Many women and femmes have reported Dru to be very dangerous. It is well documented that he has texted/called clients without their consent about things not pertaining to car repair and late at night. He has made many women and femmes feel unsafe. DO NOT GIVE HIM PERSONAL INFORMATION OVER THE PHONE. read more

Friendly service, cute dog in the office, and a great location. Up front and fair pricing. Quality work. read more

Was in town for work from Seattle and my suspension basically collapsed. I was hoping the pump or air bags hadn't gone out which could've knocked me down $2-3k bit that's the price you pay for driving a Mercedes-Benz. Dru was able to get me in that morning at 11am, by 1pm they had diagnosed and she was ready to go. They found some connection issues near the pump, repaired it and just charged me a fare labor price. Thanks guys. Also, beware of Max the gladiator bull mastiff. Looks intimidating but is such a cool dog. Loves to pose for pictures. read more

Hendrix Motor Company - My baby after - Auto Repair Near Me - Portland, Oregon

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Females beware: Don't go to this mechanic if you are a woman. I needed a new AC compressor for my 99 Volkswagen Beetle and brought it into this shop, I was referred to them by the Les Schwab a block away. I was emotional from my car needing expensive repairs because I had just visited a Volkswagon mechanic a week earlier.I was a little emotion at the extent of the damage and the mechanic at this shop, Dru, questioned whether it was that time of the month for me. I couldn't believe he made such a personal comment... It gets much worse. That night, he texted me multiple times asking to take me shooting, ask me out to lunch, and even tried to come over to my house even though I told him repeatedly that I had a boyfriend. I kept refusing him and he kept texting me in a rudely forward manner so I had to stop responding altogether as to not piss off the person who was repairing my car. The next day, he texted again asking me what I was doing and where I worked, repeatedly asking to be more specific about the location, or else he couldn't find me at work to "give me a hug." Creepy. It continued to happen the day after that, and the day after. The next day he texted me again saying my car would be ready tomorrow, and then proceeded to try to flirt and be creepy as usual. The next day he texted me from a new number, saying the car would be ready. I was sure to bring my boyfriend to pick up the car and there were no issues during our visit so I hoped he took a hint and would just stop texting me now. I just wanted to get my car and never have to deal with him again. Later that night, he texted me to come have a drink with him at the shop where he works/lives. Also that night, the second number that texted me to tell me the car was ready started texting me as well, saying "send me pics, my boy told me you were thick." I asked Dru whether he was texting me on two numbers and he let me know that his friend was texting me from another phone and wanted to know if I had sent him photos or not. He also said "you can be honest, you're a stripper" and other horrible unsolicited comments. I never gave Dru the SLIGHTEST indication of ANY interest in any of our interactions yet he sent me more than a hundred unwanted texts total, sometimes sending 20 texts in a row with no response. All this is EXTREMELY unprofessional to say the least, and left me with a really bad, creepy feeling. You said I should write a Yelp review Dru, so here it is. read more

I thought because of the feel of the brake pedal on the used car I'd just bought, that I probably needed a brake job. After the brakes were inspected, I was informed that no, this is just how this particular type of brakes feel, and that no work was necessary. This type of honesty is becoming more and more rare. Needless to say, when it is time to get work done on this car, I'll bring it in to Hendrix. read more

I am writing about a one time, last minute repair. I came to them at 5:00 PM on a Friday to get a brake light fixed before a road trip. No one else close by could do it quickly. It is a very relaxed office with the owner keeping his Mastiff oh property, who was well trained and friendly. They took maybe took 10 minutes to fix the brake light, which was great. They didn't"t charge me, just asking that I would come back for any further repairs. I am always happy to patronize our local family shops, especially with that kind of last minute help. I am glad that they were there for me. read more

Wow. The reviews here are quite the opposite of our experience with this company. Due to the great reviews on yelp, we called in advance to get an inspection/quote on a decent car repair. We scheduled the appointment, dropped the car off early and was given an estimated time well within our window of needing to pick the car up for work. A few hours later, and about a half hour AFTER they said they were going to call us with an estimate/that the car was ready, WE CALLED THEM. We got shuffled through a few different people and got a call back from the person that was supposedly doing the inspection/quote. He rushed through information on the call and wasn't helpful with providing details of what we needed to get fixed. He said the actual price-quote would have to come from someone else who wasn't there at the moment. (They then backed out of telling us they could come pick us up to get back to our car, and at this point we barely had enough time to get the bus and get our car for work. We gave ourselves a large window of time to avoid this scenario so this was frustrating.) When picking up the keys we were told they'd call us later that day with a quote. After a few days of trying to call them/leaving voicemails, we finally heard back from them. The person on the other end of the phone was rushed and very brash. They spoke over our heads and we could barely understand what they were saying, nor were they willing to explain in a way we understood. We were given a pricey estimate but no real quote and was told to come back in again and pay them $95/hour to do ANOTHER inspection. When asked if there was a price range we could expect for the repair, (esp. if we were going to pay them hundreds of dollars just for a quote), they dodged an answer because it could be hundreds of dollars or even thousands of dollars. (We were even asked if we wanted to keep the car at all or just get rid of it. This is a dumb and slightly offensive question to ask if we're trying to bring our car to you to get FIXED!) Luckily a friend overheard the last phone call and we were referred to a wonderful mechanic that we've used multiple times already, so I guess one good thing did come out of this annoying experience. read more

I would give Hendrix Motor Company 10 ********** ! They are knowledgeable, friendly and reasonable!! We feel very confident leaving are RV in their hands!!! Thanks to Larry and technician Drew!!! read more

This is as good as it gets. What do you want when you go to see a mechanic, honest? Check! Good quality? Check! Good value? Check! Easy drop off and pick up? Check!! Whatever else you want you can find it here. Hendrix Motor Company is great, they know how to work on everything including my 2006 M5 down to my beater F250. I value the service I get and the fact I'm getting only what I need and not some silly radiator flush. If you're looking for a honest mechanic, then you've found your shop!! read more

The guys at Hendrix are awesome people to do business with. I have several promotional vehicles and I am constantly struggling to find quick, reliable and honest people to work with on the maintenance of our cars. I took a car into Hendrix automotive and they had it done in less than a day. When i received the phone call that my car was done, I prepared myself for a 500+ price tag, but was mind boggled to find out it was only $178 dollars. I will definitely be doing all my maintenance, both business and personal! Thank you guys for keeping the WhiskeyFest NorthWest fleet in the road!! read more

I just recently had the misfortune of having my car break down while downtown and had to have my vehicle towed without having a clue who did solid and reputable work. I had a great experience with Dru and the crew, my vehicle was even completed a day before the estimated time of completion. They were honest, only recommended the work that actually needed to be done, and so far everything is in great working order. Great family-run business that has been passed down from father to son over the course of 40 years. I will be taking my vehicles here for as long as I live in the Portland area. And to top it all off, they have the fantastic monster of a dog that you see in the above photo. Max is the highlight of any trip here. Thanks again Hendricks, I'll be back whenever the need arises. read more

Great, quick service from nice guys. I chose this shop because it was walking distance to my office so I could drop my car off in the AM then just walk to work. I explained the services I thought I needed, but asked them to call with a quote before they did anything. They called mid-morning, with a reasonable price, reminded me of another service that I'd forgotten I needed, and took care of everything by the early afternoon when they called to let me know it was ready. I then got swamped at work and completely forgot about my car! They were super accommodating and texted with me to make sure someone would be there for me to get my car from, even though it was now hours after I'd promised to come get it. Really nice, local family business. read more

I took my 1986 F-150 to Hendrix on 26 December after it failed an emissions test at the DEQ. I was hoping they could fit me in sometime that week to take a look at it, but they looked at the truck the same day. Dru called me to let me know the problems and gave me a quote for the repairs. The repairs were carried out the next day. I'm just back from the DEQ and the truck passed the emissions test easily! Very happy with the work done by Hendrix. I'll definitely be using them for any maintenance / repairs in the future. Mark read more

Not many people around town will work my old beater, but Hendrix luckily has taken mine on. He's worked with me to help find creative solutions to otherwise very costly issues with my vehicle. read more

Friday August 28 I was driving thru Portland, on my way home to Auburn, WA. On I-405 my car started to overheat and lose power. Hendrix Motor Company was the closest repair place I could find, and I'm glad I did! I dropped my car off at 10am. The mechanic on duty grabbed my info and said he'd begin diagnostics and someone from the office would call with info and an estimate. Within 30-40 minutes they called and I needed a serpentine belt and a water pump. I was concerned about the work being done in 1 day (this was Friday after all). They told me they'd try and if I hadn't heard from them by 3pm to call them. I wandered around the Pearl district and return to their shop around 1:45. They told me my car would be done in about 20 minutes, provided no other problems became apparent. At a little after 2pm I was on my way home. I can't thank Hendrix Motor Company enough! A mere 4 hours after an emergency stop in their shop, my car was diagnosed, parts procured, repairs completed, paperwork done and I was on my way home. I've relayed the word to my many friends in PDX, you have any issues with your car Hendrix is the place to take it. read more

Got an oil leak fixed here. They were great, able to get us in with short notice. We're a food truck, so any time not on the road we're not making money. Hendrix saved me a bunch of money because my regular shop had misdiagnosed the problem. Now this is our regular shop. Just got my brake master cylinder fixed. Again, short notice. Did great. read more

I've been taking all 3 of my Vehicles to Hendrix Motors now for over 22 years , Dru has taken the very best of care of me - I have an old Ford Pick Up, a Jeep Wrangler and a new Toyota Tacoma and i trust Dru with the regular care and feeding of all three of my rides. He's Super knowledgeable and very thorough and won't let you do anything unnecessary to you car. He has saved me a lot of money in the long run by steering my away from things i don't really need to worry about and advising me of other things they see when they look over each of my cars - they talk to you like you care about your vehicles and want them to last forever - Dru has never suggested i do anything for my vehicles that was not to keep me safe and keep my vehicles on the road a good long time. Hendrix has my business until the day they close the shop or the day i sell all my cars and fly a Helicopter to work ! Dru's the Best ! read more

I just left the shop. The old timer I spoke to last Friday said to come by this morning to drop off my Volvo. Didn't say when, but I figure at 9 am Monday morning we're safely within business hours. I opened the door and walked in because the neon sign said "OPEN." A loud chime announced my arrival. The lights were off and there was nobody around. On the interior window sill sat a half smoked blunt. The air was still sticky-sweet from the smoke. To my left was a door labeled "Office." From within I could hear a muffled, rhythmic snoring. From reading other Yelp reviews, I assumed it was a dog. I opened the office door to find not only a snoring dog but a man, passed out in his own filth, hunched low in a recliner, blissfully snoring away. I took a quick peek around the messy office, noting old microwaved dinners on top of piles of paperwork and mixed debris, and decided then that I would not be leaving my car with this shop. I found another local mechanic, Everett Street Auto. Highly recommend. read more

I was recommended to Hendrix Motor Co. by a good friend who had great things to say about Dru and the shop as a whole. I was not disappointed in the least, and rather pleasantly surprised! Dru is an awesome guy and really knows what he's talking about; He has a great philosophy about being honest and upfront about what your vehicle needs and why. Dru is a Portland, and NW, native who really encompasses the values of the city. I took my Lexus RX 350 to Dru and he gave me an honest evaluation of what was going on with my transmission and what I should/could do to take care of it. Thanks Dru for making me feel like there are still good honest mechanics out there who are on your side! read more

My former auto mechanic moved from my area a year and a half ago, and since then, I have had a difficult time finding a good replacement. I took my car to Dru and his team on a friend's recommendation, and I am happy that I did. I had a tricky starting issue and the guys troubleshot the problem, got it done in a timely manner at below the price they originally quoted. Great job guys! I highly recommend them. read more

Had a friend get their car towed here. The man quoted $800 for something that should only cost $100. Then when they said they wanted to go elsewhere, they held their car until they payed $100 for the quote! Awful customer service, if I could give no stars I would! read more

My engine mount broke and I had to have my car towed to the nearest mechanic. Luckily it was to Hendrix. These guys did a great job. Their service was quick, communication was solid, and their pricing was reasonable. Grateful for their services. read more

Les schwab referred this company to me and I couldn't be happier. My squeaky belts were fixed in 15min and they didn't even charge me they just asked me to come back when I needed another repair. For sure! Customer service like this is hard to come by. read more

I brought my car here when it broke down, and these men were so amazingly fast and kind. When they found out I had been sold a total lemon they were outraged on my behalf, and offered me a ton of ways to try and help my situation. These were gentlemen and true and honest people who were kind to me in a very tough moment. They helped me find someone to buy my car for scrap, (even though it was essentially worthless) and I will always remember their kindness. I would not take my car anywhere else, and once I buy a new car I will ask them to do all the work it might need and have them inspect it before I buy it. These are great people. Do not waste your time anywhere else! read more

I've had my oil changed here twice, both of which were convenient, positive experiences. Both times I've dropped my it off in the morning and was able to pick it up in the early afternoon. Dropping it off is as easy as pulling up and parking and letting them know what you need done. (In my case just an oil change.) In my case, I work rather close to the shop, so its doubly convenient. I think the 1st time I went there I interacted with the owner, the second time one of his mechanics. Both were interactions positive, maybe even fun conversations. Another positive is their pricing. Very very fair. (You may be able to find a cheaper place, but you get what you pay for.) Finally I meet the dog the 1st time, not the 2nd time... read more

Im new to Portland and am beginning to think everybody here is incredibly sweet! Got my oil changed and it was quick and no nonsense. Slightly pricier than what I'm used to in California but I think it's worth it and will be back! read more

I dropped my car off first thing in the morning and it was finished same day within a few hours. The staff was very professional and curtious. I would highly recommend them for repairs. read more

Really nice owner Dru got my car in for a quick, same day synthetic oil change...and under the quoted price which was very reasonable. I'll be back when the car inevitably needs work. Love the dog too! :) read more

I first brought my car here because it was conveniently located around the corner from my apartment, but I would drive across town if I had to. Dru and his team know how to properly diagnose a problem and fix it in a timely manner. They've earned my loyalty for sure. read more

Had a blown fuse in a 2012 VW Jetta. Called Hendrix and spoke to Dru. Very responsive and professional. He arranged to have my car towed and had the car repaired within 24 hours. I arrived to pick up the car a few minutes past closing time. No big deal. Dru was there and handled us with kindness and care. Excellent value. Prompt and professional. I will return, though I hope I don't have to! read more

These people are local and really nice and professional. The shop is not the fanciest but the service is really good and solved my oil leak really quick and nice. With no bullshit and with only work, they are better than the chain shops I've visited. They also told me how to handle jiffy lubs where I did my last oil change and caused the oil leak. They are really reliable and worth a try! read more

Larry Cusack & Larry Downard have been having our cars repaired by Hendrix Motors - Dru and his crew - since the year 2000. We have always been pleased with the work done, no problems. Drew and his crew are pleasant to work with. When dropping our vehicle off for service a ride is always offered. Having service available in our inner city neighborhood is of "tremendous value." We've taken both domestic and foreign cars to Hendrix for service and repairs. read more

Local. Honest. Reliable. I live and work in the neighborhood, and Hendrix is The ONLY place I'll take my vehicles!

We were traveling from N. WA to pick up our daughter from college in Portland. We had plans to spend the weekend touring the area. We picked her up on a Friday morning and spent the afternoon exploring the sights of Portland when our car just broke down. Fortunately my husband was able to pull off the road. He checked for a few obvious problems, walked to an auto parts store to purchase a few things that would have been easy fixes but to no avail. An ODOT person stopped to check on us after we had started calling auto shops to see if they could look at our car. The general response on a sunny Friday afternoon was, "not until Monday." This very kind DOT guy gave us the name of place he took his car to, so we took a chance and called Hendrix to see if they could at least look at the car. They were willing to do so and we got the car towed there. The mechanic spent at least 30 minutes looking at it, diagnosed the problem and while they couldn't fix it until after the weekend, we knew that it was not a quick fix. The owner recommended a rental car place close by and assured us that they would work on it Monday so we could get back home later that day. Our weekend was perfect and we had a great time exploring the Portland area. Monday afternoon the car was repaired and ready for us to pick up. The customer service was exceptional and the service was reasonably priced. I told them that if my daughter returns to school with a car, they will be who she calls if she has any problems. Can't recommend them enough. Thanks for everything!!! read more

I can't recommend for multiple reasons. I took my Toyota in for a timing belt replacement and tune up. Ground wires for my dash were not tightened and after a few days everything electrical in the car started freaking out and then the car finally died while my wife and I were out of town. After I inspected I found the stud with the wires and saved myself a 100 mile tow. I let that go however, mistakes happen. Then my check engine light came on. I took it back and they simply reset it. The bad on my part was not going back. Flash forward two years the light is still on. I took it to another shop and they told me that timing belt was off a tooth. Oh...I also forgot to mention they left my battery unsecured. I finally called, just to let them know, with out any great expectations. At first they seemed to care and asked about the engine code to presumably confirm what I had told them. I was starting to think they might offer something...I don't know, maybe a free oil change. When I called back and gave them the engine code reading the tone was not as friendly. Surprise! I haven't heard back since. read more

I moved to Portland in 2004 with a 2000 VW Passat and had it serviced by several automotive shops but was not satisfied with any of them. But in 2005 I went to Hendrix and have been going there ever since. I have oil changes about every six months with inspections and some repairs. I don't think they ever did any unnecessary work. My car now has over 100 thousand miles and runs great. I was planing to get a new car at 100 thousand miles but, largely thanks to Hendrix, I think I can go over 200 thousand. I trust Hendrix completely to do a great job at a fair price. read more

This place is fantastic! My husband and I moved from DC to Portland. My dad lives here and when my car arrived with damage, he sent me to Dru. My dad has been going to him forever and that he was very trustworthy. I have had a great experience there with him. He and his team are fast and honest. That goes a long way in my book, especially as a female. I highly recommend them! read more

The alternator in my truck died and a friend recommended Hendrix. I got the truck over there in the morning and he was able to fix it quickly and reasonably priced. I work downtown and the shuttle option worked out great. Thank you Tina read more

I used Hendrix Motors two months ago when my clutch on my car went out. It was easy to drop my car off and they had it repaired in 3 days. Plus I was able to get a discount at the car rental agency by using their shop as a reference so I was able to go on my vacation to the coast without interruption. read more

I was traveling & lost my parking permit in the power window track. Dru was nice, got me right in, charged a fair price. Window works great & I got my parking permit back! The atmosphere at the shop is not super professional - the dog Max greeted me at the door. But they delivered on the work. read more