We are very thankful for the vet and staff at Jamestown Vet. After they treated our dog Miley for…read moremultiple Beagle-related mischief, I brought her in because her face was swelling off and on and she was having a hard time eating. The vet, Tomi Sue Henderson, was always straight up with us. She did some blood work which came back with less than favorable results. We were given a treatment plan to make Miley comfortable. I always appreciated the fact that I didn't feel pressured into certain products or procedures. Her prices always seemed fair and not exorbitant. The staff here helped us take care of our old lady dog right until the very end. Even though Miley passed away the morning before she was going to be put to sleep, the staff still sent us a wonderful sympathy card. We hope to use Jamestown Vet for all our future pet needs when the time comes.

if I could give a ZERO I would the worst experience I've ever had!! I brought my dog into have her…read moretooth looked at after I called and said it had a chip and wanted to see if in needed to have anything done or if she was going to be fine. after the appointment my father picked up the dog and payed for me and told me what they did at the appointment and all they did was visually look at it and couldn't see if there was anything else wrong with the tooth but when I made the appointment they told me that they could do X-rays just to see if there were any cracks in the tooth and I would have to go somewhere else after I asked why they didn't tell me they didn't do x-rays when I set the appointment up the lady told me it was my fault and hung up on me. Safety to say I'll never be going back there and I switched to oakdale so much better and the people actually care for you animals!

I love this service. I never have to worry about my dog's care. It is always top notch.read more

Amazing! They always take such good care of my babies. They are always on time. They leave you…read moreupdates on how the visit went. Absolutely love them!

We recently had to put out beloved dog down of 12 years as he was no longer able to walk…read more I found doctor Lola who does home visits and used her after for the euthanasia process. She was nothing but patient and kind to a sobbing 35 year old (me lol) and my young children. She is literally the sweetest person!! I can't thank her enough for everything. Thank you doctor Lola

Everything, thank you for your compassion, kindness, and just making my day a little better as I…read morehad to let my fur baby cross the rainbow bridge.

We have always use this place for our dogs -but after this past vacation week, we won't be back…read more Disappointed in how I was spoken too and even though she apologized. But telling me that you are going to tie my dog to a tree!! Nope we are done doing business with this company.

More than $300 in vet bills and three months after my cocker stayed at Pet Vacations, I am still…read moretrying to eliminate the mite infestation my dog experienced while there. It's simply not worth boarding.

We've been taking our Lily to Fur Sure since they opened- simply put the business is awesome as is…read morethe entire staff. Owners Conner and Garrett Wells love each pet in their care like they are family.. because they are! Highly recommend for all your pet's needs and services - Will Rogers said it best;: "If there are no dogs in Heaven, then when I die I want to go where they went." (Especially if the Fur Sure staff is there!)

Fur Sure was recommended to me by friends and I am sure glad that they did…read more I brought Woodford, my 90 lb double coated Chocolate Husky mix 12 year old pup to Fur Sure for grooming and a nail trim. The team gave me a two to three hour estimate and advised they would call me when he was ready. They hit the timing dead on at two hours. He was beautiful, as well as nicely trimmed claws, including his dew claw. I could not have asked for better service. Fur Sure is now my pet groomer of choice.

We frequently entrust them with our cat, Rider. He is always healthy and happy no matter how long…read morewe are gone. This is the only place to board your cat. Their enclosures are huge with beds, cat trees, etc.

I do not recommending this kennel. When we picked up our dog after two days over Thanksgiving he…read moresmelled like pee, his bed was wet and had poop on it. He looked like he had laid on the wet floor. He is white and had a dirt line on his stomach. My husband went in the back to get him and said it was filthy, looked like he and the other dogs had not been out of their kennel at all. No water for him. Poop and pee in the kennel. It appeared the they did not remove him from his kennel and sprayed it out with the hose. Now a week later he has kennel cough! Fully vaccinated but I guess with stress and a wet and cold environment respiratory infections if present can even effect young healthy dogs.

Staff here is amazing. It's always easy to get an appointment for my two puppies. Picking up…read moreBravecto is a breeze here and the hours also a plus!

Since my first amazing experience here ... my senior baby Reptar of 12 years passed away 4/24/26 …read more I wasn't going to share my ending experience but out of love and respect for my sweet boy , I'm going to tell it . The mass ended up being mast cell tumor and the cancer had spread giving me weeks left with him . After his first removal 2/26 , the aftercare seemed like they cared , hence the 5 star review . They called after to check up on him , would answer my calls to any questions I had about his healing and such .. healing was going well . Then he got another big mass shortly after close to where the previous surgery was . We scheduled another removal . The 2nd removal and healing process was HORRIBLE . Engraved in my mind and truly traumatized forever .. and then the after care and treatment we both got from the staff , "supervisor" and vet assistants was beyond heartless . He was prescribed carprofen for his pain meds after surgery even though I asked for rimadyl since he's always taken that for pain . the carprofen had lamb flavor in it causing him to have outbreaks and suffering on top of the cancer attacking his body making his time left here more miserable . I couldn't figure out why or if it was the cancer ?? until I found out there was lamb in the pain pill and he's allergic to lamb .. I didn't know it had flavoring nor was I asked anything about allergies to things like that . I thought they were just normal pain pills being prescribed , I'd break half and put it in mashed potatoes or something soft and he'd just swallow it , he doesn't chew medicine ... so that upset me because he suffered for a while until I stopped giving him the pills and he immediately changed behavior and started acting back to normal and all the reactions settled . He was gushing blood and puss out of his new and old incision even though the old one basically healed , it was infected and forcing its way out reopening the healed scar . I called the office scared asking for advice and some antibiotics and Sam the receptionist really really really made this harder on me than it already was . Her attitude , the lack of empathy and respect she continuously showed throughout our interactions over the phone , lack of urgency when I needed to pass on important messages to Dr.Singh , she would refuse and try to give me her own advice FIRST until I was adamant I wanted it passed on ... I spoke to the office supervisor Shay about her actions because how are you the face of the vet/answering phones and have an attitude like that towards GRIEVING patients whose dog is currently dying ?! Ridiculous . Spoke to an employee named Zaire a couple times in replacement of Sam that were unpleasant as well , both need to be retrained in customer service and BOTH lacked respect and empathy ! It got to a point where he was constantly throwing up and I was researching that they can prescribe nausea pills or give a shot for relief , that option was being denied to me because they wanted me to come back in for another transaction "to see if he really needed them" instead of just prescribing my dying dog the pills at Costco for some relief in his final days ... Dr.Singh wasn't in the office for that request so Dr.Berrar according to what the staff told me , that he wouldn't give me anything until I came back in the office even though we were just there the day before and them all seeing the condition he was in . Shay did eventually offer for me to come in for a shot for 1 day relief FOR NOW but I was already so mentally drained after all the fighting , I got him help elsewhere for that . Dr. Singh told me personally in our visit if I needed anything medication wise to send in the request and he'd get on it and I was constantly being shut down while I'm trying to be an advocate and be strong for my dog while my heart was breaking from losing him .. so so discouraging on top of losing my best friend right in front of my eyes . After he passed away , I had so much hurt and anger towards the recent actions of this vet , I HAD to tell Shay EVERYTHING that happened , bawling my eyes out on the phone and eventually letting her know that he had passed away . $5000 later and my dog isn't here anymore , not once did the staff or Dr. Singh reach out with a call , send a card of condolences or anything . This felt very transactional and not genuine AT ALL . My poor baby suffered soooo much his last days and I was doing my ALL to fight for him and get him the help he needed , just for it all to be too late . All I have left to say is .... I hope the staff I dealt with never have such a deep attachment to someone special or an animal the way I did and be treated how I was while I was going and AM going through this HELL time , instead of being comforted and supported . Reptar deserved way more respect and love than what he got from this office , he was nothing but loving to them and a senior boy in his last days . My heart is beyond shattered . Gutted .

After losing our rat terrier, Frank to cancer our 14 year old chihuahua, Frida seemed lonely so we…read morestarted looking for a new friend for her. We found a Chi/ pug mix at the Humane Society of Jamestown and made an appt for a Saturday when we both would be off work. Frida and "Tango" seemed to hit it off immediately at the greeting. They played well and it seemed like a great fit. The facility was impressive and the girl who brought "Tango" in for the meet and greet was sweet. We went to lunch and talked about it and decided to take him home. They said we could foster for a month to decide. We filled out the application for that and took him home to Modesto. "Tango" turned out to be full of energy and Frida being older had a hard time adjusting. We did everything we could to monitor them together and they seemed to work it out on their own. On the site, before even contacting them, he was 3. As we had him longer, it became apparent that he was younger. Luckily Frida is quite tolerant and they play well even though "Tango" wants to rough house a lot. My biggest concerns: They never asked to see pics of our home/ yard. We seemed to have the opposite experience than most of the others that reviewed. They handed him over almost too easily. They didn't check on him for over 2 weeks. When they finally called i brought up his age, they said they'd look at his file and that he was 1.5 years. I had seen another dog on their site that interested us, and asked about him and the girl rudely asked "so you may want to bring back "Tango" and try "Chico"? and I said we could possibly want to adopt them both. She said "Chico" had a leg issue and was going to see a specialist. I said I'd like to know the outcome. Her general attitude was put-out at best. We decided to keep "Tango" and he is now called Lanegan. I called them about 5 days before the 30 day foster was up to pay his adoption fee and was never asked one question about how he has doing, how they get along. Nothing!!! I found that really sad that they cared so little about his well being and adjustment to our home. Just and over all strange experience. We are happy with Lanegan and Frida seems to enjoy having a new friend around.

The entire team was amazing during the whole process. I left with my new best friend, Ozzy, and my…read morefiancé and I couldn't be happier. They allowed us to sit with as many options as we wanted and overall gave us all the background information we needed to make the best choice for ourselves and our family. Would recommend for sure!

I usually don't leave reviews (unless my experience at a place was well enough to leave one) but I…read morethought this emergency vet clinic deserved one. Around 8pm on march 21st my cat started having trouble breathing and she started convulsing. She wasn't breathing until my brother would shake her to start breathing again. We rushed her to this emergency clinic but she sadly passed away in my brothers arms in the car just two minutes from the clinic. The team was fantastic. One of the members there who took my cat to the back let us stay there for as long as I needed and didn't judge me for crying loudly. My mother paid $600 in total for my beloved cat to be cremated and to have a clay print of her paws which in my opinion is a great price. About a week(ish) later we got to pick up her ashes and the clay print we were promised and I believe the team went above and beyond. I received a card with the team's signatures and a certificate of cremation.

I am extremely disappointed with the care my mother's dog received at this clinic…read more We brought her in because she was actively vomiting, suffering from diarrhea, and unable to keep down food or water. Despite being fully aware of her condition, the clinic sent her home with oral medications that she was unable to keep down. No IV fluids were provided, and her condition worsened significantly the following day, forcing us to seek care elsewhere. To make matters worse, we later learned that the dosage of medication she was sent home with appeared inappropriate for her small size. As pet owners, we trusted that the medications and dosages being prescribed were safe and appropriate. Learning that there were concerns about the dosage only added to our worry and frustration. What is most frustrating is the lack of communication and accountability. We were under the impression that certain treatments had been provided, only to later discover discrepancies in what was actually administered. We have also been told after the fact that hospitalization was recommended, but that was never clearly communicated to my mother during the visit. Had she been properly informed that her dog's condition was serious enough to require hospitalization, she would have taken immediate action. When we sought a second opinion, we were advised that injectable anti-nausea medication, antibiotics, and supportive care should have been considered given the symptoms our dog was experiencing. Instead, she was sent home with oral medication despite being unable to keep anything down. We attempted to resolve our concerns directly and professionally with the clinic before sharing our experience publicly. Unfortunately, rather than acknowledging our concerns, our request for a refund was denied. Pet owners trust veterinary clinics during some of the most stressful moments imaginable. We expected compassionate care, clear communication, and appropriate treatment. Instead, we were left with a much sicker dog, significant emotional distress, and additional veterinary expenses to address issues that we believe should have been handled appropriately from the beginning. I encourage anyone considering this clinic to ask detailed questions, request copies of all treatment records, and carefully review the care plan and medications being recommended for their pet.

This facility was great. My dog hadn't been left at a boarding facility before and I was worried…read morethat he would have a terrible time. Bonnie made him feel comfortable and he had a blast. He loved the laid back atmosphere. When we picked him up he was exhausted from all of the playing that he did with the other dogs. We will definitely let Mickey hang out there again if we are in the area.

We didn't let my doggie stay here. We reached out and asked about availability and price and…read morementioned our doggie and type (lab) and shared a little about him. The initial response was, literally one word, 'yes,' about availability. I responded back to verify the full day price. The one word response, '20.' At that point, I let them know that I was looking for more info, more words and maybe just a more welcoming or at least a more communicative response. Their reply was that they answered my questions and if I asked them more they would tell me. I asked about the low all day price and they said they could charge more but choose to keep it affordable. That's a great thing as long as the time and patience and care for dogs is adequate. I have no indication of any patience, any attention to detail, or any interest in caring for my dog. Anyway, maybe this is a great place. I'm just not comfortable with the bare minimum and poor communications, especially from the start.