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    Hendrick Chevrolet

    2.6 (124 reviews)
    Open 9:00 am - 8:00 pm
    Updated 1 week ago

    Services - Hendrick Chevrolet

    Routine automotive maintenance

    Hendrick Chevrolet Photos

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    Reviews With Photos

    We love our new 2025 Chevy Equinox!
    Bridget S.

    We purchased a new car and were pleasantly surprised with the whole staff! Our Sales Advisor Josh Shoults was amazing. His knowledge and help with everything was over and above! Sylvia the sales manager and the finance staff made the process painless and fast. We have bought 15 new cars and never have we ever been so impressed with a dealership! We will be back for the next one!

    ILOVE THIS TRUCK!!

    I like a lot of people had not a perfect credit situation to buy a new vehicle. Hendrick Chevrolet took a chance on me. My salesperson, Brenda was absolutely amazing. She was extremely helpful and patient. She never gave up on me even when it looked like there was no hope. Hendrick Chevrolet is an awesome place to buy a vehicle, they are fair and honest and will do whatever they can to help you leave the lot with the vehicle you want. Thank you, Brenda and Hendrick, for getting me to date my favorite truck I've ever owned. Very Satisfied Customer!!!

    Got really good at jumping my Bronco. But Herdrich said it wasn't the battery????

    Only giving one start because I cannot give 0 Bought a Ford Bronco Sport 2021 on Dec 20 2024 Drove to the beach for a day for lunch... It died on the bridge coming off Wrightsville Beach. The was the FIRST time. Well we stayed on that bridge in traffic for 2 hours waiting on Hendrick Autogard truck to get to us. They didn't dispatch a tow truck. So we were still stuck but I insisted he jump it and thankfully that worked it started. Now that was the 1st time mind you there more. I took back to Hendrick Service center. They insisted the battery was not the issue. Kept it 4 days just to tell me that. Thanks, alot. So I had several incidents after that. I'd call the Service Center... Typical response... "So, you got a jump, and it worked. So, it's not the battery" . I would call the manager and the guy who sold it to me and get " I'm not in right now but as soon as I am I will get on it". Finally, I took it to Crossroad Ford. Changed out the battery no issues since. Hardrick Service was not there for me at all. Oh there other issues as well.... As if the Service after sale was bad enough, the punch list you get when you buy a car, you know, the things they promise to fix. !00% not done. Who do you call? Noone returns calls and there was 0 concern on their end. No 2nd Key, paint touch up promised not delivered. Steam the seats not done. So I don't expect anything to come from this but just be careful when you deal with these guys. Say and do during the sale was great, service after the sale HORRENDOUS Here the stats 2021 Ford Bronco Sport - 9 times the battery failed. Incidentally I did buy a jump pack so I got kinda used to it failing

    Delivery day
    Tom C.

    100% positve dealership experience, I've own more than 30 new cars. Trevor Buck and the rest of the staff were completely transparent, professional, and over the top helpful. They promptly answered my questions and processed our out of state purchase without a hiccup. The management staff was fully involved and engaged in every step of the buying process and ensured that we were receiving second to none customer service. I will absolutely be purchasing from this auto group and this particular dealership again.

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    Page 4 of 4

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    Review Highlights - Hendrick Chevrolet

    I brought in my 2015 Chevy Equinox in for a battery and electronic systems check.

    Mentioned in 3 reviews

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    Honest Automotive

    Honest Automotive

    5.0
    (14 reviews)

    Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

    They responded that they were not able to assist me with the problem, but they put me in contact…read morewith someone that could assist me, I will refer to them for future work that I may have.

    Modern Service

    Modern Service

    5.0
    (29 reviews)

    Modern Automotive in Cary, NC is the best repair facility of the many that we have used. First,…read morethey are honest and trustworthy. That relieves an incredible amount of anxiety on our part. They don't make a repair which is unnecessary. They don't try to scare you into agreeing to have expensive, unneeded repairs figuring that the anxiety of not having them done would encourage you to OK them. They don't continually try to up sell you on unneeded services as many dealership service departments do. They even verified that new tires that our tire dealer said that we needed were not needed now because the current tires were fine wrt tread wear and other features. More anxiety relief. They also do top-quality repairs. We have taken our two vehicles there for the past three years, one of which is almost 30 years old. Some repairs appeared to us that they may be undoable but they have solved every problem. They only use manufacturer replacement parts which may cost a little more or delay a repair but are likely to last much longer than using cheap generic parts but then charging the manufacture prices. Their labor charges are entirely reasonable. The manager, Will, is incredibly knowledgeable and capable of running a three-ring circus if needed. Because of their outstanding service, it is typical to have to wait a couple of weeks for an appointment.

    We bring both our cars here and have had great experiences every time. What stands out most is…read moretheir honesty. I never feel like I'm being upsold or overcharged. In auto repair, trust is everything, and this shop has earned mine. Highly recommend, though selfishly, I hope they don't get too popular.

    Tao Auto

    Tao Auto

    4.4
    (27 reviews)

    Absolutely the worst experience--avoid this shop at all costs!…read moreMy first visit years ago was awful, and while the owner did make things right, the shop manager was rude and unprofessional then--and nothing has changed. Recently, I had another terrible experience that confirmed I will never return. Three years ago, I paid Tao Auto to replace my timing belt and water pump for the first time. My truck had 322,000 miles at the time. Fast forward to NOW: my truck started making strange noises, so I took it to nearby mechanic. They told me the water pump was leaking and the timing belt needed replacing. So I had my truck towed to my regular mechanic, who said the same thing--and even noted the parts looked like original factory components. That's shocking because I paid Tao Auto for this exact job three years ago! My truck now has 356,000 miles, meaning only about 25,000 miles since the repair. Major repairs like this typically come with an 80,000-mile warranty, so I called Tao Auto. The manager was unbelievably rude and dismissive, repeating that the warranty was only 12 months and insisting they used "good parts." No accountability, no willingness to even inspect the vehicle, nothing. As a paying customer, this is unacceptable. It makes me question whether the work was ever done properly--or done at all. This shop clearly does not value honesty or customer service. The manager's attitude and honesty is the reason my first visit was horrible, and it's the reason I'll never go back. If you care about your vehicle and your money, stay far away from Tao Auto.

    Tao Auto is the Best!!! They deliver Superior Value and…read moreCustomer Service Every Time. We recently had a safety concern with our Toyota. Even though they were booked solid, they worked in my daughter's car and took care of it so she could get back on the road safely and make her trip to Wilmington. They are the epitome of Customer Service and Value!

    Hendrick Chevrolet - autorepair - Updated July 2026

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