I must update my review after multiple appointments for both myself and my son…read more The receptionist who I mentioned in my first review (very organized and friendly always remembering your name) walked out after my 5th visit. The next several visits included a different person in training each time. Paired with extremely long hold times, overall an unorganized front office full of Kaos. On my first visit I really liked the PA Trevor, I was excited to finally have a Doctor I liked after 12 years of searching (which Is why I returned initially) . Unfortunately, I never saw Trevor again. Each visit is a take who/what you get! Once your called back to a room it's a guessing game...who's behind door #3...? You'll wait in a room and have zero idea who the provider will be on any particular day. This creates no relationship or history with your provider. This office feels like a cattle call/urgent care. Although, don't expect anything to be easy afterward. Receiving a report via a phone call, needing records forwarded or god forbid your own records printed! Overall I consider this vibe an older urgent care clinic -whether you have an appointment or not.

Hard to find good health care in las vegas.unfortunately due to health issues I've been to many…read moreI was recommended by my friend to go there.from the time I checked in to the time I was finished I was extremely happy Very nice people,professional Patient and very fast service More important the people who treat you are very nice and knowledgeable I saw Trevor motter he listened to all my needs and concerns no Rush and no working with other patients the same time,he is extremely thorough gives you a complete examanation and knows more about health issues than anybody I've seen in Vegas They also have some in house testing which makes it more conveniet If you need health care I suggest you go to Genesis medical at 100 n green valley Pkwy You will be glad you did.

We got there 1/2 early and got right in.. the people at the reception desk was very nice.. the…read moreactual appointment went smoothly..

Honestly? Nobody really likes going in for a sleep study. But, I will say this, it beats the…read morealternative of snoring and having sleep apnea. Years, the last one was in Orange county, California. I was actually excited to see how I had progressed in the last 15 years, and get a new CPAP machine. The place was super easy to find, located in the back of a medical complex, the sleep center of Nevada had plenty of parking, and was very easy to locate. I arrived at 9 :20, filled out my paperwork and got ready for the night. The staff there was excellent, very friendly, ready to answer questions and concerns, and made the experience very enjoyable. The room itself was fairly scarce, it had a dresser, nightstand, TV, and was outfitted with cameras. Get you completely wired up with all the sensors you need, it's time to go to bed. Now I get it. Sleeping somewhere else is never as comfortable as your own home, however, I will say that the mattress is there. We're very cushy and it was a overall comfortable experience. Would I rate this as a five-star hotel? No. Was it the worst hotel I've ever stayed in? No absolutely not. This was completely acceptable, clean and functional. Bottom line? If you're looking for a great place to get a sleep study done, I cannot recommend this more.

Office staff and PA's non empathetic, rude, incompetent and indifferent. On April 26th I called and…read morespoke to a patient care representative about some paperwork I need filled out by May second. I was told just bring it in to the office. I did so. Gave it to I believe Rene at the front desk. She said she'd put it in my doctors box. I called daily to remind them of the deadline. They assured me they would get it done and someone would call me once it was faxed. A week later on due date I went to the office and the paperwork was not even looked at. The receptionist Rene said she would get someone to take care of it. A PA wrote up the letter, gave me a copy and said they would fax it that day. Upon getting home I looked at the letter and it did not contain the information I had requested to be put on it. I was also told that day things like this could take up to two weeks. They needed to tell me that in the beginning not on the due date. I've been so stressed all week. This is a huge monetary matter and no one at the office could care less. It seems like they were intentionally messing with me. It's 6:10 the office is closed and I never received a phone call letting me know it was faxed. I'm livid.

Horrible receptionists. Place is always empty, wonder why?…read more Gloria is always rude, no customer service skills whatsoever. On the phone is worse. Ugh.... She will cut you off when you're trying to explain anything. She seems like she hates her job. She makes my Parents and myself not wanna come to this location anymore. Can't wait to switch insurance.

My mother in law is currently at this facility for rehab after knee replacement. The experience…read morehas not been very favorable. I will say that the speech therapist and physical therapist seem to be very kind and thorough, and one of the nurses/CNAs was very kind as well. They do have a large gym area for physical therapy. The facility, however, is depressing. When you enter, the lobby looks lovely with wood floors and a piano. The front desk staff range from mildly friendly to apathetic. On a recent visit a staff member was slurping soda through a straw from a can and just glared at us as we signed in without saying a word. As you move further from the lobby, however, the wood flooring is replaced with linoleum and the place looks increasingly dilapidated. The first room mom was placed in had a leaking HVAC unit with tons of towels piled under it apparently to soak up the leak. Gross. Eventually she was moved to a better room. And the food - yikes! Do they even have a dietician at this place? One dinner was a cheese enchilada - is that even a balanced meal? Last night it was a sad looking sausage sandwich with the driest and most over cooked french fries that you can possibly imagine. Anway, I guess she is getting the physical therapy which is the reason for being at TLC. But don't expect much more in terms of comforts...

My husband was there for one night and had me come pick him up the next morning and bring him home…read more He had ankle reconstruction surgery last Thursday and was supposed to stay for 5 days. The roommate they put him with had to use a riser to go to the bathroom- there was feces all over the riser and on the toilet. My husband has had colon cancer and has no large intestine or colon. When he has to go to the bathroom he needs to go now. He had to clean feces off the seat so he could go then the roommate yelled at him cause he didn't put the riser back. It was just not a good situation. I don't blame him for not wanting to stay. They had no pain medication ready for him that morning and at 10 am still hadn't brought him anything to eat. Oh and they had to borrow a walker for him from another patient WTH!

I absolutely Love PDS Medical Group Henderson!! I started going at the begining of this year with…read moresome major issues that Henderson Hospital was unable to help at all. Christine was amazing and went above and beyond to first of all get me out of excrusiating pain and then address everything involved until she found a solution. My wife and I are both treated like family by everyone at PDS Medical Group and we highly reccomend them for all your medical needs. I plan on staying with Christine and PDS Medical Group for all of my General Practicioner needs.

I just had the worst experience at the Henderson location. I had a simple appointment to go over my…read morelab results with my primary care provider Christine V. The previous time I did this, I was able to go during my lunch break. Here's what happened this time. First I got an email from PDS Medical on 12/24/25 reminding me I have an appointment on January 7th, 2026. I confirmed the appointment. Then I get an email on 12/30/25 reminding me I have an appointment and letting me know that I can save time by using e check-in. Done. I checked in using the online portal. Finally. I got a text message the morning of my appointment on Jan 7th again reminding me I have an appointment. Confirmed! My appointment was at 1:30pm, so I took a lunch break from 1:00pm-2:00pm. I showed up at 1:15pm. Checked in at the front desk. The receptionist, a very nice lady named Esmeralda charged me my $70 copayment. She emailed me my receipt. Receipt received in my email at 1:17pm. I waited in the lobby patiently. I was then called in at my appointment time exactly at 1:30pm. The assistant took my blood pressure & weight, then escorted me to the waiting room at 1:35. I sat in the waiting room until 2:00pm! Christine V. never showed up! I heard her walk into a room of a patient that showed up after me at 1:58pm! There was no communication from the staff letting me know they were short staffed. Nor was there any communication for warning me that the wait would be longer than expected. I left as soon as my lunch break ended 2pm (and returned to work late). I did let the nice receptionist know that no one ever came in the room to see me. She could tell I was upset when I walked out. Do you think anyone called me to apologize? No! Not during the drive home, nor during the remainder of the afternoon or evening! The next day I got a message from the MyChart portal letting me know my prescription refill was denied. The portion I paid for my blood work on 12/24, and the $70 copay for the office was a waste of money!

If you go here just be prepared to be told a 2hr wait no matter what. Some hate their job and you…read morecan tell but if you want a quality Dr ask to see Dr Dee. She is the best Dr they have on staff. I only see her when I have to go here. She takes her time with patients and covers all bases and actually cares about patients. She is a very high quality Dr and I wish she had her own practice because she would be my primary for sure. Give this Dr a raise PLEASE!!!!!!!!!

Trying to renew my cdl medical but they say my blood pressure is at 156. So gave me 3 months and I…read morewould have to pay again, so I went to my doctor and she said my blood pressure is normal. Looks like concentra is in it for the money and failing people on purpose..

In this ever changing journey to proper wellness I need help achieving this. I need to know that in…read moremy younger years I have not done damage that can be reversed. That is the reason for my visit today. Sometimes we tend in think we feel fine, but there might be small things wrong that can lead to monster issues. Valhalla Wellness is just the place where I feel comfortable as a patient and with the doctors to explore this. When I walked into the office the front staff greeted me and I was so impressed at how the feel and atmosphere of the office is. The office is very clean and nicely done. I did not wait long for the doctor, actually I was still filling out the paperwork when they called. I finished the said paperwork in the room while talking to the office assistant. I came in for a wellness evaluation. I found this business looking for a second opinion. While I am not seeking my second opinion here I did ask the doctor to evaluate the notes from my primary physician, and he looked them over during the visit too. After the appointment I now have more knowledgeable to continue the journey to wellness and actually make it. I guess we cannot fight fate, but we can give her a reason to go slower or stay away for a time. I was highly pleased with the outcome of the information I was given and will be back to follow up in 30 days with the wonderful staff .

The staff is very helpful, friendly, and very knowledgeable. My consult for wellness with Dr…read moreDudley was very informative and engaging, I really enjoyed our banter lol. And Angelica was such a peach, she helped me to understand the basics of the products I was purchasing and offered assistants in the future of I needed any help.. Definitely love having found this place!!

Again, nobody likes coming to the doctor, but at least having a place that makes you feel warm and…read morewelcome helps out. I've been coming to this place now for a few years, and has always been a top-notch experience. The only bad thing is parking can be limited, so if you do have an appointment I suggest getting there earlier than you would normally so you can find a place to park. Inside, the lobby is warming and vining, they have a digital signboard so you can find your doctor without a problem plus elevators and a staircase if you desire to walk up the stairs. The check-in area is very spacious and nice and all of the girls at the front counter are super friendly making it a very nice check-in experience. The actual doctor's rooms are neat and clean as they should be and feel very comforting rather than just a sterile environment. Bottom line? If they are a part of your insurance network, I highly suggest coming here. Because it is a great way to make an unpleasant experience more comfortable.

Received answer from Katie, business manager-No help-told to go on patient experience-No help. Why…read moreanswer at all ?

"The purpose of human life is to serve, and show compassion and the will to help others." According…read moreto Apostle John Chi The ability to put others above yourself and put aside your own personal feelings to help others in a positive light and using love shows here. I'm here due to an imbalance with iron deficiency that has occurred yet again . This time around I'm on my fifth infusion of iron. The staff have been spectacular in making sure that my care is paramount. Could you imagine the strife an individual has to endure here? Cancer patients from all walks of life? Their existence and will are so precious. Lots of these patients are super human. They deserve and have that will, it's just magical to see. Here anemia sure can cause an individual to be sick, but cancer is devastating. I believe in these walls the patients and staff make their lives better with the warmth they create . Again, who knows how long we have to endure here? Some days we just want to "stop fighting the good fight." Then we remember all those that are around us, we have so much to give. Kindness and love are what we need to deliver and show others how to live. And to be loved. They always say, "you have your health." This last year it's seemed blow after blow, being isolated and feeling my own pain it feels like dark. On every occasion that I've visited here especially, the lab the staff and other patients have always brought a smile to my heart. There is no judgement here. We all struggle. We all fight the good fight . We should spread kindness whenever possible. I have had too many close calls and encounters in life that I've been given. If today was your last chance would you keep on? Would you just give up. Mind you I don't have the struggles with cancer, my alignment is anemia. It's again on the other spectrum from cancer, anemia for whatever reason makes inconsistency in the body too. The deprivation of oxygen to the brain and heart are let's say's, "not great." This last year, five iron infusions and the intolerances that come from iron not made in the body is rough. Here I stand. I stand stronger, I'm not sure why? We are not to ask the why? We are going to keep reaching for the stars and making it happen each and everyday. Bring the energy of light and love to heal others. Never forget the "good fight." Even in the dark we can make it . You must search for the beacon. Follow the path and you will find the road.

I'm not quite done coming into this location of Comprehensive Cancer Center but I'm nearing the…read morefinish line and can't help but feel nothing but gratitude to everyone who works here. I do not have cancer but I did have a few issues with blood clots, so I was referred to see Dr. Nguyen, as he is a hematologist as well as an oncologist. The location is nice. I've come to this medical center quite a few times, in other offices, so I'm glad CCC was here, for my comfort and for how easy the parking lot is. The waiting room has a good amount of seats, even if some people think it's a bit small. I love the fact that you can get your blood drawn here and that you can make an appointment for that. Every person I encountered, from the financial adviser, to the medical assistants, to the lab techs, to the doctor, is kind, supportive and helpful. I especially have to give a shout out to Dr. Nguyen. This man is not only professional and knows his stuff, but he seems to deeply care for people on a very personal level. I joked with my husband after my last appointment that I wonder if he writes down all of our info or if he has a super computer in his head and just remembers. I mean he literally remembers our conversations, even though they are months apart. Seeing me after my honeymoon, he remembered where we went and what pastry I wanted to get. That's how personable and comforting and caring he is. I truly believe he's so genuine about not only wanting to help you heal but making you happy. Scheduling an appointment is easier than easy and any time adjustment is needed, that's easy too. I wish all medical practices were run this way, I'd be way better at caring for my health then.

Huge thanks to Jackie ! She gave us phenomenal experience as well as some memories to cherish! We…read morewent in for an ultrasound package and she made it more than just an office visit. 10/10 experience and would highly recommended to other soon to be mommies ! She definitely took care of us.

I've been coming here since I found out I was pregnant. I would like to off and say they are never…read moreon time I arrive to my appointments 5-10mins early and I'm being checked in 20mins later the are rude & do not communicate well. They also gulcose test 2x because they lost my paper work and claimed their system has been down. I don't recommend coming here at all it's very ghetto