A really tremendous store. They've got everything outdoor related. Selection is WAY better than…read moresomewhere like REI, and the people that work here really know a lot about the stuff they sell. The prices are usually pretty good too

Helpful staff great product selection plus a bunch of cool consignment gear for sweet deals in the…read morebasement!

Great store, friendly staff, amazing products, great location. slightly over priced though.read more

You can tell they're more into selling and talking about sports cards, and hit about every sport…read morecard seller stereotype. Rude, uninviting, not friendly even a little bit, make the customer feel like a dumbass for no real reason. Why do you sell Pokemon cards if you're gonna treat its buyers like trash. Dude behind the counters a douche. Went on the last card show they had at the mall. didn't care for the place, They do however have Japanese Pokemon packs there which was a plus.

As a fan and owner of Fjallraven, I will NEVER go in this store again. On a recent weekend, my…read moredaughter and I walked into Fjallraven Burlington. As I browsed the mens wear, my 9-year old Black daughter remained exceptionally well-behaved and within my eyesight. Then I heard a Fjallraven Burlington staff member ask my daughter if she were "by herself." So I walked away from browsing out into the open and asked the staff member "Sav (?)" if I could help with anything. The staff member said, "This is not a children's store. You need to keep your kid with you." The Fjallraven Burlington's staff member traumatized my daughter. No one should be treated like this. Unacceptable.

I was excited to see that Burlington has a Fjallraven store because I never knew they even existed…read more(and now I know there's one in Ann Arbor, Michigan too)! I had been thinking about buying a Fjallraven Kanken backpack (you know the one, the adorable square backpack that looks like a little kid's bag) for awhile so it was neat to see them in person and all the different colors. They also have lots of outdoor gear, other backpacks, apparel, and a sale area in the lower level. We stopped in twice during our long weekend in Burlington and the employees were really helpful and friendly, offering to show us any color of bag we could imagine and explaining some of the features of some of the products. The store is large and fully stocked with anything you need to be a cool Swedish hipster in nature! The products they sell are pretty pricey but the backpack we got is guaranteed for life and is water-resistant due to the beeswax coating. I really enjoyed checking out this shop and was impressed by the knowledge and friendliness of the staff.

This store area on church street is monitored by security, it makes such an enjoyable experience on…read morechurch street! Thank you for lululemon hiring someone ! A local resident who enjoyed this today on upper church street!

Staff is super helpful. The store has a wide verity,…read moreselection and sizing for mens wear. Staff was energetic and knowledge about the product. They were super helpful getting me what I needed without being pushy or trying to over-sell. The store manager, Libby, personally helped me find the perfect fit for the shirts / pants I needed. I went in the store on a busier afternoon, so the personal touch from the manager & staff was a pleasant surprise. TLDR: Store manager and staff are great.

Huge selection of gear for all seasons and super helpful staff always willing to help you out with…read morerecommendations for whatever you're looking into. They have a great selection of Patagonia gear plus their sister shop the Patagonia store of Burlington aside from clothes. They have an awesome selection bikes even some electric ones!

This store located in downtown Burlington it's very cool. As soon as we came we were…read moregreeted,awesome. The store is perfect for those who enjoy skiing. We bought a bib and a pair of pants for snow. The staff very friendly. I enjoyed the two story building. The staff came often to check on us. Greatly appreciated, as I said staff very friendly. I recommend this store, good prices, affordable and fun to walk around.

The service is kind of bad. Very good selection though with many brands, such as Nike, Adidas,…read moreunder Armour, North face, and more. And pretty good value for the stuff they're giving out highly suggest. Overall, four stars.

Kai was such a great help and answered all of the questions I asked. We need more people like him…read morein our world.

There are great bargains to be had here! I got:…read more * Babo Botanicals EWG Certified sunblock for $7.99 ($21 on Amazon) * Nina Ottosson dog puzzle for $16.99 ($31.34 on Amazon) * Outward Hound squirrels in a log toy for $15.99 ($21.99 on Amazon) * Cariuma sneakers for $29.99 ($85 on Amazon) * Crocs flip flops for $16.99 ($34.95 on Amazon) * Archer mini turkey meat stick bag for $12.99 ($21.99 on Amazon) * Burt's Bees 3-pack of tinted lip balms for $7.99 (around $20 on Amazon) I also saw Sofft Castello velcro sandals for $29.99 (on Amazon for $85.95), Hunter boot socks for $1.50-$2.50! ($20-$28 on Amazon), lots of brand name clothing, Lodge cast iron cookware, tons of great dog toys, Kipling backpacks & purses, personal care items, Dr. Bronners liquid soap, and so much more. In the past I've gotten a Columbia jacket for half price, a wooly beautiful winter scarf for less than half price, & always grass fed jerky & other healthy snacks. I have their credit card, so I get rewards coupons that add to my savings. There is no Sierra where I live, so every time I'm in town I come here & end up buying something name brand that I need, at a discounted price. Love this store!

This place was filthy. The floor was littered with discarded items and the ladies' dressing room…read morewas overflowing with clothes that needed to be put away. One of the rooms had been used as a rest room, apparently. I spoke to the manager and she kept saying, "I completely understand" but apparently she didn't understand enough to do something about it. I will not be shopping here again.

For 10-12 years we have purchased all of our running shoes and gear. Before marathons, triathlons…read morewe would head right over and get our shoes. Our 15-year-old has been getting her shoes there for the past four years when she was able to get adult size shoes. Purchased shoes for our daughter a week ago. Our daughter suffers from two forms of arthritis. One is specifically in her knees, and her shoes are crucial. Went in there the first guy we had to deal with was very inattentive yawning not asking any kind of question. Kind of a bump on the Lodge kind of guy. I tried to explain she has two forms of arthritis. He said that's not a big deal no concern. I stated it most definitely is a huge concern and it is a big deal. Look through a bunch of clothing and I had decided we were not going to be buying sneakers that day. We're gonna wait until somebody else with more knowledge would be there and help us. I did poke my head in the back room saw two ladies sitting back there one lady who is black haired glasses on the heavier side, only describing her just so you know to avoid her... snapped at me and stated he's very knowledgeable and went about our business. Put the clothing up on the counter and another man little older came over and said did you need some help and I stated that I did because the first guy was not very helpful at all and he redid all of the evaluation of her legs, her feet to the way she walked, and so on. I explained once again she had the arthritis issues and he said we can definitely put her in the right kind of shoe. We chatted and he said she most definitely needed to be in a neutral shoe. She walked around in it, and it felt comfortable, and we purchased them and a bunch of other clothing. She started running and field hockey with these shoes on, and every day would come home complaining that our cabs were aching. Her legs were hurting. They felt like she was running with blocks on her feet. I googled the type of shoe he put her in and sure enough. It was a stability shoe. She most definitely cannot wear stability. She needed a neutral. I called the store, asking to speak to the store manager or the store owner. The person on the other end stated he was the owner. I said oh good and I explained the whole situation and he said yeah that was me. I helped you I remember you. I said will you put her in a stability issue not the neutral that you said she most definitely needed. He stated oops. I said oops that's not an option, I said you have created some more leg issues that she truly did not need. He said I said oops are you bringing them back or what? I said wow OK, yes I'm bringing them back. He said how long before you'll be here? I said I'll be there shortly. I walk into the store he spotted me, turned around, went and hid in the back room !!!! A very sweet lady short haired brown haired lady with glasses came over and said are you returning these? I said yes I am! she said is everything OK? My response was no everything is not OK. Explain the whole story to her and she said well if you would like to bring her back in I would love to work with you. I said I had you in the beginning. Everything probably would've been different, however, the way that the owner responded and treated me I will never give this man another dime of my money!!! Buyer beware avoid the store ! The lady stated you have a long, huge history of purchasing with us. I said yes we have spent a ton of money here only to be treated like this so I will never be back.!!!

I went in and tried to return shoes on 2 separate occasions and was told one time that my $35 gift…read morecertificate couldn't be redeemed with the return and she was absolutely rude about it. I then took the shoes and had to call back to find a capable employee (this guy was nice), and made the return. On the other occasion the lady was sarcastic when I asked about a second opinion on the return to my card...bc she clearly wasn't sure about what she was doing either. Long story short, good place to buy shoes but don't try to return them. If you do, ask a capable employee...there are a couple in there...or just order online (to avoid these 2 ladies). Buying shoes is usually so much fun but they sucked the joy out of the experience.

I wanted to stop in to this Patagonia store specifically to see if they had a sticker for my…read morefriend, who collects them. (Most Patagonia stores have a sticker with the city name on it!) I found them pretty quickly - they were just sitting out on the counter so I snagged one. The store is quite large and we took some time to browse - I wasn't really looking for anything specific, but it's always nice to be able to see products in person. They had a good sale section. I loved the local recommendations sprinkled on chalkboards throughout the store - so helpful! I also loved that we were greeted when we came in - it's a small gesture but can really make a difference when visiting businesses and I always appreciate it.

This was the first ever Patagonia store I had ever been in. It's located in the Church Street…read moreMarketplace. The store is huge with clothing available for men, women and kids. There were tops, shorts, shirts, fleece, jackets, hats and a lot of winter gears. The store was a super clean and tidy. There was a nice sit down table in the middle of the store. We found some nice UV proof beach shirts for our daughter. I also liked a t-shirt and a winter fleece, but the size didn't fit me. So we bought the kid's t-shoes from the store. As expected the prices were on the higher end, as it's Patagonia. But the quality totally makes up for the price. The staff assisted us with fitting rooms, size queries and checkout process. They were very friendly and helpful.

I returned my items because they failed to deliver in the allotted time which meant I didn't get my…read moreitems in time for my bike trip. I tried to cancel but it was already in transit and so they said just to decline the package and it will be sent back and I will get my full refund. I did that but noticed there was a duty of over $118, this was also not communicated in my initial order. I have been waiting since September to receive my refund. I have had no updates or communication regarding when my refund will come. I am super disappointed in their customer service. You can have a great product but if the service is flawed it taints the whole experience. I would not recommend this company to anyone.

My bicycle gives me the smoothest ride and it's made to be perfectly tailored to my height and…read morebody. I just love it