The business states that they close at 6pm on the door. I arrived at 5:56pm and to my dismay all…read morelights were already turned off and doors locked. I then proceeded to call and left a message in hopes management or the owner could speak with the staff. It turns out it was the owner himself and he attempted to lie to me to cover up. First he said he left at 6:05pm then once ai showed him my call time before 6pm he grabs his phone and sees the call on his end as well. I was hoping for a little empathy or perhaps a discount seeing as it was a $20 uber ride only to find that he decided to close up early. To add insult to injury he lied and was exposed.

Terrible service and attitude. Found chewing gum stuck on my clothes. Was told it was my chewing…read moregum and the cashier had even seen that there was gum on the clothes. So rather than charge me for cleaning the non existent gum they left chewing gum on several of my clothes. Was offered a pathetic $5 refund and I still continue to find chewing gum on my hoodie pocket, polo shirt, underwear and tshirt.

They do a great job with dry cleaning. They were able to remove stains on one of my garments, and…read morethe result looked like new. Their service is very friendly.

Best tailor in town! I had a pair of jeans hemmed and a bridesmaid dress altered and they did…read moreAMAZING work!

I contacted Seattle Express Cleaners to clean my wedding dress, which had sat in my closet for…read moreabout 6 months with no prior attempts at cleaning off the dirt, sweat, makeup, and other stains from my wedding day. They were extremely quick to respond to my inquiry via texting, asked great questions to get a sense of how much cleaning the dress would need (they requested some pictures of the stains up front), and gave me a quote for the cost that I felt was very reasonable. The pickup and drop-off part of this service is AMAZING, especially for someone with a busy schedule! They scheduled pick up at my house within a week despite having a high demand for wedding dress cleaning at the time, and sent me an update about what they were planning to do once they had their wedding dress expert take a look at the dress. Their turnaround time was much faster than I expected and they even sent pictures right after the cleaning was finished so I could see how well it came out! I had not requested a steaming since I didn't have plans to use the dress again anytime soon, but they did one complimentary for me which made the dress look absolutely stunning and like it was brand new. There was not a single residual stain left and the dress did not smell like anything - it was just perfectly clean. The final cost of the cleaning was exactly what I expected from the quote and I felt it was incredibly reasonable for the amount of cleaning they had to do, the speed and very high quality of service, and the helpful communication throughout the process. I was 100% satisfied with the end result and would absolutely recommend their services to anyone!

I reached out to this service over email because of an issue and received an incredibly unhelpful…read moreand unempathetic, less than a full sentence response back. Will not ever use this service just for lack of decent customer care. Edit: It's funny that the response to my review got more of an explanation than the email (which for the record was left at "Sorry there is nothing we can do with dye transfer.") My inquiry was not rude in any way and warranted a more thoughtful reply. It is absolutely within my rights to leave a 1-star review as a reflection of my experience with a business's subpar communication. If you look at the other low reviews for this business, you'll see a pattern of poor communication skills. Service isn't just left at the product. It goes all the way to effective communication, of which this business has none, other than to double down and defend themselves anytime someone has criticism.

I took a store bought banana republic suit to get let out and dry cleaned. It's a tricky job…read morebecause there wasn't much material left in the original piece but they made it work. Reasonable price and reliable timeline. Will be back again.

Dropped off a dress just to get pressed as it was a bit wrinkly, but would have been a bit of a…read morepain to iron myself. They charged me $50, which seemed like a lot but this was for an important event. When I picked it up, it had a giant rip on the front of the bodice-it is impossible to miss or repair. She said it 'came in like that'-it most certainly did not. Damaging a dress is one thing, but lying about it is a another. I will never go here again.

Nice little lady. Small cute shop. She's super helpful. It's a one woman show. A little spendy but…read morethat's Seattle

I got a rip in my jeans so I brought my pants over to them. They have a 30 min parking spot in…read morefront, so it's pretty accessible. The lady who works at the front is very nice and she said it would be about 3 business days until I can pick up my jeans. I was somewhat apprehensive because these are $300 jeans, but i decided to go through with it anyway. When I came back she remembered who I was and told me to check out the jeans before I paid. It was better than I expected, you can't even tell they were ripped or sewn back together. This is my new go to if I need anything fixed. Also, it looked like they dry cleaned my jeans (or at least ironed them) as a complimentary service which is great. It was $10 to get it done, which was definitely worth it.

They replied to my initial request quickly and I'm looking at them handling my Laundry service…read more They replied to my initial request quickly and I'm looking at them handling my Laundry service He messaged me about 12 hours after picking up my clothes with an ETA showed up and this man is the Laundry terminator he will be back. My practice is growing so I need to spend less time doing laundry and busy work so I'm gonna farm out these items to save myself some time and I love not doing laundry. Excellent value for the time and quick poof clean clothes value.

I had some blankets and comforters dry cleaned with Tumbl, and I found that they provide a great…read moreservice! Steve at Tumbl is great at responding quickly and offering fair prices. I also really appreciate the pickup/drop off service! If I went to any other dry cleaners, it would've been less convenient and more expensive for me! Go with Tumbl!

Julie is so so nice. Took the time to introduce herself and welcome me as a new customer. I had a…read moregrease stain on my favorite pair of dress trousers and she got it all out. It's not cheap but dry cleaning in general isn't. Her prices are fair compared to others but her service level makes me ok with driving a little further.

Do not have your men's dress shirts dry cleaned here because they consistently break the buttons on…read moreyour sleeves and blame you. Their pressing machines are breaking the buttons and they try to blame you for the breakage by hitting your sleeves on a desk or table. What a bunch of nonsense. This has never happened to me at any other dry cleaner.

I used this cleaner for years w/ no complaints. At the end of 2010 a new owner took over. The…read morecleaning has declined and the "service" is reprehensible. They destroyed (shrunk by over 40% and it now has a fowl odor) my silk comforter and the owner is refusing to address the issue. I have contacted the manufacturer who agreed to replace it at wholesale cost. The owner, Schallina Lakhani (cell number 206.619.0710), still refuses to do anything. For nearly 3 months I have been trying to resolve this issue. She always has an excuse. Today's was, "I don't have time." She added, "Have a nice day," and hung up the phone. I reported this business to the Better Business Bureau (who has this business rated as an F using the A-F rating system. Too bad I didn't look this up beforehand. DO NOT USE THIS CLEANER.

I wish that I could use this place, since I live practically across the street from it. However,…read morethe actual cleaning takes place off-site (this is where the word "station" in their name comes in), so it takes at least 3-4 days to get your clothes back. Kinda pricey, too. Pluses: They claim to use a "green" cleaning method, and the counter person is friendly and honest about the time it will take.