Always very communicative, and flexible. Very prompt, and helpful when asking for specific deep…read moreclean items.

Couldn't even hire them. They have a confusing and rushed onboarding process where - get this -…read moreYOU supply a description of what you need - and THEY give you a quote that DOES NOT include what you asked for. Then they give you add-ons - for extra fees - for things that were in the original request - a request that was created using THEIR FORM! Here we are chatting and I'm on the verge of hiring them - and they have no self-awareness - no understanding of what it's like to communicate with their confusion machine. If there's confusion in the sales process, there will certainly be confusion once they land in my home. Yelp provides this form and then relays it to the vendor - and it's evident in the job chat. Very confusing that a company wouldn't know how Yelp works when they use it regularly for their business.

Project: to fix my home irrigation issues. My three main points:…read more1 - Fast response - while others offered me dates 2 weeks in the future, J&J was onsite in 2 days. This is a huge difference in my book. 2 - They did a complete rebuild of my 24 year old home-made irrigation valve box, which we discovered had been built with inferior grade tubing. The new system is more streamlined, rugged, and puts out more water on all circuits. 3 - And maybe the most important, they came in WELL under my estimated budget for a project of this scope. BONUS - Jon (he's one of the J's) is a straight shooter, super honest and professional. Strongly recommend.

John can't bother to call and say he was going to be late. Just left us hanging waiting hours for…read morean appt. He has a robot answering service which handles nothing. You can't get ahold of anyone and you go around in circles. This level of non-care tells me to go with someone else.

I'm not expert when it comes to cleaning, but I do recognize when someone goes above and beyond to…read moreensure what they are doing is done right and pride it taken in the quality of work they do. I wanted to take the time extra time and show my appreciate to Denver Cleaning Service they did an excellent job cleaning one of rentals. They did exactly what they agreed to do on time and within budget, can't ask for more. I guess that's also why the A+ rating with the BBB: https://www.bbb.org/us/co/denver/profile/cleaning-services/denver-cleaning-service-company-0885-90248071 Will defiantly being using there service again and would recommend them. Thanks Again

We used this cleaning company for nearly two years, across two different homes. In the beginning,…read morethe service was solid and consistent, which is why we stayed with them for so long. Unfortunately, over the last six months or so, the quality declined noticeably and steadily. I raised concerns multiple times and asked for specific notes to be added to our account so that the cleaners knew where to pay attention, but despite those efforts, the issues continued and in some cases worsened. It included simple things like the TV console and desks not even being dusted to fully missing cleaning entire rooms. At that point, it became clear the problems weren't being effectively addressed. On the positive side, Andrea, the coordinator, was always very kind and responsive, and the pricing was reasonable. However, consistent quality is key with a cleaning service, and that ultimately fell short. Because of this, I wouldn't recommend the company.

I hired Franco's remotely as a gift for a friend. They were easy to work with and compared to…read morecompetitors you cannot beat the price! My friends were very impressed with the clean and decided to have the cleaners come routinely!

Franco's Home Cleaning Service is a phenomenal business. I first found and hired Franco in January,…read moreafter injuring my right shoulder in December 2024, weight lifting, as I started breast cancer endocrine therapy treatment, and really needed help around the house. Franco's team has delivered, and I've been highly appreciative, and impressed, with Mary and team, Sol, helping me monthly since January, for the past 5 home cleanings, or so, and counting. Mary, my head house cleaner, listens attentively, and I can trust her to deliver high quality work, listening to my needs and preferences. I also recently hired Franco's Home Cleaning for exterior and interior window cleaning, and they did a better job than professional window washers, who used pressure washers! Mary and team, Sol, attentively cleaned all windows, by hand, even correcting the exterior window cleaning that was done last year, as well as dusting and cleaning the interior of the windows. The price was also extremely fair. I can't recommend Franco's Cleaning Service highly enough! He is also an expert communicator, and his whole team is trustworthy, respectful, friendly, and helpful, while arriving on time, and performing high quality work!

Always excellent in all aspects . Clothes nicely folded and placed in logical order. Can remove…read moreclothes from bags and placed in draw's. All very easy and convenient

Showed up on time, did a tremendous job, and was very reasonable. What else can you ask for?read more

Ben and his team, Listen to my concerns and the second time…read morearound things were addressed. Customer Service from this team and persistence to make things right paid off. I'm glad I gave them a second chance.

Heidi did a deep clean on our house and was extremely thorough. She asked specific questions when…read moreshe first arrived and made sure that we were satisfied upon completion. Ben, who scheduled the service, was also great to work with.

Ali and her crew just left my home, after spending 7 hours deep cleaning. The price was fair, and…read morethey earned a $300 tip for doing such an outstanding job. I have zero domestic skills, so they had a huge job to do today. I'm amazed by my shiny kitchen, the floors, the windows... everything is beautiful. Huge thanks, Ali! I'll hire you again soon.

Unprofessional! Never provides consistent day of week or…read moretime of day for cleanings. Last minute communication on when they can be there which doesn't work for most people's busy life's. Cleaning is very average as well. Owner is argumentative when called out on last minute scheduling on their part. I had the same cleaning service for over 20 years and never had these issues. Wouldn't recommend.

JanPro sent me this message at a company I work for (name removed):…read more Hi, I'd like to provide a strategy that will take care of all your facility needs, along with excellent communication and customer service. Just send me a quick reply and I'd be happy to schedule a site visit and give you a complimentary, no-obligation quote. Have a great day! Regards, ****** ****** ********* Sales Representative Jan-Pro Cleaning Systems There are a few problems with their initiative to contact us. First, we do not have a facility! Obviously, JanPro is sending blanket SPAM to organizations without doing their research. If they do not do their research when marketing and SPAM messages, it is not likely they will do their diligence in working with you. Second, they submitted this on a webpage clearly labeled as only for getting involved with the organization. This is disrespectful. Third, this is obviously just a template that was cut and paste then sent through our website. Pretty lazy. With reading the other reviews, it seems that JanPro would benefit from focusing on improving their communication and current customers first. Second, they should improve their communication marketing. Unfortunately, this is typical of many companies these days. They invest more in marketing than in assuring good management and services. Thus, they often loose customers. It would be better to invest in providing good service and good communication. This often can be the most effective marketing!

GTO Services- Franchise Owners: Sanjuana Galvan & Carlos Fernandez…read moreThis company has proven to be high quality! Sanjuana and Carlos are professional, consistent & flexible. Their work has been noticeable by staff, patrons and our corporate office.