles, paper, the water damaged soffit and hosed gutter that need to be replaced, and a damaged 4' x 8' plywood board that was bad; (we were aware of these before hand) he also noted that the skylight that provided some daytime light to the attic was broken and leaking! Noted on the estimate was that other plywood pieces could be water damaged, and we'd be advised if anymore needed replacing and gave the price of each piece upfront. I did go to the main office and picked out a shingle color; Jo Anne was very helpful, and I was on my way in no time. * The crew arrived on time on the date stated a few weeks later; they were polite, and cleaned up the small stuff as they went. No cigarette butts or personal trash was ever noted, either. * The project was completed on the second day, and the supervisor arrived later that evening. He did a sweep of the property, picking up any remaining rouge construction trash or wrapping, then used a magnetic roller to pick up any nails or metal debris. Afterwards, my wife and I did a walk around the property with him making sure all was good to go-- and it was! The final cost: $6,700.00 That's a far call from the other companies! I can wholeheartedly give a 5 rating to this company, and would recommend them not only to family and friends, but to anyone else too. Thank you, John "Doc" Lykins EMT-Paramedic (Ret.) Former US Navy Hospital Corpsman Midlothian, Virginia 23123